sally at the front desk went above and beyond to secure an early check in. she was amazing!!!!

staff accommodated our needs (early check in, late check out, cleanliness).

laundry room very affordable

the guest laundry facilities were an added bonus

gym was well equipped too

they assisted us with an early check in, arranged dinner and even drove us to the airport for an early flight the next

i emailed hotel to see if we could get early check in

staff were very accommodating in getting us an early check in

requested early check in and a room on the third floor and both requests were met

accommodate my new massage time) but they never wrote back

ew, service, amenities, pool, bear, coffee :))the restaurant has excellent service, delicious and healthy food and drinks

price, great location and cleanliness most of all early check in

clean, nice space, full fridge and loaded kitchenette

comfortable beds. great wifi! great value.

wifi was a blast! everything was nice

quick access from highway + friendly staff + modern and clean room + comfortable beds + good wifi for our needs it was perfect

booked early check in , room not available, tried to check in several times , long wait, over 40 minutes,

very responsive staff. very functional room. great patio off room good parking. good location.

the pool was fantastic. also loved the restaurant .

breakfast not complimentary but they are delicious.

convenient and hand ample parking space

early check in and late check out were appreciated

it was nice to have an on-site guest laundry available when one has been travelling for some time

lounge bar was great

and i was there for less than 12 hours when was i going to hit the gym

bedding rooms were comfy golf course was spectacular

manager was accommodating and allowed us an early check in

they accommodated an early check in and told me all about the hotel and facilities

front desk check in process super easy and they helped us to do early check

location, kitchen facilities, size of room, cleanliness.

fabulous kitchen and laundry was beneficial

early check in

shuttle early check in social room with drinks and entertainment friendly staff and

kids enjoyed playing pool and air hockey in the evenings

the breakfast are good, kids love the pancake machine

kitchen room was huge and had everything we needed

good value, close enough to downtown. they were cool about early check in and late checkout.

the motel manager was very helpful and the motel had guest laundry facilities

full kitchen & accomodating staff, and laundry available.

no laundry facilities on site, despite being implied on listing

complimentary laundry which was a huge bonus, because i was there for a hockey tournament where there wasn’t

agent at check in helped get me an early check in which was truly appreciated.

the pool & hot tub were alright, and they allowed an early check in.

the pool

bath needed a safety grab bar because it was old and deep

kitchen from the 60s, feezer full of frost and in unable to use

early check in for free (30 mins early)

but felt ok leaving it with video servalence in place staff was very accommadating asked for early check in said would do their best but was welcome to leave car before check in but early

staff lying to my face saying their laundry facilities broke the day before

the laundry facilities for guests, the furniture and the dark entry way.

laundry machine available - used and worked well

had asked for a slightly early check in, and they were able to accommodate that

bar was fun and prices reasonable

it was saturday night and the bar was rocking, and a little loud, so they moved us up a floor to a better (quieter) room

having the pub on site was also great, and in our rooms we couldn't hear noise from the bar at night

it was the perfect venue for a family stay with my adult kids visiting victoria

the staff were very friendly and accommodating, particularly when we requested an early check in to attend a wedding

friendly and accommodating staff, they allowed us an early check in when we arrived to drop off our luggage

the cocktail bar bartenders were a joy to watch

cute bar right downstairs

with a group that involved kids and old age parent, the hotel staff ensured that our stay is comfortable

great location. friendly staff. early check in. nice room upgrade

early check in due to room availability. the access to the club lounge was amazing.

great gym facility

there was a tree blocking our ocean view, our room was directly above the pool and we could hear kids screaming during the day, there was no bath tub, there was no fan in the bathroom, our mini

spa was booked full

welcoming, accommodated early check in

made me delicious breakfast

house on a lake, home made breakfasts, made us go back to our childhood time

breakfast

breakfast was awesome. it was a home away from home.

arriving at 8:00am was a very long wait after travelling for a long time , should accommodate a early check

stay, comfortable reasonably sized room, staff was friendly and accommodated early check in

let me do early check in nice reception girl. room had view off road. breakfast was good

i called if i could do early check in, and the staff i spoke to was very nicely help me out

local to everything, also has a bar downstairs which was convenient.

