the pool is very nice and the staff if super friendly and accommodating

lack of restaurant facility, parking need improvement

to airport, staff was great, parking easy

no parking space. mini split makes a lot of noise

there's no room service - there's not even a phone

room service should include cleaning the room not only fix bed and garbage

the restaurant was bias with dining in for me and my spouse. forced us to do room service.

staff around the beach and pool were very friendly

the beach and pool

spa facilities and restaurants are the best i've seen

sand bar at positivo was very uncomfortable

staff, hotel & room cleanliness, breakfast exceeded my expectations

breakfast ok for me, clean, small room but ok with fridge and microwave, good ac and mosquito net

breakfast was good although to choose from, everyone was friendly and very helpful my husband and i

breakfast options are limited, just muffins or croissants

a good highlight is that they created a parking lot for guests that was not there before

no wifi at all.the bathroom is not working properly.even the water temperature is awful.

had to go to the coffee shop to get decent wifi

the coffee shop next to the hotel had great wifi.

the place is clean and there was wifi. a very simple and clean place

air conditioner was a little confusing; have to sit in the lobby to access the wifi

lovely courtyard bar , infinity pool and small rooftop gym

there is a small gym of ok quality (not great)

the bar staff, dori and giovanni, were beyond exceptional

the gym had no a/c

clean, the location is perfect, rooftop with a pool and jacuzzi are great

2 keys and free wifi, food around

free wifi, very clean rooms

there was no wifi and the room was very cold. there was no temp control.

the wifi was excellent more than 250mbps both down and

location just a few minutes walk to anywhere in old sj, large room, decent wifi, our room at the rear was very

hot water, wifi and air conditioning system

near the laundry room noisy

careful using the laundry

it was very clean, good wifi, and we love the plant aesthetic

water cooler for your use in backroom with laundry facilities and very dirty

the rooftop restaurant and bar was a wonderful place to go to overlook the city i accidentally forgot a pair

location with a cool rooftop bar that serves excellent mojitos

wifi is adequate but weak at busy times

cruises in port, we could not get a seat for dinner time, although we could have hung out at the bar later in

rooftop bar and grill has excellent food and a good view

wifi wasn t that goid

very bad wifi in our room.

slightly pricey, slow elevator, noisy toilet and wifi worked on samsung but not iphone.

wifi password on back of room key card

friendly and helpful staff, and good wifi

you have a/c, wifi, a great bed, a big, modern tv with netflix capabilities, a cool/artsy window that can open

really good wifi

adults only

i particularly liked the tv with netflix in the room, and the wifi, contrary to what the description said,

the bar was the cherry on top

no restaurant to have a breakfast

3- also relating to #2, i loved the free shuttle from the hotel to old san juan q 1/2 hour

i couldnt access to finish my laundry to leave before 2pm

restaurants in walking distance pool area is really nice with bar and food beach is 18 minutes away walking or

location and pet friendly

building, good wifi, nice spacious and modern bathroom, no keys needed as there are codes at the doors, so

breakfast

nice pool, kind staff, great room

breakfast was very delicious and very accurate on the time given

i loved the view of the pool

i appreciated the free parking and wonderful room service breakfast

shuttle to beach and old san juan

have a good small water park for

on the first day, pablo helped us do the early check in at 6am, allowing us to get some rest after the red-eye

super fun pool for kids and walking distance to all the entertainment

more option on the menu. and a kids menu as well

wait time to use the machines at the laundry mat was too long given that there was only two working washers,

the wifi power is poor in the room.

breakfast was really excellent

we had a view of the pool but didn't hear any outdoor noise

i didn't use them for this short trip there seemed to be a really good pool and game area

i didn t have wifi or anyway to make a call

after 40 min he came back to say they had no water despite having an open bar that was still open

the facilities were beautiful and the pool area is really nice; the rooms were huge and very comfortable; and

the location is was walking distance from the festival sound of puerto rico, local restaurants, bars and shops

the plunge pool was small but great to cool off after walking around all day

wifi didnt work in the room

the pool area had an event with a dj in place one night had an amazing time with drinks available in

wifi speed 2-3

was small, but clean and a/c worked great, but a second or third floor room is not good for older adults

n/a - everything was great, loved the decor, breakfast, art work etc.

rooms are nice and the rooftop pool area is nice too

beautiful hotel with rooftop pool and restaurant. comfortable bed and big room.

best bed, great breakfast. many food options close by.

