really liked the staff, went the extra mile when i requested early check in!

music was a little mundane in the bar later in the evening and as previously mentioned the pool would be a real benefit to the

was overlooking the golf field

lack of pool and spa pool very weak. needs stronger jets

we ordered room service and the food was very good

room was huge clean and more than enough coffee tea milk etc also i asked for early check in and they couldn't be more helpful very happy with my stay and service thank

breakfast was wonderful, and well presented

car parking was readily available and free

kids allowed to run around upstairs along hallways

great hotel & restaurant & bar & friendly lovely staff. highly recommend!

staff were extremely helpful and friendly, allowing early check in before i travelled to the nearby wedding venue

the room was so comfortable with a well stocked kitchen along corridor to help ourselves to breakfast

service was aimed at relieving the locals of there cash with trays of shots coming across the bar which would not be out of place in a london watering hole

the breakfast bar was limited but plenty, especially as we’d been out for a big meal the night before

atmosphere in bar was very

staff allowed early check in so was able to relax

spacious beer garden to enjoy a drink from the bar whilst getting the last rays of sun

great service at the bar and in the restaurant, prices reasonable

i had breakfast twice and an evening meal, all perfectly cooked and delicious

say we didn t like it but parking is not on site , but only a few yards away but worked out fine

we asked for an early check in and this was accommodated

we had a couple of drinks in the bar after our party, and the staff were all really friendly and a pleasure to speak with

excellent dinner, breakfast and the room was very comfortable.

great food choices for evening meal, breakfast amazing and staff very attentive.

and clean room and bathroom lovely walk in shower excellent breakfast had an evening meal in the pub which was fab friendly and helpful

warm welcome and early check in

nice cooked breakfast

breakfast, game pie and burgers

hotel has lots of space for both bar and restaurant

stunning location, friendly staff, excellent cooked breakfast- perfect night’s stay in the beautiful village of

staff was very accommodating with early check in that was needed for local wedding.

convivial bar and great restaurant

the breakfast is amazing

breakfast lovely too

breakfast was delicious, we wished we had booked for dinner

i requested an early check in as we had a wedding to get ready for the staff were very helping and sorted it for

not receive information to inform of early check in (before 4 as xmas day) and bar closed, we were told we should have had an email

arranged early check in, a taxi to and fro our event, clearly explained about the car parking and how to get

breakfast was so good, was lovely & hot & nicely presented

great breakfast

one of the team, lowri, was very helpful and arranged for an early check in for me which was much appreciated

the cocktails were good at the bar and staff were friendly

it has a nice bar and garden at the back and the beds were very comfortable

the bar had snug rooms off it with sofas and good music to chill

extremely helpful, friendly staff. delicious breakfast. very quiet room.

of welcome, early check in

was great with the kids

steep parking which couldn t be helped.

would suggest that when ever possible a grab bar should be installed in the bath/shower

was great with the kids

comfortable beds - spacious room - beautiful decor to room & traditional bathroom - early check in - free parking with plenty of spaces - quiet village - lovely open lit fire to pub -

early check in available

lovely general area with self-service bar and lounge area

decor very tasteful and whilst we didn’t use it the honesty box approach to the bar after hours was a classy touch, and speaks to the integrity of the establishment

lovely hotel clean room staff great breakfast a little expensive

breakfast was beautiful and plenty of choice

we arrived quite early but the staff managed to get our room ready for an early check in at short notice which was

beautiful rooms lovely location friendly staff very nice breakfast

parking

how cosy the room was, room service was fantastic, spacious room, decorated in such a stylish way, breakfast was excellent

cosy the room was, room service was fantastic, spacious room, decorated in such a stylish way, breakfast was excellent, gorgeous lamps and small details around the room like old

great location, clean hotel, early check in and staff were helpful

early check in this wasn’t accommodated left waiting for ages made us late as a result with our

room was fine with walk in shower and early check in

comfy stay helpful staff good breakfast accommodated leaving our luggage

great location and accommodation. friendly staff and a great gym.

staff and they arranged early check in it was so nice experience

early check in was brilliant

i stayed at apex for my graduation and the staff were so lovely, they arranged an early check in for me to get ready in time for the ceremony

as this was one of the best hotels i have stayed at in the uk things i liked about this hotel: - early check in: drove from london and was super happy when the front desk told me my room was ready

lovely accomodation staff - even offered early check in

an early check in was available and enable us to relax for our event rather than having to come back

nice setting, nice room. friendly bar man. pretty good food.

