staff were fantastically friendly and helpful, organising early check in and taxis

unable to hear any noise from downstairs despite bar area being busy

one of the bar staff was a little abrupt at the end of the evening but the whine stay was lovely

was pleased to find internal door access to bedrooms from bar to hotel so saved wearing a coat

lovely historic establishment. bar staff were lovely and the estrella was amazing .

messaged to arrange early check in and had a quick response and they allowed us to check in before the wedding we were

the restoration on the old stables is lovely, the bar room is cozy and welcoming a the staff were attentive and helpful

it was all clean tidy nice food lovely fire in the bar staff very friendly

price of drinks in the bar especialy the whisky @ £4 a shot.

bar lively, staff lovely have booked to stay

accommodated early check in & use of other room to change in as had wedding to attend

early check in , nice room and lovely breakfast

great

the room was lovely, there was a free buffet on the friday night and breakfast was excellent

needs refurbishment and replacement wifi as this was very poor

friendly welcome when arrived the lad on reception was brilliant, accommodated to my needs of early check in via email with no problem

was no breakfast available on the first day, and the bar and public rooms were not open

also we loved the bar atmosphere and the

ryan even opened the bar on request as there is a snug area with a nice fire, it was lovely to have a drink by the fire

dan the manager. the bar , the room layout and nice and warm.

we requested an early check in and had an email to confirm but when we arrived it was not on the booking

early check in and late checkout, the room and the food

were great, they facilitated an early check in so that i could do a work presentation

the wifi was poor

lovely location. great stay & staff were very attentive. food & room service were first class

i really appreciated the staff getting us an early check in and being so friendly

were very accommodating when we needed an early check in for a wedding

the restaurant and bar area looked lovely for christmas

breakfast served quickly and very yummy

only that the bar stopped serving drinks at 10 o clock

the staff, early check in on a busy weekend was a massive bonus!

accommodated our early check in request and was friendly and efficient

staff were welcoming and early check in late check out.

hotel was clean rooms were spacious the swimming pool was nice and warm and the bar was reasonably

breakfast was lovely

this year we asked for early check in and we were able to check in even earlier as the lady on reception switched rooms

price and early check in and it accommodates pets

the sofa bed has 2 mattresses on top of each other, so it was too soft for 2 kids to sleep on it

pull out bed terrible, even for kids...springy and too thin

the room was fine and overall good value for money - ev charge points just outside the motel

pleasant and helpful staff - they kindly accommodated a slightly early check in the hotel grounds are pretty and well

no streaming, no free wifi - tvs are older smart tvs but not internet connected

had to call reception, then go and ask directly to the kitchen

lovely hotel with big rooms and bathrooms. nice bar area with good food and also a restaurant

were so helpful, sorry didn't get their names but in particular the receptionist, the bar man the waitress at dinner & waitress at breakfast, nothing was too much trouble

asked for an early check in due to going to a wedding and it proved no bother

welcome and early check in was fab room was immaculate bed really comfy and the an amazing breakfast

were amazing, facilitated early check in, and later departure

great communication for early check in also gave telephone number for taxi for transport to and from event

i'd asked for early check in, phoned when i arrived for the code to the keysafe

they accommodated an early check in and late check out, plus provided access to the property because they knew we

bar - excellent food - very good but would welcome more vegetarian options

service, great atmosphere in the bar and comfortable accommodation matched by the food which was great

spotless staff couldn't do enuff soon as entered building food was excellent staff service behind bar friendly even met the chef too question him about the dishes

rooms great; kids ate there before the evening reception and all 3 very happy; breakfast outstanding and served

convenient location good sized room option of early check in was very helpful

even had a complimentary early check in

property really exceeded all our expectations, from a hassle-free early check in and check-out, to a very high standard of service normally reserved for 5 star

stayed for 1 night but got an early check in worth it for the pool and facilities me and my partner had a lovely definitely gping

paid for early check in and room wasn't ready no.pin number for sky club room

early check in was available at no extra charge rooms were clean and

lovely cooked breakfast

pleasant staff who work behind the bar and also for breakfast

staff from reception experience to cleaners to bar staff

hotel friendly for pets and wifi for free

early check in

rain on sky light was noisy and felt £25 for early check in (3 hours) was a little steep

due to us travelling from a distance they also allowed us the opportunity for an early check in, which was more than a lot of properties and companies have offered us previously

were very accommodating when we needed an early check in to get ready for a wedding

we requested an early check in which they did for us

they replied to my messages quickly and even accommodated us with an early check in

booked it the night before we stayed and we arrived early due to poor weather and was going to stay in the bar area until check in time however our

used common sense in order to assist with early check in

we requested an early check in and were warned it may not be possible but they would try their hardest to make it a

were very friendly and accommodating, chatting over the app whilst on the way to facilitate an early check in

lovely property. friendly staff and very accommodating as we needed an early check in

had to inform them i had paid for early check

paid for early check in and it was quiet when i arrived,

excellent service, spa and massage , food and room - faultless

i had a bar snack in the evening and a good pint of guiness

arranged an early check in so we could use the pool etc

was perfect, we requested for early check in as we had our 4 year old child and they were able to accommodate

were super helpful with an early check in after our long haul flight and the airport transfers for our flight the next day

clean, room was big and beds comfortable. kids could have a swim in pool which was a nice extra.