bathroom was a bit small but this is a stay i recommend very lovely rooftop bar and pool and stunning

stay, short uber to all the spots in condado, very comfortable bed, good shower, ac worked well, wifi worked

gym upstairs and spaced to lounge

good location, friendly staff and nice property. late check out was amazing to have!

it doesn t have an elevator to get to the rooftop deck and gym. it s a 5 story building.

no good access support to the hotel no desk no wifi free

we enjoyed also the gym and rooftop jacuzzi

wifi was a little spotty

i was walking distance from many restaurants and stores, the gym, and a lot more

the hotel includes a small gym that is perfect for a quick 30 minute workout so that you can go on about your

have a pool, they have two jacuzzies, which is great, but a pool would be impossible due to the type of

wifi was non existent, later than advertised check-in, even though our rooms were ready earlier

location, decent morning snack as breakfast, fair value for money, good wifi, kind enough to accept to keep our

worn down furniture, carpet no fridge in the room slow wifi

it we were given a voucher for a juice or coffee and a ham & egg sandwich and told that there kitchen was under

check in happens at a parking lot nearby where a random guy gives you one key, no wifi password or instructions

the location. wifi. rooftop view

poor breakfast and the wifi signal was bad

the wifi is only strong on the top and bottom floor

great location and pet friendly!

wifi was horrible

wifi is a disaster !!

was generally happy visit. pool and need to cleaned. sand in both..

outside in the pool area, i did fall because it's quite slippery. that needs to be addressed.

no have pool

nice pool available next door at sister hotel

breakfast is the same

the hotel didn t have a laundry facility. parking on the street was impossible.

willing to accommodate the change in gym opening time

more mirrors in the bathroom , change to new shower floor, bags for laundry services , more air condition in

i was traveling all day with young kids as young as 3

pool was too green. laundry room was too tight and more expensive than the hilton.

the staff was excellent the pool and jacuuzi was a+ the breakfast a+ will come back again

the free breakfast and the two chefs were excellent

working one elevator of two, laundry room closed, don t have a parking, breakfast is to go

a large bug soon as i got there room smelled like mildew the wifi kept kicking us off and did not auto reconnect

the design the pool the whole entire set up

the breakfast is good but the prince is much

breakfast was not good the eggs were two salty both times i ordered them, the bacon was greasy and

beautifully decorated, good location & restaurants; one of them at the rooftop both with bar and good

poor breakfast

attentiveness,location, adults only

the pool!!

continental breakfast was slightly basic but could be substituted for warm breakfasts which were excellent -

room service was not available and we were asked to have breakfast at the sister hotel

breakfast was good

there is also a casino across the street

wish the shower at the pool had been working so that we could have minimized tracking sand into pool and/or back

they have lactose free and gluten free options and a coffee bar that was actually nice

location, ropa vieja restaurant, fitness center, choco bar cortes

we like that it is very walkable, the pool/hot tub area is beautiful, the staff is so friendly and accommodating

also, the wifi signal is very weak and kept dropping

the boutique did not offer any facilities, such as a parking voucher, coffee or laundry

they have really cute courtyard and a communal kitchen with a water cooler

the hotel has a cosy little garden and a shared kitchen

wifi isn t in the room

wifi was terrible.

olvin at the beach cabana rentals, and sergio at the beach bar were exceptional

no room service or microwave

access to beach, kids play pool, hot tub, sauna and bar

the wifi was terrible at certain times

too many kids

the casinos and beaches are close to the proximity to walk

the room has a kitchen, air-conditioning, a tv and a private bathroom

good breakfast clean rooms nice staff

breakfast included

the breakfast is very ample

we enjoyed the rooftop pool and bar in the evening

great location. i enjoyed the roof top pool and bar services. breakfast was great.

we enjoyed the rooftop pool and bar in the evening

they are pet friendly

pool is nice but definitely not big enough for a hotel w that many guests lots of kids and wig hair in the pool

the kitchen is so fabulous, so many areas for relaxing, the rooms are so cozy and cute

they even let us check in early, the facility was clean, they provided clean beach towels, the kitchen was a

parking, parking, parking

early check in with friendly staff

the kitchen was a bonus

traveled during spring break and there were too many college kids in the hotel area, drinking and smoking

the kitchenette and bathroom was a little shabby. think homestay rather than luxe boutique.

loved the pool although we didn t use it much due to how close we were to the beach

the wifi can improve.

no room service