staff were really friendly and went out of their way to let us have an early check in as we were attending a wedding

wifi intermittent

lovely cosy bar serving excellent food and staff very friendly

free parking on location

great breakfast and really friendly staff.

friendly staff - very helpful and room was ready for early check in

they were really accommodating with an early check in when we had a wedding to attend

welcome, early check in, very friendly staff, room was spotless and large, bathroom brand new and lovely,

you couldn t want for more what private parking and an excellent town centre location it was perfect for our stay

having kitchen was helpful and practical too

they accommodated our early check in request and loaned us an iron

excellent breakfast and nice bar to sit and have a drink.

amazing breakfast and very attentive and friendly staff

breakfast really nice with help your self tea and good selection of coffee

room was amazing and extremely spacious,huge bed,large bath,and good selection of beers in the bar with a pleasent

staff accommodated a 45 minute early check in - albeit reluctantly

we asked if there was anything they can do early for us, even a banana for the kids would've sufficed

room service restrant shut at 20:30 we paid extra for a better room but was joined by two doors

the wifi was a bit slow and the food was really good but a bit pricey.

it was so nice being able to use the spa facilities for no extra cost and again the staff were extremely helpful and friendly

early check in as was in the area for a wedding, after a phone call to the hotel they arranged for

food in the bar was so tasty and super filling

the staff are really helpful and friendly,food is delicious, breakfast and evening meals

was nice , clean, not far from the restaurant, car park staff on the bar were great breakfast was

the price the room was fantastic, food was fresh and the bar reasonably priced, breakfast was excellent would stay again and pay more as i feel the room was

owners was lovely and welcoming even prepared to let us have an early check in if needed

the food in the bar was good as well as the breakfast in the morning

the bar had a very friendly atmosphere at night and the breakfast was great,cooked fresh to order

with setting the bar so high, the breakfast- whilst adequate- was not superlative

the food, beer and the service in the bar was excellent

friendly staff, very dog friendly. early check in and late check out. breakfast was good too

food lively especially the cooked breakfast

excellent breakfast

we ate in the bar in the evening and the food was excellent and then enjoyed a delicious english breakfast the

very good dinner and breakfast also reasonably priced wines

managed to get us early check in

requested a early check in

and facilities good ' breakfast was very good ,great choice staff were pleasant asked for an early check in which was

thank you for our early check in!

late check out... also accommodated an early check in!!

the staff were accommodating to our every need even supporting us with an early check in due to needing to attend a local wedding

breakfast, very comfortable bed, spacious bathroom - with a bath

the food is excellent,wonderful bar where you feel quite comfortable as a woman travelling alone

bar area very stylish and the food in the restaurant was very good

breakfast was delicious and beautifully presented

as i was coming in from the airport at an early hour, i appreciated the early check in

lovely bar downstairs

bar downstairs serves well priced drinks

fantastic bar downstairs, no noise from it

only thing i would suggest is to change the bar that holds the shower curtain as it falls down.

early check in

room was immaculately clean as was the kitchen area

were so warm and friendly and very helpful,liked using the kitchen to help ourselves to hot drinks and breakfast had everthing you needed, near train station

were in room number 8 and found the kitchen a very good idea and very close you are able to have as much or little as you want without

i loved the kitchen

friendly staff and sorted us with an early check in

friendly staff, great bar ud83cudf78

the staff are lovely and pleasant, so helpful the young lady behind the bar is a credit to the place

nice bar area. clean room. bed was really comfy.

clean tidy new bar manager

breakfast was good. we also got an early check in which was really helpful.

great service and a fabulous breakfast delivered to our room with a great selection of fresh

found that once you've checked out at the hotel, you are no longer allowed to use the spa unlike other

the team at the spa and gym was extremely helpful

first class swimming pool, spa, gym and the spa garden which had a hot pool

accommodated us with early check in as we were going to a wedding, thank you

the room was quiet with easy access to the carpark and the bar etc

we were warmly welcomed by the bar staff

isn't something we didn't like but just to say there was noise from the bar but to reassure fellow travellers it seems intrusive but was quiet by 22

lovely and they were brilliant confirming my labrador was more than welcome (and don't charge a pet fee)

comfy bed, fresh bedding and towels. early check in a 1pm.

an early check in as at a local wedding

breakfast was big and all the staff were lovely

we drank in the bar downstairs, good selection of beers, hearty cooked breakfast and one evening we ate dinner -

the food was really good and the breakfast was filling and all the staff were fantastic

we got an early check in because the rooms were ready which is really good service

amazing selection at breakfast and the full english was perfect

great breakfast

cosy, comfortable, good running hot water, clean loo, good breakfast and millie the host was very friendly and helpful

the breakfast was fantastic

exceeded our expectations, form early check in, accommodation, evening meal by open fire, lots of little extras, bath and shower,

a really great stay, fully appreciated the early check in on a very rainy day

fridge so that we could have fresh milk for drinks/breakfast, which we could access more from the bar when needed

eat in bar with dog so although dogs allowed on property this meant travelling elsewhere to eat as

my husband is very keen on good real ale and he wasn't disappointed by the selection at the bar either

early check in

the day manager was lovely as were the bar staff.

wht a fantastic team and amazing room and excellent bar

very professional sunday lunch was lovely bar area very welcoming and

the bar and restaurant area is always busy and has a great atmosphere

allowed early check in. staff friendly with wonderful north east accents

walk from railway station well met at reception and allowed early check in to our room comfortable night followed by a full breakfast allowed to leave suitcase

everything from the welcome and early check in to a great breakfast.

the breakfast is delicious, the bar area is very relaxed, the room i had was all i needed given the price i paid

possibly first impression having to walk into the bar and karaoke was a little off putting but the rest of the stay was great

clean, comfortable bed and bedding! very accommodating for very early check in.

brian, the owner, was very kind and generous with his time and allowed us to use the laundry facilities knowing that we'd been traveling for weeks