bed was super comfy, early check in

the pool water wasn t warm

with clean towels and bathroom accessories, iron and board, one resturant for breakfast only, no room service, could order food from outside though, housekeeping was excellent, location was 2 km

did not like the wifi connection process, especially the requirement to join their loyalty program, but the wifi

the staff were superb, room size was spectacular and parking was beyond my expectations

they are very flexible and staff gave us early check in without charging extra

early check in time

room was fine but with a late check out time very expensive

spa was amazing.

type of curtain used clings to the body really bad; would have loved a soap dish and hand towel bar sink drained slowly yogurt at breakfast was a week

we were 45 mins early and still would have charged us the $50 for early check in

the pool and the restaurant were closed ud83dude1e

good stay. staff welcoming. liked location. good breakfast. wifi strong

no long-term parking. but hey! there's plenty around!

parking lot had lots of trucks but they just park there it was s clean

early check in. microwave and fridge

rooms are dry but very large, nice for travel with kids

we really like the pool, sauna, hot tub pool, and location convenience, friendly staffs.

the rooms were excellent. comfortable beds, the gym and the swimming pool. good hotel

parking may be a bit tight at night because of the events going on but we still found spots.

was able to accommodate early check in at no extra fee unlike their competitors such as comfort inn

early check in

nice breakfast. airport shuttle good. overall good value. would recommend

the shuttle service was convenient

we were travelling with kids and we can hear very loudly what the other couple in the next room was doing

called and ask if we can do an early check in and gave time as well

to the airport really nice staff good breakfast late check out/early check in courtesy bus to airport free parking rooms very

ricky although early check in was not available but he made sure am comfortable and provided all possible support

availability for early check in , although the only purpose i chose that hotel for, was the proximity to the airport

free shuttle easy check in late check out at request good breakfast

came from transatlantic flight, no sleep for last 36 hours, most hotels offer complimentary early check in within couple of hours

they are accommodating for early check in and late check out with out extra

staff gave me a early check in the shuttle service was great good location all in all had a nice rest before flying

early check in was told to phone 24 hours before to check

very relaxing. good gym, pleasant staff.

new to canada but in a first ever for me ,i was charged for requesting early check in and it did not matter that i was a best western rewards/loyalty member

early check in was the only beneficial thing to this trip

time there and it s clean, affordable and they were able to accommodate an early check in

staff was amazing and really helpful. i even got early check in.

early check in awesome

staff great and allowed early check in free of charge which was nice

requested early check in but it was no response, when i reach the hotel at 1230 lady at reception let me wait

requested early check in upon arrival

because my flight was changed and i arrived around 9am i had to upgrade in order to facilitate an early check in

she managed an early check in

staff was wonderful very helpful, polite, and accommodating, i asked for early check in because my flight landed at 6

they have a great little gym, free coffee and wifi and a truly helpful staff on site

close to everything always has a shuttle no matter what time staff is fantastic

wifi a bit unstable, room not clean

she gave us a complimentary late check out as our train schedule was changed

early check in availibility and anti-covid cleaness

not much of a gym here but otherwise

very cold water in the swimming pool

swimming pool gym location

the pool was not clean and gym was tiny

early check in time.

location, from our window we could see planes landing so the kids were thrilled

pillows were flimsy (worn out feeling). spa tub looked a lot bigger in picture than reality.

very uncomfortable bed,, specially with kids it’s very high ,, washroom was not clean enough.

good size room with spa tub.

we were accomodated with our early check in request. front desk staff were very friendly.

free wifi. fridge and microwave. early check in but for $60+taxes.

time visiting and in a room with kids on the floor running late and screaming

main reason i took the kids to this hotel

mini bar fridge runs all night

great location and early check in

a pool and exercise room help work off a two helping breakfast

the guest laundry &

great breakfast and good location, also provided free shuttle service to train station

excellent breakfast with friendly staff, the room was huge and relaxed, and housekeeping was excellent with

perfect stay, nice hospitality, early check in provided. will stay here again. thanks!!

front desk people were very attentive & organized with scheduling facility ( pool & gym)times and accommodations

i really like the breakfast and the swimming pool.

the facilities were all open, pool and gym

great gym and pool. bed sheets and pillows incredibly comfortable.

no charge for an early check in about 1 1/2 hours. no charge for overnight parking

signage in the old elevator said room service was available from the restaurant attached to the property

breakfast was fantastic ud83dudc4c

shuttle for free from and to the airport provided by the hotel

i didn't see a swimming pool

early check in

was clean, we had access to a pool, sauna, gym and hot tub as well as beakfast was included

convenient location and great pool and good breakfast

i would never smoke in the room, went back up with the employee and told them all i smelt was laundry from their sheets while he said he could smell it in the hall a complete lie

everything about this hotel is excellent ! rooms, bed, staff, breakfast, location !

