good parking, clean and tidy. polite and accommodating reception

facilities were shared kitchen, outdoor table (covered) with bbq and laundry on site with a little library while

facilities were shared kitchen, outdoor table (covered) with bbq and laundry on site with a little library while

location with secure parking and management was great making us feel welcome and great with helping us extend

parking right outside the room was great, felt very safe

full kitchen was a bonus too

the wifi did not work well

nice big clean room comfy bed free wifi and parking available

e breakfast, checkout time, wifi, etc

oh, i forgot free internet and a gym

room service delay with order from reception to kitchen. meal and delivery good.

i will definitely be trying the gym and courtyard next stay

the buffet breakfast is very ordinary, not much choice.

room with parking right outside the door

needed room service ( cleaning and rubbish taken out ) carpets very much need a steam clean

basics with kitchen

room service lacked

slightly dated no kitchen facilities.

the beds were very comfortable and the pool was warm and very relaxing.

no playground for the kids

nice room with comfortable bed and fast free internet wifi

neat spacious parking

a guest laundry with washer and dryer

informed staff and they were taking the dish to the kitchen, did not receive any follow up

airports shuttle was awesome! laundry room was clean!

convenient, has a good little gym, restaurant and room service as well

enjoyed the bar service - staff were

kids meals were outstanding, cooked from scratch and healthy

easy to enter and ample car parking

parking in front of your room

motel on the side of a main road, but location was good for where i needed to be, it was clean wifi was free,

perfect location for us, back from the road, good parking.

room service to clean my room and get fresh towels as i was a nightshift worker

wifi conneciton not working well, or at least not easy to connect

spa didn't work!

the kids appreciated the pool

spa bath was a short kids bath. limited value snacks.

and comfortable room, indoor, heated pool with spa and gym, lovely food and great airport shuttle

the most secure place for parking so just go out and by yourself a good old fashioned steering

easy to access the airport and long term parking

counter was kitchen hieght with a standard dining table chair, as such using a laptop on the conter seated down

to stay when you ve got an early flight, friendly staff, modern clean facilities, excellent wifi

use a gate at the top of stair case in the room to make it safer for little kids like we had

free wifi with good speeds

shuttle makes it super easy to get in or out of the airport

shuttle bus works very well. if you need to be close to the aiport, i would say best location

airport shuttle was great. friendly staff. clean room. single beds for the kids.

extremely helpful in booking long term parking, doing some laundry and booking shuttle to the airport

heaps of safe parking

wifi was

no crockery for kids' breakfast

why do i have to sign in with an email address in order to access the wifi

not much. internet didn't work.. free wifi but no internet on tv. couldn't watch you tube.

location, comfortable room, on site facility for bistro n bar right next to westfield staff helpful and

i got in late, front desk staff were so nice, asking kitchen to cook me something, even though they had just

had to get dressed and walk to reception to ask about wifi password as i wasn t told details at check in

above us, we had a lot of noise, not from the reception itself but it sounded like there was a kids room right

perfect location for access to the airport and off site airport parking

other tenants that live there, by the looks of things, noisy....kids yelling, doors banging

and helpful staff, kettle, bar fridge, iron and ironing board, and breakfast package provided, close to shops

room was tidy and spacious for a family with kids

ac too blowy over bed. wifi clumsy, difficult to access

loved how it s a little hidden gem that has a hotel, bistro, and bar all in one place

was staying in room 1 the shower was awesome and room service done an excellent job with towels and

easy access. secure parking. good location. clean and comfortable. friendly staff.

good location, easy walk to gyms and shops, easy access to laundry

wifi didn't work at all so all weekend had to use my phone data which will be a big bill

wasn t too noisy convenient pub downstairs car parking let me check in slightly early

very clean modern hotel, the rooms are upstairs, has a lift, rooms have all the comforts tv, bar fridge, big

the reception was very busy to serve the bar customers.

