to get an early check in to accommodate a wedding which helped us greatly, staff all very friendly and helped

good sized parking spaces and the breakfast

the staff were unbelievably nice the food was epic and the bar area was amazing

it has a lovely bar which was very lively, but welcoming , whilst i stayed

it has a very pleasant bar area, and the restaurant is exceptionally good

for a wedding food was excellent, breakfast good choice, room was lovely, requested early check in and wasn t a problem, location was lovely, bar prices were ok for a

also no give with early check in

i arrived there had been a mix up and my early check in had not been noted

clean and comfortable, food was good , we had breakfast and meals in lounge which were well presented and

since my last year 2 years ago they had changed how breakfast is served, was table service previously now it s a buffet which i think works better

pleasant, helpful staff especially at early check in

lady on reception was 10/10 and went out of her way to accommodate us with an early check in

helpful early check in as we were going to the horse racing which started earlier than originally

wedding nearby, and the staff, especially kirsty, were extremely helpful and accommodating to our early check in

) everyone was very friendly and we ate in the bar both nights

i asked for early check in which was given

i emailed before booking to ask if early check in was possible but was told the hotel was busy the night before

was bad- my enquiry about early check in was only replied to 2 days later amd after i had checked out

early check in

friendly welcome and early check in to allow us to make the horse races.very friendly staff.

first 40 minutes in the hotel waiting for a staff member to call me back to see if i could get early check in, which is pretty bad

were ok, could do with a little tlc in areas, we paid for early check in to get ready for a wedding and this was forgotten about, we were given another room

liked how they accommodated our early check in the best they could by asking the cleaners to prioritise our room as we had a

for early check in and i got it no problem i couldn’t have been more grateful for the help thank

the issues around trying to get in touch for an early check in. was a nightnare

was very accommodating when we needed an early check in for a wedding

we were travelling for a wedding and we're given early check in which was a big help

greeted myself and husband early check in to our room to get changed for a wedding

were spacious and we got early check in which was great as we had a wedding & had to get changed so this made it really easy

requested an early check in as we were attending a wedding, this was no problem at all

the staff were so accommodating about an early check in for a wedding i attended that day

allowed early check in and slightly later check out - so useful considering the weather

very peaceful, excellent location right next to the beach and the the kids park and great restaurants nearby too

location good for beach kids park shops.all in walking just.up nextstreet

she even washed, dried, and folded our laundry for less than it would have cost use to do it ourselves

host accommodated an early check in which was very much appreciated due to a wedding nearby

host,gave us early check in for our day at the races,great warm welcome and fantastic breakfast

allowed an early check in so as i could get ready in the room for the wedding were attending near by

early check in at no extra cost

the added bonus was the alpaca duke and pony muppet who my kids loved

were going to a wedding and asked for early check in

offering a drink and the ability to take over her lounge to watch the golf

special mention to christine at reception who went above and beyond, with early check in and taxis etc

breakfast was nice, early check in and staff were attentive.

they accommodated an early check in for me as part of a wedding party which was a massive help for me

comfortable lounge and bar area

restaurant and bar area are very pleasant and the food is lovely

early check in . staff very friendly. great food and service.

lovely outdoor area for good weather very useful to have ev charger on site for

it’s a 5 minute drive to royal troon and around 15 minutes to prestwick golf

one and only thing was the smell in the restaurant, like cooking smells, wondered if the kitchen had enough ventilation taking smells away, we did find it strong

couch or two, as the dining tables and chairs were quite formal and not as 'relaxed' as the main bar

helped us out with an early check in which was much appreciated

safety catch on one of the windows which could be opened fully and could be dangerous for young kids

great location, close to the beach, with walk, near royal troon for golf and close to thel town

breakfast bit too early.

/ rooms are immaculate ,staff are so very helpful and friendly food is great easpecially the breakfast , my family and i had a wonderful stay and look forward to going back , highly reccomend

were staying as we had a function at 1pm, we requested early check in and was advised they would ask the housekeeper to have our room ready and they did,

we thought we had a good start when they allowed us a very early check in, because we were absolutely soaked, but it went downhill from there

especially the wee guy behind the bar and the lovely wee woman who served me my breakfast

i had an evening meal in the bar & that was tasty & again the staff were attentive & friendly

place to stay just some of the punters abusive to staff 1 bar staff walked out ( just getting trained

welcoming greeting , early check in given, fresh white linen , amazing breakfast ud83dudc4d

we were attending a wedding close by and when i asked for an early check in was advised they didn't know if this was possible or not, however when we arrived 1

accommodating to early check in request

the staff were lovely and polite and there was a nice choice on the evening menu and the included breakfast was good also a variety of things to choose from

i ate at the hotel bar each night of my three night stay and the food was excellent and very affordable

we were guests for a wedding at another venue and the hotel was very accomadating arranging an early check in so we could get ready

arranged for early check in and had everything to confirm it but there had been a mix up and they didn t have

we had early check in as attending wedding and this was great to accommodate us, only costing 20 for 2hr

the room the parking , the facilities the staff the superb sunday meal so very clean , it beat all of the other

breakfast bit dry

receptio very welcoming, early check in was perfect and they made effort to make it special as was my wife's birthday

wifi very slow

wifi was awful

great car parking and food served all day

restaurant was fully booked on arrival so had to order room service food which was poor-ceaser salad wasn t nice and teaspoon size cheese portion with

of the hotel was great so handy to shops etc and an early check in time

kids did not like the smell of cigarette smoke coming from back garden

stayed at harbourside as a base for a 3 day golf break playing the fabulous golf courses in ayrshire

small apartment had everything we needed the kids loved the garden staff were very friendly and helpful amazing value for money decor was lovely

we are booking again but with kids aswell, so really looking forward to another stay real soon thank you

booked 2 rooms at this hotel as we were attending a wedding and the staff arranged an early check in for both rooms to enable us to get ready

to pay £10 per hour for early check in which we didn't find out about until we checked into the hotel

returned calls prior to visit to support with arranging taxis to wedding and arranging early check in

staff is very nice, allow me to early check in, breakfast is very good

had asked for an early check in at 12,as had a wedding nearby at 1

were very obliging with early check in as we were going to a wedding

breakfast was extremely good with black pudding and haggis

staff so ready to help wonderful breakfast waitress seems to do everything from breakfast to cleaning to changing beds she was

breakfast was just as amazing

breakfast and location were both great