it was nice to be able to use the pool by reserving a time slot so the kids could enjoy the pool safely

laundry facility

all accommodations were super clean and parking was

parking was difficult

size of the room and breakfast had excellent choices

me, my wife, and our pet dog all felt very well taken care of

free wifi throughout

wifi was weak in our room (324).

larger than normal pool

small rooms (at least the pet friendly rooms). ac had a hard time keeping up

was hit with a $15 pet fee for my dog, which i did not see mentioned when booking.

that the pool was so far from the top hill property.

parking for the second and third floor rooms was packed

great place for a pet. very good cafe too and great meal at muddy rudder.

quiet, comfortable and pet friendly which is so essential for pet owners who need to travel with their pets

parking could be a problem, if everyone had brought

as they carried on walking heavily, running, talking loudly, slamming doors and in some cases kids running up

more parking spaces!

parking on the island is limited, not impossible but i think that there were better option that we

the room was lovely, the spa a welcome surprise

they gave me a shuttle to the airport ( very early - 4 am ) without hesitation

*wonderful old building (once an armoury) and the historic ambience of dining, lounge and bar areas

the front desk staff was great and room service was outstanding! the shower was great.

the shuttle service was an unexpected bonus

comfortable, clean, silent, wifi location is great too

i greatly appreciated the fact it was pet-friendly.

small/limited gym, charged me a higher price than i was quoted on booking.com

offers valet, help with luggage and room service type various services

i also liked the peloton bikes in the gym

the free shuttle, clean/ updated rooms, amazing pool, very accommodating staff.

the pool and gym needs an update.

didn’t realize at first you needed a key card for the elevator so it made me nervous with the kids as i was

i wished there was a hot tub by pool and more laundry facilities

gym is quite large

did not know wifi password and did not care to find it out for us

the restaurant only served breakfast which was somewhat inconvenient

there is no pet fee, which is great

no shuttle to and from airport

breakfast was delicious

the gym was great and clean

yes, the cost of breakfast and parking.

the kids loved the lobby/lounge where they had all sorts of games and the staff didn

noise from kids walking past the room talking loudly on their way to the gym

the breakfast options and procedure could be improved

wifi we were told our phones were broken

options for breakfast

breakfast was just ok

pet friendly

they offer a basic breakfast area, but please note that it is only open until 9 am

good location. the shuttle service to and from old town was very convenient.

newly renovated. nice amenities. cozy bar area.

also room service says until 11pm but we called at 9 pm they said closed

clunky check in process and no room service

great bar with fun appetizers. check in staff was very friendly and helpful

very clean and updated. breakfast was adequate and tasty.

no pool, bar or restaurant. parking was tight.

parking lot is small, if large trucks are parking there encouraging them to park in the back

majority of the hotel exudes pet and smoke odor

hot coffee 24/7 wifi cable tv

laundry soap, or quarters for laundry which they said they would provide

wifi is horrible

this morning there was trash all over the place in the laundry room

budget and pet friendly

junkies everywhere and needles/ works in the laundry room