the wifi was free and good

too bad the view was the parking lot vs the river but a later check in time could have been the reason, not

close to all amenities, excellent parking facilities and direct access to your room

the parking lot

the location was decent for our purpose (attending a wedding at a nearby golf course).

to the virus, the pool and other facilities weren't opened for customers

paid ev chargers were available and functioning

ample breakfast - not an employee hovering over the choices as you decided what you wanted .

front desk could not provide change for laundry facility or vending.

no wifi

we enjoyed our stay and the breakfast was very good

there was plenty of parking available and ev chargers as well

in room no glasses or cups or ice bucket no record of my reservation when i got there with two kids at 10 at

small swimming pool but good for kids

room did not have a safe box, so i had to carry my handbag all the time while going down to the pool and even

were no laundry area to clean clothes that i needed to wear for the 3 days

very reasonable price and pet friendly. restaurant right next to the travelodge.

location great, close to the highway. late check out was free of charge

loved the salt water indoor pool, loved that i was able to do laundry for my daughter's soccer tournament and

nice rooms; good pet property

right behind us was a busload of kids (actually there were 3 busloads) - young boys - that completely overran

we loved breakfast and room. parking is free

the water pressure in the shower is amazing great wifi parking available

extremely good place and excellent breakfast options will definitely recommend

with breakfast included and a small kitchenette, it worked out really well

the breakfast was very good and the room was updated and looked wonderful

great room, spacious and clean, easy to access, convinient parking

breakfast was terrible and not fresh. they don t have a ev charger from car.

is only one thing we can complain about, which is the slow wifi

wifi kept disconnecting , access card had to be reprogrammed all the time

staff was very helpful, clean rooms, the pool is nicely situated and clean as well

lots of parking

i did nt go breakfast, i bring my own food.

polite staff, clean rooms, great breakfast!

room was next to the laundry and other facilities which were extremely noisy all night long

breakfast was good. seemed to be something for everyone s tastes.

peaceful, comfortable, very friendly staff, great facilities, breakfast was the best too

our room was very spacious and the small kitchen was very helpful

pet friendly surroundings

lots of parking, quick check in, hot tea on arrival . room clean

had to pay for breakfast

service, the convenience of hotel location from all attractions in ottawa, and the facilities (gym and swimming

process for going to the gym is cumbersome having to get a pass from the desk every day

free wifi is a problem!

large room with wet bar

it also included 55 inch tv with kids shows as well

very expensive pet rate

breakfast has all essentials you could

is pet friendly which i find unfair because some people are allergic to dogs

i would have liked to have veggies offered for breakfast

parking spots too tight

friendly helpful staff- complimentary breakfast - free parking- bright quiet clean comfortable room

the pool water wasn t that warm, but the rest was great!!

room cleaning is only done after 5 days, its a little long considering we were 2 adults 3 kids

free parking breakfast and spacious upgraded rooms

i arrived at night in the town with my kids and only to found out my booking disappeared and cancelled without

the gym is available 24 hours

we also enjoyed the pool after a hot day

had to request a different room to in order to connect to hotel wifi

no indoor pool for kids to enjoy.

we love the spa and they have made some nice improvements

no pool, only hottub outside which closes at 10pm :(

location was perfect for us as we were attending our son's tournament at the close by pool

check in and check out was quick and easy, the room was clean and comfortable and parking was easy and free

late check out at 1pm...thank you, the bathrobes!

location, spa and overall look

was a cute little hotel with a beautiful spa (sauna inside and large hotubs outside) with lots of seating

wished that the spa area was open until 11pm instead of 10pm but that would be it

no pool, only hottub outside which closes at 10pm :(

the room was nice and comfortable. the pool was beautiful. love the fire outside!

free parking restaurants all around clean

it was only 15 minutes from calypso water park

7miles away, close enough for myself, my husband and two small (under 10yo) kids to walk to even in dead of

although the wifi signals were pretty good, it can only be used for text messaging; voice breaks a lot; and

rooms not serviced during covid although the room service sign is still placed in the room

no room service

there's a gym on the 4th floor, i didn't use it because i only stayed for 1 short night before leaving ottawa

fireplace is a nice touch

spa suite king bed

not a very comfortable bed, bad wifi (weak signal and regular disconnects).

we spent the evening enjoying tea and treats having great conversation with family around the fireplace

wish wifi was a bit faster.

gym and sauna were top notch. im 6'5

we used the gym daily

bar staff were absolutely amazing

gym is roomy, pool seems small (but good deck space) but for what it is mostly used for, our kids, it's a

everything about the hotel is quite new, which is very nice with gym facilities particularly

i also would have liked room service to be available a bit later; 10 pm was too early and we weren't able to

small gym

i asked for early check in and also to be on the top floor and since they said it was quiet they has no problem

the parking is cheeper and easily accessible it will be awesome if they provide in room care for kids

gym was poor, breakfast buffet was on the light side as far a choice

most important things in hotel - location, bedding, wifi and tv - are great

all appliances were clean and worked ok but some are very old, laundry room in particular, don't think it's

the kitchen and the laundry room was well stocked

the gym is well equipped and the pool was good as well

we loved the pool and the downtown location

the location, cleanliness, room service and amenities.

