early check in was allowed

excellent employee on duty upon my arrival, room very nice, parking great, many restaurants or fast food outlets nearby i liked my stay

for a weeks stay i would have expected at least one room service and bed sheet change

parking lot small.

it had everything i needed- comfy bed, tv, nice bathroom, mini kitchen.

had advised of our check in time but had to pay a $10 extra fee for early check in

beds were very comfortable, especially the pillows! free wifi was great.

old, kitchen not clean, lot of nouse from highway

c helped drown it out) kitchen was very small

and kitchenette were a bit rustic

they assisted us with an early check in, arranged dinner and even drove us to the airport for an early flight the next

sally at the front desk went above and beyond to secure an early check in. she was amazing!!!!

staff accommodated our needs (early check in, late check out, cleanliness).

did not like that the front desk could not make change via credit/debit card for laundry coins so i had to use their atm which cost $4

suite has a wonderfully equipped kitchen with a comfortable sitting area and separate bedroom

there was a guest laundry too which was a bonus

i emailed hotel to see if we could get early check in

staff were very accommodating in getting us an early check in

accommodate my new massage time) but they never wrote back

requested early check in and a room on the third floor and both requests were met

massage, pedicure and manicure services at the spa, and ate at the pub and the restaurant and got room service

early check in and late check out were appreciated

clean, nice facility. pool area was great, but kids not very welcome there

very disappointing for us and kids

and very cozy room with two large twin beds, microwave oven in small kitchen

golf course was so easy to get to it was unreal

price, great location and cleanliness most of all early check in

comfortable beds. great wifi! great value.

the suite has a full kitchen with breakfast area, a

i really enjoy having a kitchenette

the wifi was a little bit slow

booked early check in , room not available, tried to check in several times , long wait, over 40 minutes,

room service was amazing, and overall we really felt

parking was fine

room, bed , bathroom, breakfast at the restaurant complimentary for kids

breakfast was great.

welcoming, accommodated early check in

made me delicious breakfast

in the morning she made me a nice breakfast, and while sipping our coffee, two hours went by as we talked about cultures and

breakfast that joanne prepared was fantastic

i am celiac and for breakfast every morning she freshly baked gluten free muffins

they accommodated an early check in and told me all about the hotel and facilities

front desk check in process super easy and they helped us to do early check

manager was accommodating and allowed us an early check in

we appreciated the gym pass

we asked for a quiet room and got one that exceeded that - overlooking a currently closed pool in a courtyard, and on a hallway through two doors with only 2 rooms on it

early check in

shuttle early check in social room with drinks and entertainment friendly staff and

laundry and dryer for 4 dollars total

and surprisingly we had a free breakfast, awesome

the breakfast are good, kids love the pancake machine

good value, close enough to downtown. they were cool about early check in and late checkout.

full kitchen & accomodating staff, and laundry available.

complimentary laundry which was a huge bonus, because i was there for a hockey tournament where there wasn’t

the motel manager was very helpful and the motel had guest laundry facilities

no laundry facilities on site, despite being implied on listing

the pool & hot tub were alright, and they allowed an early check in.

agent at check in helped get me an early check in which was truly appreciated.

bar and club on site but very popular and need to get in early to park especially on game days

rooms were bigger than i thought and the kitchen had everything i needed and more

the shark tank sports bar is very noisy but the manager gave us a private room twice so we were able to hear ourselves

great location. friendly staff. early check in. nice room upgrade

early check in due to room availability. the access to the club lounge was amazing.

found that when we looked out the window above the pool , there were some planes of glass that needed to be replaced and flashing that was lifting

great gym facility

great staff, healthy breakfast, great location, very nice pool and gym and the room was clean and comfortable

but felt ok leaving it with video servalence in place staff was very accommadating asked for early check in said would do their best but was welcome to leave car before check in but early

early check in for free (30 mins early)

room was dirty the halls were a mess and the laundry facilities was in the dark basement very

staff lying to my face saying their laundry facilities broke the day before

guest laundry worked well and was easily located

had asked for a slightly early check in, and they were able to accommodate that

it was saturday night and the bar was rocking, and a little loud, so they moved us up a floor to a better (quieter) room

but the bedrooms were upstairs - difficult for nighttime bathroom visit (especially for kids)

the size of the unit, the kitchen, the pub and location for walking tours.