hassle free wifi and room service

place was well maintained and the room service lady was very helpful

we were able to check in late after our flight as the bar is open until late

also no ethernet only wifi, which only affects a small number of people but still

the kids were mesmorised by the trams

vibe docklands has everything you need & more, excellent pool, gym, spa, sauna, staff, location & restaurant

to the cleaning, could see dust and marks on the floor / chair - also wasn't able to order room service via qr

ordered room service for breakfast and it was delicious

no dishwasher or washing machine/drier but there was access to laundry facilities and we also had an iron and

down stairs and it s right across from the district which has so many things to do with kids and plenty of

excellent apartment, laundry, kitchen, walk in shower and separate bedroom.

service; location (tram stop a stone throw away, plenty of eateries, shops, woolies) facilities (gym, in room

loved that it had a balcony and kitchen and the bed was super comfy

the staff were amazing and always helpful when needed. the kids enjoyed the pool

but at least there was an egg station and hot breakfast options as well as pancakes for kids

the kids had the amazing time specially in the spa

they made our stay so great from the friendly check in staff to the bar to room service

from the front desk to the staff in the kitchen at the breakfast buffet

laundry is for small loads only and can only be done by management for $10 ,however, there is a

wifi no good

not enough kitchen cups ets had to ask for enough towels. not warm enough bedding.

lack of kitchen commodities. e.g. teatowel, dishwashing liquid, plates etc. also, no hand towel.

on-site parking was convenient and room had everything we needed, including microwave, toaster, fridge and

excellent well equipped small kitchen

ambience, hospitality, rooms, facilities, pool (beautiful and peaceful), food at the wine bar (10/10), nearby

kitchen machine is complete,washing machine is good as well

room service in terms of clean towels and a freshen up of the room

ud83dudc4c central location, and it had everything that i needed, including two televisions, a kitchen, a washer

i liked the free wifi

the shared kitchen has all the facilities to prepare your meals

laundry and kitchen access

laundry facility - old coin operated machines

also, i could cooked happily in the kitchen (there were cookware available)

really lived having a small kitchen and washer dryer in the room

staff were efficient and very friendly, room serviced each day and a lovely pool area as

foyer is immaculate and stunning the room was much bigger than expected with a seperate galley kitchen and my

the pool area and gardens were beautiful. room fab and bed really comfy.

great wifi connection for streaming gaming and working, which impressed me

to good shopping and dining facilities, nice restaurant, great staff, nice free movies, free wifi

the wifi in my room wasn t strong enough

was no kitchen working but guess it s hard to find people to fill these spots at the moment

not ideal that the pool and gym are not part of the hotel, you need to walk through an arcade to get to a shared

the pool in separate hotel

plenty of free coffee and rooms have a bar fridge although no microwave

inconvenient when travelling with kids staff weren t very friendly and no house keeping

coffee not great - bar area very small and only few seats

when i went there i was given room on 3rd level so had to go down again and again to warm up kids food and milk

the front gets you into the city in 15mins and it's a short 5-10min (depending on how slow the kids walk) to

body soap, small bar soap, shampoo, a hairdryer, an extra toilet roll, tissues, a tv, free wifi, a full-length

wifi did not work in my room for the entirety of the stay.

bed comfortable and room was clean. wifi was good. location is good.

wifi was a bit in and off

purpose built hotel, large clean rooms, breakfast credit voucher , walking distance to red skybus to tullamarine

there s no laundry in-house but there is a laundromat not far from the hotel

free wifi and nice pool and gym

wifi did not work well, which was quite annoying as i was travelling for work and needed good

while the breakfast lacks selection, we still enjoyed it

breakfast was definitely the added bonus, their buffet was amazing & my family really enjoyed it

breakfast was great and the room was very comfortable

lastly, i was really looking forward to the gym the hotel provided, however it did feel quite small and being

my husband had been in the bar prior to my arrival

breakfast buffet had gorgeous selection

door stopper just in front of toilet kids tripping over when using toilet

wait (the first lift that came had no space in t because a staff member was transporting a large laundry cart

