no charge for an early check in about 1 1/2 hours. no charge for overnight parking

so easy to get to after a late flight with kids and they get to wake up and have the breakfast.

facilities, laundry room, gym and breakfast was great.

always ample parking, good wifi connection, good quality free toiletries, and the vending machines are stalked with a

over picking up the hotel shuttle at the airport, but sorted by the bus coming back for us

great location and early check in

and diming for every little thing, lots of things included in the room at no additional charge (laundry, parking, pool, coffee, breakfast) which you can't always take for

late check out arranged no problem

we had an open view over the golf court

the shuttle to and from the airport was a great service

easy to find 2) staff were friendly/helpful 3)accommodated early check in request which was very helpful 4)check-out was

early check in time.

tub was leaking through the light fixture from the hotel room above - so we couldn’t use the spa tub our last day of the stay

good swimming pool and nice gym

pillows were flimsy (worn out feeling). spa tub looked a lot bigger in picture than reality.

place was run down and did not feel comfortable to stay with my kids there for the lack of cleanliness

early check in availibility and anti-covid cleaness

bar hours are very limited (not open until 5:00 pm), the selection of alcoholic beverages is very

very cold water in the swimming pool

thought it provided the airport shuttle but didn't and so many hilton garden inn nearby and it's

there is also a pool, gym for working out and restaurant that makes the whole stay well contained, comfortable and

staff was wonderful very helpful, polite, and accommodating, i asked for early check in because my flight landed at 6

bed and pillow, super clean room and had everything you could ask for; fridge, microwave, good wifi, good tv, well-stocked room

great staff, room service, comfortable bed and free shuttle bus

they offer shuttle to/from airport day and night

was able to get from pearson international to the inn and back from by shuttle service, there was a restaurant on site so i was able to have a nutritious meal, and the

staff great and allowed early check in free of charge which was nice

she managed an early check in

while there was a bit of confusion (on my end) regarding early check in we were accommodated within 30 minutes of arrival

because my flight was changed and i arrived around 9am i had to upgrade in order to facilitate an early check in

requested early check in upon arrival

staff gave me a early check in the shuttle service was great good location all in all had a nice rest before flying

they are accommodating for early check in and late check out with out extra

early check in was told to phone 24 hours before to check

came from transatlantic flight, no sleep for last 36 hours, most hotels offer complimentary early check in within couple of hours

they are accommodating for early check in and late check out with out extra

very early check in and very late check out

we loved the amazing breakfast, the pool and gym

location close to toronto airport with great free shuttle service

everything was spotless! kids enjoyed the pool.

- 2hr-45min (bus/train) niagra falls - 3hr-30min (bus) toronto - 45-60mins (bus and / or train) shuttle to hotel/airport- 5mins (every 30 mins)((terminal 1 and 3 pickup and drop off)) seems long,

was able to accommodate early check in at no extra fee unlike their competitors such as comfort inn

early check in

gym only had 3 machines and some free weights but it was enough.

some with young kids (12:30am-1:40am) night manager was very rude and offered us a bottle of water to &

i don't recommend this hotel for anyone especially when we travel with kids

availability for early check in , although the only purpose i chose that hotel for, was the proximity to the airport

called and ask if we can do an early check in and gave time as well

ricky although early check in was not available but he made sure am comfortable and provided all possible support

to the airport really nice staff good breakfast late check out/early check in courtesy bus to airport free parking rooms very

breakfast is great, my daughter said the gym is the best, great layout and not crowded

new to canada but in a first ever for me ,i was charged for requesting early check in and it did not matter that i was a best western rewards/loyalty member

staff was amazing and really helpful. i even got early check in.

time there and it s clean, affordable and they were able to accommodate an early check in

early check in awesome

early check in was the only beneficial thing to this trip

was right across the airport, the staff was very friendly and helpful, tried to accommodate my early check in request to the best of their abilities

also i arrived early at the hotel and they were kind to accommodate me of early check in

good hotel with airport shuttle.

free breakfast when travelling, especially with kids, should be included, the second someone books and says they are travelling with children

the pool is great

i like that the staff was extremely accommodating with my early check in request.

