wifi connection not good enough.

room service was also excellent

service, hospitality, location everything was amazing the kids loved it as well as the

proof was not great, you can hear everything, from the water dripping outside the window and kids next door

we were a little late in arriving and they made sure we were able to order food before the kitchen closed

also the wifi is patchy in the hotel and can be very slow

fully agree with pet s not allowed on furniture(bed) with 30 pet fee and 70 for deposit

amazing tasty food for breakfast, all you could wish for, exceptional eggs florentine

wifi - it s better when you have no need to ask about it it should ve given with key

the main bed was huge and it was ideal for us having the sofa bed for the kids opposite

wifi was very good

doors are a bit dodgy and the wifi didn t work well

fresh cooked breakfast, always able to get a drink, hot, cold or alcoholic, free wifi, very

and tidy room friendly staff then i say try this place, i stayed on a tuesday and there is a bar under the hotel

comfortable bar lounge area

parking is somewhat in short supply but manageable

parking was a bit difficult but luckily we found a free space, it was just a couple of mins away

lack of parking

we were warned that the wifi was poor as they were changing suppliers

the only thing that was less than excellent was the wifi connection. it was a bit patchy.

shown to the room as there were not many staff on and they were having to serve customers at the bar as well as

wifi code anywhere to be found - needs to be a card in the room - assuming there is wifi that

we were lucky with the weather and enjoyed fish and chips outside, playing mini golf and sitting on the shingle

in the bar below were chatting outside til quite late (gone midnight), but that can t be helped

through a very busy bar with my bags to check in was slightly stressful, but other than that, everything was

a bit run down no wifi in the room or heating . tv was unusable.

free parking was good to have as well

no wifi in our room : windows could have done with a clean

wifi was a bit poor but other then that it was grand

the parking for the hotel was limited but free street parking was available from 6pm-9am

wish wifi worked in the rooms :(

others thank you nice pub great breakfast parking was a bit hard be helpful to get cash bach from bar so i could

corridors leading to the rooms, rooms could do with a lick of paint, charged 7 / day for wifi & then limited

hotel swimming pool gym amazing food sea view room right next to harbour would definitely stay again thank

poor room service asked to have rubbish removed from balcony 3 times and nobody ever came

the staff were very helpful and friendly, the atmosphere in the bar was always great and the locals were also

room was first class and the bed very comfortable, the bar lively and welcoming

parking available on site and street parking available right behind hotel

a later kitchen option would have ben nice

room was excellent and very suitable for 3/4 adults or a family who have older children as has 2double beds in

the staff were brilliant and very friendly. the hotel wasn t too noisy and the kids slept well

because we are over 80 years old , we are not whiz kids on the payment machine

tesco mcdonds fuel station all within fie mins drive so easy with travelling with kids

the bar and restaurant provided our evening meal, not great but adequate

117 above restaurant aircon, was told it would go off before we put kids to bed, but it stayed on all night

hotel, pet friendly (charge 15 pounds), very welcoming and friendly hosts, private secure parking, nice on

wifi signal was striong throughout the building

room service provided for dinner and drinks

car parking and access good

he sprinkled some rose petals too which was a nice touch

weather permitting; the hotel also has an excellent garden/patio area and the car parking facilities were good

where i needed to be wifi was great

slow wifi

added 15 per pet should have been more clear on the website

-wifi was one of those where you register your email for access, which meant that my kindle stick

we came to pay for the meal and the room we were given 10 off the room to buy a drink in the bar which was

hythe to go cycling, the red lion is in a perfect place, free car parking, and they even locked my bikes in the

clean, free parking, excellent location, quiet, comfy bed, lush breakfast, catered for vegans, good price

the wifi wasn't great but we were advised this was because it was in an old building.

