staff were fantastically friendly and helpful, organising early check in and taxis

unable to hear any noise from downstairs despite bar area being busy

one of the bar staff was a little abrupt at the end of the evening but the whine stay was lovely

was pleased to find internal door access to bedrooms from bar to hotel so saved wearing a coat

lovely historic establishment. bar staff were lovely and the estrella was amazing .

we requested an early check in and had an email to confirm but when we arrived it was not on the booking

early check in and late checkout, the room and the food

were great, they facilitated an early check in so that i could do a work presentation

lovely location. great stay & staff were very attentive. food & room service were first class

on reaching my room i found that the only room service available was cold i

messaged to arrange early check in and had a quick response and they allowed us to check in before the wedding we were

arrived just after my notified check in time and asked at the bar about checking in as there was no obvious 'reception' desk

50, we thought we would get last orders but the bar was closed

the restoration on the old stables is lovely, the bar room is cozy and welcoming a the staff were attentive and helpful

hospitality was excellent, the food was above expectation, and a warm welcome in the bar with open fire and an open fire with breakfast , exceptional value for

accommodated early check in & use of other room to change in as had wedding to attend

early check in , nice room and lovely breakfast

wifi could be better but i think that s because of the remote

lovely giant old country hotel with big garden and huge car parking area

had to call the reception to find out details such as what s the wifi code and what time is breakfast - none of this was explained until you asked

friendly welcome when arrived the lad on reception was brilliant, accommodated to my needs of early check in via email with no problem

dan the manager. the bar , the room layout and nice and warm.

friendly reception and relaxed in the bar one evening, but can be closed mid-week

also we loved the bar atmosphere and the

no bar open. no food. hardly any staff around

staff were welcoming and early check in late check out.

the staff, early check in on a busy weekend was a massive bonus!

accommodated our early check in request and was friendly and efficient

the breakfast was excellent

the pool and spa was brilliant very clean and therapeutic

i really appreciated the staff getting us an early check in and being so friendly

were very accommodating when we needed an early check in for a wedding

the breakfast was outstanding and the location is beautiful with other cute little shops, bars and

breakfast served quickly and very yummy

great room and bar so central

they accommodated an early check in and late check out, plus provided access to the property because they knew we

the bar and restaurant was also high standard, nice decor and amazing food - can't fault it

there are warm fires downstairs they serve a lovely sunday roast there is a full bar and breakfast is included which was delicious

service, great atmosphere in the bar and comfortable accommodation matched by the food which was great

spotless staff couldn't do enuff soon as entered building food was excellent staff service behind bar friendly even met the chef too question him about the dishes

dog friendly too, early check in not a

breakfast was great

great location for business or pleasure... fantastic tasty breakfast.

my dog was allowed to accompany me to breakfast which again was a lovely touch

great breakfast

pleasant and helpful staff - they kindly accommodated a slightly early check in the hotel grounds are pretty and well

country setting , easy parking

downstairs nice lounge, comfy sofas, fully equipped kitchen with dining table & downstairs toilet

is dark, our room was dark, food was ok but not great, room service for some water we phoned down for never appeared at all, breakfast delivery came with

and was great room service 10/10 through & through

this year we asked for early check in and we were able to check in even earlier as the lady on reception switched rooms

price and early check in and it accommodates pets

the sofa bed has 2 mattresses on top of each other, so it was too soft for 2 kids to sleep on it

kids had space

crying and banging from a neighbor room, which i didn't need before a full day ahead with my kids

we requested an early check in and were warned it may not be possible but they would try their hardest to make it a

booked it the night before we stayed and we arrived early due to poor weather and was going to stay in the bar area until check in time however our

used common sense in order to assist with early check in

we required an early check in and they were very accommodating to this

were very friendly and accommodating, chatting over the app whilst on the way to facilitate an early check in

lovely property. friendly staff and very accommodating as we needed an early check in

had to inform them i had paid for early check

paid for early check in and it was quiet when i arrived,

breakfast, dinner and the bar area were luxurious and well maintained

hotel grounds are very well kept(nice big grass area to play for kids) rooms were a good size

asked for an early check in due to going to a wedding and it proved no bother

i'd asked for early check in, phoned when i arrived for the code to the keysafe

welcome and early check in was fab room was immaculate bed really comfy and the an amazing breakfast

were amazing, facilitated early check in, and later departure

great communication for early check in also gave telephone number for taxi for transport to and from event

early and asked for early check in due to work commitments and they were very accommodating and

the early check in is a pain at the moment and early checkout (7am) is non existent

great staff, happy to accommodate an early check in. good value for money.