the room service was brilliant too and they always endeavoured to meet your needs

early check in accommodated, pastries in the reception for early starters.

the staff was really pleasant and helpful allowing us an early check in

booked this hotel due to flight cancelled, the reception try to let us early check in

he was really helpful when the system was not allowing early check in due to unexpected weather the night before

i had emailed the hotel about an early check in but wasn’t that hopeful

the early check in is a pain at the moment and early checkout (7am) is non existent

early and asked for early check in due to work commitments and they were very accommodating and

great staff, happy to accommodate an early check in. good value for money.

rooms, canalside location, old fashioned cosy bar with log fires, fantastic food and

we ate from the vegan bar menu and the food was exceptional

lady who checked us in was really helpful and friendly, got us early check in and was happy to sort our

we travelled from australia and helped us settle in so much with early check in, the area, anything we needed, she was there

we had requested 1 room be ready for an early check in as we were attending a funeral, they had all 3 rooms ready, which was really good

problem in bar friday night.. sorted out by night manager .very quickly.. thankyou.n

was not 24 hour room service they wouldn t serve us in the bar because we hadn t reserved a table

dog friendly too, early check in not a

breakfast was great

comfy and clean breakfast was great too

the breakfast was good, comfy clean room, quiet too

the full english breakfast was excellent

easy if location. very comfy bed. great early check in. helpful and professional staff

early check in was great very helpful at reception

buffet breakfast,comfort of rooms. also early check in service after very long flight.

rooms available for early check in

the option of an earlier early check in would have been helpful

of flexibility on early check in

right next to terminal for easy twilight bag drop and early check in.

beds, great air conditioning good communication about early check in and helpful

they do allow you to drop bags off and you can early check in for a fee

early check in and late check out available for a reasonable amount

good breakfast .nice staff and early check in

were very attentive and lovely , advised us to sign up for their website so we could have an early check in as they saw we were exhausted after being on a long flight

new hotel with on site restaurant, easy walk with 3 kids to terminal for early check

friendly staff at check in, early check in at 9am when arrived on flight

05pm, but were charged for the early arrival

we could park up for a week and be on the spot for a very early check in and flight.

early check in was not available but understandable all the same as they were fully booked the

we paid an extra 10 for early check in well worth it the breakfast wash lush thank you

we arrived at 11:00am and they managed to do a super early check in

convenient for airport good restaurant great shuttle to terminal early check in

an early flight so arrived hotel at around 10am but surprisingly the lady at the reception allowed us

she helped me sign up to the igh card and get an early check

super convenient for getting to the airport for an early check in

fact that i was quoted 50 to have an early check in to a room that was already available, nobody was making any extra effort on my

staff was very helpful, accommodated our early check in request which included club access and breakfast

friendly staff who were happy to assist with early check in when we arrived early

nice to have the bar so close to the room made it easy to nip out and grab a drink when relaxing in the room

the breakfast was served in the bar and was made to order and very good

the room was clean ,bed clean & comfy.the bar food was excellent ❤️

checking in and despite ringing the reception bell twice i had to go and find someone behind the bar to go find someone to check me

early check in was a real bonus and meant our day in chester was a full one

the staff were really helpful and friendly. breakfast was good. free parking

breakfast very nice

the breakfast was lovely as well as the staff who served it

everything, only downside was the bar was been refurbished and not available, enough place's to get a beer from close by

staff offered early check in as room was ready

early check in was a real bonus and close proximity to the city was great

close proximity to the town (10min walk) the bar in the bawn lodge is a great place to eat and

room was lovely bed comfortable no noise and breakfast very good

nice breakfast

the check in was fantastic, offered early check in and late check out

appreciated the early check in as we had a wedding

the board games, books, pool table, football table, cuddly teddy bears and games (even guitars for my husband to have a jam

staff, loved the style of the hotel, lots of great work stations all over the hotel and its dog/pet friendly

i did hear the gym music in the morning, but it wasn’t horrifically loud considering i was directly on top of