to the covid-19, we couldn't use the pool or bbq and breakfast could be better like having orange juice or apple juice, danishes or

the staff was so welcoming every morning loved that they had a laundry facility

the breakfast had lots of options. the area was close to freeways but not very nice.

nice place with nice breakfast, new facility, small kitchen with large refrigerator,

bed was comfy, kitchenette was well stocked with utensils and the fridge was apartment size

the spa bath was okay. it's really big.

only thing i will say is that it was hard to get into the wifi

a room with a spa tub and to my surprise it was very nice

i thought the place had a pool. the queen size beds look like full size beds.

didn t like the fact the hotel didn t have a pool

i needed a place to stay with my young kids and booked online

nearest one can get to pasadena without pawning your kids

one of the first, was the late opening of the laundry room at nine am, and it's early closing at eight pm

i asked for early check in if possible and he accommodated me and i truly appreciate that being that i arrived

the property included a spacious lobby with coffee available, a small gym, large parking lot and a pool area

also, i loved the gym although there isn’t too many equipment but it gets the job done

recently renovated, great pool and hot tub, and outdoor kitchen/grill area at the pool with nice outdoor patio furniture, and

the place was quiet and clean. i loved their jacuzzi and pool.

spa tub

ly 2 bath towels)

free parking was a factor in considering the hotel

the beds were very comfy and we had a room that faced the pool

the pool, restaurant, bar, and workout room would have been open, but know it's a covid thing

good location, good service, free parking, and clean

propty was nice and pool area had good view of hills

the pool and spa area were also very relaxing

the pool area looked clean but we didn't swim and fun fact it's surrounded by plumeria and hibiscus

nice room, good ac, nice pool

pool was clean

wifi wasn't free.

heating didn t work, nor did the wifi. no kleenex and the body towels were so small.

wifi was down

i asked allot for room service and the manger wasn t helpful

wifi was completely unusable for work

location,clean, had laundry room

not enough laundry machines on site.

laundrymat

laundry mat only has 2 washers

laundry room, lots of restaurants near by.

location and late check out policy

site laundry facility ,quiet ,location is great 60 and 605 easy access,gas stations

the customer service and the room was clean and they gave laundry service

that they have space to park my truck and trailer

night front desk employee sexually assaulted my girlfriend while she was doing our laundry in the wash room

like the fact that you can park up a semi truck there it's close to family that's around the

didn t like was the parking was a bit cramped

it s very nice parking is good it was clean

the rooms, the spacious parking, privacy and polite staff

the pothole in the parking lot

parking, spacious rooms, cold ac,

privacy and parking next to your room.

there s onsite parking

1st come 1st serve parking

the parking at night

the bed was nice, parking was okay.

pool looked a little green so we skipped that

better bed then what i got myself at home so i would definitely come stay here again and breakfast feast was delicious and secuirty pratrolll outside i didn’t have to worry about my car

staff, yummy breakfast, great facilities, our room was comfortable clean tidy and bed was nice comfortable also

complementary breakfast, and cleanliness

fairly clean, pool with jacuzzi and decent breakffast.

that the pool was not open, but itâ ? ? s due to covid

of the neighborhood where people are living, so this is more of a senior citizen resort with a pool and less like an hotel

i enjoyed relaxing at the pool

were traveling from utah and texas for a funeral, had been driving for along time with kids and had many issues getting into our rooms many times

it looked out on the pool and courtyard and was clean with plenty of room for us

the staff was very friendly and having asian style breakfast was nice.

loved the variety of the breakfast options we had, they had a little bit of everything and it was all delicious

no gym or spa/pool on site

th from breakfast area and front desk) was super responsive

to turn on the heating one time, the heat emitted from the unit an awful disgusting smell, my kids almost vomited, my suggestion don t turn it on

went out several times, there was a baseball team celebrating and partying for several days, the laundry staff was rude, and only 1 of 3 ice machines was working

went to laundry service and was told i can get towels on a one for one basis if i bring my dirty ones

very patient with me by extending my access key to able to get my belongings from room to their laundry facility and also provided me cart that i really needed-excellent

i needed a late check out and the manager was accomadating.

the spa tub

location the spa in the room the lady at the front desk was really awesome sweet nice and it was really quiet

easy check in with a $5 deposit for the key, room was nice and spa tub was very nice.

is no coin exchange machine in the laundry room

was extremely helpful and accommodated my request to late check out

cleanliness, great breakfast, excellent customer service, easy check in process, and felt safe!

i didnt like was that the tiles of our room floor were loose and the washer in the laundry was not working

kids enjoyed them self in the pool since it was a hot weekend

there were no laundry bags

the room was nice & clean. breakfast was great if you have kids!

the room size was pretty good, the staff was friendly and the free breakfast was pretty good!

the pool was great for hanging our or doing a few laps

and the shower had shampoo conditioner & shower gel dispensers (not travel size bottles) & the spa tub was amazing

also the pool was under construction while we stayed so we couldn't use it

one elevator to service 3 floors is located for maids and laundry service at the farthest corner of the property

the gym, pool, jacuzzi

bathroom was outdated the gym sucks the pool was closed down

says that there are constructions ob site or that the hot tob and pool are closed, especialy in a spa hotel

i like the pool and the room was nice and comfortable for me and family.

and the swimming pool was so dirty

don't have breakfast and and pool

out in parking lot, the cheapest soap, towels, tv channels were blurry, bad reception, swimming pool was greener than shrek (disgusting looking), no water machines on premisses, graffitiy on

the picture of the pool is not really the property's pool and the decent-looking rooms shown in the pictures were

very clean, quiet location, plenty of parking.

room service needs to be faster

very clean and friendly staff, has a hotel bar and breakfast was delicious

diamond bar is a safer area then the town i was visiting so it was perfect that it was right next to the

clean rooms, excellent location, free parking, very friendly staff

have a laundry room but no one can use it and the ice machine is always out of ice

the laundry needs a little update.

the parking great and the pool was very clean

the pool and the dog park

pool not always open