the guest laundry facilities could do with modernisation. cash machines only

spacious room with fridge, microwave, crockery, kettle, toiletries, ironing, wifi, desk with 2 chairs

prompt room service & the lovely surprise in our room for our birthdays

the hotel look new with sauna, steam room, lap pool and fully equipped large gym area with a seperate yoga room

the ambience of the hotel, the rooms, the surrounding area, the beautiful pool and spa area

gym, pool and spa were clean and fantastic to use

i loved the pool facilities also and the ease of access as well as the opening hours

very poor service, we got one towel and reason was they didn t have the laundry

truly incredible views of melbourne from the 80th floor where you check in, relax in the lounge bar or have

the room service and mini bar prices are very expensive

the bar staff very slow at times

less equipped gym

the pool was great, the views were great and the room was very large and comfortable with a bath with a

rooms, awesome views, well equipped kitchen with big fridge/ freezer, comfy bed, great clean gym, pool, whirlpools

the kids enjoyed the swimming pool

the spa and pool are fantastic with views with it being on the 9th floor

the room was so spacious, you have your own living room, kitchen area and a huge bedroom, worth every penny

lovely pool, free trams right outside, rooms were modern, spacious and

pressed the button for room service and no one came.

loved the pool and the spa and the rooms, the bars was so nice to sit and enjoy a drink

loved the pool and the spa and the rooms, the bars was so nice to sit and enjoy a drink

decor, plants, view, shower that looks over the room and city view, large downstairs bar area.

loved our room and was very relaxing especially the pool spa area

my only complaint was the little options available for room service after 10pm

also if you have kids, you can cross the road and flagstaff gardens allow everyone to burn off excess energy

terrific views from a well equipped gym too

room, no vent in bathroom and bar fridge not turned on.

late night hot tub with city lights view was mindblowing and fully equipped gym was the

room design was clever with lovely touches like a black 50s style smeg bar fridge with complimentary beer &

reception, and the bar has limited hours if you need to speak with someone

bar fridge in our room wasn't very cold, which is not a big deal unless you're wanting to store

room was directly opposite the laundry and guest services, and noise was a major issue throughout the stay

info about wifi wasn t readily available

the pool was fantastic, the gym, great equipment, the rooms, so comfortable, the staff, absolutely wonderful,

great hotel with nice pool & free icecream for kids. good location too.

not a great selection service slow when requesting something out of the kitchen had to sit in bar area even

would love fries offered late for room service. only thing to comment which is tiny

the usual complimentary tea and coffee was great, fridge and safe if needed, mini bar if you wanted extra bits

the room was quiet, wifi available, room equipment as expected

no room service for food

friendly and helpful staff, great location, quiet room. parking nearby for $20/24hrs free wifi

the laundry facility requires maintenance.

free wifi and well priced with discount for cash payment

the amenities were well thought out in the bedroom, bathroom and kitchen

the gym needs dumbbells.

floor room was just awesome) i gave the high score mostly to these two things) ps: there s a gym, which i

really appreciate it having a full service room, with kitchenette, and washing machine

everything we needed in our room for a slightly longer stay including -fully equipped kitchen and laundry

minimal would be - lacking a sweet chocolate treat (& beer) item within the minibar & restaurant/ room service

my kids and i enjoyed our stay

breakfast was

room service was quick and buffet breakfast included was great

everthing great, breakfast amazing shower and wifi great. modern and clean

rooms are quiet and they provide wifi

breakfast was great and staff met the request for gluten free toast

as it s my night of luxury , peace and quiet before going home but this time it was noisy with kids running

i was also pleased to be able to have room service for dinner as i was travelling alone and

/ bar welcoming but didn t eat because of poor rating

wifi was slow. but everything else was good.