a bit weird when kids are around even though they are frosted, you can clearly see what's going on when doing

staff, location, gym!

and the roof top bar lounge was lovely

i said that because the kids usually love a pool and they wanted to go swimming

many services still closed. there is no room service or maid service

i had to ask her about the wifi

we didn't like that the hotel bar and restaurant were closed on the sunday .

swiming pool and location

note that they also have a fee for early check in

we also enjoyed the on-site bar & restaurant

location, comfy bed, working wifi, nice staff, parking in front of the door (free as it was sunday

gym room have what i need to do a bit of training

with kitchen, big and organized

the staff is helpful and efficient, also works flexible to accommodate the late check out on parking

we did not get any room service done despite us placing the

gym while nice, had older equipment, was small although quite busy

laundry facilities located on every other floor

great location close to downtown ottawa. the attached bar and restaurant is a must!

location is great and price very good. wifi is great.

breakfast was delicious and we were able to walk in right at 10:30 and were not made to feel like

excellent place to stay amazing breakfast and great location to stay with family and kids

elegant hotel, historic building, and has a great gym.

service is great and the hotel has good facilities, with three restaurants, a gym and pool

the wifi need to be paid.

old no spa so sauna cold water indoor pool short staffed with many delays restaurants with poor food

breakfast was a good selection and amazing accommodation for my egg allergies, thank you

room said it had a spa bath but it only had a stand up shower?

hotel has a beautiful terrace bar that looks out over the canal and park

old no spa so sauna cold water indoor pool short staffed with many delays restaurants with poor food

pool a bonus, especially with the kids

i requested for the park view but my kids freaked out of the 8 spiders they counted from outside the view window

we went to ottawa to enjoy the nordik spa in chelsea which was a pleasant 20 minute drive

connecting starbucks wasn t open first thing in the morning but you can order room service if you d like

the gym looked a bit tired, but was useful

the room was very nice, the hotel beautiful, the staff and room service top, good

ordered room service for dinner and the attendant on the phone was friendly and accomodating

comcast tv was not working and wifi not connecting

beautiful hotel. we were right next to the pool which the kids really enjoyed.

the food was delicious (we tried breakfast but we saw the place is also packed for dinner) gym is incredible

no room service. however, i understand the reason behind decision.

it appears the problem was with call-in staff) the laundry soap is quite scented the washer/dryer combination

we had antibiotics for kids that required fridge so staff kept our stuff in their kitchen

great place, great staff, great location. great gym!

room service needs work

the queen suite with sofa bed does not have a kitchen

pool was great for the kids to unwind

it was great having the pool for kids when the weather was not good

our room had a separate room for kitchen

no tp, staffing issues, dirty, rude staff, no room service

- buffet breakfast at spin bar was worth the $30/person

your hotel has impressive game and arcade rooms, swimming pool, and workout facilities

the wifi was poor with bad speed.

the children’s room with the toys was not as fun as the kids were hoping from the picture.

a lot of small petty charges, shady hidden charges for everything, very outdated bath look old

fantastic pool and gym area. room was clean and had a nice view.

room service was nice and organized

pool was excellent very huge pool and lots of swimming equipment to play for the kids

of your control i didn t like that i paid the same rate as if all the facilities were open gym, pool etc

wifi poor signal room 1421

the gym was also a nice touch

i just do not like the idea of having a pet inside. my neighbor dog was a bit annoying.

kitchen was fully equipped, we found everything we needed

pool area was much too hot

pool did not open u til 8am

did a great job - front desk answered questions & helped us use public transport, room service & housekeeping

it was end of room service hours about 9:25pm when i ordered my first night there

the kids also enjoyed the pool

the pool and the breakfast station

staff at the front desk and the bar are magnificent

tulip lounge restaurant won't pick the call from the room for room service

waiting time for breakfast.

we used the gym but the pool will be on our next visit

the pool is great and the gym is well stocked

there is a pool in the hotel that is very nice (slightly cold though) along with a gym

have reserved a room for 2 adults and 2 kids (it is clearly written in our booking)

the option to wait for the room to be cleaned or given a room on a lower floor, but that was a pet friendly room

i asked at reception to solve this issue with heating system they didn t help me and now my kids are seek

the room was a good size for us - 2 adults and 2 kids under 3. very friendly staff.

i travelled with 3 kids no sofa bed in the family room we got.

we enjoyed the spa and the outdoor pool and the view was just stunning

the same for the staff in the conference center, casino and arome restaurant

parking was a little tricky especially during the night when everyone goes to the casino.

snack bar opened passed 10pm

they need scooters for the elderly to get from hotel to casino and back.

