the early check in was helpful too

they had more ice machines and easier way to access pool from rooms

the rooms are large, full of facilities, and have a swimming pool.

i also liked having laundry close to my room

friendly staff! spacious rooms! easy access to parking lot. there’s on-site laundry.

accepting early check in

the pool policy was not explained when i booked the room and called the front desk to inquire.

spacious room, comfortable bed, nice hot complement breakfast

laundry room

absolutely wonderful staff, laundry facilities for guests and great free breakfast selection.

was great and they quickly returned a message about early check in, minutes later they agreed to let you arrive 2hrs

ease of check in and check out, and use of other facilities such as laundry

room was small but adequate, there was onsite laundry, the hotel is within walking distance to several good restaurants

laundry hours

a good laundry and a hot drink machine

andy,& anita at the front desk accommodated us upon requesting a early check in

the gym was available and spotless

gym was amazing, breakfast was definitely amazing

excellent breakfast perfect room excellent service

breakfast was good, the staff was friendly

i requested early check in at 1:00 p

great staff, let me do an early check in.

of house ruby gave us an early check in, which was very much appreciated

stay was good but the property and rooms could use some updating and better wifi & dish connectivity

i hope that your facilities never lose this authenticity which raises the bar from other hotels i ve been to

the staff was friendly, helpful, and always took time to ensure my five kids had what they needed even delivering coloring pages to our table at 9:00pm at night

the comfy beds, the excellent breakfast, the equipped room.

i asked for early check in and late check out since i was travelling with the baby

the pool, gym and grounds are immaculate

felt home away from home, tea and coffee were available all the time, laundry was free and breakfast was wonderful

nice breakfast in the morning

nice fire pit area, small, clean gym, (free washer/dryer is a nice feature) and pool

early check in was great, it is such a hassle in other hotels, this was zero issue

the breakfast was great and had an early check in only because one room was ready

no explanation on early check in

we got here a little early and just came to check to see if we could do early check in and the guy at the front was so

got a nice quiet room on the top floor & early check in

the staff was amazing. our room was ready for early check in!

hotel employee at the front desk was very accommodating and was able to provide us with an early check in due to our flight arriving a lot earlier than expected

we checked in at 1:30am and checked out at 10:30 so there wasn't any late check out charge involved

expensive parking, limited gym/spa

location, free fast shuttle so i didn't have to wait long at the airport

front desk was also helpful and accommodating with early check in and an hour later for check out

food, room, facilities, steven at front desk even did my early check in and boarding pass on

when asking about early check in, i was told $75 after completing she knocked it down to $50

we called the room service for the soap but it was never delivered

love the waterfront the breakfast was amazing. the kids loved it.

was excellent accomodated both early check in and late check out which made my work travel trip so much easier

was excellent accomodated both early check in and late check out which made my work travel trip so much easier

they were able to accommodate us to an early check in providing we paid an additional charge.

the room service staff

hotel staff from reception to bar were courteous, would highly recommend

the restaurant could not deliver room service, i had to go down from my room to pick up food.

the hallways always had dishes from room service for days. our shower curtain was dirty.

assisted with early check in. very helpful front desk staff

the indoor pool

great staff customer service, a 10/10. wifi terrific. breakfast terrific.

swimming pool was perfect

did not have internet on my room

good: early check in was free

we were allowed for early check in

proximity to the airport. accommodated an early check in. friendly staff

was super close to sfo front desk allowed early check in morning shuttle super convenient store that sells premade meals

quiet and loved internal courtyard flexible early check in

at the front desk was most accommodating to my request for an early check in

breakfast foods provided in room were minimal but i prefer to go out to breakfast anyway.

like the breakfast in the room.

are super comfy, ice machine and laundry on site, fridge and microwave in room

pastries and juice for breakfast every day

we were in town early due to the time of my husbands surgery

we arrived very early and they got us right in a room

no laundry service but there s one near 7/11

a free laundry service and free bottled water were appreciated

nicely renovated and very well maintained, strong wifi, lots of tv channels, comfy bed, quality fittings, very neat and clean, soft drinks and

the courteous young lady at the front desk,  allowed an early check in due to a flight change

for early check in, willing to pay extra, told to come back at noon

i know there's never a guarantee of an early check in, but it did seem surprising that even though the hotel knew we had arrived early in

didn't get early check in once arrived at 12:30pm, so we couldn't wash up or change for our event

and thanks for the early check in

especially impressed that we were able to get early check in after arriving

the carpet in the room was filthy (my kids' feet were black

our 3 kids barely fit on the queen

was perfect for a family, with small kids

got an early check in time

they let us do an early check in as we were on the road for a few days and coming in earlier than usual

early check in efficient staff at reception free bikes onsite

was excellent - allowed myself an early check in to surprise my lady with flowers / wine & gifts ud83dudc4dud83dudc4dud83dudc4d will

appointed room, lovely balcony with views over the neighbouring golf course, the pool & outdoor area with fire pit

i requested a very early check in as our flight landed early morning

i also had two kids with me, who cried and complained that they were freezing the entire shower because

you can literally sit at the hotel bar and watch the planes taking off and landing

staff was amazing and it was really nice having the complimentary airport shuttle to catch an early morning flight

nice lobby area with large bar and food was pricey but nice

i also thought that the staff went above and beyond to accommodate my early check in

i didn't see a place for breakfast

the hotel staff made it sound like breakfast was included but it was not

no free breakfast and no free parking

new, clean, convenient location, good gym

location was great. right by airport. appreciated getting early check in and late check out

hotel didn't respond to my questions around hotel shuttle service or early check in previously posted twice

kumar was awesome let me in on a early check in rooms were super clean beds where the best will definitely recommend and stay

they even accommodated my request for early check in and late checkout due to our flight times

comp breakfast and we got an early check in and shuttle to