wifi not working for guests at all, and clearly had not been for some time as notice in lift

breakfast was exceptiona! beds comfy and excellent shower. would stay again.

all was amazing ud83dudcaf and breakfast ud83cudf5e ud83dude0b back there soon

i wish there would be laundry room there.

outdated rooms uncomfortable bed bar only had 4 glasses so could not even serve out whole group a

the rooms are spacious and comfortable, with a fully equipped kitchen

convenience store in the hotel where you could buy things such as water, milk, juice, cereal, laundry detergent

the understanding of travelling with a pet, brilliant

the apartment, swimming pool, food, drinks, the breakfast was amazing the hotel was so clean and beautiful

there's plenty of parking space, and the views from the windows are breathtaking

strong reliable wifi and a quiet co-working space for digital nomads without annoying rock music

buffet breakfast + decent wifi + clean + original pastéis de belém basically around the

wifi is ok, and location is ok

terrace is wonderful but does lose wifi connectivity

location, pool, hotel room

convenient easy parking. amazing spa facilities.

- interior smell and design - location - breakfast ( variety of food is awesome) - internet - spa zone (free

and very bad wifi

restaurant, bar no atmosphere.

was good, enough parking place

good breakfast, parking available, basically you have all you could need.

some of the gym material needs replacement urgently

check in took long wifi didnt work

the lavish breakfast can be enjoyed in the large veranda from where you can get a glimpse of the golf course

wonderful and attentive staff. high quality breakfast.

i couldn’t find a bar with any atmosphere

big rooms and good breakfast, also free parking very much space.

good spa, excellent breakfast and dinner

sulper location, friendly staff, easy parking, top bedrooms views, great pool,….

wifi

staff, who want to prepare food on each floor there is a kitchen with necessary equipment, on the ground floor

there's also a kitchen that you can use and you can help yourself to tea and coffee

regarding places to visit in lisboa - the breakfast was good - close to belém tower - good wifi

& bright, excellent kitchen, sitting/relaxing area plus small outside space

pool and spa also available

the breakfast, room service and bar were also very good

amenities are all excellent - we made full use of the gym, indoor heated pool and spa

gym, pool nice setting

amazing spa facility & staff. fantastic reception & amazing breakfast buffet.

wifi was fine

brand new hotel beautiful design great location good breakfast great staff very clean

the spa and gym are world class

of kitchen on the third floor

room service

there is a pool but not open for families with children under age 16.

my favourite spaces were the beautiful library and the rooftop pool, with its spectacular views over the iconic

felt quite tranquil and you got to watch planes flying into lisbon as you chilled by the roof top pool

the rooftop pool is amazing

the food is delicious, breakfast, snacks and evening meals are all memorable

very poor fitness centre, nothing is there.

room, we had connecting rooms as we were with our young kids and the lay out was perfect for us

the pool was crowded with external visitors with kids..quite noisy

the lounge chairs are extremely comfortable and there is a nice bar right by the pool

pool area is glorious

great spa had a couples massage on arrival

felt the expense of a cocktail at the bar was well expensive

no gym or pool but then again it was a very reasonable price

- gym - cleaning - breakfast - staff in general - room - near to the airport

didn't like the spa being so close to the gym

supberb breakfast incredible variety. keep it up everyone.

coming back to the hotel in the evening on 2 occasions the bar staff weren't anywhere to be seen so had to wait

i travel a lot and stay in different hotels, but carolina and anny really raised the bar of my expectations

the hotel has a gym also free for the guests

wifi difficult to access on balcon

no qr code on the fridge so didn't use the mini bar thanks serge for going above and beyond behind reception

the available bar and gym was a plus

the onsite facilities are also brilliant, with a rooftop sun lounge and pool, and gym

in arranging our complimentary tuk-tuk journey to the castle/viewpoint, an 'intro massage' by the spa team, and

no spa facilities, no good restaurant and the breakfast everyday the same .

a little comment to rafael from the reception who was very kind and professional as well as the room service

the breakfast buffet is always fully stocked and well presented

the breakfast was excellent!

comfortable, clean, equipped, nice, super breakfast.

the quality and variety of food for breakfast is great

the staff are fantastic, loved the bar and service

breakfast was poor

parking for free

no elevator, the breakfast is simple, the location.

