of house ruby gave us an early check in, which was very much appreciated

pool wasn t very warm

perfect for a long stay clean and spacious rooms with full kitchen, laundry room onsite, gym, a trail for walking or jogging

free wifi

breakfast bar was delicious

i requested early check in at 1:00 p

great staff, let me do an early check in.

andy,& anita at the front desk accommodated us upon requesting a early check in

everything about it was amazing. breakfast was sooooo good also.

gym was amazing, breakfast was definitely amazing

the gym was available and spotless

breakfast selection is very weak

accepting early check in

absolutely wonderful staff, laundry facilities for guests and great free breakfast selection.

from the time i check-in to meet staff, to the time i leave to meet hotel employee for breakfast

the breakfast!!!

patio furniture at pool was in shambles

the breakfast was great and had an early check in only because one room was ready

no explanation on early check in

got a nice quiet room on the top floor & early check in

we got here a little early and just came to check to see if we could do early check in and the guy at the front was so

early check in was great, it is such a hassle in other hotels, this was zero issue

the early check in was helpful too

additionally, the hotel amenities such as a pool and fitness center add extra value to the overall experience

laundry machines only working with app that didnt accept european credit card.

laundry on-site

i also liked having laundry close to my room

the staff was amazing. our room was ready for early check in!

hotel employee at the front desk was very accommodating and was able to provide us with an early check in due to our flight arriving a lot earlier than expected

the free shuttle from the airport and executive lounge was awesome.

restricted wifi in room....had to pay for it. alarm call i requested never happened at 0500 hrs

the front desk staff were very helpful and there s an airport shuttle that runs every 30 min

food, room, facilities, steven at front desk even did my early check in and boarding pass on

front desk was also helpful and accommodating with early check in and an hour later for check out

when asking about early check in, i was told $75 after completing she knocked it down to $50

hotel because it had free airport shuttles every half hour to and from sfo, my son wanted to a gym, and it was close to sfo

a recovering alcoholic i was saddened that the happy hour bar wouldn't provide non-alcoholic drinks at all

they were able to accommodate us to an early check in providing we paid an additional charge.

airport shuttle

room service was prompt

room was very nice, bar area was nice,

use keeping) was friendly and helpful

was great and they quickly returned a message about early check in, minutes later they agreed to let you arrive 2hrs

ease of check in and check out, and use of other facilities such as laundry

room was small but adequate, there was onsite laundry, the hotel is within walking distance to several good restaurants

a good laundry and a hot drink machine

laundry hours

proximity to the airport. accommodated an early check in. friendly staff

quiet and loved internal courtyard flexible early check in

we were allowed for early check in

was super close to sfo front desk allowed early check in morning shuttle super convenient store that sells premade meals

good: early check in was free

i know there's never a guarantee of an early check in, but it did seem surprising that even though the hotel knew we had arrived early in

the courteous young lady at the front desk,  allowed an early check in due to a flight change

didn't get early check in once arrived at 12:30pm, so we couldn't wash up or change for our event

and thanks for the early check in

she did accommodate us on early check in

especially impressed that we were able to get early check in after arriving

our 3 kids barely fit on the queen

the carpet in the room was filthy (my kids' feet were black

was perfect for a family, with small kids

i requested a very early check in as our flight landed early morning

our waiter at the lobby restaurant was also great considering we re dining with three kids under five

kids had a lot fun just watching airplane landing and taking off

gym dirty and broken equipment

to airport with shuttle

comp breakfast and we got an early check in and shuttle to

hotel didn't respond to my questions around hotel shuttle service or early check in previously posted twice

location was great. right by airport. appreciated getting early check in and late check out

they even accommodated my request for early check in and late checkout due to our flight times

kumar was awesome let me in on a early check in rooms were super clean beds where the best will definitely recommend and stay

was put off, as was other guest checking in early, to be met with a $20 extra fee for early check in

early check in

i got an early check in and they kept me informed and loaned me a converter plug

allowed us to have early check in which was exactly what we needed after the 14 hour flight home from singapore

early check in

an early check in (only 15 min after i booked the room), nice staff, good location- 5 min from the

we travel with 3 young kids we have other expectations

i liked the art above the bed and the wine bar in the the lobby

5 min from sfo , the staff very helpful nice wine bar and decor

the front desk area has a complimentary coffee bar and small kitchenette which is very convenient

we were able to do early check in so my elderly friends can get a nap in and not be cranky scrooges

bed very comfortable. accommodated my early check in request.

pool was not open

the breakfast can be improved.

laundry inside the hotel helps us during our stay

hotel - very friendly staff at check-in, gave us an early check in as they had a room available, great ambience, felt like a resort, jacuzzi/pool was

i appreciated the small things such as an early check in, confirmation of member points and

early check in was available.

the gym room has a nice selection of equipment and is rather spacious

free laundry. adequate size rooms

i asked for early check in and late check out since i was travelling with the baby

atmosphere was like staying home with outdoor fireplace and full facilities like gym, swimming pool and washroom

enough parking space. solid gym. good breakfast

my patio overlooked the pool area and there were pretty flowers

felt home away from home, tea and coffee were available all the time, laundry was free and breakfast was wonderful

i was very thankful i was provided with early check in and late check out due to my flight schedule

great breakfast and staff. went extra to accommodate my family with an early check in. thank you

the hotel let me in for an early check in

were charged a fair bit for an early check in, more than orginally stated by reception, but we were grateful to have a room

the pool and gym were closed.

they charged me extra for early check in.

had to pay 40$ extra for “early check in”, we arrived around noon.

the staff was exceptional and they accommodated our early check in request.

needed early check in and they were very very helpful in accommodating us, which was much appreciated

staff were really welcoming and arranged both a late check out and early check in for my family

bed lovely staff helped us out with early check in/out times close to sfo airport close to great food coffee, fridge, iron and

wifi was good and there wasn't too much noise from the el camino real

the wifi block some of the websites

some food and by midnight nobody was available to provide instructions on how to access the free wifi

love the friendliness of the staff, family owned, clean, free parking, and good location (lots of chinese restaurants around) (-)parking is abit tricky but all good (+)near sfo free parking near restaurants (-)parking no kind of parking (+)access exceptional service at check in free parking privacy / new decor availability excellent (+)a warm welcome on arrival. good car parking access. a quiet room (+) we returned late and all parking spots were taken (-)parking good (-)the parking

we called hotel for early check in and they let us check in early

the hotel was willing to do early check in, a plus

the room was ok. the staff allowed me a 30 minute early check in and check out.

we had an overnight flight that landed in san francisco early

loved that they offer a shuttle to the airport as well

early check in was available

to the airport -shuttle service -restaurant on site -recommendation from staff about returning rental car and using

the wifi barely reached my room on the 5th floor.

that the hotel's restaurant was closed along with gym, and shuttle service because of covid-19

that the hotel's restaurant was closed along with gym, and shuttle service because of covid-19

i was able to get early check in and late check out

also i wish each floor had laundry service

i was able to get early check in and late check out

close to airport & onsite laundry. the room had two bathrooms & two tv. great service 7 staff.

i also liked the fitness center with brand new equipment