i emailed hotel to see if we could get early check in

accommodate my new massage time) but they never wrote back

requested early check in and a room on the third floor and both requests were met

staff were very accommodating in getting us an early check in

) the pool and hot tub were so clean and inviting

price, great location and cleanliness most of all early check in

the wifi was a little bit slow

comfortable beds. great wifi! great value.

portant for us, as my spouse uses

quick access from highway + friendly staff + modern and clean room + comfortable beds + good wifi for our needs it was perfect

booked early check in , room not available, tried to check in several times , long wait, over 40 minutes,

muffin paper at the back of a seat , coffee stirrers under the bed and a wrapper of a granola bar under the

we had arranged for a late check out and had the maid and front desk person knock on our door to ask us when we were

nicely updated room met all our needs, free parking quite location, restaurant in house.

the pool area was a great plus during our trip

they assisted us with an early check in, arranged dinner and even drove us to the airport for an early flight the next

staff accommodated our needs (early check in, late check out, cleanliness).

sally at the front desk went above and beyond to secure an early check in. she was amazing!!!!

had a suite which had a large room with kitchen facilities however the bedroom was small and no daylight unless you opened a small blind on

laundry facilities a surprise

was great, was able to book last minute, laundry facility was great

early check in and late check out were appreciated

it was nice to have an on-site guest laundry available when one has been travelling for some time

lounge bar was great

and i was there for less than 12 hours when was i going to hit the gym

bedding rooms were comfy golf course was spectacular

manager was accommodating and allowed us an early check in

they accommodated an early check in and told me all about the hotel and facilities

front desk check in process super easy and they helped us to do early check

location, kitchen facilities, size of room, cleanliness.

fabulous kitchen and laundry was beneficial

early check in

shuttle early check in social room with drinks and entertainment friendly staff and

kids enjoyed playing pool and air hockey in the evenings

the breakfast are good, kids love the pancake machine

kitchen room was huge and had everything we needed

good value, close enough to downtown. they were cool about early check in and late checkout.

the motel manager was very helpful and the motel had guest laundry facilities

full kitchen & accomodating staff, and laundry available.

no laundry facilities on site, despite being implied on listing

complimentary laundry which was a huge bonus, because i was there for a hockey tournament where there wasn’t

agent at check in helped get me an early check in which was truly appreciated.

the pool & hot tub were alright, and they allowed an early check in.

the pool

bath needed a safety grab bar because it was old and deep

kitchen from the 60s, feezer full of frost and in unable to use

early check in for free (30 mins early)

but felt ok leaving it with video servalence in place staff was very accommadating asked for early check in said would do their best but was welcome to leave car before check in but early

staff lying to my face saying their laundry facilities broke the day before

the laundry facilities for guests, the furniture and the dark entry way.

laundry machine available - used and worked well

had asked for a slightly early check in, and they were able to accommodate that

bar was fun and prices reasonable

it was saturday night and the bar was rocking, and a little loud, so they moved us up a floor to a better (quieter) room

having the pub on site was also great, and in our rooms we couldn't hear noise from the bar at night

it was the perfect venue for a family stay with my adult kids visiting victoria

great location. friendly staff. early check in. nice room upgrade

early check in due to room availability. the access to the club lounge was amazing.

beautiful, well kept. great fitness facility and son enjoyed pool.

the spa was very nice as well

years eve was alittle loud in the hallways between 12-1 there was kids screaming but we were up so it was not really a bother

friendly and accommodating staff, they allowed us an early check in when we arrived to drop off our luggage

the staff were very friendly and accommodating, particularly when we requested an early check in to attend a wedding

since we have young kids that we need to keep the milk cool all time, i need to go grab ice from ice makers to keep the

the cocktail bar bartenders were a joy to watch

very classy. cocktail bar is very fine. friendly hip staff.

welcoming, accommodated early check in

made me delicious breakfast

house on a lake, home made breakfasts, made us go back to our childhood time

breakfast

breakfast was awesome. it was a home away from home.

early check in

accommodated our early check in, upgrade room on a busy long weekend

gym was also very dated and needs updates

loved the free shuttle to downtown and james bay, relaxing hot pool and sauna, and the convenient location

wifi was not good from a laptop, however it was fine with iphone and ipad.

we had to take an early ferry the next morning and this was very convenient for a single night's stay

loved everything about the pendray - the spacious room, beautiful breakfast & awesome location!

not enough food at breakfast but that’s okay! it was wonderful nonetheless

breakfast was amazing

breakfast was an unexpected and delicious surprise

stay, comfortable reasonably sized room, staff was friendly and accommodated early check in

arriving at 8:00am was a very long wait after travelling for a long time , should accommodate a early check

let me do early check in nice reception girl. room had view off road. breakfast was good

i called if i could do early check in, and the staff i spoke to was very nicely help me out

not recommended if you are staying with kids

2 days to repair tv, stairs made it impossible for elderly or handicapped to go to breakfast, no early check in, terrible room configuration with all furniture jammed together on one side with 1

hotel staff were amazing and we got a very early check in, despite only wanting to leave our bags there as the room was ready

the staff assisted with early check in, late check out, brought us a microwave, gifted our dog with treats, water bowl, and

breakfast always exceed my expectations

stayed in a 2 bedroom, 2 story unit with kitchen and 2 bathrooms

love that i got an early check in (so grateful that i got that) i also liked that the location is downtown and only

we were on a long trip so it was useful to have a laundry

the gym and change room facilities are excellent

very old gym equipment. mice in the lounge area !

the hotel had historical charm and the gym was very well equipped surprisingly

i was offered an early check in without even asking

the early check in

lucky with an early check in which really helped with a place to

they allowed an early check in, staff all very friendly and the room was perfect.

for an early check in but it was only provided if i agreed to change from king to queen room with no

early check in was requested but not provided

early check in allowed us to park the car and start exploring the city

requested an early check in

also the gym lacked proper ventilation as there was no ac

very good covid-19 friendly use of spa and gym facilities

great location, friendly and courteous staff, early check in.

no pool. gym could be a bit larger.

no room service parking was poorly managed

room too small; poor lighting and room service menu; over-priced!

lcd television with cable channels food & drink - refrigerator, microwave, coffee/tea maker, and room service sleep - premium

early check in request granted-friendly staff throughout

convenient location and they accommodate our early check in which is a really an a+

for me negative especially when we used to go to the marriott in toronto on march break for the kids

there were so many different options- our kids really enjoyed the waffle maker

the gym was ok with multiple cardio machines, dumbbells & medicine balls would have like it to be a bit

they allowed us for an early check in like 3hrs earlier (i guess we re lucky coz room is available and it was victoria

clean, friendly staff, good breakfast, laundry facilities on site.

did not let me checking with my husband’s credit card and my name on booking while kids were sleeping in the car

laundry was a bonus

ery)

were within walking distance to a weddingud83dudc4dstaff were extremely helpful and arranged an early check in for us so we could make it to 4pm rehearsal

it was a great room. had a complete kitchen which was a wonderful surprise. loved it !

was nice to have a laundry room

bathtub and kitchenette made for a relaxing evening after a day of touring around with my mom and kids

sofa bed is not good. because this hotel is pet friendly so my kids have an allergy.

early check in was allowed

room itself is basic but comfortable and has ac, a small stove top, kitchen sink, and fridge

nothing except needed more parking area cause it s so busy

a great experience and thunderbird ticks all the boxes; clean rooms and facilities, convenient parking, close to local amenities like good eating spots and shops, helpful but not intrusive staff

service, clean comfortable rooms and a laundry