i didn t eat breakfast because the time but i m very happy with the place

the breakfast is one of the best i've had at a hotel like this one

excellent breakfast, airport shuttle included!

breakfast and free airport shuttle nice staff nearby the airport beds are comfortable quiet in the

the breakfast it's also a good

good shuttle service and a very comfortable bed

pool area was a dissapointment and the pool was so dirty that we could not swim in it

excellent, enough to breakfast

attention, service and breakfast

the breakfast was really bad and my laptop wouldnt connect to wifi

kids running around unsupervised being disruptive to other guests

my in laws and their 2 kids

the pool was dirty and shallow, the gym can have more equipment

and 6 year olds) were told they were out of rooms with double beds and almost left to

room service took over two hours and got my order wrong

live the shuttle service from and to the airport

we arrived in the late evening, called for the shuttle which came very quickly

shuttle from and to airport is excellent. great breakfast!

the breakfast

to the airport; need to request the shuttle over the phone after clearing baggage claim, etc

clean rooms and great breakfast

courtesy of all employees was grateful except the bar attendant

definitely breakfast options and dining

was perfect until wednesday night, there is a bar or party, or anything going on around the hotel, and it becomes noisy as hell at late of the

the swimming pool

breakfast was good, i think it can be somewhat better, but the room, the room was great, very comfy

overall cleanliness excellent breakfast buffet!

the rooms on the homewood side have kitchenettes and feel a bit nicer

they've got a solid gym, a small outdoor basketball court, and a small outdoor pool

breakfast quality was good

there's a mall across the parking lot with lots of food options and a soriana (similar to walmart or target) if you need to (-)the parking process.

they've got a solid gym, a small outdoor basketball court, and a small outdoor pool

due to people smoking outside late at night, and it was confusing to access the hotel from the parking area

were a few men smoking right by the entrance, which didn t feel safe, and the elevator from the parking area didn t work without a special card something we only found out after a lot of

location and facilities from parking to hotel

isn't an in-hotel restaurant or breakfast service, the only options are starbucks or liverpool for breakfast

employees' service and breakfast

people serving on breakfast, i assume this is due to the pandemic and the precautions that are being taken, so no

breakfast buffet was a bit limited and i ordered room service one night and it has a little to be

breakfast was very good. staff at restaurant was excellent. at checkin was just ok.

douardo) was a

and this time looks like the employees has better training, everybody do excellent job, and the breakfast two tombs

excellent service and great location. decent breakfast.

very good breakfast!

breakfast was great with plenty of choice and the young waiter on both occasions

great location, hotel very clean, good breakfast and great service.

the pool is ok but the rooms are not enough well maintained

my parents, which i really appreciate, they (staff) are very patient with them, the lady at the kitchen (cheff/cooker) she always cook whatever my parents ask her for, so yes

no swimming pool nor gym. no restaurant

great breakfast

over all pretty good the pool, exercise room, very clean room

convenient location, included breakfast buffet and service!! the pancakes were everything!

the pool was nice

beds where very comfortable, and the breakfast included in the price was very good and plenty

was excellent, breakfast was good, with limitted options

internet

the view of the swimming pool very clean, is close to downtown, clean room and big shower, bed very comfortable, this is one

beds were super comfortable, the bar in the hotel is a plus

hit and miss wifi

room, dining room, meals, friendly staff, pool, gym

they said breakfast start at one hour and they didt have anything ready

breakfast buffet was repetitive and limited

the breakfast selection was great and delicious

breakfast

breakfast was very simple and not very good. the location is awful.

the breakfast was awesome and the staff went out of their way to make sure we were happy.

the service and location breakfast was great and the view was awesome i always stay in holiday inn

maybe they kept them open due to covid concerns but everything else in the breakfast area, many people touched to open and controlled other areas such as the bread- which

the breakfast was amazing

hotel was great, and breakfast was hot, ready, and delicious

location is not good,very little parking,breakfast was little to nothing they never refill the juice or fruit

breakfast was ok, although the breakfast area is rather sober and crammed

we could cool down in the swimmingpool, play ping pong during the evning and enjoy a nice breakfast in the morning

to go to our event and come back really quick & cheap, decorations are interesting and it has pool which is really necessary for this hot

the friendly staff and the accessible parking lot, many channels for kids on tv, large towels for the

they don't have an indoor pool and the rooms look completely different from the ones on the

the thing i disliked the most is that the pool is too exposed to the sun and there's no sheltee or roof that provides some shade so one has

bare pipes , shower no practical door away from faucet , if not carefull one can get burn, parking designed for mini cars, cones placed at main entrance blocking acces to main entrance

breakfast was great, location was also good.

great breakfast with great service.

there is no free breakfast but there is a cafe on site. reasonable prices.

the central area was nice, there is a bar and they serve breakfast (not included in ticket0

breakfast here is delicious and filling to get your day started

great breakfast and firm bed.

breakfast is only coffee and we come not top late

of a tv not functioning but, only replied that it was noted, never got fixed, they only had one breakfast option, etc

breakfast included was not worth the price and the bathrooms were not accommodating

old beds but good free breakfast

prefer a self-serve breakfast.

shower, good heater/air conditioning(jan is cold in monterrey) , good wifi , good location (-)wifi didn t work (+)this hotel is good value for money. it has free wifi. (-)wifi wasn't working at all (-) the staff, while nice at check-in, did absolutely nothing to help when i told them my wifi was pitiful

wifi is never working i stay a lot in this hotel and wifi it's the only thing that does not work

need it some attention looks bad, wifi is garbage i been in this hotel 3 times and will be the last the 3 occasions wifi didn't work

wifi did not work for me six days, tablet or laptop

a/c was very good, tv was okay, wifi was pretty good for my room, but i didn't try streaming anything

breakfast and no wifi in the room.

everything .good price. excellent management. good breakfast i love everything

breakfast only included fruit, coffee and bread

breakfast was included, but it was very minimal

breakfast was delicious but could use some protein options like egg, because it was only

bad wifi

wifi is useless, can't connect

no wifi for cell phones.

i rented the spa room and it was great and accessible

room service was delicious.

the parking entrance is on the main avenue through the casino but once again, it looks dirty and old

even room service was not available when i tried to call them in the morning

cold coffe,the walker in the gym was broken,have to park outside

even heard an entire phone conversation ), the tv didn t work, the gym had only one working treadmill

old furniture - old square tv - wifi password works per device, need to ask multiple time for passwords - room light buzzed - weird

ey had kids so it was loud

traffic noise whereas the backside is more quiet with a view and very close to a multiple floor parking lot

also, they were building the new parking lot all night outside our window, we didn't manage to get any

noise from multi-level parking lot just outside my window. ask for another side rooms.

is a parking lot one side of the hotel, no noise but when you try to get a view, the parking lot its

staurat extractors) the stars rating didn't match the quality breakfast

pool, view, and breckfast

gym and pool area with a breath taking view of the mountains

the indoor pool was wonderful

pool and rooms excellent

of the mountains, conveniently located 1 block from microplaza, 3 blocks from subway station, pool, jacuzzi, excellent food specifically dinner options