breakfast was limited to fruits, yogurt and energy bars

i will leave the pool and gym open 24 /7

i will leave the pool and gym open 24 /7

the service, although cordial was way too slow for a breakfast

restaurant had good breakfast

pool to much chemical, gym poor

rooms are very comfortable. lots of glasses. enjoyed the pool. breakfast was excellent.

casino shuttle not always available

location sparkling clean free parking charging post by the bed the colour scheme and molding around the door

drunk people in the hallway. pool closure is too early.

the kitchenette doesn't really have any appliances, you can barely make yourself a coffee and maybe

it has a kitchen, a bathtub, a stunning view on ottawa

very impressed with partition and having the option to close the door between the bathroom and kitchen from the

despite the fact that there is a kitchenette, there are no utensils or plates in the room

breakfast did not serve in this hotel as staff mentioned kitchen under renovation.

the parking is in the back and it is dark and imagine not to be the most comfortable walk for most

the wifi doesn t work most of the time

wifi was weak in my room . coffee tasteless

the parking is small when there's no vacation. i manage to park my vehicule but tight.

ample parking

they have plenty of free parking and free breakfast which is always fresh and they refill it regularly

free parking and wifi are true indeed with no lag with the wifi throughout the whole night, definitely recommended

they have plenty of free parking and free breakfast which is always fresh and they refill it regularly

wifi was pretty slow and the tv channel was complicated to understand at first.

good location for me. free parking, fast wifi (most of the time).

chose this hotel because it's pet friendly

t have shuttle to downtown ottawa i spend a lot in transportation instead and the gym need to fix the machine

the bed, working table, and kitchen. thank you.

there was the option of room service (& at this hotel, there was no added charge for it) or you can eat at the

close to airport. free late check out. large room, comfortable beds

room service closes too early especially after concerts and shows

the attraction is only the name, and the casino for gambling, we don t gamble

a wristband system or a separate entrance for the hotel should be implemented - assigned parking and/or

location, cleanliness, parking

there - the hotel is in the middle of no where - music is blaring throughout the property - casino area was not

for check-in and the front desk was amazing they prepacked my breakfast so i wouldn't have to get up early

the breakfast was given to me a check-in due to covid restrictions which consisted of a boxed breakfast

close to airport, shuttle service, keg and timmy s next door, laundry facilities for guests.

i could not see if the parking lot had security cameras in place

close to airport,free shuttle, good price,clean hotel

the restaurant and bar area looked wonderful

loved the well equipped kitchenette.

location-10 minutes from city center, free parking

excessive noise from the laundry room and the laundry pick up,other then that everything else

the gym and the swimming pool were also cool as my daughter enjoyed her time here

room service was fantastic and so prompt

i like having my own parking spot in front of our room, less trouble with hauling baggage

the room was clean and comfortable, i was happy to get an early check in.

easy check in check out. plenty of parking. continental breakfast included.

parking was good, too

the wifi connectivity could be better.

coffee in room ,no wifi info no tv channel guide ,someone tried to enter room during stay , no one at counter

love the small hot tub, exercise room, and pool

because shuttle bus was full got me a taxi no charge

we rescheduled our flights and needed a hotel with a shuttle

staff were super welcoming and were able to help my husband and i with an early check in

free parking is always a plus

wifi was reasonable

like the idea of pet friendly which i did not know

using the gym was always fun

trying to pull out of the parking lot to make a left hand turn onto robertson drive.

rooms with stylish and comfortable furniture enough parking lots for the guests parking already included in the

and my kids loved the pool

modern gym, plenty of parking etc overall hotel checks everything u could ask for and it is pet friendly

everything was new. room was big enough for 5 (two adults, 3 kids). breakfast was great.

i was disappointed that the restroom near the gym did not have any toilet paper.

the lack of food, no room service, only a continental breakfast is available.

room, very comfort bed, good pillows, clean and nicely decorated, big bathroom, good tv and good wifi breakfast

the staff were friendly and breakfast was

breakfast had lots of options and was good

of the two ev chargers was broken

good bed-nice washroom the surprise was the $75 pet cleaning charge-kind of annoying.

the breakfast lack varieties and wasn t so healthy

satisfying breakfast and no charge parking helped increase the value

nice, clean room. easy check-in. friendly staff. decent hot breakfast.

breakfast was great

very comfortable and well outfitted room we had a junior suite with kitchen.

the hotel also offers the option of doing laundry for a nominal fee - which is very convenient for those who

breakfast with rotating daily cooked extras, use of the gym, plenty of parking, comfortable rooms with lots of

swimming pool under construction

location, cleanliness, breakfast bar, gym

breakfast included, pool and very comfy beds.

wifi worked well on the ground floor

clean, had everything available ie laundry food drinks

super friendly and courteous staff that provided immediate assistance (band-aids) indoor pool and gym areas are

we also liked that there's a bar at the hotel to have a few drinks and snacks