parking was a plus although we only just managed to get last space and that was a following an early check in

my third stay and will visit again, centre of wsm, great facilities and breakfast, paid extra for early check in and staff were very

excellent staff and food. requested early check in which we were given grateful for that.

it would have been good to have wifi in the

really enjoyed our stay,good location,parking and room was nice too. good value.

we needed early check in and they completed an hours turn around in 3 rooms so we could

free parking and wifi

bar good choice of beers bar staff very polite food excellent good choice of meals

, comfortable , friendly staff , good pressure in the shower, good wifi signal, adequate breakfast , home from

there was no information in the room about wifi etc and only in the morning after suffering an extremely hot uncomfortable night did we

early check in arranged by the most pleasant lady you could ever wish to deal with

the chef was sick on our overnight stay and the kitchen was closed but we have enjoyed superb meals on previous occasions

chalets are very clean and spacious fully equipped kitchen the onsite take away service from angelinas was spot on and very well priced the site

very comfy, loads of room for a family, lovely kitchen. low price.

and private huge place with good facilities and with restaurants laundry with 24 hr staff close by

staff were great and allowed us an early check in

the bar was closed and we werent told where to leave our key so we left it inside the letter box next

however because it was bank holiday they had a karaoke it was quite noisy,our room was above the bar and there was nowhere to go to get away from it

we liked it wasnt just a hotel. there was a bar too and they served food too.

the prices at the bar for food and drinks was value for

charge for early check in when the room is ready

staff were extremely helpful and accommodated an early check in, thank you

the staff were all very friendly and accommodating of an early check in

d very comfortable) and the breakfast was excellent

see if we needed food left for us as we were arriving late and then noticed we had a birthday and breakfast arrived with a candle

was fantastic for the airport, and having an early check in flight

couldn t pay for our drinks as the card reader had been taken with waiter delivering room

i was surprised and pleased with the very good coffee at the breakfast. mini gym is also cool!

surprised and impressed that bar still open for a small drink at that time of night

disappoint with the gym but everything else was great

early check in permitted

in advance about the sunday evening menu, we were told it was bar meals

lovely breakfast

dog was welcome everywhere, the rooms are lovely, great food in the restaurant and a fantastic breakfast included

worked well for weston super mare, very smart room and bar are

close to the airport for a super early check in

stayed for a wedding, they allowed early check in which was really helpful.

easy early check in. i attended a wedding at coombe lodge

lovely clean and well presented rooms staff very accommodating for an early check in

customer service very spacious and clean room well stocked bar good food airport only minutes

location, excellent room, early check in, friendly staff and great breakfast

we had a wedding to attend so early check in was a real plus

early check in by email but when we arrived we were not expected by the staff member in the bar who

good size car park , comfortable bed, comfortable seating in bar area .

the remoteness of the location, it would have been nice for the venue to have better wifi

early check in

large comfy rooms, friendly staff, early check in

good wifi if you have apple device seek help at reception

bar area was nice good choice

fantastic size room. good parking like the chilled water fountain on floor.

outside of the hotel on the road so i could run in and ask if we could drop off our luggage on an early check in

really close to airport so the early check in was not so painful!

good location, for an early flight

possible breakfast take pits for early check ins ( and then waits) at the airport

flexibility on early check in which, given it’s at an airport, seems wrong

booking no assurance was given for an early check in but arriving to the property we managed to get in 2hours before the said time

staff were great and we were able to have an early check in

upgraded to a water view room on arrival lovely and clean with doubly aspect balconies amazing breakfast all in all would recommend to anyone really great value for

there’s a gym and plenty of comfy seating downstairs, as well as kitchenettes

room was very clean and modern, nicely decorated and super impressed with the mini kitchen in the room

rang reception at 2:00pm and asked for early check in which they said yes no problem 2:30 so traveled back to hotel to be told room not

stay welcomed my staff who were very accommodating and pleasant managed to get a early check in staff were great had a few drinks and choice and value was very surprising nice

early check in, value for money, location.

very friendly staff .. good choice of breakfast bar prices reasonable bed and pillow comfortable

great location. good to have parking and an ev charger on site.

helpful staff who really helped us with early check in and a room upgrade as we were members

staff very friendly and welcoming had early check in which really helped with the children

no early check in available

loved the room service

was amazing so well kept, staff were incredible and so helpful with my kids age 8 and 9 and they were so friendly, my kids loved the staff they were so helpful at

early check in, friendly staff & so close to the shopping centre (and many other attractions).

wifi on 16th floor was slow.

other bar and restaurant also lovely

came for a night away without the kids

bed was comfy, gym was modern.

also was afforded an early check in

arrive around 12pm and was told the room is now ready for check in but additional 30 pounds for early check in, it s an absolutely joke, making money out of people when the check in should be

location/ early check in

handel of draw bathroom smelled of drains and never been asked to pay a 15 if you arrived early for early check in

i arrived substantially early and although i couldn't get an early check in i did manage to add breakfast and get my bags

early check in is available. friendly and helpful staff. just 2 mins walk to the train station

early check in was a godsend in the rain. straight at the desk and keys. no messing. superb

early check in is a massive bonus and the staff were lovely

, staff pleasant organised an early check in

the bar was open 24-7, and the lady on reception was lovely and friendly, and nothing was too much for

excellent, comfortable room with city view, as requested, and an early check in

polite friendly and attentive excellent location for city centre and travel links allowed early check in and kept bag for me on day of

we had early check in which we weren t expecting

the only disappointment was that an early check in was not available

early check in as room ready. staff on reception desk friendly, helpful & curteous

unexpected early check in

early check in, friendly staff, great breakfast

location- big room- early check in 12,30

reception hospitality team were great i was able to get early check in

staff allowed an early check in which helped us out.

