were very obliging with early check in as we were going to a wedding

breakfast freshly cooked

next town, all staff friendly breakfast plentiful and food in restaurant excellent, has s small bar on the corner of

cleaning staff, bar staff, restaurant staff, reception staff etc was impeccable

nice bar downstairs

an early check in and wasn t disappointed, staff were very helpful

check in time was late we had a wedding and had to pay extra for an early check in

communication with hotel was great as we needed an early check in and upon arrival and checking in was seamless

room friendly staff bar area very nice breakfast excellent and what a view worth the money just for that

location,menu,room service,room and staff and customer service excellent.

of the hotel was great so handy to shops etc and an early check in time

it was immaculately clean, cosy with lots of touches that really made a difference, especially after an 11 hour

the kids enjoyed their visit and are already planning their return

stayed at harbourside as a base for a 3 day golf break playing the fabulous golf courses in ayrshire

we are booking again but with kids aswell, so really looking forward to another stay real soon thank you

receptio very welcoming, early check in was perfect and they made effort to make it special as was my wife's birthday

spacious room, lovely food for breakfast and in the restaurant

great parking

room service was great

hotel, next door to the women's open golf event which we attended

were staying as we had a function at 1pm, we requested early check in and was advised they would ask the housekeeper to have our room ready and they did,

we thought we had a good start when they allowed us a very early check in, because we were absolutely soaked, but it went downhill from there

i had an evening meal in the bar & that was tasty & again the staff were attentive & friendly

especially the wee guy behind the bar and the lovely wee woman who served me my breakfast

friendly staff, very good breakfast. bar is also good.

helped us out with an early check in which was much appreciated

lovely bar and restaurant area

staff friendly and breakfast lovely

ie king size quilt on double bed dog friendly but would be better if meals weren’t served in bar area, especially when football on big

was friendly, room was exceptional, bar was great and dinner and breakfast were outstanding

early check in . staff very friendly. great food and service.

staff, dog friendly, contemporary room, vintage golf club and golf hole prints on the walls, good

good food at breakfast and dinner in the restaurant

comfortable, staff were very friendly and welcoming, the hotel and bar area were very clean as were the rooms

one and only thing was the smell in the restaurant, like cooking smells, wondered if the kitchen had enough ventilation taking smells away, we did find it strong

they accommodated an early check in for me as part of a wedding party which was a massive help for me

special mention to christine at reception who went above and beyond, with early check in and taxis etc

breakfast was nice, early check in and staff were attentive.

ate in the bar most nights of the stay, food and service was excellent, and again the staff were very helpful

comfortable lounge and bar area

host,gave us early check in for our day at the races,great warm welcome and fantastic breakfast

early check in at no extra cost

allowed an early check in so as i could get ready in the room for the wedding were attending near by

host accommodated an early check in which was very much appreciated due to a wedding nearby

the park around the house, the alpaca and the pony were our kids' favourite part

accommodating with early check in special circumstances and excellent breakfast included in the price

easy to find and off road parking the the bar very cosy and comfortable

hotel, clean and well looked after, breakfast was really nice as well, staff there and in the bar were really friendly

a bit uncomfortable in bar as bar maid was afraid of dogs and made this obvious, we just went to a dog friendly place in

the bar could be better

returned calls prior to visit to support with arranging taxis to wedding and arranging early check in

to pay £10 per hour for early check in which we didn't find out about until we checked into the hotel

staff is very nice, allow me to early check in, breakfast is very good

booked 2 rooms at this hotel as we were attending a wedding and the staff arranged an early check in for both rooms to enable us to get ready

had asked for an early check in at 12,as had a wedding nearby at 1

allowed early check in and slightly later check out - so useful considering the weather

she even washed, dried, and folded our laundry for less than it would have cost use to do it ourselves

location good for beach kids park shops.all in walking just.up nextstreet

very peaceful, excellent location right next to the beach and the the kids park and great restaurants nearby too

for a wedding food was excellent, breakfast good choice, room was lovely, requested early check in and wasn t a problem, location was lovely, bar prices were ok for a

also no give with early check in

i arrived there had been a mix up and my early check in had not been noted

rooms were lovely with very comfortable beds, furniture, great shower and brilliant wifi

free parking and ev charging

was bad- my enquiry about early check in was only replied to 2 days later amd after i had checked out

early check in

i asked for early check in which was given

i emailed before booking to ask if early check in was possible but was told the hotel was busy the night before

friendly welcome and early check in to allow us to make the horse races.very friendly staff.