wifi worked well

the toilet seat was broken, the bath drain was full of hair (we booked the spa room, but weren't game enough

we were able to extend check out till 1100 with no extra charge laundry facilities with complimentary soap

dining area providing guests with a complimentary professional coffee machine, boutique teas, a bar fridge with

not good communication on how to achieve complimentary laundry wash so missed out

the kids had plenty of space to play and run around

as a hilton honors member made the most of the free wifi

new equipment in the gym and extremely clean and well presented

the buffet breakfast had a really good spread, with enough variety

the check-in, bar and breakfast on level 7 was convenient and beautiful, with gorgeous views

room service was really good value and quality

my stay was too short. i would have liked to use the pool and the gym :)

pet friendly hotel a short distance to the city

- needs a wind breaker, otherwise a waste of facility that could ve been thoroughly enjoyed by kids & adults

the apartment was spacious, with plenty of room for our family with young kids to relax and enjoy the evening

generously sized room for 2 adults and 3 kids

we had drinks in the bar which was very enjoyable

only had a room which was excellent we had a dining room kitchen which was quality it was perfect for our stay

the breakfast location was impossible without advice from chef who happened to be in the top kitchen

- walkable area from southern cross station. - laundry , 24 hours gym.

the free breakfast was awesome and the staff were amazing

the gym was small but it was empty when we went and it had everything necessary to have a nice quick

breakfast was good with coffee, the block out blinds in the room work good

gym was very minimum

a gym

they have newly furnished with a huge high-tech share kitchen, gym room

other than the gym and the rather uncomfortable fold out sofa bed it was perfect

good location and facilities like kitchen and gym

loved the gym being open 24/7 very modern and the communal kitchen was great

no room service. no cafe.

clean room with good room service every morning

is perfect, not much facilities, will be hard with small kids to stay as not much space

wifi signal was bit weak in my room (fourth floor), but this did not bother me a lot as i used to

room service was amazing, the bed was comfortable and the shower amenities were great.

nothing else to choose from and told kitchen was about to close

kitchen, only a room with kettle and fridge but didn't need one anyway

modern room and helpful staff- wifi should be free and foxtel was lacking in selection of channels, sky news in

we made use of the laundry facilities which were a little tricky to find at first but was so handy, it s app

was great, no issues, the bed was comfortable, and the bathroom and the kitchen and the loungeroom were clean,

loved that coffee, tea, milk and sugar were provided, loved the bed, loved the view and the fast wifi

lovely pool and spa again with a great view

with a amazing pool, gym, etc

window opened for fresh air even though air quality was poor (bushfires) :( the fully equipped kitchen was

great location, staff amazing. clean apartment and gym and pool also great.

on the last night we were woken on a couple of occasion due to the pipe under the kitchen sink banging

apartment, clean, light and bright with a kitchenette, living space, bedroom, bathroom and laundry

loved the kitchen and laundry facilities en-suite

swimming and gym facilities

the housekeeping was efficient and quickly solved the problem with the laundry

design and unique style, large hallways and grand staircase was a real novelty factor for the kids

grand hotel melbourne offers beautiful rooms and excellent service, but the gym was a letdown

amazing room for us and the 3 kids

having coffee pods available in the mini bar selection (for the nespresso coffee maker) was fabulous

i loved my large room with its kitchen, dining area and lovely bathroom

with comfortable bed nice large showers and kitchen facilities

the location, room size, free wifi,movie package

piles of dirty laundry just outside the corner of our hotel room 920

wifi is very sjetchy

the laundry.

we didn t use the gym or dine in the restaurant even though it looked great

the gym was also amazing, great facilities

the room service staff also did a great job quick and efficient

can't think of anything other than the wifi being unreliable.

great location lovely bar hotel smells divine

gym was fantastic, pool was lovely

pool was alway busy with kids.

also rooftop bbq facilities and having a fridge and kitchen and dishwasher made our stay a lot more confortable

night view from the roof top fabulous and kids loved pool

enjoyable and rooms were perfect for a family of 2 adults and 2 children and we loved the rooftop pool

great location lovely staff laundry available as well

wifi is a bit slow, unless you pay extra

reception service and room service, friendly and helpful staff

tv had access to basic foxtel channels and wifi was free

coin laundry was convenient

the breakfast was delicious and the staff were very polite and friendly

breakfast was very good. location was good.

