wifi was working, but was weak

other meals at hotel as others complained and witnessed 3 meals over 2 nights being returned no room service

setting is nice and pleasant with parking

plenty of free parking

staff were excellent and the pet friendly approach was great even offering to set up a table away from the

the wifi was very poor signal/connectivity

the breakfast was included and very good, not on the minimal side

alternative milk at breakfast would be

downstairs is a spanish tapas bar which also serve breakfast for hotel quest

really helpful and friendly staff, best breakfast i've had in a hotel

lobby floor entrance, the few games on lobby, 24 hour bar and was very spacious and felt

the breakfast was lovely and well organised

there was free breakfast and the room was nice and clean

location, strong free wifi, massive quality tv in the room, comfortable beds, great proper hair dryer, excellent

loved the roof top bar that was next door

the bar staff in the events room (i was at a wedding) were professional and helped in creating a

breakfast was delicious and had some lovely cocktails in the bar too

my room service order was also really delayed but the staff struck the meal off my bill, which was

no room service after 9pm

room service did not restock our tea and coffee otherwise a very pleasant stay

everything was fine. staff was friendly, breakfast good and wifi was fast.

breakfast was excellent - i really appreciated the yogurt,many different nuts and seeds plus fruit,

breakfast wasn t served until 7:30am

back from theatre performance (across the street) at 10 pm and bar closed

no hot breakfast, cold breakfast only but plenty to choose from, town centre location, perfect,

the kids and i immediately noticed that the room smelled of prawns when we first entered

excellent value for 2 adults and two kids

breakfast options were very limited, specially with the kids.

well placed secure parking and nice and clean with a welcoming atmosphere

the wifi was wonky. not sure whose fault, the hotel or the city.

wifi didn't quite reach the room

wifi was a bit spotty in room but was good downstairs

jeremy hoped right up once he heard there was a slight parking situation and sorted it right there on the spot

didn't like that i was pulling long shifts and was not able to fully enjoy the maiden's head bar menu in full

friendly member of staff who showed us to our room and explained how to use the lights, food, bar etc

wasn't great that the kids beds were in the main living area of the room and the king size bed in the separate

the studio has its own kitchen /

beautiful location, kids loved the donkeys and nutmeg the dog

stable wifi

nice quiet and convenient location with parking

have been a food gesture to have been offered a reduction to the use the spa facilities alongside booking

place but travelled with work and needed wifi, was told it would be available but it did not reach my room and

breakfast arrangements were fabulous

was the perfect break, spa facilities again very

spa closing early at 4.30

staff super friendly - hotel pet friendly

the staff in the kitchen/breakfast area were

the ev chargers are a nightmare - maybe get better ones as these would generate some income.

my kids loved the fresh pizza at dinner

the sofa bed for the kids was quite small and you will hear the road a lot (but it is to be expected as the

everything was excellent. breakfast was fantastic room was very comfortable.

meal and breakfast were superb

owners were lovely; attention to detail was second to none, and the breakfast was outstanding

the breakfast was outstanding, will definitely be back for that sometime soon

very good breakfast & lovely riverside location.

was excellent, staff super helpful, plenty of parking, situated in a really beautiful

very pet friendly which helped make my stay here very enjoyable

a great little stay en-route to dover. breakfast was fab.

i got cream tea at arrival although the kitchen hours were over already

the rooms are nice and clean , nice bar area and restaurant

nice bar and restaurant area

location and the family room was a fantastic for a family with young kids

wifi was very weak but was not a problem at all

good location, close to the centre of whitstable. fantastic breakfast. very helpful staff.

breakfast was good and the dining areas were very nice, spacious and nicely decorated

disabled parking

the wifi kept cutting in and out on my phone and i couldn't get signal

we ordered room service to the room which came from the golf restaurant next door as the firepit restaurant is

food is nice lovely shower/bathroom canterbury town is nearby - would recommend driving free parking

of liked the bar to have been in the hotel itself rather than going through to golf area as there's not the same

parking set aside for us which was helpful for when we arrived

parking is very limited outside pub, so one evening we had to park at nearby free car park in

entrance was straight through to the bar and timing was unfortunate for us as there were a few men there who

parking space, clean rooms and comfy beds! lovely hosts

was not clear where we could park so we ended up parking in the road and walking back to the inn

wifi was free and worked well

great breakfast....beautiful rooms.

breakfast was delicious and home cooked, and the room was very comfortable and clean.

parking was easy and the bed was comfortable

comfortable beds looks like high quality bedding also used , friendly and helpful staff good breakfast

the breakfast was great too

only the breakfast.

lovely bar and restaurant with a very reasonably priced menu

totally excellent staff, room, location, bar and breakfast. can t say more!