the bed was so comfortable, hotel staff great, and the room service delicious

clean. tidy. good pool. good room service

shuttle service was great as well

e instructions on the machine

arrived early at the hotel knowing that check in is at 3pm

love the happy hour great breakfast we had a red eye from victoria, we liked having an early check in $50

went here straight from the airport at 8 am on a saturday and asked for an early check in so we could catch some sleep and recuperate our energy

great breakfast and free airport shuttle included in price

staff ms cavel is awesome she remembered my kids from last year and that made them feel welcomed and special

thank for the early check in

kids loved the pool, it was easy to get to and from the airport, a tim hortons down the street, and

buffet breakfast was delicious and tasty

accessible room, breakfast included, free wifi, nourishing meals, delightful staff.

was no room service after midnight

shuttle service early check in

very nice staff, let us do early check in

early check in was accommodated

the room is spacious with sofa, working desk and a mini kitchen with coffee machine, microwave and mini fridge

just enough for our first night stay family after 30 hours flight the bus shuttle from airport is what we needed with six members and six

as a guest why pay for parking? why is there an early check in fee?

very accommodating when we asked for early check in as i had family arriving on an early flight from new zealand for their first visit

i got an early check in and an upgrade

allowed us early check in

comfy bed, large room, netflix, early check in and late check out

charmaine noted my request for early check in and late checkout last june 25/26

close proximity to the airport. restaurant was nice. bedding comfortable. good shuttle service.

pool and hot tub

and helpful staff, good bar and restaurant, coffee and water available in the lobby, free shuttle from/to the airport

location great, room comfort - especially the bed, friendly and helpful staff, good bar and restaurant, coffee and water available in the lobby, free shuttle from/to the airport

convenience for west jet early check in

we appreciated the friendly staff who allowed early check in and a later check out to meet our flight schedule

warm staff, allowed for early check in, room was quiet

easy after a 7 hour flight to just order room service food & drinks

location is priceless, we were traveling with kids and a lot of luggage and it was perfect

early check in was great. hotel was clean and comfortable. restaurant was good..

quick train ride from terminal 1 and i flew in early at 9:30 and they prepared a room for me right away and let me do a early check in

i even got an early check in

easy access to the airport via the shuttle train

from staff on arrival and we were able to have a very late check out

professional staff, location, clean and was able to get an early check in

shuttle was very behind schedule and we had to wait at the airport for quite awhile

great location close by the airport and the free shuttle service was very much appreciated

there also is a rather small swimming pool plus a hot jacuzzi, which worked well with the kids at the end of the day

if you looking for a wonderful place to stay this is it and if u got kids this is definately it

i just showed up to the hotel after booking hoping there would be an early check in and the lady at the desk was so kind and helpful

appreciated getting an early check in at no charge too

when we walked in our kids

should have room service 24 hours

gym and restaurant were great. i have food allergies and the waitress was very helpful.

i loved the quiet location and cozy vibe. also, i loved early check in. so relaxing !

rooms great. opulent but tasteful lobby & corridor. in the heart of notl. great parking

more value for the money we spent on breakfast, but that's room service i guess.

the live jazz in the piano bar was a great plus

the room was comfortable and very clean with a spa bath

we were 45 mins early and still would have charged us the $50 for early check in

when we wanted to go into the pool we needed them to open it and seemed annoyed by us asking

very good price and an option to use a gym or a swimming pool

for the breakfast - no towels in pool area - some of the tv stations would not come in clear and wifi didn t work for a couple of days so i could not work remotely

clean rooms. quiet. comfy beds. good value. ample parking.

early check in. microwave and fridge

restaurant is not really a restaurant, just a bar that serves a very limited menu of poor food.

the pool room was very humid

st louis bar and grill was a short walk down the street

large rooms, large comfortable bed great pool and sauna great bar and meals great service

early check in time

they are very flexible and staff gave us early check in without charging extra

was doing their best to be accommodating, laundry on site was cheap and very much needed after my travels

room service is very expensive.

great staff friendly good wifi and very clean room.

free wifi. fridge and microwave. early check in but for $60+taxes.

we were accomodated with our early check in request. front desk staff were very friendly.

was broken laundry was broken, hot tub jets broken my breakfast was gone bad

location was perfect and lots of parking.

service lady was really nice pool was nice with a slide and tim hortons and windy s in the same parking lot it was

friendly staff, great view from room, allowed early check in, lots of facilities

was able to get an early check in and as i was arriving in toronto that early morning, this was really much

an early check in was accommodated and our room prepared in advance to work around our last minute

we had requested an early check in and our room was ready when we arrived

it was busy and room service took awhile