easy to find 2) staff were friendly/helpful 3)accommodated early check in request which was very helpful 4)check-out was

great welcoming service from mr.anu. very accommodating with my request for early check in

clean, courteous staff and perfect breakfast area

breakfast is ok selection is limited

breakfast, the pool. the staff

breakfast was fine but the booking price for a night was bit high 288$.

convenience for west jet early check in

we appreciated the friendly staff who allowed early check in and a later check out to meet our flight schedule

warm staff, allowed for early check in, room was quiet

for terminal 1, walking through the tunnel from level 2, and taking the shuttle train for only 90 seconds from terminal 3 to terminal 1

the restaurant and bar are open until 1 am

professional staff, location, clean and was able to get an early check in

no complaints. overall a pleasant stay. especially if you have young kids

location, staff, cleanliness. supper in the bar was excellent

convenient airport shuttle, very clean and comfortable, friendly and attentive staff

breakfast was good. there's was lots of healthy choices. you could make hot chocolate.

i just showed up to the hotel after booking hoping there would be an early check in and the lady at the desk was so kind and helpful

appreciated getting an early check in at no charge too

kids running in the hallway, but they came and advised the other guest's...

when we left, the kids forgot to take from their room a cinch sack, but we contacted the hotel and they found it and

when we left, the kids forgot to take from their room a cinch sack, but we contacted the hotel and they found it and

i even got an early check in

early check in was great. hotel was clean and comfortable. restaurant was good..

quick train ride from terminal 1 and i flew in early at 9:30 and they prepared a room for me right away and let me do a early check in

also, although the gym on the top floor is excellent, it would be great if it included one or two rowing machines, for

allowed us to have a late check out

shuttle service early check in

early check in was accommodated

very nice staff, let us do early check in

on sight kitchen so couldn't order a late night meal

luckily the hilton garden inn is close and they have a bar and restaurant (kitchen there closes at 9

very early check in and very late check out

an exhausting day, i arrived at the hotel to check in tomrealize i left my purse in my kids' bag

breakfast included which was really good, lots of choice

the breakfast variety was good, lots of options were always stocked even when it was very busy

- 2hr-45min (bus/train) niagra falls - 3hr-30min (bus) toronto - 45-60mins (bus and / or train) shuttle to hotel/airport- 5mins (every 30 mins)((terminal 1 and 3 pickup and drop off)) seems long,

allowed us early check in

comfy bed, large room, netflix, early check in and late check out

i got an early check in and an upgrade

very accommodating when we asked for early check in as i had family arriving on an early flight from new zealand for their first visit

location was very convenient, and the staff very clearly wanted to ensure a good stay

charmaine noted my request for early check in and late checkout last june 25/26

really appreciate the shuttle service which is available and timely

unfortunately the rest did not go well, so i am glad the gym was open 24/7 to help me sleep

laundry at the basement

and helpful staff, good bar and restaurant, coffee and water available in the lobby, free shuttle from/to the airport

thank for the early check in

when you have kids, -breakfast had good options for kids french toast waffles and cereals -room service 10/10 -everything smells good -access to pool and gym 10/10 -a convenience store with

the spa facilities were second-to-none

it had a lovely swimming pool, good restaurant and efficient shuttle service to airport

breakfast was delicious, shame had no time to check the gym and pool

was right across the airport, the staff was very friendly and helpful, tried to accommodate my early check in request to the best of their abilities

also i arrived early at the hotel and they were kind to accommodate me of early check in

about 30mins by uber we finally found a hotel elsewhere and settled in at 3:30 am with our three kids

the shuttle service was

was expecting more at breakfast

arrived early at the hotel knowing that check in is at 3pm

went here straight from the airport at 8 am on a saturday and asked for an early check in so we could catch some sleep and recuperate our energy

love the happy hour great breakfast we had a red eye from victoria, we liked having an early check in $50

the breakfast buffet with ommelet station, free drinks every day and the shuttle to the airport

there was a great choice at breakfast and the staff were efficient and friendly

i like that the staff was extremely accommodating with my early check in request.

the bed was super comfortable. nice hot shower. great shuttle good location.

the pool was my kids’ favorite. unique look and clean. easy to access restroom.

prices for room service were overpriced to what you received.

not fun after a 9 hour flight with kids