wifi was fine

wifi not working for guests at all, and clearly had not been for some time as notice in lift

breakfast was exceptiona! beds comfy and excellent shower. would stay again.

all was amazing ud83dudcaf and breakfast ud83cudf5e ud83dude0b back there soon

i wish there would be laundry room there.

outdated rooms uncomfortable bed bar only had 4 glasses so could not even serve out whole group a

great stuff, nice bar and not so far from city

room service is extremly expensive for what they offer ( a cup of american coffee 10 )

room and the phone still didn't work so for every thing needed i had to run to the reception the gym equipment

swimming pool, air conditioning and towel provision was excellent in the heat

you do need a car, but free parking! minibar fridge did not work, but we didn t need it so.

quality in the restaurant could have been better and breakfast was quite expensive at 17 euros

the pool was great and the kids really enjoyed it

pool area was lovely never to

we got an apartment with a kitchen at october for approx 84 euros

great wifi, a/c, lots of tv channels, spacious bathroom, shower over the bath, basic wall mounted

should explain the facilities they have to guests instead of waiting for guest to ask about gym, pool and cost

play areas for kids

had dinner in the restaurant, staff was great and entertained our kids

wifi was excellent for business use.

they gave us suggestions for transportation and interesting places for kids even discount vouchers for zoo

wifi in my room did not work properly

room service every day

to metro, the excellent port served in the bar

the room service was excellent as well

wifi in room 1007 doesn't work at all. problems for the rooms in the corner of the hotel

was friendly with kids

gym not large but had everything we needed

gym is pitiful.

restaurant and bar always open for quick snack or leisurely breakfast

hotel has amazing gym, amazing staff and room quality was good also location was amazing.

breakfast was good

breakfast was ok. location also good.

there are no shops, bars or restaurants within walking distance except macdonalds

parking for free

the bar was never opened but apart from that we throughly enjoyed staying there

buffet breakfast + decent wifi + clean + original pastéis de belém basically around the

terrace is wonderful but does lose wifi connectivity

wifi is ok, and location is ok

strong reliable wifi and a quiet co-working space for digital nomads without annoying rock music

certain basic things like an iron, we had to wait a whole day for an iron because house keeping/laundry is not

small and simple gym

lobby bar was also good

we liked the 6th floor outdoor bar and the breakfast area on main floor, both with very helpful staff

breakfast was great

a swimming pool for utilization of the guests

the fact that in the swimming pool there was no one to help you

room service menu for a late arrival was

the gym is pretty good for a hotel gym and is open from 8 to 8 as is the indoor pool

the swimming pool is clean and the spa easy to use

gym

fast and stable wifi

gym is small and the strength training equipment difficult to use and limited

breakfast was vast and very yummy

free light breakfast for early risers

ok for adults but kids need to be really careful around the seating area because they don’t tend to look

the available bar and gym was a plus

guy at the bar wasn't enthusiastic about making the kids mocktails

spa was closed at the weekend

staff were amazing and helpful help us to do early check in

the silence requested in the pool its impossible, its difficult to be quite with a kid.

room service charge 20 euro - be aware

breakfast, swimming pool, the room and all staff ud83dudc4cud83cudffb

the room was spacious, and they even provided an extra bed for the kids without me asking

has a pool ( extra €10 charge to use) well equipped gym and even a pool

and the last 2 days i stayed there i didn’t have room service, when i came back at the end of the day the

staff was really nice and polite specially rosana, and all that cover the bar by the pool forgot they're names

the room was big and clean the room service was fast

good pool area and a lovely little bar area

the hotel laundry was too expensive(lisbon was our 1/2 point laundry) but they helped us find a nice, clean

breakfast could be better

to think of something that could be improved it would be a few more and better machines in the gym

one night we decided to order room service only to be told they did not have on the menu what we were ordering

hotel is very clean and they have several rooms to relax, meet with friends and a nice small bar cozy

gym is a little outdated

breakfast was average

fado restaurant, but also rental car, beautiful building, facilities are amazing - pool, gym

they gave us an upgrade on arrival and let us have a late check out the next day

room service could be more attentive to the details

facilities, pool, gardens, breakfast, service

would have liked a safety bar at the windows

underground parking

we also could park the car in the below parking garage for a nice price

i think check out and breakfast should stay available 1 extra hour.

garage parking available

when we got to the room there was a room service tray near our entrance on the floor.

wifi was choppy kept freezing and disconnecting

liked the location of the hotel is close to many things the saff are friendly and the late check

the room service food was just ok

was travelling in a party of 7 people 2 adults, 2 kids and 3 elders, i made a reservation for 5 adults and 2

wifi was excellent

it did not disturb me, but if you're sensitive or traveling with kids you may consider

little treat as a warm welcome awaited in our room which was two vouchers for free drinks in the bar and a little

it's very difficult to get out of the underground parking. the wifi is slow

mini bar available at room which you can use and pay for later

there was also a spa to avail of which we didn't

missed some piano music in thé bar area

the vibe and style of the hotel. the pool and the staff

laundry of

gym is good. little bit far from downtown, but we can use bolt and public transportation.

