pool area a little dirty.

kids loved the free soda machine in the lobby

the entire facility. especially the employees in the breakfast/dinner area. very lovely!

if we don't eat the breakfast or evening meal, it is more than i like to spend for a hotel room

convenient location and the kids had a blast in the pool. food was really good.

pool little small but so happy to be able to swim

the spa tub and the size of the room

breakfast was awesome, and bed was super comfortable. everything was super clean.

the gym was not much

the pool is small but perfect for kids and of course we left before breakfast time but the space looked

room was very clean, bed super comfortable, shower and spa bath in room

time i will ask for a room on opposite side of the pool

hot shower, great breakfast…

breakfast and dinner food was good, and price was right

it is my kids favorite pool of any hotel we've stayed in

the pool was great with half indoor and half outside

proximity to old town st charles, breakfast was wonderful

even accommodated an early check in for us

front desk was incredibly helpful with instructing me how and where to park and was so kind after such a long and hard day

maybe the swimming pool could be bigger

i called the front desk to request a nw one and the guy told me it would be a few hours because laundry had just went

only wanted to sleep, shower, wash some laundry

the time i stayed there the laundry was out of order but since then they've fixed it

cleanliness and laundry services

moved us into another room and it was not cleaned dirty laundry and towels and the tub was filthy

the fitness center was not well equipped and very small.

the pool was a little cold.

the breakfast was delicious, everything was hot, clean, and delicious

only thing that i could remotely complain about is the pool

time i landed and called she was so helpful about where to get the shuttle up until my last day

great safe location. indoor pool and gym were nice.

priced, clean accommodations, nice pool, friendly staff, no smoking quiet and peaceful

the lady that checked us in was so sweet and helpful! our shuttle arrived right on time!

those beds were so comfortable and i liked the breakfast and the place was clean the staff was friendly

close to the airport and car rental, but not noisy. clean facilities and great breakfast.

the pool area was nice and open

the pool/hot tub could have been maintained/cleaned better as i got folliculitis from it

staff was incredibly friendly, great breakfast and kickback, clean rooms

i traveled with kids and we left something in the lobby

their was a huge group of kids on a school trip and really never was a issue