husband stayed behind for breakfast and rated it mediocre - burnt pastries, overdone sausage no wifi code given

bed comfy .... lovely breakfast.... friendly staff

clean and well presented . ample parking , bar was a bonus and breakfast was lovely .

very good breakfast selection & best hotel scrambled eggs we ve ever had (better than 5 star hotels we ve

felt like it might be the smell that came from a pet

booked a family room for 2 adults with a sofa bed for 2 kids

oh, and free parking which is such a bonus so close to the sea

b&b, staff very helpful, great breakfast, good location - parking no problem and near train station + beach

fantastic decor well presented, surperb hosts and a great breakfast

the breakfast using locally sourced food was very good, and the dining room itself is practically pure

wifi strong

good parking and an excellent breakfast

in it together in the evening, when the hotel offers delicious pizzas and chips as part of the room service menu

we had issues with wifi connectivity in our room and the manager did a good job of moving us on the first day

all of it just tranquil and everything we needed room service, bar restaurant, outdoor pool, spa

wish there was a covered walkway to the spa from the main building.

good wifi

quiet and a nice place with a mini gym and a restaurant.

bella italia on site which was a great plan for a rainy evening with kids

of parking, ev chargers, large room with two comfy beds, nice bathroom

very good service clean room as described at booking good selection at breakfast ev charging

onto wifi was tedious and having to disclose personnel information (date of birth etc) which is total

some fresh fruit at breakfast would be ideal

free parking, good wifi, a lovely big room and a great breakfast

clean and comfortable room, pet friendly, great breakfast and pub grub from the on site bar abd friendly staff

breakfast was also

the breakfast was lovely

great location, nicely decorated rooms, comfortable , good wifi

wifi not functioning so communicating with my ramsgate family was tricky

restaurant was top notch, excellent bar staff

the hotel was very comfortable and had plenty of parking. breakfast was lovely too.

had room service for tea, salad, brownie, chips and a wine and very enjoyed it

few toiletries like a bar of soap in bathroom would have been nice our room was extremely hot and i don t

room service was good comfortable bed staff very helpful

breakfast was pretty good. parking was excellent, and there was plenty of grass for our pet.

need a lift to bring room service meal trays up the stairs otherwise excellent in every way

there were an abundance of ev chargers

pet friendly lived up to its name

food seems much improved both evening meals and breakfast

pet friendly meant we could travel with our dog

loved the facr the wifi worked

the suite is very spacious, and the kids area cosy and quiet

we stayed in the lighthouse suite which was perfect for holidaying two young kids as they had their separate

the smell from the kitchens .

free wifi

stayed at the bernadette suite with our teenage kids

we were in a room overlokking a car park / road. bar facilities limited.

wifi isn t amazing and kept dropping out on me but not a deal breaker

no separate bins for paper and plastic in the ckitchen, i had to take my waste with me to be green

t get free wifi to work, but i didn t ask for help/advice and it didn t really matter for one night anyway

cheaper than competition, kitchen, now looks pretty clean

newness of the rooms, bar staff and owners were so friendly

a lovely welcome in the bar to enjoy the well kept ales followed by our walk to the accommodation

we had the same table the 2nd night but there were very loud regulars at the bar ,who were saying how expensive

we had dinner in the bar area with our dog during our stay and the food was lovely, although as it was busy we

we unfortunately we were going to be too late to order, but they said they would keep the kitchen open until

parking right in front of the house

the free parking on the front drive and proximity to dover ferry terminal (5 min drive) was great

parking outside the property and location are a big bonus

the parking is a bit tight, especially if people don t park properly

spacious room with great heating and wifi! quite and convenient location!

very friendly host. cosy, comfortable, clean room. good parking. walking distance to town.

all facilities worked including wifi

, not professional standards eh wifi password handwritten on door, bathroom very small,

wifi was available and reliable

went out her way to find us parking near the hotel and recommended a couple of local restaurants

nothing even being above a bar it was very quite it s a good spot

close to walk to town for restaurants and bars

comfy bed great decor nice bar downstairs

bar manager really friendly

fabulous attention to quality in the room, but saturday night very noisy bar just below.

clean, great location,good breakfast,ev chargers

the fact that it had a gym and the breakfast was tip top!

the gym was also a big plus, plenty for a great workout

wifi keeps disconecting.

bar and food facilities good, with more choice in walking distance

i love the fact it has a gym and spa aswell and a bar and restaurant very warm and welcoming staff also like

beyond the excellent service and food, we also took advantage of the gym and sauna facilities, which were well

the gym and spa facilities were brilliant, we were there over xmas so had the place to ourselves

no breakfast

fantastic breakfast - far better than premier inn