the swimming pool is good for a quick workout and they even offer a fruit to regain

lacked pet accessories, coffee machine, water, steamer

are equipped with tea/coffee facilities (we didn’t have any, but you can buy coffee from the bar downstairs)

they have a sauna and pool which i tested and loved

during our stay, the rooftop was closed due to construction, leaving the lobby bar as the only place for

room was cozy and clean with small new kitchen

no closet. no kitchen in room

check-in, room, location, cleanness, wifi

the hostel has a lovely kitchen,so nice to make some tea or some simple meals

o lights) did not asked me how i was or how was my staying then she just locked herself in the kitchen i had to

good wifi

very good food, cozy rooms (well equipped), good gym (compact but you have all you need), the service was very

great gym and very functional, clean room but small.

i’d suggest they used a trolley to deliver room service

location, good sized rooms, excellent breakfast

the laundry service was very good and cheap

would put a small fridge with a mini bar under the desk, instead of that bench (i think

location was perfect. close to airport. clean rooms and comfortable bed. wifi is good.

the bar closed very early and no snack facilities were available

-room was good. -there is a bar. -wifi is very good.

hotel is hotel is located in a windy area - using the swimming pool made no sense unless we wore jackets

the wifi was very slow but it did work

room service is ok

most of it. breakfast variety was great.

summit in magnificence especially at sunrise, comfort beds, very kind and cooperative staff, good breakfast and

upon booking i had requested to store some medication in the hotel kitchen/ bar fridge ( minibar supposed to

they have a happy hour at their bar between 6 and 8 pm. is not worth it,very poor bar service.

kids like the breakfast time because they can meet the 'shy man' and practice english there

there was no notice when the bar in the hotel was not open.

excellent wifi

were excellent, breakfast was very good and the bar and food were excellent

the bar area was delightful

in addition, the room service was very good

wifi worked great

very clean, breakfast very good

really liked everything that is mattered for good accomodation: clean hotel, exellent wifi, friendly, helpful

breakfast excellent, staff great

wifi was poor with frequent disconnections

gym only opens at 8am making it difficult to get the morning routine in

room was clean and the gym was incredible

no wifi in breakfast room.

awful hair in our bed before we had even slept in it and hair in the shower was told there was room service but

only thing for me was the wifi

the wifi speed was good too

nothing really, it was very pleasant. the laundry service was very expensive!

wifi very weak. ac not working

lift did not go to last floor hopefully being fixed and wifi intermittent.

wifi is not the best.

wifi connection doesn’t work after midnight

clean, comfortable with good tv and wifi

i couldn’t find a bar with any atmosphere

wonderful and attentive staff. high quality breakfast.

gym, internal pool, sauna and spa was opening at 9

there was ongoing loud humming noise which we were told the next day it was from the fans in the pool that were

good free parking next to the hotel

wifi was a little hit and miss in our room

we had 2 rooms on 2 different floors (one for kids and other for us) and same issue in both the rooms

the toilet seat had a stain on it. and there was some bad smell in the kitchen area.

staff very helpful and friendly the wifi was excellent

wifi did not work for us.

smell in the room, broken sewage, incomplete cooking utensils, wifi does not work properly it is not fair to

the breakfast.

breakfast was amazing

good breakfast, small but tasty

the room is very comfortable, and the wifi worked well

we ordered room service as we had arrived too late for a meal in the restaurant and it was

breakfast was good. the location- gym facilities although did not have time to use it

comfortable with all the facilities i needed, the dining room food and service was excellent and breakfast a

gym hours were unfortunately restrictive (could not use before 9 am or after 9pm).

laundry service is available and timely

we’re able to do the early check in for free

wifi was very slow and had problems loading pages. i used my mobile data.

bad wifi quality on the fifth floor

wifi could be better

they also liked breakfast and the location

no bar fridge or mini safe in the room

friendly and helpful staff, well equipped rooms, good breakfast

staff gave us a small cup of milk from the kitchen

the only things i would add are vending for drinks and snacks and laundry for the guests to use

think the staff at night could be more welcoming eg if you needed a drink at the bar you had to look for staff

when the kiosks were operational and the hotel is in walking distance to fab brunch spots, wine bar etc

location , service, breakfast and property

in this hotel is taken for granted, from the decor, comfort of the bed to the glorious a la carte breakfast

breakfast, served in a stunning bar area or garden, was wonderful

attention to detail at every level, immaculate interior design and a delicious breakfast

arrogance of the guy at the bar (venezuela)

a bit relaxed room service if staying longer than a couple of days.

