they assisted us with an early check in, arranged dinner and even drove us to the airport for an early flight the next

i emailed hotel to see if we could get early check in

accommodate my new massage time) but they never wrote back

requested early check in and a room on the third floor and both requests were met

staff were very accommodating in getting us an early check in

) the pool and hot tub were so clean and inviting

staff accommodated our needs (early check in, late check out, cleanliness).

sally at the front desk went above and beyond to secure an early check in. she was amazing!!!!

laundry room very affordable

did not like that the front desk could not make change via credit/debit card for laundry coins so i had to use their atm which cost $4

was great, was able to book last minute, laundry facility was great

early check in was allowed

fire that had burned 2 vehicles

it was nice to find a hotel with on site laundry. wonderful front desk staff.

at desk was so nice and pleasant, room clean and comfortable, great selection on tv and very fast wifi

close to many restaurants and market, convenient free parking

early check in and late check out were appreciated

the amatista spa (amatista signature treatment—i highly recommend) is for her to get a break from busy life

rooms were comfortable but very loud. spa was nice

this property is beautiful and located on a golf course

and very cozy room with two large twin beds, microwave oven in small kitchen

price, great location and cleanliness most of all early check in

receptacle for dog waste so i can clean up after my dog and i would have like paper towels in the kitchen

the wifi was a little bit slow

portant for us, as my spouse uses

wifi was a blast! everything was nice

booked early check in , room not available, tried to check in several times , long wait, over 40 minutes,

convenient and hand ample parking space

room, bed , bathroom, breakfast at the restaurant complimentary for kids

and room service did not come one day but the front desk staffs make it up for us

good on the website but no hot water warm at best no restaurant no bar it says there are but closed for renovations not disclosed on website ten minute walk to

welcoming, accommodated early check in

breakfast was great. the view of the lake breathtaking.

breakfast that joanne prepared was fantastic

i am celiac and for breakfast every morning she freshly baked gluten free muffins

house on a lake, home made breakfasts, made us go back to our childhood time

front desk check in process super easy and they helped us to do early check

manager was accommodating and allowed us an early check in

they accommodated an early check in and told me all about the hotel and facilities

parking was terrible no on site gym no little store

the rooms were nice and clean. there was a possibility to go to the gym.

shuttle early check in social room with drinks and entertainment friendly staff and

early check in

the kitchen was well equipped and everything worked well

immaculately clean, good breakfast in a spacious but cozy room that also had fun stuff for kids to do - games, pool table, etc

kids enjoyed playing pool and air hockey in the evenings

good value, close enough to downtown. they were cool about early check in and late checkout.

full kitchen & accomodating staff, and laundry available.

no laundry facilities on site, despite being implied on listing

the motel manager was very helpful and the motel had guest laundry facilities

complimentary laundry which was a huge bonus, because i was there for a hockey tournament where there wasn’t

agent at check in helped get me an early check in which was truly appreciated.

the pool & hot tub were alright, and they allowed an early check in.

allowed late check out with zero hassle, no late fee, kept housekeeping from knocking or rolling noisy

no breakfast, and coffee bar in the lobby needed improvement

full bar attached, liquor store in parking lot

great location. friendly staff. early check in. nice room upgrade

early check in due to room availability. the access to the club lounge was amazing.

the gym in the hotel is supreme for a hotel gym and the indoor pool and hot tub was awesome to swim in

kids loved the pool and hit tub

the pool was one of the best i've encountered, and the fitness center excellent

but felt ok leaving it with video servalence in place staff was very accommadating asked for early check in said would do their best but was welcome to leave car before check in but early

early check in for free (30 mins early)

staff lying to my face saying their laundry facilities broke the day before

the laundry facilities for guests, the furniture and the dark entry way.

guest laundry worked well and was easily located

had asked for a slightly early check in, and they were able to accommodate that

but the bedrooms were upstairs - difficult for nighttime bathroom visit (especially for kids)

food & amenities, flexible layout (2 bedroom suite plus sofabed), functional kitchen, on-site laundry machines, and really nice staff

bedrooms on upper floor so able to put kids to bed and adults could still stay up without disturbing them