we were travelling for a wedding and we're given early check in which was a big help

the staff were so accommodating about an early check in for a wedding i attended that day

were spacious and we got early check in which was great as we had a wedding & had to get changed so this made it really easy

requested an early check in as we were attending a wedding, this was no problem at all

greeted myself and husband early check in to our room to get changed for a wedding

was very accommodating when we needed an early check in for a wedding

wedding nearby, and the staff, especially kirsty, were extremely helpful and accommodating to our early check in

helpful early check in as we were going to the horse racing which started earlier than originally

pleasant, helpful staff especially at early check in

lady on reception was 10/10 and went out of her way to accommodate us with an early check in

could hear the live music from neighbouring bar and the bottle bins getting filled once pub closed

the issues around trying to get in touch for an early check in. was a nightnare

we also asked for an early check in at 2pm which they gave us

liked how they accommodated our early check in the best they could by asking the cleaners to prioritise our room as we had a

hotel, fantastic customer service and was given early check in which was greatly appreciated, the suite is lovely i stayed there 2 nights then

great customer service early check in and rooms clean and spacious

were going to a wedding and asked for early check in

offering a drink and the ability to take over her lounge to watch the golf

and room was lovely staff on reception nothing was too much trouble, gave two weary travellers an early check in and room upgrade as well at no extra cost

the room description said it had a spa bath, but it turned out it was just a standard bath

wifi wasn t great, and i struggled to get signal using data

grounds, hotel room stunning, breakfast was lovely

there was nothing to dislike apart from the bar service was very slow.

friendly and helpful staff. good size room. early check in facility. clean and tidy.

early check in and was called back by the very kind receptionist to say that our room was ready and

staff greating you as you arrived to the hotel and not to mention the swimming pool for the kids

there were kids running round the bar at 9'30 at night

parking

charged 30 for an early check in considering the room is already clean and empty for us to use

and was able to get an early check in after arriving on an early morning trans-atlantic flight

m).

early check in. arrived at 8am. to room around 1pm

location, perfect for very early check in at airport

early check in which was needed as i was shattered and needed to rest, good breakfast, clean room,

unfortunately due to having an early check in we only had a continental breakfast

i had requested an early check in as we had travelled for 2u hours previously

easy drop off by car, very clean rooms, great location for an early check in.

for very early check in at airport, reception staff were excellent, wasn’t expecting much from breakfast

were very friendly, we couldn't book an early check in online but they staff were able to accommodate this request

customer service, cleanliness early check in and tartan carpet

we ate in the bar and the food was great

warmth to the decor, safe parking, pleasant staff, hot water for the massive bath and a beautiful bar and

helped me with a late check in as my flight got in late

we had requested an early check in to get ready for the wedding & were delighted when we arrived & were shown straight

i didnt use the wifi so didnt comment on

the accommodation, restaurant, and bar all clean and and very well organised leading to timely service

arrived a bit disheveled after awaiting for rac for 7 hours bar was very busy with a great atmosphere was checked in and requested a phone charger as i was not

car parking facility although prepared to move staff cars if necessary.

the day of arrival we had problems with our water and the hotel organised early check in for

wifi is very poor

room was spotless had everytjing i needed. spa bath with tv was excellent.