on departure i asked the young man at the bar if i should place the room key into the check out box

the room was nicely decorated, spacious and comfortable. quiet on a night and late check out.

early check in was available at no extra charge rooms were clean and

lovely cooked breakfast

fine for one night just to sleep, good price and free wifi was handy with the

rong) wifi and easy parking

the excellent cooked breakfast and the helpfulness of the reception staff

friendly staff who were happy to assist with early check in when we arrived early

due to lack of staff, there wasn't enough staff on to cope with volume of customers which led to bar area being left full of dirty glasses for many hours and empty plates with food on left for the

the room was clean ,bed clean & comfy.the bar food was excellent ❤️

large car park for our campervan

checking in and despite ringing the reception bell twice i had to go and find someone behind the bar to go find someone to check me

property really exceeded all our expectations, from a hassle-free early check in and check-out, to a very high standard of service normally reserved for 5 star

even had a complimentary early check in

stayed for 1 night but got an early check in worth it for the pool and facilities me and my partner had a lovely definitely gping

convenient location good sized room option of early check in was very helpful

paid for early check in and room wasn't ready no.pin number for sky club room

early check in was a real bonus and meant our day in chester was a full one

breakfast very nice

the bar was closed, we weren't informed which was a shame otherwise couldn't fault anything

night manager very accommodating offered to keep the bar open a bit longer

the breakfast was lovely as well as the staff who served it

early check in was a real bonus and close proximity to the city was great

staff offered early check in as room was ready

breakfast was amazing and cooked to order

location was fantastic, staff was pleasant and breakfast was great.

to find free parking within walking distance from city centre very clean good bar with friendly staff excellent

the check in was fantastic, offered early check in and late check out

appreciated the early check in as we had a wedding

rooms that face the car park and over the gym can be susceptible to noise: gym classes commencing at 6

only issue was that from 6am there was loud music from the gym next door which is part of the same building, which woke up both me and my partner

great atmosphere and great amenities for kids

early check in as room was ready. central location, ten minutes from station. intersting decor.

central in chester,v clean and great bar downstairs

are amazing and very colourful ud83dude00 the bar was great especially with emma serving very bubbly and what a personality ud83dudc4c made very

highly recommend anyone that stays also visits the bar where you will receive a warm welcome, reasonably priced drinks and events on occasion

welcoming, rooms spotless, bar staff were amazing and the atmosphere in the pub was

the upgraded room and early check in for our anniversary was greatly appreciated

my friend the welcome was lovely, room not available for early check in

early check in was not communicated and on two separate occasions my wife was walked in on by the

spa sorted me a last minute booking too

especially loved the room service breakfast

3 rooms as was family wedddin near by all rooms ready for early check in excellent

early check in, central location, rooms clean and comfortable, great choice at breakfast.

no parking or discount at multi storey and small gym

room service was not good at all

hotel friendly polite helpful staff great room nice bar area to chill we ll be back

car park, very friendly, managed to get a early check in

wifi was a little slow

i ordered room service for my evening meal and although very tasty, the portions were extremely small for the

location with private parking

breakfast is wholesome ,with a choice of hot and cold options

great location early check in great pub lovely big breakfast friendly staff great shower

totally recommend the three adults luxury en-suite rooms

warm welcome and a nice, unexpected early check in, room was clean and welcoming, decorated in a faux early 20th century style, part

good sized room interesting & individual room decorations big breakfast

landlord/lady and bar staff, martin delivered super dupa breakfasts, steak and pizza nights ud83dudc4fud83cudffb pub

breakfast was very tasty

the breakfast was exceptional fresh and very tasty

staff were friendly and helpful had early check in which was a bonus

very central in chester. the bar has a great band on a saturday night.

bar service was first class all through our stay and great prices too

i asked if there was a laundry nearby where we could wash our dirty laundry

we loved the room and the bar the food is awesome and we highly recommend anyone to stay with them

staff and we were allowed an early check in

the bar area was nicely decorated for the occasion and the popular guided ghost tours depart from just

the free hot drinks in the bar at any time was a very welcome and unusually generous feature for the hotel quests

the staff were friendly the hotel and bar very clean and the service excellent

furnishings complimentary tea and coffee at the bar throughout our stay friendly staff lovely hearty breakfast pleasant

i requested an early check in due to organising a surprise party and this was arranged

as we had requested an early check in, then to be told our room wasn t ready

very good stay, early check in provided without any problem

wifi in morning was a bit slow but otherwise all good

wifi connection cutting out.