.beautiful view, tons of space and loved the kitchenette! great location

accommodated our early check in, upgrade room on a busy long weekend

early check in

nice to have shuttle if you don t want to walk to

wifi frequently disconnects causing me to go over my data plan.

wifi was included and it was reliable

friendly and accommodating staff, they allowed us an early check in when we arrived to drop off our luggage

the staff were very friendly and accommodating, particularly when we requested an early check in to attend a wedding

with a group that involved kids and old age parent, the hotel staff ensured that our stay is comfortable

the restaurant and the bar was packed every time we went past it so that was a good sign that the food and service was

the cocktail bar bartenders were a joy to watch

we had to take an early ferry the next morning and this was very convenient for a single night's stay

location, staff and amazing breakfast. michael at the front desk was very helpful.

breakfast was amazing

the breakfast which was included was amazing

wonderful. the location was.perfect. the breakfast was delicious and presented beautifully.

the staff assisted with early check in, late check out, brought us a microwave, gifted our dog with treats, water bowl, and

hotel staff were amazing and we got a very early check in, despite only wanting to leave our bags there as the room was ready

2 days to repair tv, stairs made it impossible for elderly or handicapped to go to breakfast, no early check in, terrible room configuration with all furniture jammed together on one side with 1

was very good as we had a good variety on all 3 days of our stay - was very nice to have room service on all 3 days of our stay as this was not the case the last time we stayed - room

the kitchen was well stocked everything i needed to make my own meals

requested an early check in

early check in was requested but not provided

early check in allowed us to park the car and start exploring the city

comfortable bed and kitchen

great position, value for money, laundry facilities

for an early check in but it was only provided if i agreed to change from king to queen room with no

they allowed an early check in, staff all very friendly and the room was perfect.

lucky with an early check in which really helped with a place to

i was offered an early check in without even asking

the early check in

stay, comfortable reasonably sized room, staff was friendly and accommodated early check in

let me do early check in nice reception girl. room had view off road. breakfast was good

arriving at 8:00am was a very long wait after travelling for a long time , should accommodate a early check

i called if i could do early check in, and the staff i spoke to was very nicely help me out

the coffee bar in the lobby was a nice perk

love that i got an early check in (so grateful that i got that) i also liked that the location is downtown and only

the gym and change room facilities are excellent

we were on a long trip so it was useful to have a laundry

very old gym equipment. mice in the lounge area !

facilities the food the updated bathroom with a disability bar in the shower stall as an older couple with my husband using a walker, having a quiet bar a

they allowed us for an early check in like 3hrs earlier (i guess we re lucky coz room is available and it was victoria

laundry on site

the breakfast was more than anyone would need and the selections were amazing and delicious and hot and

did not let me checking with my husband’s credit card and my name on booking while kids were sleeping in the car

though our kids looks forward to pool or game room, since we spent enough time out, walking they did not

great location, friendly and courteous staff, early check in.

pet-friendly king suite was very modern, spacious, and comfortable

room service was horrendous -- pretty much the worst hotel food i have ever had

no room service parking was poorly managed

view, the quiet room, room service, access to victoria, breakfast, the suite with separate rooms

early check in request granted-friendly staff throughout

convenient location and they accommodate our early check in which is a really an a+

kids running up and down the hall at 9pm at night disrupting our quiet evening and waking my baby

room was very nice and offered ample space for our family of four (two kids aged 12 and 14)

a bit old fashioned, gym equipment is limited.

were within walking distance to a weddingud83dudc4dstaff were extremely helpful and arranged an early check in for us so we could make it to 4pm rehearsal

very clean and has kitchen

coin laundry.

i had asked for a late check out in order to take a shower before i left

helms inn has a visitors laundry so if you are travelling for any length of time as we were, this is a wonderful added extra