staff is very friendly and promptly available, the welcome pastéis de nata are lovely and the bar is very cool

beautiful bar with nightly specials

wifi lock on the bathroom door was broken (wasn't a major issue for us,)

i didn’t have the time to use the gym or go to the hotel bar

jazz music or something similar would be nice in the bar area

room service was poor

i had expected the room service menu to offer different options from the bar menu, but they were the same

very polite and helpful staff, satisfied our requests for early check in and late check out, without additional

there are many cafes, restaurants, living services (eg pharmacy, grocery store, laundry, etc)

people is great, friendly and joyous, love it all, breakfast location washroom, bed very excellent

very good breakfast, a lot of options

the staff was very friendly, good location, good wifi connection, perfect view on the city

wifi was dropping off all the time (almost every time the phone went to sleep to more than 10

felt quite tranquil and you got to watch planes flying into lisbon as you chilled by the roof top pool

the breakfast didn't meet the expectations, for the kind of hotel it should have been better.

the food is delicious, breakfast, snacks and evening meals are all memorable

restaurant and breakfast are very good and reasonably priced

facilities were exceptional - the library, rooftop pool, garden, galleries etc

guests gain access to the thermal oasis, which includes a relaxation room, steam room, sauna, and pool

spacious rooms, cleanliness, breakfast

spa and swimming pool for a fee...

i choose it for swimming pool and i have kids and they said itsnt alowd

so clean and large rooms. lovely bar area.

however the guy who manned the bar was really nice because he gave me some hot water when

simple and very good, breakfast is great

difficulties to connect to wifi at 3th floor

wifi service is flaky to say the least, some evenings it wasn't even possible to check email

was perfect for what we needed, breakfast was more than enough, location is good you have a metro station right

they also have a bar near the restaurant

wifi worked well

excellent hotel with very helpful reception/bar staff and very good daily room cleaning

room service is a bit expensive but good quality and delicious

the rooms had not good sound insulation and the wifi was very bad.

mini bar water is not free

the breakfast had plenty of things to choose from

excelent breakfast! also the family room was very spacious and with great soundproofing windows.

breakfast excellent

the gym is not really a gym

there were more choices for room service for food but on the other hand plenty of great places to eat within a

great shower in the room, good wifi, nice pool to cool of in after a long day walking in the city

location, right on two metro lines, nice and clean room with wifi, perfect view from the room, close to huge

rooftop pool and bar overlook all of lisbon and is breath taking

loved the soundproof rooms and the rooftop bar with the swimming pool (a welcome bonus in the 40 degrees heat

in a good location & the lobby smells divine they were kind enough to allow early check

disappointed that a 5* hotel was not willing to pack me a breakfast and that i had to hurry my breakfast at 7

appreciated the water machines in the hallway, coffee at the bar was great

the reception staff and bar / restaurant staff were amazing.

nice gym business office was available fresh fruited water avail in lobby most of all the staff were

wifi was the worst i’ve found in my long hotel experience

the wifi reception was excellent

the wifi also worked quite well, which is nice

frustrating issues connecting to your wifi, however fernando (the manager) assisted me several times and resolved

he helped me arrange early check in although official check in time is 14:00pm

special praise goes to the hotel staff, especially the wonderful gentleman at breakfast who truly makes every

were really helpful from check-in, through room service and breakfast was very good

i could have had a bar of some description for a night cap

the staff is super friendly and helpful especially the woman meeting guests at breakfast

good wifi and laptop-friendly desk if you need to work remotely

was a large apartment, with big bed and all kitchen stuff ( fridge, oven, washing machine, wifi etc)

they facilitated an early check in which allowed us to rest after our long journey

location amenities breakfast

maybe the use of the gym facility should be cheaper or included in room price.

friendly staff and great breakfast. excellent room with comfort bed.

room was near elevator and was noisy. room service food was just ok.

mushrooms at breakfast not cooked to my taste, but this was a minor issue - looked forward to loading up at

the wifi is a little slow

very comfortable bed, very good room service

was excellent, room, breakfast and stuff especially

room service was not the best

- no room service no restaurant no bar

the hotel has the usual environmental messages about saving on the laundry and re-using towels, etc

room service did not come daily to our room.

room service was poor!

the view from the pool was perfect

roof top pool amazing views and great service

felt it packed atmosphere in the bar areas

breakfast was delicious staff were exceptional the hotel is extremely visually pleasing

staff were helpful and attentive, breakfast was made to order and delicious, pool and room amenities fantastic

no room

they did give me an early check in without any hesitation

breakfast was room service, not buffet as advertised

the bed is quite comfortable and the wifi worked very well

no frigo bar, no laundry service, no convention with parking