the breakfast was delicious and reasonably priced

breakfast was incredible - our booking came with the continental and hot food package

good continental breakfast

(laundry, fridge, bed, closet, bathroom, towels) but don't expect them to have all the amenities in

but exceptional times as i would normally eat out - in which case small kitchens wouldn t

the kitchen was well equipped, the bathroom was clean and the staff were lovely.

kitchen was very well stocked with 4 of each including wine glasses, lots of sharp knives and a

the wifi wasn't strong but useable

a drink at the bar a must

for money, staff were very friendly and helpful, hotel was clean, free breakfast was a bonus, room service was

wifi was a little slow, but at least it existed

no free wifi available

so close to everything. perfect place amazing breakfast. we love it here with the kids.

i was impressed to see a gym

helpful friendly reception laundry facilities downstairs $5 wash and $5 dry over all

shower had great pressure and wifi worked well

a number of halal restaurants and if you are on tight budget, you can cook your own at the hotel kitchen, with

gym just what is needed for a quick

the gym facility was great and the restaurant was

the breakfast was the only thing that didn t meet the standard

not connect laptop to wifi

the mini bar and free tea and coffee offerings weren't great

we had a great stay here. comfortable and in a good location. room service was good too.

i also liked that you get a 10aud-voucher for the restaurant if you don't require room service

ate from kids menu instead which didn t taste that good

free wifi with built in chrome cast for streaming etc is very useful

rooms are comfortable and ideal for kids

free wifi

great staff and location. comfortable room with everything you need. room service was epic!

comfortable bed, crisp linen n a soft n a firm pillow, helpful, polite n smiling staff, dinner room service from

the adjoining rooms were great with kids.

pool was crowded with lots of unmanaged kids, needed to order from a qr code for mini bar items, at 2am we just

very famiky friendly with small kids

we took advantage of room service and rented a movie and had a picnic in the super comfy bed

t say there was much to be unhappy about but i would say the mini bar wasn t very cold and when we bought

gym was too small, with very limited weights stations

one of the highlights of my stay was the in-house bar which offered a wide variety of great cocktails

tried the bar one night and wish we had of been able to go again as it was a great vibe and staff again were

spacious apartment with kitchen facilities, tv, wifi, air con/heating and separate bedroom

great room for myself and two kids

the kitchen has all the essential cutlery

note: we did not get a chance to try out the facilities (gym and laundry) on our trip

wifi password provided was incorrect

location. able to have 4 single beds. swimming pool & gym

clean bedroom, beathroom, kitchen and spacious lounge room with all necessary facilities

would recommend for travellers with kids

the apartment and pool

i asked for additional laundry powder which were given at instant

i couldn t get the wifi to work

didn't like the extra $5 charge on top of your meal for room service

we were upgraded to a room with a mini kitchen which came in handy as we had left overs from our meals

i believe they have a laundrette somewhere as they had supplied 2 packets of laundry detergent

laundry self service was not bad as well

bar staff amazing

luckily my kids slept through it but it kept me up

my kids enjoyed their stay as there is youtube in the tele

room service needs improvement

no on-site breakfast or room service breakfast which would have been good

the breakfast, the art, the mini bar selection

gym and pool facilities were also

the pool area doesn t have enough lounges, a lot of people wanting lounges not seated tables

kids room service menu was limited

kids room service menu was limited

loved the big communal area with games and free parking

this was the answer she loved it so much fun and the way you access teh airstreams the parking and all round

the free minibar was a nice touch and the wifi was excellent

loved the setting, the free parking, all the amenities and the adventure of figuring out the doors

we are adults and the only entertainment available is an ipad

the bathroom was spacious and our bed was incredibly comfortable and the room service meals exquisite

great second time we stayed amazing breakfast and all the pool and gym are perfect great

we loved the gym & pool

great location great pool and gym facilities

longer put the towels in the bathrooms for the guest , that you must come out and take it from a laundry trolley

guest laundry

great park for exercise and kids playground only a block away

spa and pool and service

shampoo and soaps were horrible and no body wash only bar soap which wasn t nice at all

no room service menu or motel folder with facilites outlined

wonderful staff, beautiful lounge area downstairs, fast wifi, great shower

the room was great, the wifi super operational and i enjoyed the good coffee downstairs

i love that it's pet-friendly as well

great facilities (24h gym and guest laundry) and lovely staff

gym was well equipped and front of house staff were lovely

good location, clean, comfortable beds, good wifi and friendly staff.

