of house ruby gave us an early check in, which was very much appreciated

pool wasn t very warm

perfect for a long stay clean and spacious rooms with full kitchen, laundry room onsite, gym, a trail for walking or jogging

free wifi

breakfast bar was delicious

i requested early check in at 1:00 p

great staff, let me do an early check in.

andy,& anita at the front desk accommodated us upon requesting a early check in

everything about it was amazing. breakfast was sooooo good also.

gym was amazing, breakfast was definitely amazing

the gym was available and spotless

breakfast selection is very weak

accepting early check in

absolutely wonderful staff, laundry facilities for guests and great free breakfast selection.

from the time i check-in to meet staff, to the time i leave to meet hotel employee for breakfast

the breakfast!!!

patio furniture at pool was in shambles

the early check in was helpful too

the laundry room had new machines and cost only $1

liked the pool which was clean and maintenanced

are clean, stuff are super nice, the location is very convenient (right next to fwy 101), has laundry inside

the pool was closed at 9pm

was great and they quickly returned a message about early check in, minutes later they agreed to let you arrive 2hrs

ease of check in and check out, and use of other facilities such as laundry

laundry hours

room was small but adequate, there was onsite laundry, the hotel is within walking distance to several good restaurants

a good laundry and a hot drink machine

the breakfast was great and had an early check in only because one room was ready

got a nice quiet room on the top floor & early check in

no explanation on early check in

early check in was great, it is such a hassle in other hotels, this was zero issue

we got here a little early and just came to check to see if we could do early check in and the guy at the front was so

hotel employee at the front desk was very accommodating and was able to provide us with an early check in due to our flight arriving a lot earlier than expected

the staff was amazing. our room was ready for early check in!

the free shuttle from the airport and executive lounge was awesome.

pool was surprisingly too hot for our son to use but i would have liked it if swimming alone!

unless asked and had to ask for more towels often; had to pay for parking; had to reserve for the gym but i understand why

front desk was also helpful and accommodating with early check in and an hour later for check out

when asking about early check in, i was told $75 after completing she knocked it down to $50

food, room, facilities, steven at front desk even did my early check in and boarding pass on

i loved the breakfast and happy hour. nice trail along the bay.

loved the heated indoor pool and their lobby is real nice and spacious with the vintage vibe

they were able to accommodate us to an early check in providing we paid an additional charge.

room was very nice, bar area was nice,

d $26+ breakfast buffet was amazing- best i've encountered in years

airport shuttle

i requested for the late check out at 1pm and it was granted that day

proximity to the airport. accommodated an early check in. friendly staff

quiet and loved internal courtyard flexible early check in

we were allowed for early check in

was super close to sfo front desk allowed early check in morning shuttle super convenient store that sells premade meals

good: early check in was free

i asked for early check in and late check out since i was travelling with the baby

facilities are nice, fitness room was small but very complete, breakfast room was small , but lots of good choices, eggs, yogurt, pastries,

no kitchen, no laundry facility

gym too small/limitex

like a readily-available coffee machine, ice water and chocolate bowl in the lobby, and free laundry take it over the top

for early check in, willing to pay extra, told to come back at noon

she did accommodate us on early check in

the courteous young lady at the front desk,  allowed an early check in due to a flight change

i know there's never a guarantee of an early check in, but it did seem surprising that even though the hotel knew we had arrived early in

and thanks for the early check in

especially impressed that we were able to get early check in after arriving

the carpet in the room was filthy (my kids' feet were black

was perfect for a family, with small kids

our 3 kids barely fit on the queen

i requested a very early check in as our flight landed early morning

our waiter at the lobby restaurant was also great considering we re dining with three kids under five

shuttle service and the beautiful lobby

beds were old and worn out. no room service

the fridge didn't have a freezer, laundry was only located on 1 floor which was the 4th floor

they even accommodated my request for early check in and late checkout due to our flight times

kumar was awesome let me in on a early check in rooms were super clean beds where the best will definitely recommend and stay

location was great. right by airport. appreciated getting early check in and late check out

comp breakfast and we got an early check in and shuttle to

hotel didn't respond to my questions around hotel shuttle service or early check in previously posted twice

early check in

early check in

i got an early check in and they kept me informed and loaned me a converter plug

allowed us to have early check in which was exactly what we needed after the 14 hour flight home from singapore

was put off, as was other guest checking in early, to be met with a $20 extra fee for early check in

an early check in (only 15 min after i booked the room), nice staff, good location- 5 min from the

i travelled with kids and many pieces of luggage, there wasn't anyone to help with bags, the reception was man by

we travel with 3 young kids we have other expectations

rooms, accommodating staff, easy bart access

also, the hotel has no restaurant, no bar and the happy hour they talk about is half price for half a glass of wine

we were able to do early check in so my elderly friends can get a nap in and not be cranky scrooges

bed very comfortable. accommodated my early check in request.

for breakfast, we were given a list of food items to make choices

they also gave me 1 more extra hour for free to do a late check out

clean, quiet room--pleasant decor and lots of space; excellent breakfast.

hotel - very friendly staff at check-in, gave us an early check in as they had a room available, great ambience, felt like a resort, jacuzzi/pool was

early check in was available.

i appreciated the small things such as an early check in, confirmation of member points and

restaurant and gym convenient

gym wasn’t open but there wasn’t communication before

i was very thankful i was provided with early check in and late check out due to my flight schedule

great breakfast and staff. went extra to accommodate my family with an early check in. thank you

the hotel let me in for an early check in

were charged a fair bit for an early check in, more than orginally stated by reception, but we were grateful to have a room

the pool and gym were closed.

they charged me extra for early check in.

had to pay 40$ extra for “early check in”, we arrived around noon.

the staff was exceptional and they accommodated our early check in request.

needed early check in and they were very very helpful in accommodating us, which was much appreciated

staff were really welcoming and arranged both a late check out and early check in for my family

bed lovely staff helped us out with early check in/out times close to sfo airport close to great food coffee, fridge, iron and

wifi was good and there wasn't too much noise from the el camino real

the wifi block some of the websites

some food and by midnight nobody was available to provide instructions on how to access the free wifi

love the friendliness of the staff, family owned, clean, free parking, and good location (lots of chinese restaurants around) (-)parking is abit tricky but all good (+)near sfo free parking near restaurants (-)parking no kind of parking (+)access exceptional service at check in free parking privacy / new decor availability excellent (+)a warm welcome on arrival. good car parking access. a quiet room (+) we returned late and all parking spots were taken (-)parking good (-)the parking

we called hotel for early check in and they let us check in early

the hotel was willing to do early check in, a plus

the room was ok. the staff allowed me a 30 minute early check in and check out.

we had an overnight flight that landed in san francisco early

loved that they offer a shuttle to the airport as well

the staff was very accommodating to give us an early check in

staff at desk, room layout and provisions, breakfast was outstanding

how comfortable the beds were and the spa tub was awesome!

due to covid restrictions, the breakfast buffet isn’t there, but they give you a brown bag breakfast to take to your room

recommend the spa tub