apart from parking on arrival as a busy pub was little difficult so had to drink out in garden til someone

i had reserved a parking space and that was ready for me

, not professional standards eh wifi password handwritten on door, bathroom very small,

parking on the street but it is free and no problem with places

wifi was available and reliable

all facilities worked including wifi

door that was slammed by other guests all through the night - as well as across the hall from the laundry room

s really good located,clean comfortable and it has everything you need like gym, spa so everything was perfect

the room had a great view, good wifi and was clean and roomy

fair sized pool with small sauna and steam room

it has a gym and spa but we did not have time so cannot comment

the parking is a bit tight, especially if people don t park properly

the room itself was very comfortable, coffee etc was all available and included as well as wifi

off road parking in front of house

location.free parking helpful staff

the free parking on the front drive and proximity to dover ferry terminal (5 min drive) was great

had to ask about room service and thought it was overpriced, not much healthy options for kids.

and very spacious, we had a family room and had two double beds rather than a sofa bed that the kids find

location is awfully far if you are using public transport and you are with kids

very large carpark, fantastic wifi, large very clean rooms

receptionist was a bit unsure on what she was doing and my husband was disappointed the gym was

families however get masses of room with kids/babies having plenty of room to spread out toys everywhere

breakfast was very good and served to table - but would be nice to have also self service

the use of an electric buggy to get around the wildlife park, a very good breakfast in the orangery and

more staff in bar and restaurant area.

a stunning hotel with an amazing view and delicious breakfast

we also appreciated the free parking

nice quiet and convenient location with parking

good parking

only little negative was a few ants in the kitchen/lounge area but not really a big issue

only downside was that wifi was a bit slow but that might be great if you want a tech detox in nature

parking spaces limited.

great breakfast, nice bar food, good entertainment.

they had even put out a couple of bollards to ensure that we would have a parking space at the side of the

a nice bar area with real ales and friendly locals

breakfast was good. location ideal for golf at st georges.

lovely breakfast!

breakfast was delicious and home cooked, and the room was very comfortable and clean.

the breakfast was a good portion, freshly made and locally sourced, and tasted amazing

wifi was free and worked well

the friendly velcome and atmosphere, the cleanliness, the breakfast, ect. ect.

friendly and helpful staff. good restaurant. good pet facilities.

very pet friendly, cozy clean warm rooms, very welcoming staff, nice breakfast and bar/restaurant

the location was perfect and with plenty of parking. the breakfast was lovely and good value

few places have staff this friendly and customer focussed, we found them exeptionally pet friendly and very

big rooms and nice garden with plenty of parking space

staff were very friendly and made you feel welcome, the bar was very relaxing

pet friendly

also asked for a laundry bag which never eventuated

the bar was still available and food in rooms

travelling alone for business, and was told i would be able to order some food in the bar or have room service

we picked up the local bus from just along the road so no problem parking and it only took 25 mins

there is on-site parking, which always a bonus

location very good and breakfast was adequate.

wifi also is very hit and miss - we didn't manage to get it to work whatsoever in our room, though

enjoyed the breakfast i received, it was a really nice touch having a breakfast basket delivered

stayed with a pet for a night

some unknown reason received 2 parking fines 2 days in the middle of my stay when i returned home

comfy bed and very clean. staff lovely and happy ! drinks at bar were expensive though.

problems connecting to wifi on second day.

we had room service which came very quickly

the access to gym is also a great feature, and also the included breakfast is really good, have a large variety

trying to book accomm i had to take the one remaining room i could find online with limited train wifi at 26

great gym(24 hours), close to aldi, ashford direct ( massive shopping complex)

clean comfortable room. breakfast was great. staff were friendly

wifi was excellent

wifi didn't quite reach the room

jeremy hoped right up once he heard there was a slight parking situation and sorted it right there on the spot

friendly member of staff who showed us to our room and explained how to use the lights, food, bar etc

a fantastic walk into the center of canterbury via a beautiful park (great park amusements for kids too

were welcomed upon entering the bar area and escorted to our room

reasonable bar prices

large bathroom v hot water free wifi good central location free car

had a big family room w kids 19 & 21 yrs old -- in hindsight my mistake as i thought we would have two joined

the kids and i immediately noticed that the room smelled of prawns when we first entered

breakfast was very nice eggs cooked fresh

location was amazing- so central, with views of the cathedral from our window, and a rooftop bar with amazing

i really liked the location, the gym and the staff who were always very friendly

average quality breakfast. no slippers in the bedroom. unstable wifi.

