we had requested an early check in and the room was ready at 12 noon instead of 3pm, which made a huge

the food was incredible both the evening meal and my breakfast, full of flavour and cooked beautifully

bar staff / meet and greet exceptional

a lively, friendly atmosphere in the bar and beer garden

restaurant and bar areas lots of character, stone walls, candle lighting looks very old fashioned

early check in and on site free parking were a bonus

place to stay , from the lovely room to the traditional bar & restaurant

breakfast was very enjoyable and, as with our evening meal, the staff were very helpful and

buzz the bar restaurant exceeded our expectations the food and staff could not have been better

breakfast was also delicious

comfortable beds - spacious room - beautiful decor to room & traditional bathroom - early check in - free parking with plenty of spaces - quiet village - lovely open lit fire to pub -

staff was very accommodating with early check in that was needed for local wedding.

breakfast was also amazing

convivial bar and great restaurant

breakfast was super tasty and well presented everything about this hotel was 10/10 absolutely spot

breakfast lovely too

early check in

parking on site early check

wifi was good

in a beautiful brand new studio with parking and kitchen facilities

location for town, walkable within 5-10mins and added bonus of off road parking

the early check in and later check out times were really nice

hooks had come off (too high for me to reach) so hard to shut them properly no possibility of early check in (no reply when i asked how much the ‘additional fee’ was), no bag storage

was given early check in at no extra cost and was able to leave my car all day

smallest bar in the country

they accommodated my request for early breakfast and allowed us a late check out

very helpful reception staff, sorting out an early check in.

ike all

however we were going to the spa so not planning to spend any length of time in the rooms

the staff were amazing, room service was fast and tasty

wifi was a little slow, rooms are a little small too

great staff, enabling early check in and storing luggge while we explored

the staff were welcoming and friendly, and they were very accommodating, giving us an early check in

she also allowed us an early check in as room was available

you are right in the centre of historic bath, roman spa and cathedral are just around the corner, nearby columbian coffee shop serves amazing coffee

) the location is 15 minutes walk max to bath spa rail station, a couple of minutes from the abbey, parade gardens, lots of restaurant options

our room wasn't available for early check in, but they happily provided us with a place to change for the wedding we were

breakfast was very good. it was in the bar of the pub, and was clean with a superb view.

in for evening meal as well as breakfast dog friendly - you could have them with you in the bar area

lots of parking

wifi didn t work but that s a minor issue

location liked early check in

between your staff, all seemed obstructive and you were very unclear / ambiguous regarding the early check in / late check out

i approached the desk at 8:30am to ask for early check in if possible

they also accommodate our early check in

there was a cafe on site , early check in was available and location key

comes with lovely flat screen tv very clean with a coffee machine checked in at 14:30 (early check in since we rocked up a bit earlier) the staff were friendly and helpful - you can keep

my request for early check in, i was upgraded to a bigger room and the staff were lovely

value for money rooms small but adequate check in easy and our room was ready when we arrived early check in time officially 3 reception staff friendly always welcomed you with a greeting and a

they also keep your luggage for late check out/early check in giving you more time to spend in the city without lugging it around

location and staff where exceptional allowed us an early check in

room was fine with walk in shower and early check in

early check in this wasn’t accommodated left waiting for ages made us late as a result with our

great location, clean hotel, early check in and staff were helpful

staff, the wonderful breakfast included with a few vegan options and the small multi purpose gym, but the location is also the highlight as it centrally located to the town, bars, restaurants,

comfy stay helpful staff good breakfast accommodated leaving our luggage

as this was one of the best hotels i have stayed at in the uk things i liked about this hotel: - early check in: drove from london and was super happy when the front desk told me my room was ready

i stayed at apex for my graduation and the staff were so lovely, they arranged an early check in for me to get ready in time for the ceremony

lovely accomodation staff - even offered early check in

staff and they arranged early check in it was so nice experience

early check in was brilliant

excellent location, friendly staff and early check in was very helpful

from the helpful concierge parking to the early check in and so central location

after travelling for over 30 hours and the staff went above and beyond to find me a room for an early check in

the wifi was a bit limited.

