were amazing, we needed an early check in at last minute and it was no problem

the long wait for breakfast. our first day we waited one hour. the 2nd day it was 30 mins

the bar staff are so attentive, food was amazing - the whole stay was just perfect

delicious only downfall it took ages and we wasnt aware we needed to book table so we were put in bar which was quite rowdy and packed while we were eating , the breakfast was lovely and

the restaurant and bar area looked really lovely

she made a special effort for us to have an early check in

were given the wrong room key and had to go and fetch our key from the nearby bar / restaurant

breakfast, bar and restaurant 152 steps away.on separate site.

probably just the parking, bit of a squeeze when busy, carpark small.

parking is slightly tricky if fully booked, i got parked but i think it only holds about 8 cars.

arrived early and we’re made very welcome and as our rooms were ready we were given an early check in - a

sorted an early check in and even lent us a brolly

told the bar closed at 11 but got back at 10

lovely little pub the bar staff were friendly and lovely

bar warm and friendly, drinks very reasonable prices

were helpful and allowed us early check in

it was well maintained, clean and modern , a bar down stairs that served amazing food

duty manager and a young lady behind the bar were 10/10

just my own preference but the decor in the bar was very dark.

was perfect the room was clean the bed was comfy having a bar downstairs was great and the staff were brilliant we were well looked after

parking. nice room. wifi and early check in.

the wifi worked well, the bathroom clean, with a large shower bath and we had the use of a communal

the room was warm and comfortable and you have a kitchen and lounge to sit in too

friendly helpful owner. really comfortable room. parking on site. i liked having a kitchenette.

situated in a quiet area with plenty of free parking space

early check in early check out

early check in , happy staff & excellent hotel to support the rnli

lovely staff,very helpful with early check in

room, very friendly staff and a wonderful breakfast

requested a late check out which the hotel was able to accommodate until 12pm

nice large room, friendly staff, allowed early check in.

a lovely bar and restaurant area

10.30 last orders in bar tue eve.

nicely designed hotel with comfortable rooms and a well thought out bar and restaurant

only thing to mention was the step at end of the bar is not well marked

were very friendly and helped us with our requests for dietary restrictions and early check in

great atmosphere in the bar in the evening

the bar is very friendly, and the food was excellent, even if the portions were a little on the large

there was a congenial atmosphere in the bar area, and i could see it was happily attended by regulars

tasty bar food and cooked breakfast. very friendly and helpful bar staff. comfortable bed.

we asked for an early check in, they were very accommodating and made arrangements for us to arrive several hours

comfortable and clean accommodation with a shower and bar fridge, as well as coffee and tea making facilities in the room and wifi

was comfortable and everything worked (well, actually the first fan didn't but the lady in the bar found me another without fuss)

the tv in the room appeared not set up and no internet. internet in the bar tried to charge

was a monday night and the bar was quite busy early in the evening

great location for access to sandbanks iron provided in room and ironing board and allowed an early check

excellent location, breakfast and staff.

hotel was absolutely amazing, we loved our location, our room was gorgeous with access to patio, breakfast was wonderful

breakfast was superb and the location amazing.

very clean and freindly staff and good breakfast

asked for an early check in as we had travelled far for my daughter s graduation and we wanted to freshen up

ich as it happens we didn't use this time) and the presence of ev chargers is enlightened

the wifi is not available throughout

the room was ready when we arrived but for the rest of the stay we had no room service due to covid

the wifi signal is very intermittent and rarely works

we had an early check in which was much appreciated

loved everything about the hotel, breakfast, evening meal was delicious, beautiful room, and a very comfortable bed

amazing interior and great breakfast

very helpful and friendly staff ud83dude0a bar and room were excellent

positive, just we bit slow on breakfast service but ain’t we all :) i will defo visit again

early check in

not working properly shower door didn’t close wires hanging from the tv & hairdryer on to kids bed very dangerous bottom protection sheet to base of bed

carpet so when walking through your be not knowingly walking onto the the spikes both myself and kids had hurt our feet resorted to putting a towel on the floor complained next morning but it got

the shower was dirty and door hard to open, kids could quite easily get burned in there

fire escape door wedged open all night and led straight on to car park and a load of kids come in the middle of the night

they kindly gave me early check in and later check out as they were able to do so

we really appreciated the early check in

the big spa bath, the decorations in the bedroom and the paintings.