the socialite rooftop bar was amazing with wonderful cathedral views, especially being able to sit out on one

the breakfast selection was impressive

location, room was all good, spa bath was great however some of the controls were not operational, small breakfast

towels were skimpy, and not enough shelf space for toiletries

alternative milk at breakfast would be

the breakfast menu was delicious, and so did the lunch menu

plenty of towels provided, decent space for hanging clothes, table and chairs and side table good wifi the tea

wifi connection was

ordered in room service for the dinner and was really good

location, great bar area with fireplace, very good dining room.

had no wifi or telephone service in my room

the gym seemed to be more of an after thought

i do understand why they don't open the kitchen on quiet nights - it's not worth it - and we were very happy

& evening, but this is a quirk of the hotel layout as we overlooked the tiny courtyard and kitchen and over

restaurant/bar very well furnished

fabulous breakfast included too and nice bar area, which i didn;t use but handy to have

bar didn't do food on a sunday night, but that was fine as there are loads of places to choose

curtain needed across laundry

back from theatre performance (across the street) at 10 pm and bar closed

the wifi was excellent

near everything and lovely bar

good location right in the centre of town. breakfast included was good. comfortable stay.

location is superb and very close to the local golf courses.

at 8 in the morning there was someone hovering and kids jumping up stairs.

it had a non-working spa bath, a cracked wash-basin and a wonky toilet seat

lack of certain information like wifi info etc in the room and no reception after evening

availability of parking. wifi. proximity to kings arms.

the young bar staff and chef were all super friendly fully engaged and looked after us with a smile for the

didn t have very good wifi connection however we were made aware at the beginning of the stay that this was

where do i start, beautiful location, unbelievably welcoming bar staff, breakfast staff, everyone that worked

communication between waiting staff and kitchen could have been better

on-site parking

room service took a long time

we used the gym and spa facilities which were spot on

hotel with really good spa facilities and lovely surroundings

2nd visit to this lovely place. super relaxing- great pool, rooms, restaurant and bar.

spa was excellent , luxurious cocktails were on point , bar man even offered to change some

friendly efficient staff, clean, comfy and great breakfast.

easy access to our room. free wifi. breakfast was excellent

very clean helpful staff good food and bar available

wifi was poor.

so would i be booking a family room for 1 adult and 3 kids anytime soon, no

very good breakfast & lovely riverside location.

nice breakfast

the breakfast was outstanding, will definitely be back for that sometime soon

wifi not very good.

meal and breakfast were superb

quite location close to the main rd out, felt clean & well maintained, friendly staff good wifi.

i didnt realise a family room would probably be near other family rooms so a little noisy with kids, but it was

no room service when we arrived, had to order food from just eat which obviously wasnt ideal with

my kids wants to go

the way it s designed and done the best of the best, my kids where very happy

breakfast was amazing ordered via room service and it came in good time, we had the vegan breakfast which was

everything. relaxing place. very clean. great rooms. loved the pool and spa.

we ordered room service to the room which came from the golf restaurant next door as the firepit restaurant is

there was a family of young kids jumping in the pool and running through the corridor, should only be a adult

beautiful and modern design. golf course restaurants onsite car parking amazing rooms

widescreen tv and very strong wifi which other hotels should supply as standard

clean room, comfy bed, lovely hot shower, great staff and breakfast was pretty good!

rum was lovely and clean breakfast was lovely the holy experience was nice

friendly staff.. clean room & comfortable beds.. excellent breakfast..

sofa beds for the kids were very poor, worst we have ever seen

privacy, authenticity, safety, free parking. good breakfast. interior design

wifi was unusable

pet friendly room perfect as it has a small garden of its own

ample parking

the welcome was fantastic, as was the evening meal and breakfast the next day.