breakfast was good

staff, clean, good breakfast if you go early, parking available, ina service station, with supermarkets, pharmacy

dinner at the restaurant was delicious as was room service breakfast

staff, extremely clean hotel, excellent facilities, meters from metro station, top notch wifi and tv channels,

wifi was extremely bad and the staff was not helpful at all

arrived late from a delayed flight and the staff was very welcoming

room service every day

excellent free wifi connection

breakfast room also serves as a room to hang out in for the rest of the day and the fridge and kitchen can be

is provided delonghi coffee machine, as well as tea and cakes is served thru out the day at the kitchen

rooms are fine, but if you are unlucky to have the room next to the kitchen be sure your wake up time is 7:30am

the staff were a bit noisy in the kitchen early in the morning

breakfast, served in a stunning bar area or garden, was wonderful

great location, cool vibe in the bar and spacious, luxurious rooms with comfortable bed.

attention to detail at every level, immaculate interior design and a delicious breakfast

location , service, breakfast and property

the bar and breakfast area was wonderful

location, views, friendly staff, delicious breakfast, thoughtful touches

good wifi

the breakfast is simply amazing, 7

room service - light snacks

we loved their honesty bar and all the staff were so friendly and relaxed

i loved the breakfast, they had many different options available and staff were super friendly

staff are very friendly and courteous. superb breakfast. steam room was a bonus.

very poor wifi

booked a family room for a couple and 2 kids (11 and 6 years old)

super friendly staff, very comfortable rooms, and excellent breakfast

everything you’d need from a hotel. clean, comfy, a bar and very nice staff.

breakfast and filtered water plus the restaurant

liked the prompt room service , quietness, staff very good and breakfast good variety

the wifi was terrible.

there’s also bar opened till midnight

little pool but it was perfect for my kids

the kids loved the pool and table tennis and we loved the sofas and great drinks

for the kids, super friendly staff in the rooftop bar, even if the 50c lemon challenge was questionable

super cool room. kids enjoyed so much the bunkle bed

quirky rooftop bar & heated pool ud83dudc4cud83cudffc staff were super friendly & helpful especially duarte

wifi is terrible, even planning a route on google maps was too much to ask for

wifi was terrible.

breakfast was perfect

wifi was poor

nice, clean, very friendly , nice breakfast.

the room service staff were not helpful as it took an hour for our order of popcorn and cookies to

appreciated the water machines in the hallway, coffee at the bar was great

of hotel was very good for the metro to go sightseeing added bonus was the outside swimming pool as well breakfast

having to book the gym, indoor pool and spa.

loved the spa and the gym facilities the room was fantastic, very spacious and modern the staff made our visit

great rooftop pool and bar with plenty of seating options

the drinks at the pool bar were expensive, compared to drinks in all the local bars.

rooftop pool and bar overlook all of lisbon and is breath taking

location, right on two metro lines, nice and clean room with wifi, perfect view from the room, close to huge

the drinks at the pool bar were expensive, compared to drinks in all the local bars.

hotel's bar was out of sight, which seemed strange

the laundry service was very much appreciated

i could have had a bar of some description for a night cap

bar area wasn't great behind reception but sure you can walk outside and take a stroll to one

excellent breakfast for vegetarians with hot options

overlooking castelo branco, beautiful pool with endless views

the rooftop bar is great, but it would be better if it offered more finger food options.

we loved the facilities and were able to have drinks and snacks both nights at the rooftop bar that added to

roof top bar

the pool and sauna was a nice bonus, it was well appreciated after spending the afternoon in the city

we had paid for breakfast to be included - great value for money and many options of both continental breakfast

however the wifi connection was extremely bad, the water temperature could not be controlled well, and the

and the breakfast was delicious as well

breakfast prices are too high and cost for a pet is a bit too high.

breakfast was a bit disappointing and overpriced

clean, comfortable with good tv and wifi

the location is great and very good value for money. room service was included in stay.

the corner are nice place for breakfast overall nice and clean place new and good working ac wifi

wifi wasn’t stable

lift did not go to last floor hopefully being fixed and wifi intermittent.

room service did not come daily to our room.

the bar was comfortable, we enjoyed a drink here after dinner

stayed with kids

the bar was very comfortable with reasonable prices and a very good staff

room service was poor!

it was a huge apartment with a separate room for the kids, as well as a living room and small dining area

the kids couldn't access the pool after 4 pm.

for us it was perfect with the kids

amenities refilled every day mini bar fully stocked

we got the triple room and the extra bed for the third guest was comfortable:) the kitchen was amazing, my mum

wifi signal in the rooms should be improved

wish it had room service

it's necessary either to pay the room service charge for the milk or go to the bar in person and pay 0

not sure if they gave an early check in because they felt sorry for me

and dressed, plenty of food for breakfast, walking distance from lisbon landmarks, no probs with wifi

the wifi is on and off with the connection:(

front desk team (this lean gentleman) can't remember his name was very kind and gave us a super early check in

perfect breakfast. centerally located.

