parking was free but spaces were often difficult.

i also had access to my own sitting room - with a sea view and also a kitchen/breakfast area

lovely self-service breakfast and everything you need

we enjoyed the self service breakfast both in the evening and the morning

breakfast is simple, but everything you need to get your day started

ended up ordering room service

and newly refurbished apartment, ideally located to visit belfast and good local golf courses

was very hot in the hotel and the water from the taps was boiling,which may be dangerous for kids

staff , comfortable beds and nicely decorated with kitchen and living space- car park just right opposite the

first given was at the back of the property was small and you couldn't open the window as the kitchen fans were

you depend on wifi you will struggle, although locals had no problem in the bar area, we could not connect with

toiletries and wifi

friendly staff very helpful nice breakfast comfortable night sleep

the bar had lots of atmosphere and live music on the evening we stayed over, we enjoyed a lovely meal

there was no wifi and the room was dirty full dust toilet dirty

room was charming, the beds comfortable, the breakfast varied and delicious, and the whole property homey and

great location and friendly atmosphere and free parking on site safe place.

wifi was super fast, shower was excellent

the wifi password to connect to free wifi wasn't in the room for us to access the internet

good wifi

hosts, comfortable room, wifi was slow at times, breakfast was great

fi weak once away from breakfast area but maybe a rest from the dreaded facebook and email is a good thing

the breakfast was incredible with some of their own home grown

the breakfast was delicious

wifi was dodgy in our room.

- nice with smart tv in the bedroom but wifi signal is not good, so you can't really use netflix

loved the spa the treatments food an room staff was very friendly

room service not very friendly

kids activities available, and the party bag they each recievied, was a really nice touch which my

slippers and robes in the room would be a nice touch,for going between spa and room

tea/coffee facilities, bottled water, tv, wifi, iron and board, robes and slippers, toiletries all provided

meals both breakfast & evening menus faultless

the bacon at breakfast !!!

we got amazing room service for dinner and a lovely breakfast the next morning

was extra big and it was very peaceful the food in the bar was excellent and good value

wifi too slow for a 4 star hotel

it had a gym the showers were nice rooms all had ac (but windows did not open)

was expensive, food unavailable late evening in the lounge/restaurant, was only available as room service i

all good - maybe a little more room service choice would be nice.

couldn t get room service after certain hours, i m not sure if this was covid related or the hotel policy

gym was way too hot and no spray or tissue to clean equipment so was covered in sweat

very friendly staff, great with kids. everything was spotless, great food cant fault anything.

kitchen staff as above only served semi skimmed milk when i asked for full fat

bath seal was coming away, the view was the back of the kitchen and workmen could be heard drilling from 8 o

great, especially tony on reception who was very slick checking us in and also helped arrange a late check out

centrally located. friendly staff. great breakfast bar. it had everything.

wifi excellent and room was very

asked for late check out as i didn t get much sleep due to all the noise, this was declined due to late

breakfast was good value plenty of choice, fresh and tasty

friendly and attentive staff at reception, bar and restaurant

in bar & restaurant were great

stayed with my partner and two kids staff couldnt of been nicer

it would be nice if there were bathrobes. the room service was overly priced for what you got.

we were tired after a day out and they re directed our restaurant order to be delivered as room service which

nonexistent gym

room service was quick food was amazing. location was great.

facilitated early check in for us heading to a wedding

however, room was very slow, its a box room, bed and thats it, confy bed, good wifi

excellent location and room service options.

the wifi was really strong and all of our rooms had desks

we had not finished the room service champagne we ordered the previous night and the restaurant staff was happy

breakfast can be served also in room without extra charging but on check out they ask for the room service

each and every one of them went above and beyond from tina in the gym to the waiting staff i applaud you all

gym was well-equipped with variety of weight and fitness machines

everyone at reception, breakfast, house-keeping and room service provided friendly and professional service

rooms spotless with floor to ceiling windows. good wifi too which is free.

professional, we'll run hotel with a good restaurant and room service.

good location free parking and excellent wifi. nice food and good staff

going a bit lower, 3/ sandwiches and toasted sandwich could be served in the bar we had to order room service

the staff members went over and beyond to help me with my kids while i was having my meal

tv reception in my room, also heating very noisy and no kettle in the room, and wifi not very good either

stayed in a room with my 3 kids

wifi was sporadic and the room/bathroom were not very

very poor wifi television signal none existent

was no information pack given or in the room with things like the wifi password or things to do around belfast

2pm, unlike most hotels and check out at 2pm, unheard of unless you specifically ask or pay for a late check

to much of the city by walking or bus; very friendly & helpful staff; nice little restaurant & bar in lobby (&

really liked the decor - modern & quirky, with a good vibe in the bar / reception area

the gym, breakfast, and bar were great

enjoyed our stay here, staff were lovely, breakfast was tasty and the location and style really stand out

staff its really friendly, room service perfection, room is so cosy can't complain definitely im gonna be back

excellent breakfast

only dissatisfaction was we ordered pizza by room service it was 10 delivery (to carry it upstairs) and the

also from bar / restaurant and top floor

observatory bar is amazing (if a little over priced for drinks) with great views of the city and great

we were also able to go have early check in and bags stored which was a brilliant feature for us

modern comforts, tv, aircon, wifi, bathroom was clean. location was central.