fantastic, friendly and made most welcome the rooms felt like home warm and comfortable, breakfast was a great idea and the food top notch, thanks i will return

breakfast was provided in a fridge in the room

nice ambience in the bar and restaurant and friendly, attentive staff. comfortable bed.

comes with lovely flat screen tv very clean with a coffee machine checked in at 14:30 (early check in since we rocked up a bit earlier) the staff were friendly and helpful - you can keep

location and staff where exceptional allowed us an early check in

they also keep your luggage for late check out/early check in giving you more time to spend in the city without lugging it around

i liked it all, friendly staff clean rooms, early check in.

value for money rooms small but adequate check in easy and our room was ready when we arrived early check in time officially 3 reception staff friendly always welcomed you with a greeting and a

great staff, enabling early check in and storing luggge while we explored

she also allowed us an early check in as room was available

the staff were welcoming and friendly, and they were very accommodating, giving us an early check in

) the location is 15 minutes walk max to bath spa rail station, a couple of minutes from the abbey, parade gardens, lots of restaurant options

you are right in the centre of historic bath, roman spa and cathedral are just around the corner, nearby columbian coffee shop serves amazing coffee

excellent location, friendly staff and early check in was very helpful

after travelling for over 30 hours and the staff went above and beyond to find me a room for an early check in

from the helpful concierge parking to the early check in and so central location

bar and restaurant area was exceptional and the newly refurbished rooms are divine

poor wifi!

very helpful reception staff, sorting out an early check in.

the check in process didn't tell us anything about the wifi, times of breakfast or show us up to our room

no room service at this hotel and the room was smaller than i was expecting

whilst we didn t use the bar or breakfast it looked great and i d happily come back

wifi was challenging.

had an early check in as our daughter was having her wedding at the hotel so it made all the difference to

g kids have own room, rather than one large bedroom or someone sleeping in the living room

family friendly at all the facilities are dated and they don’t cater for kids especially over easter

indoor pool is a little bit small but i was still satisfied!

the size of the pool and parking facilities not enough spaces

they also accommodate our early check in

location liked early check in

i approached the desk at 8:30am to ask for early check in if possible

there was a cafe on site , early check in was available and location key

between your staff, all seemed obstructive and you were very unclear / ambiguous regarding the early check in / late check out

early check in

parking on site early check

great parking and central location

great stay started with easy and free parking off street/on site

hotel, easy to find, good parking, great location, 10 minute stroll to bath centre, extensive breakfast menu, friendly &

little things, we asked for early check in but the room wasn't ready

our baby at the last minute and the staff were very accommodating and we also requested a free early check in in advance

we knew we could check in a little early as we had messages the night before but let's face it 10am check in is a no go at any any

then in the morning i asked for avocado with my vegan breakfast and again there was no problem

the bar had good opening times

was given early check in at no extra cost and was able to leave my car all day

hooks had come off (too high for me to reach) so hard to shut them properly no possibility of early check in (no reply when i asked how much the ‘additional fee’ was), no bag storage

the early check in and later check out times were really nice

clean, lovely breakfast and great location with bus stop across the road into bath

and very clean - the decor and furniture were very dated - the bed was very comfy and continental breakfast had a good selection

we had requested an early check in and the room was ready at 12 noon instead of 3pm, which made a huge

from the bar were a bit disconcerting as i wanted to go to bed early

great staff , nice comfortable rooms and a cracking breakfast

room was huge,food was great,evening meal and breakfast,and the staff were very helpfull

the staff were terrific and the breakfast outstanding

location, excellent room, early check in, friendly staff and great breakfast

early check in by email but when we arrived we were not expected by the staff member in the bar who

we had a wedding to attend so early check in was a real plus

good to have the choice of the bar menu and a la carte as i was travelling with my 13 year old who preferred the bar food options

be noisy from road traffic but easy parking on site and only short drive to airport at

early check in and on site free parking were a bonus

the bar and dining area is really quirky and cosy

breakfast was 1st rate

lovely bar and garden with excellent food

dog friendly, lovely food, excellent drinks selection with knowledgeable bar staff happy to share recommendations