early check in was allowed for all the 3 rooms we booked

breakfast has everything you need for your breakfast

i also ordered room service, and the dessert and fries i had were absolutely delicious

breakfast was really good with a lot of choices and if something was empty it was refilled quickly

pool was amazing and very clean hotel with good facilities

in the finance district and not enough loungers by the pool

the breakfast was great with lots of options

wifi not available in all rooms

the staff were superb, we swam in the pool every day, the breakfasts was really good, and the location is perfect

breakfast. triple room, location, late check out

- good wifi - location is quite good as well

the room service

slow wifi in the room 4xx very expensive breakfast wasn't really worth the price

in the room to small drinks in the bar and mini bar in the room overpriced 50ml chivas regal 12

the wifi was not working properly. apart from that, everything was great.

the wifi was not great

we opened the window for a cool breeze but kids were playing outside and they were very noisy

laundry service is available and timely

wifi reception non existent in our room

comfortable, clean, spacious, quiet, great location and an excellent breakfast

the gym needs more machines

hotel spa was old and dated

excellent service and breakfast

every morning you can sit in the hotel kitchen and watch a chef make you a delicious breakfast

is very clean, breakfast is great quality, staff is superb and gave us sort of introduction on the area, where

the bar on the corner gets a little rowdy late at night

no receptionist, no concierge, no room service, no one to ask for a towel, ice, nothing to assist hotel guests

special thanks to elsa, joao and victor at the reception, leonel and bernardo at the bar and restaurant, and

was amazing, i really like the breakfast was very varied

mini bar available at room which you can use and pay for later

room service was alright but the increased prices of the menu plus the service charge felt

we also got a voucher for a free dinner and a glass of wine from the bar area

however the guy who manned the bar was really nice because he gave me some hot water when

overall stay was ok. the location was good. street is not noisy. wifi good. stuff is great.

great location, room is very clean, breakfast is just ok, very comfortable!

very poor wifi ! this is really bad for a work trip

wifi is not good enough.

great breakfast, friendly staff and strong wifi

loved everything, from breakfast to facilities.

the room was comfortable, clean, good wifi, and helpful staff

were excellent, breakfast was very good and the bar and food were excellent

breakfast bar was amazing..and onsite parking very convenient

very nice and big clean room with good wifi

issues with wifi

well there are no facilities as a gym or a spa that could be easly added.

wifi didn’t really work in our room but the hotel gave us a satisfactory resolution!

garden bar was relaxing and had a great vibe to it

wifi was slow. ni iron provided in the room

comfy room with safe box and wifi

my room, the paper for the bar items was hidden on top of the fridge which was covered by the top of the shelf

beautiful bar with nightly specials

room service understood just basic english

awful hair in our bed before we had even slept in it and hair in the shower was told there was room service but

if you want a hotel with a bar selling alcohol, this isn’t for you.

i couldn't check out the restaurant or bar due to covid restrictions but the rooms were decent and the shower

front desk and room service female attendant were uncomfortably nosy and unkind, respectively

no alcohol in the bar .only non alcoholic drinks which i found strange for a hotel

stuff, excellent location, dreaming common areas smell, exciting breakfast, enjoy full spa area with pool, sauna

hotel, couldn’t fault it, kids really enjoyed the pool every evening after long days of sightseeing, pool

bad but just wanted to let you know that i have two small kids (5 and 2 years old) and they told me that we had

to director of the hotel, as the selection of this hotel was mostly driven by the swimming for my kids, mostly

wifi was very good

very comfortable bed, very good room service

tub/shower could’ve used a grab bar as climbing out was a bit of a challenge if a guest had any fall-aversion

modern, spotless, staff brilliant particularly at check in and the bar staff superb

staff are friendly not to forget the huge breakfast with sparking wine and bloody mary

the breakfast had a very good selection and the food was always fresh

you very much for early check in mariana pereira , but morning yours recepciontist uninterested

the rooftop pool area was relaxing

spacious and clean rooms, good wifi, great location.

lovely little bar and great breakfast

and baby cot was ready as requested and they even prepared a small baby box with a little toy, kids shower gel

room service overpriced

very late, so was very happy to be able to order room service

modern, comfortable, great location, good facilities (wifi etc)

the gym and pool were adequate for a city hotel

so beautiful i liked the hotel atmosphere ( magical vibes ) i would like to thank fabiana at the bar who was

well located and nice breakfast

breakfast was really nice, a lot to choose, from fresh pastries to eggs and bacon

no room

great location, friendly staff, plenty of hot water, comfortable bed, very clean, good wifi

great restaurants and bar and metro a few steps