free wifi and a safe in every room

free wifi

you can hear bass

were brilliant breakfast was nice it was ideal for what we wanted nice to be able to sit in bar an chat to others and bought some honey it was very nice

early and very helpful staff worked to prepare the room for an early check in for me

for a group of friends on a golf weekend

friendly staff at the gyros assisted with early check in

earlier check in and late check out had email to confirm they told me to take it up with booking

the late check out. the comfortable bed. helpful staff. cheap for one night too.

able to accommodate an early check in for us (four 60+ year old ladies) which was appreciated (+) messaged ahead to say we wanted early check in and this was ready when we arrived (+)excellent staff, great room,early check in, lovely breakfast (+)car parking space and early check in without additional charge. (-)early check in requested but not ready on arrival - arrived shortly after 2pm (-)to late check in time and you are charged 10 for early check in which is only an hour earlier than normal check (+)nice clean rooms. big comfortable bed. staff were lovely. easy check in and early check in. (-)so miserable and didn t inform us of breakfast times or check out we had to ask bout carparking early check in which i pre arranged he didn t even give me a receipt when i paid the bill not

room service out of hours menu lovely pizza but ordered sticky toffee pudding that came without

but when you turn up for breakfast they o it take two vouchers and seem to not charge for the kids

the bathroom and tea/coffee amenities were well stock and there was free wifi throughout our stay

but when you turn up for breakfast they o it take two vouchers and seem to not charge for the kids

and also that i asked for early check in and this was not even considered, it was as if i did not ask for it

we requested an early check in due to graduation which was given which was amazing

early check in was appreciated

early check in as requested

it has a lovely bar and the breakfast was tasty plenty of choice

staff were amazing & granted us the early check in as requested

very accommodating, early check in and held luggage on departure day

clean comfortable good spa and central

we were offered access to the swimming pool and gym facilities as part of our stay, which was a great option, though unfortunately, we were too

that kids could use the pool at any time

it is chucking it down with rain and i get an early check in

also told me he would charge for early check in even though you had a ton of rooms available and it was 40 minutes early

amazing location, beautiful looking hotel, had an early check in without being charged.

arriving asking if there was an additional charge for parking; was made aware that there was no early check in but my request would be noted

kids toys on staircase and playing on the stairs

we were attending a wedding in the city and asked for early check in, if possible to allow us to get ready

price would have been right with breakfast included. rather expensive without.

good bar and with good range of drinks

great location . possibly the best breakfast i have ever eaten in a hotel

information was provided upon check in about where to obtain wifi access but i discovered this by accident when using the tv remote

she went out of her way to get us early check in so we could change and make it to family function

staff lovely bar area very nice

wifi good

overnight stop with ev charge points

staff, clean, comfortable, ev charging and also dog friendly rooms what more do you need for a stop

clean, allowed early check in

good parking, friendly staff and adjacent to a lovely pub

we had a lovely room and had the option for room service, comfortable and we slept very well too

and coffee facilities in the room late check out request was accepted quiet and comfortable

free parking

we arrived quite early but the staff managed to get our room ready for an early check in at short notice which was

a little more extra breakfast choices, ie cereal, yogurt, fruit otherwise cooked breakfast was delicious

brilliant place! breakfast was absolutely amazing and the room exceeded my expectations.

shame it s was raining as it has and nice garden with outside bar would be nice in the summer on a warm day

the bar & restaurant were very busy & we waited 30 mins for drinks

staff were very accommodating allowing an early check in so that we could change ready for a family wedding in the area

was traditional stone building mixed with morden decor inside- from the switch in bathroom to the wifi box on the wall are full of nice little thoughtful and tasty designs

breakfast was just as good, really lovely sourdough toast and a fab selection - super-friendly

a small thing and it sounds a bit picky - as a lone business traveller i would like the option of room service

then there was the superb food, we had the evening meal & then in the morning had the cooked breakfast, couldn t fault it all

were exceptionally amenable in terms of early check in, and general care and consideration

vicky kept us calm & helped by getting us early check in too

easy early check in

staff were excellent, requested very early check in at short notice

early check in !

they got out of their way to help us with early check in

increased buy 13 for early check in but nobody was there when we arrived

comfy bed, clean room, very friendly manager who arranged early check in for us.

also gave the ok for early check in for some of them

the single bed was against the window that had no safety bars on with is no good when you have kids staying with you

appreciated early check in as room was ready room small single as booked but super comfy bed super clean and

train station easy flat 15 min walk fast stable wifi so much better than some of the larger hotel chains breakfast catered for vegans with cooked

excellent hotel great service from the staff and lovely bar they own next to it

room was charming and nicely decorated, spacious and comfortable

bar below a bit noisy but earplugs provided so not a problem

an early check in was available and enable us to relax for our event rather than having to come back

breakfast was delicious and lovely location and atmosphere

whilst there was no cooked breakfast, the alternative continental was amazing

loved location, great shower. bar staff super friendly, good drinks.

nice ambience in the bar and restaurant and friendly, attentive staff. comfortable bed.