bedrooms on upper floor so able to put kids to bed and adults could still stay up without disturbing them

friendly and accommodating staff, they allowed us an early check in when we arrived to drop off our luggage

the staff were very friendly and accommodating, particularly when we requested an early check in to attend a wedding

good attached bar and restaurant

the restaurant and the bar was packed every time we went past it so that was a good sign that the food and service was

the cocktail bar bartenders were a joy to watch

accommodated our early check in, upgrade room on a busy long weekend

early check in

staff was without exception extremely friendly and helpful! the shuttle was awesome.

loved the free shuttle to downtown and james bay, relaxing hot pool and sauna, and the convenient location

staff hotel restaurant bar free shuttle rooms

we had to take an early ferry the next morning and this was very convenient for a single night's stay

the tiered breakfast included in the price was amazing, and varied each day

not enough food at breakfast but that’s okay! it was wonderful nonetheless

breakfast was delicious

breakfast was amazing

2 days to repair tv, stairs made it impossible for elderly or handicapped to go to breakfast, no early check in, terrible room configuration with all furniture jammed together on one side with 1

the staff assisted with early check in, late check out, brought us a microwave, gifted our dog with treats, water bowl, and

hotel staff were amazing and we got a very early check in, despite only wanting to leave our bags there as the room was ready

though we didn't have time to use it), the bed was very comfortable and the views really

liked the spa nearby

early check in allowed us to park the car and start exploring the city

requested an early check in

early check in was requested but not provided

loved having a view of the water, a small kitchen and the vicinity was close to the empress, etc

-they have a laundry room in the basement

the early check in

lucky with an early check in which really helped with a place to

i was offered an early check in without even asking

they allowed an early check in, staff all very friendly and the room was perfect.

for an early check in but it was only provided if i agreed to change from king to queen room with no

i called if i could do early check in, and the staff i spoke to was very nicely help me out

stay, comfortable reasonably sized room, staff was friendly and accommodated early check in

let me do early check in nice reception girl. room had view off road. breakfast was good

arriving at 8:00am was a very long wait after travelling for a long time , should accommodate a early check

not recommended if you are staying with kids

love that i got an early check in (so grateful that i got that) i also liked that the location is downtown and only

the gym and change room facilities are excellent

we were on a long trip so it was useful to have a laundry

so kind so helpful so knowledgeable and have a willingness to help that is bar none

rooftop bar for sipping adult beverages during summer while sun lingers over water

they allowed us for an early check in like 3hrs earlier (i guess we re lucky coz room is available and it was victoria

the breakfast was more than anyone would need and the selections were amazing and delicious and hot and

stayed 2 times this year with kids

friendly efficient and welcoming staff, great breakfast, excellent value

staff were nice, let us have late check out on new year s day

great location, friendly and courteous staff, early check in.

the room service 'tip' of 19% is already added to the bill, plus and an additional charge for 'delivery

i could have stayed in other hotels close by for less than half the price and had the bath and room service i had wanted

breakfast was nice but only offered as room service or pickup

gym was adequate, and not busy

early check in request granted-friendly staff throughout

convenient location and they accommodate our early check in which is a really an a+

coffee machine in room wasn't working. room service phone line wasn't working.

walkability, indoor pool, room service and restaurant and staff.

i reserved the room for 2 adults and 2 kids

were within walking distance to a weddingud83dudc4dstaff were extremely helpful and arranged an early check in for us so we could make it to 4pm rehearsal

coin laundry onsite was a blessing with a 4 month old infant in tow

was nice to have a laundry room

the room has a kitchenette, so it makes it easier if you travel with kids

bathtub and kitchenette made for a relaxing evening after a day of touring around with my mom and kids