paid wifi

room service was a little incomplete or rushed at times as some random items were left behind or

couldn t use the laundry room as covid regulations

was able to use gym to shower after check out (and before getting on long haul flight)

dinner at the restaurant downstairs was amazing, and the bar staff exceptional

also took over 1 hour to get room service

would ve been nice to use the pool, but understand it needed maintenance.

pool was a little cold

the gym, sauna, steam room and pool are amazing

l only received $140 of bond instead of $200 when no mini bar or costs incurred

i was ill during my stay, the staff member who delivered our room service breakfast on wednesday morning noticed

the room service for breakfast was great

the pool is spectacular and one of the highlights for the kids

pool and gym facilities were excellent

pool and gym facilities were fantastic

heated pool perfect for relaxing between events

location, great service, wonderful bar and comfortable bed

amazing views, great roof top bar, excellent location, great pool

gym is a small room with a couple of cardio machines. the only sub-par aspect to the hotel.

everything! great location right in the centre of town. friendly, helpful staff. good breakfast.

breakfast was amazing. excellent location

staff was amazing. so helpful. breakfast on level was amazing and great value

convenience of food bar and great staff

only one small guest laundry

no wifi

the wifi connection

no room service

it was beautiful, the rooms were modern and the view was superb, the gym and workout room was clean and functional

location, rooms, room service was really nice and reasonably priced.

did not eat breakfast at the hotel

premise smells fresh; clean and comfy room, bed, pillows; fresh clean linens; daily housekeeping; laundry room

for money, comfy bed, clean room, ideal central location, staff very friendly, didn t have breakfast but it

the breakfast was good (coffee, juice, toasts, pancakes, fruits, cereals

this were minor as the free wifi ment i just watched youtube instead of

like the cocoon bar meals, the room, the location, th kids love the pool and the staff are beautiful

the kids loved the pool and went 3 times a day

rooftop bar was perfect

no gym

the mini bar was lovely and the tea making facilities were perfect

a coffee machine would have been nice to have, however room service was easy.

under the bar fridge cabinet stays on all night which makes the room too bright for a comfortable sleep

great coffee in the mornings from the bar and room was a good

gym was fab (and avail 24 hours) room was perfect and location

late afternoon, so nowhere to sit quietly while waiting for room or cleaning as the foyer and bar area is also

the hotel s period features are beautiful and the ms ava bar is a convenient and comfortable place to relax

from the staff to the room we had a view of southbank which he was perfect for xmas eve breakfast plenty of

buffet breakfast

wifi charging

is a little on the expensive side without any cheaper alternatives for room service so i don't eat there (i'm

there was no cafe/breakfast zone, not sure if they had a working kitchen

new and they haven't as yet got a restaurant or room service - this is fairly minor given its location

wait for the kitchen downstairs to be opened for breakfasts

gym is nice and modern and has what you need

the gym, the bed and the room in general

everyone is so friendly and professional. the food is exceptional at the bar and breakfast

laundry line broken, carpet was ripped

close to everything, great view from the room, very clean and room service was quick!

loved the complimentary super dippers for kids on such a hot day too

tissues in the room, small gym/pool, gym wasn't 24 hours

hotel has its own bar and restaurant for breakfast

the hotel has a very interesting system in which you get a free drink at the bar for every day you decide not

toasties and coffee for breakfast in the foyer

really enjoyed our short stay , the room was sparky clean , comfy and quiet , wifi worked perfect and the staff

- very fast wifi - great sound proofing all in all, highly recommended