just it was so extremely hot so wouldn’t recommend saying in summer especially if you have kids

very nice room with lovely spa bath. good location.

lady on reception very pleasant and as we arrived very early she gave us early check in

parking and allowing early check in

very clean, good location, hotelier extremely helpful even offered early check in

the decor and lay out bed room adequately furnished loved the oldie look and en-suite bathroom breakfast room had a lovely functional lay out everywhere was lovely and clean

the breakfast was exceptional with lots of choice & the bar area was really nice & gave the opportunity to relax without having to look elsewhere for a

excellent location, friendly staff, great bar area and the room was very cosy

very helpful even recommend places to go even got an early check in

the hotel had a quite policy at night and the bar closed at 10 at the weekend so resident's who wanted a quite night could

free wi-fi, reasonable bar

and the fact that was a bogof offer on the bar made it for me, 2 pints of guiness for £3 is

beds great service very helpful staff tasty breakfast have big garden lots activities for the kids

very friendly hosts, early check in,superb location

friendly hotel owner, allowed us early check in, room was tidy, location is central close to town centre, cinema lots of restos and

owner couldn’t be more helpful and ev charging too

isn't far from the sea front, the owner is very friendly and helpful and as a bonus has an ev charger

early check in, helpful staff, value for money.

did not take cards in the bar after midnight - only cash

the facilities especially the bar area and the dining room

particularly liked the front entrance, bar and lounge one side and another lounge area on the other

the bar menu for lunch was nice

cheap, with early check in.

staff friendly. parking provided. early check in provided.

the entertainment was good and bar prices very reasonable

the prices at the hotel bar were very reasonable

we were in a family room which must have been directly above the bar which had music on very loud till half 11 on a tuesday night, so not ideal for kids getting to

enjoyed the facilities of the hotel and sadly missed out on the bar and coffee shop but would like to return to do them

location early check in was possible after a long drive from norfolk - which was great !

worst thing was our lovely 'romantic' meal in restaurant was not at all as kids disco music

the gym is ok but could do with a makeover, and more equipment.

the spa was a real let down no sauna or steam room open just a cold pool with nothing else.

wifi was a bit erratic and only worked on my tablet in the toilet, which was a bit

the welcome and the bonus of an early check in by the owner made you feel welcome

they allowed a very early check in which was really good of them

breakfast was really good great choice of cereal, full english, crepes and good menu for kids too

location and warm breakfast for adults and kids.

as we travelled a distance to the area i had requested late check out as we had a night event to go to

it was big, staff was amazing, they let me do an early check in. it was comfortable.

it has parking but is limited

the bar downstairs served food from 8 am till 9 pm which was very convenient after late arrive back to

the atmosphere in the bar area at night was brill as well

close to the beach , nice golden sandy beach for walk and kids playing.

early check in

room requested and ready for early check in.

delivered to our room and could use all the facilities, including the outside pool and the gym

really needs an indoor pool

i feel worth mentioning we went to order food from the main desk for the room so we could see the kids options which weren’t available on the menu available in the room

gym and pools were great

good sized room with an early check in

dog friendly allowed early check in easy parking

early check in won t kill the business

a bit out dated was very big and the attention to detail from housekeeping was amazing ,the pool and sauna and tucuzee were absolutely fantastic and location is perfect, i would highly

wifi didn t work in the annex.

reception helpful , excellent location. got early check in no extra change free parking

staff very friendly and offered us an early check in. free parking.

location nice room, comfortable bed free parking early check in

the staff were lovely the pool area was great as the weather was very warm

bar was very disappointing having no beer pumps and only drinks in bottles

early check in …polite and helpful staff

staff, ample free parking, free ev charging, food and drink were top-notch, comfortable

the ev charging point was an added bonus

ev charger temperamental but worked eventually

service for taking drinks orders would have been nice, but only a small bar so not a big

nice staff attentive when concerns about noise got to do early check in

confusion over early check in at 11am was painful as i had email ok from booking.com

early check in was useful - at a charge

as we had small dog with us would have been nice if we could have gone in bar area.

location friendly staff excellent bar food and very resonableand lovely front gardens