central location, clean, comfortable bed, fast wifi

hotel with a great location right in the city centre, nice bed, clean room and bathroom and good wifi

the staff were super friendly and the wifi was amazing - worked

wifi was terrible

rooms ok for 2 adults and 2 kids

was 0 wifi in the first room we stayed in, but they had no problem moving us to a different one the

wifi was alright

e the pool and gym, they were a decent size and had very

lovely staff and given early check in on arrival.

great breakfast

friendly staff, 24 h pizza, nice bar and coffee area, lovely receptionist.

good value for money, location good, bed comfortable - air-con worked and wifi reliable.

reception, noisy hallways, strange and badly maintained bathroom, laundry in front of elevators not good

all while dragging two small kids around and baggage

one particular waiter in restaurant was so attentive and great with the kids extremely pleasant and helpful

the food was amazing. the room service was one of the best and the staff were very helpful

friendly staff, great location and amazing room service.

very disappointing that no compensation was offered other than a late check out

staff, room , food, location, bar in other words everything amazing !!!

lovely bar area to start or end your night in

welcome drink on arrival which we had in the bar area where there were board games and pool table

difficult to get on to wifi

kids loved the football table

the bar closed early

also as it was christmas i was told there was no room service for meals apart from breakfast, and as there was

we arrived early, hours before our scheduled check-in time

laundry was not done on the day when it should have been

how it was a walk away from everything for the kids, & a very close carpark

the room is small. we were a family of two adults and two kids and it was a tight squeeze

breakfast was

free car park and gym

sofa bed, large shower, safe, iron board, iron, hairdryer, tea coffee facilities, large tv free wifi

mattresses too soft no ev charger the rowdy visitors (male, young, drunk) too loud

didn't have any on site parking as advertised only street parking but there is plenty of free street parking

we didn't use the kitchen area or lounge area, but both seemed tidy enough

off street parking

room was clean, warm and comfortable. location was great. parking was easy.

there was a kitchen if you wanted to cook there although we didn’t use this facility

tv & wifi worked very well

the rooms was too small and is not suitable if you are travelling with kids.

clean and bar open 24 hours

maybe as its pet friendly there could be a specific floor that is for pets so regular guests stay on other

breakfast was amazing kids had a great time making toast lots of things to choose from and very fresh

location, breakfast, gym, check-in was superquick.

was very cosy and comfortable and they had lots of board games available if you have kids (or even if you don

allowed early check in free of charge

able to get an early check in on arrival

convinence ,friendly staff, thanks to the receptionist who give us an early check in

all staff fantastic from check in to bar staff

staff was very friendly. gym was very useful. room was clean if cold even though summer.

kids were well looked after & the breakfast was lovely

the kids vik wristbands are a great touch and kids get breakfast free which is also brilliant

very good and kids got free breakfast and family given adjoining rooms.

the breakfast was excellent with everything you could wish for

plus great bar + guinness

the wifi was unpredictable on the 5th floor. not awful, but cut out on occasion.

wifi connection is quite poor. breakfast is too expensive.

pizza in the restaurant was amazing, same breakfast!

the bar area was stunning

we were given early check in

was an issue with wifi in the room at the end of the hall so i had to swap my room with my teenagers so they

wifi definitely needs fixing or improvement

wifi in room 207 was very weak and unusable

was not informed that there was a shared kitchen that could have really been nice to know about

great facilities such as a good gym and great coffee machine for free

free use of the gym

nice lobby area with a pool table, cinema room and gym

location was good. bed was comfortable. wifi was ok

not only were we offered an early check in on arrival, but our room was also upgraded, a lovely surprise after

i would have rather had an english breakfast

unfortunately i didin stay for breakfast as i had an early start for work

the breakfast was awesome, fresh fruit and yogurt, with some cheeses, charcuterie, as well as a menu

small bar area was great to have a glass of wine /cocktail etc whilst planing what to do

excellent location and very good for family that have little kids.

breakfast was freshly cooked and dinner in the bar was lovely

great to stay in the apartments. good space and perfect for our 3 kids. all kids under 6

david in the bar is such an asset to the place and tony in the breakfast room so helpful and friendly

didn t overcharge for breakfast for the 3 kids

as an extra apology the reception staff gave us complimentary breakfast the next morning plus a late check out

pool and spa area were excellent too

staff were so excellent with the kids

they gave us free late check out

when i rang the reception and asked for a late check out as my children never got in the pool they were very

the service, the room, the cleanliness, the parking and the overall atmosphere was excellent

good location, the restaurant was busy and the bar too, very clean and great parking facilities

early check in was not an issue

bar staff were very, very slow and one of the mornings my breakfast/room service was ignored which was frustrating

parking and spacious room with good heating plus restaurant and bar on premises and breakfast

easy, close parking

evening meal in the bar was delicious and value for money

breakfast superb dinner fabulous, staff were just fantastic

was great, expect we were above the bar were there was live music which i didnt see on the website, but was told

parking is on street, but free, with some space immediately in front and plenty of other options