accommodated our early check in, upgrade room on a busy long weekend

early check in

sweets machine by the gym, not healthy

wifi was not good from a laptop, however it was fine with iphone and ipad.

the hotel shuttle and staff were exceptional

love that i got an early check in (so grateful that i got that) i also liked that the location is downtown and only

we were on a long trip so it was useful to have a laundry

that i got that) i also liked that the location is downtown and only has 3 floorsud83eudd8b the gym is fantastic ud83dude07 i also like the steam room, such a bonus having the gym just down the

loved that there was an onsite laundry that guest could use

excellent gym with great steam room to relax and unwind in after a good work out

we had to take an early ferry the next morning and this was very convenient for a single night's stay

excellent breakfast and host.

location, staff and amazing breakfast. michael at the front desk was very helpful.

loved everything about the pendray - the spacious room, beautiful breakfast & awesome location!

not enough food at breakfast but that’s okay! it was wonderful nonetheless

the staff assisted with early check in, late check out, brought us a microwave, gifted our dog with treats, water bowl, and

2 days to repair tv, stairs made it impossible for elderly or handicapped to go to breakfast, no early check in, terrible room configuration with all furniture jammed together on one side with 1

hotel staff were amazing and we got a very early check in, despite only wanting to leave our bags there as the room was ready

breakfast always exceed my expectations

great breakfast and the staff was very helpful

great location, friendly and courteous staff, early check in.

room too small; poor lighting and room service menu; over-priced!

breakfast was nice but only offered as room service or pickup

24-hour gym. starbucks and restaurant on-site. location. and of course, the staff

the bar at the bottom level was very popular, so much so that i wasn't allowed to enter as they were at

i was offered an early check in without even asking

the early check in

for an early check in but it was only provided if i agreed to change from king to queen room with no

lucky with an early check in which really helped with a place to

they allowed an early check in, staff all very friendly and the room was perfect.

early check in was requested but not provided

requested an early check in

early check in allowed us to park the car and start exploring the city

very good covid-19 friendly use of spa and gym facilities

the location was perfect and the kids loved the pool and hot tub.

early check in request granted-friendly staff throughout

convenient location and they accommodate our early check in which is a really an a+

for me negative especially when we used to go to the marriott in toronto on march break for the kids

there were so many different options- our kids really enjoyed the waffle maker

the gym was ok with multiple cardio machines, dumbbells & medicine balls would have like it to be a bit

they allowed us for an early check in like 3hrs earlier (i guess we re lucky coz room is available and it was victoria

clean, friendly staff, good breakfast, laundry facilities on site.

did not let me checking with my husband’s credit card and my name on booking while kids were sleeping in the car

laundry was a bonus

ery)

were within walking distance to a weddingud83dudc4dstaff were extremely helpful and arranged an early check in for us so we could make it to 4pm rehearsal

it was a great room. had a complete kitchen which was a wonderful surprise. loved it !

was nice to have a laundry room

bathtub and kitchenette made for a relaxing evening after a day of touring around with my mom and kids

sofa bed is not good. because this hotel is pet friendly so my kids have an allergy.

early check in was allowed

room itself is basic but comfortable and has ac, a small stove top, kitchen sink, and fridge

nothing except needed more parking area cause it s so busy

a great experience and thunderbird ticks all the boxes; clean rooms and facilities, convenient parking, close to local amenities like good eating spots and shops, helpful but not intrusive staff

service, clean comfortable rooms and a laundry

owners were accommodating with every request from an early check in, extra things for the room, and even made a memorable moment for my moms birthday

a chemicals

pool was only open from 10 - 10

wifi was excellent and the property had lots of beautiful flowers - like a park

we pulled into the parking lot to check in, i got a great feeling

allowed for early check in with nice upgrade

were accommodated early check in, which is great

friendly staff was able to get us early check in, walking distance from everything in town

the room was huge, a 2 room suite, really more like a condo with a kitchen and a little outdoor deck

had a suite with 2bedrooms, a mini kitchen and table with chairs