the dining room service was inconsistent and chaotic

of welcome, early check in

was great with the kids

everything handy ev charging and free parking

to bath centre and spa is excellent for walking 15mins to all amenities

plenty of off street parking and a ev charging point

had an early check in as our daughter was having her wedding at the hotel so it made all the difference to

parking was busy when we arrived but all sorted out

the staff were so very pleasant and helpful from parking the car on arrival to

the swimming pool is warm and very relaxing, perfect for a swim at the end of the day

we enjoyed a light meal in the bar area in the evening as we had eaten at lunch and enjoyed a lovely crab salad, vegetable

early check in available

the breakfast was very nice with a buffet style hot and cold food

and the honesty bar is really nice

breakfast expensive

far from bath city centre very long walk no bar /lounge to have a drink at night no room service to order

early check in was allowed. food is to a very good standard. location is superb.

we were in secret room 4 which is quirky with wonky floors, low beams, no tv and dodgy wifi and we wouldn t have changed a thing

wifi wasn t working and there isn t any phone signal due to location

television in the room, which we did understand, and at least there was excellent wifi

is no indoor bar to sit and have drinks, so in bad weather you would need to go into the restaurant

we knew we could check in a little early as we had messages the night before but let's face it 10am check in is a no go at any any

little things, we asked for early check in but the room wasn't ready

our baby at the last minute and the staff were very accommodating and we also requested a free early check in in advance

right on the race track and next door to the golf

warm welcome, great breakfast, great location

had an early check in which was really helpful as we were off to a wedding that afternoon and couldn t

we were travelling down from cheshire to the hotel for a family wedding and requested early check in to get changed in and the hotel were excellent in accommodating us

was perfectly located as we were visiting friends in upton scudamore, they also accomodated our early check in request

i had an early check in which was actually ready earlier than stated

lovely decor and keys were left for early check in which was much appreciated

one of the team, lowri, was very helpful and arranged for an early check in for me which was much appreciated

it has a nice bar and garden at the back and the beds were very comfortable

the bar had snug rooms off it with sofas and good music to chill

the breakfast was very nice also after a few cocktails in the bar the night before

such a warm and friendly welcome, and the girls behind the bar even carried our suitcases to our room while my husband parked the car

arranged early check in, a taxi to and fro our event, clearly explained about the car parking and how to get

not receive information to inform of early check in (before 4 as xmas day) and bar closed, we were told we should have had an email

i requested an early check in as we had a wedding to get ready for the staff were very helping and sorted it for

prime location, beautiful room and a glorious breakfast included in the price

modern designed bar and dining area

the hosts were also very accommodating of our request for early check in, and making sure our luggage was delivered and collected again by our luggage

some of the kitchen utensils were not clean.

the location was next to a quite noisy road. the kitchen was not very clean and in need of tlc.

noisy road, heavy traffic. the accessories (e.g. kitchen/batth) might need modernization.

the kitchen really needs a deep clean, the sink area, utensils, glasses, pots and fridge were all dirty

room was huge clean and more than enough coffee tea milk etc also i asked for early check in and they couldn't be more helpful very happy with my stay and service thank

the view in the morning was amazing)) thank you so much. kids was so happy, wife happy, so

the view in the morning was amazing)) thank you so much. kids was so happy, wife happy, so

location, good amount of parking and the staff were exceptionally nice, especially sarah

parking had security lighting loads of takeaways close and a really good friendly bar downstairs

sorted out early check in

advertises as room service, but when tried l was told l had to pre-order!

clean rooms and bathrooms, access to pool and gym, a pleasant ambience, friendly staff, 100% recommend

indoor pool was heated with just the right temperature

bathroom beautifully modernised excellent shower super comfy bed lovely outlook wifi fast and stable staff friendly and

staff were extremely helpful and friendly, allowing early check in before i travelled to the nearby wedding venue

the food from the bar downstairs was fantastic!

lovely kitchen area to make breakfast in. comfortable bed, friendly staff, good evening meal

the bar staff were really friendly

no information about anything from the over busy bar staff i had to wait until they had time to show me to my room between bar customers nothing in