ev chargers onsite was also helpful

the room was sparkling clean and had a mini bar with soft drinks, alcohol and sweet/savory snacks

really liked the quirky story behind the douglas hotel and the early check in

pleasant and professional staff helpful with early check in as we were getting dressed for a

lovely building, great big room, speedy wifi.

both the bar and restaurant were comfortable and a great place to sit back and relax

service couldnt be faulted even when took a trip to the bar at 4am

this was the first time we had ever ordered room service and having a cold pint alongside hot fish and chips brought to the room felt like such

i d requested an early check in and it was handled brilliantly and gave to me free of charge

travelled with my young grandaughter as she was attending theatre school, i arrived early to leave luggage and was able to get early check in , so spent day at hotel ,all

for an exam and they were very accommodating with early check in and late check out

cleanliness of the place was first class, the staff were most welcoming and even catered for an early check in

were exceptionally helpful , asked for early check in which was facilitated immediately

really helpful, was able to park the car that midday and we got early check in as our room was easy unlike other hotels who charge u if you’re an hour early let

i had requested an early check in if possible as we had lunch booked for my husbands 40th birthday and the team were

great location. walk to city centre. early check in and parking.

early check in available, friendly staff, great rooms and clean. would definitely come again!

i requested an early check in and i was so happy that this was available

location and early check in very grateful for the early check in

asked about early check in - it was sorted via email

were great and did their best to allow us an early check in, however didn’t know the price of breakfast when asked, breakfast was tasty but

rooms, good breakfast buffet at relatively low price, value for money, location few bus stops away from city

bar service could have been better, but that's not a criticism

reception by a lovely young lady but didn’t get her name unfortunately and also got a slightly early check in

early check in

superb atmosphere. clean and organised common area. early check in.

had emailed in advance about early check in and was told to ask on day of arrival

early check in and also early into breakfast as well

gratefully we had cool air/conditioned rooms, and we were granted early check in

large room -good price -near the hydro an secc -comfortable bed -clean -friendly staff -early check in for no extra price -nice restaurant located near

staff very welcoming and took time to locate marriott rewards which enabled us to get an early check in

early check in friendly staff great room great location for ovo hydro parking next door for £12

for early check in as room was available

location and early check in was appreciated

good breakfast...and early check in...

girl helped us out with an early check in.

not really suitable for young kids

adults in our group, carrying luggage up 4 floors and changing room pairings for safety with the kids was very difficult

we got an early check in and a late check out

early check in and 12pm check out

friendly staff who helped get an early check in

allowed me early check in which was most helpful

channels close to hydro arena and city centre 24 hour m & s 1 minute walk away staff facilitated early check in and late check out which was really

very kind and organised a very early check in as i was flying in for a family funeral .

we also ordered room service from the restaurant

gym was a little small and limited in function, ie no treadmill

eally a pool and gym but can t have it all!) hah

well stocked bar with great selection of whiskies

we required early check in and it was sorted absolutely fantastic

they facilitated an early check in which was the best part our our experience

i had rang the night before about an early check in as we were travelling with kids and no one got back to me

we got an early check in as soon as we arrived

asked for early check in as part of genius perk, when we arrived at 14:00pm we were advised this was not

made to feel welcome and very good early check in so we could spend the afternoon in the city the day before a wedding the next day

not much! fridge in the room would have been useful as there’s no bar at the hotel.

there is a bar underneath part of the hotel that played music

lack of a lift and bar facilities.

staff excellent very clean very comfortable good late check out

they even allowed early check in and the hospitality was upto the mark

room, facilities,shower,tv comfy bed, location to the king s theatre, early check in

managed to get an early check in so worked out perfect for our weekend

we had exceptional service with early check in and late check out being no issue

the hotel accommodated every part of my trip by allowing an early check in and late check out at no extra charge

location was perfect, rooms were clean and got early check in

the staff allowed us early check in and late check out

early check in was very useful and accomadated well.

most staff were helpful, early check

we came to glasgow for a wedding, and therefore requested an early check in on saturday morning so we could get ready in our room