you ever cant find the air con controls its hidden you have to flip up a latch on the vent lol nearly died of heat until we called in the middle of the night and found it, which is great that

couldn't do early check in at all

was nice to have a little bit of an early check in, front desk agents were wonderful during check in and check out and we really liked

very nice and front desk staff gave me early check in and late check out.

having to go outside to get to pool and lobby/restaurant from room

was able to get an early check in which really helped out as i needed a place to work from for the day

large room with kitchen, helpful staff

laundry was also in the suite which was nice

we got a free upgrade, but i think we must have because our room had a separate living room and a kitchen

i was so happy our suite had laundry- very helpful with a 5 month old

they did make accommodations to get us early check in which was very nice

the breakfast

ample parking outside

location, good parking, easy access,food near by.

it s got a hot tub and pool

they were also able to accommodate an early check in which was very helpful since restaurants and libraries were closed

offered early check

little noisy at night with the bar close by, but other than that i have no complaints

no pool or breakfast.

the only thing i could say to make it better would be a pool and hot tub

pool, access to skytrain, room size, early check in

good gym too

small kitchen without a toaster is very frustrating and when asked for one, front staff just smiled and

room service not available after hours

no customer laundry

access, pet friendly room, spacious room, and staff were helpful in getting us an early check in

made our morning by accomodating us for a quick dress change, and then also accomodated our early check in

once we checked in we found out it was closed which was disappointing for the kids and i

it was stated that the room would include a kitchen, kitchen ware and stove top but our room did not have any of these

small gym and laundry rooms came in useful

clean. comfortable. quiet. very helpful staff. got an early check in.

was charged a $30 early check in fee even though a room was ready

i needed early check in as i had to be somewhere else during the whole check in window of 4:00-11:00

gym timing was poor and no appropriate office space is available

gym facilities adequate for a great workout

the convenient down-town location, early check in, heated bathroom floors, robe and available recycling bin in the room

were great and we did get the early check in we requested

great staff that tried to accomodatte our early check in request

me for early check in & late check out, extended 1 hr

our staying was very nice beginning from early check in ( at 1 pm), and finishing be free breakfast and free underground parking

flexible with early check in and late check out

like have chai (indian-style tea, not tea bags) at breakfast

there is a very good gym and swimming pool, which, for somebody like me who is very active and likes to go to the gym

the location and breakfast was very good. i love how clean the area was.

the gym could have more equipment or updated equipment

needed an early check in, but could not be guarenteed

stayed in a suite which had a small kitchen which was handy during the week we had to be out of our home for some restoration work

feel that the pictures on the site for the rooms did mislead me a bit - mostly the kitchenette and living room

close to the hwy pool and hot tub and gym !!

large room with a good kitchen and comfy bed.

upgraded to a suite. plus they accommodated my request for an early check in.

was separate so she could go to bed at her regular time while i hung out in the living room/kitchen and watched some tv

had a free upgrade to a kitchen unit and were very pleased with the design features of it

was not expecting to have a full kitchen! bed was extra cozy, and bathtub was deep!

to local restaurants, golf courses and highway

the staff was super friendly and was even able to accommodate an early check in

very helpful with doing laundry

also we really appreciated the early check in

when i called to ask about an early check in, i was sort of brushed off and told to call back in an hour to which i didn't as i

nice clean big room and flexibility for an early check in

martina was exceptional and accommodated our early check in request

early check in was great, breakfast was ok as well

we flew in early morning from overseas and the hotel attendant was very accommodating to do an early check in

early check in, clean

comfy beds, early check in

bar area could be more cosy better

bar happy hour was great

needed early check in because of illness and were immediately accommodated

the staff were great and accommodated an early check in

below street level is a food court, has early check in

very accommodating regarding early check in, late check out and baggage hold

we asked for an early check in. they texted us when our room was ready.

my check in was around 4 and i arrived at they property at 11 am and i requested early check in

gave us an upgrade, early check in and late checkout

the staff is always accommodating and if a room is available allow for early check in

early check in and helpful front desk.

location great. provided early check in. put our team on same floor.

they were also able to accommodate our very early check in

easy and early check in. location. cleanliness and friendly staff

no gym and swimming pool

perfect for longer stay as you can cook in the communal kitchen and use the on-site

gym and kitchen facilities are great

from the cruise terminal is excellent especially with early check in being available to

allowed use of amenities hot tub heated pool and showers and had a room ready for early check in as we arrived at 5

i should have known when we were near the elevator but we were happy they accommodated our early check in after disembarking from a ship

check out time was a little early and check in was a little late, i tried to get early check in but i couldn’t get an answer

also able to get early check in

in the morning of check in and asked the man at the desk if they could accommodate me with an early check in

the hotel 2 days in advance i will be arriving midnight to see if they can accommodate with the early check in if not unable to i would have booked elsewhere

friendly staff. they allowed us a very early check in.

they offered us early check in when we arrived, which was awesome

also early check in was a nice surprise

we were able to do early check in because there was already a room available

very nice jacuzzi and onsite gym facilities

lived the suite with the kitchen

kids liked the waffle maker so they were happy

location is super for downtown vancouver, the price was fair and the breakfast was good

especially grateful for the early check in

allowed an early check in, which was very welcomed

free upgrade to a suite room early check in comfy bed great fitness club

everything pool spa area location best city hotel i ve stayed in

room is spacious and comfortable, we had a city view 1 bedroom suite with 2 adults and 2 kids

was so welcoming and accommodating, from the early check in request, to front desk and even the bellman getting our elevator

wasn't able to get an early check in to take a call so had to make it from my car.

good cost performance. location, okay. early check in after a long flight was super.

we hugely appreciated the staff offering us both an early check in and a late check out

i called the night before and a lovely gentleman said i could do an early check in so i went to the hotel first before meeting my friends the girl was rude and said

it was he perfect stay - including early check in and late check out

gym not open on weekend

if you have kids the windows do open and don’t have any safety

ev charger for

breakfast to french toasts and they are very accommodating if you want something simpler for your kids for instance

great location, lovely staff, organised early check in, comfortable room

stuffs and service are wonderful, room service is good too

room service and house keeping needs improvement. front desk did nor respond to calls.

we ordered a vegetarian breakfast through room service, but they delivered a meat dish instead and still charged us the full amount with no

we didn t eat breakfast but use the sky bar for drinks - great vibe and we used the restaurant at street level for drinks and dinner twice

location is amazing, the stuff are very welcoming and helpful, they even offered me a early check in with no extra fees and helped me book a taxi to the airport

they were kind enough to allow early check in as we had all our luggage with us, then kind enough to allow us to leave our luggage

very small room with no view. early check in was not possible when requested.

accommodated early check in

i was offered an early check in arranged my day around that and was denied at the counter for

early check in option not available.

hours early

allowed early check in which was very helpful

early check in, but busy easy and had many rooms to change over. not a big deal

they allowed an early check in and even provided us an upgrade considering the size of the group

early check in available restaurant on site

were very nice, friendly, and accommodating to my requests for an early check in and late check out

we had requested an early check in time and were pleasantly surprised that they were willing to honor that request

confirmed early check in did not happen as promised, standard check in is 4 pm a bit late

were able to accommodate an early check in at noon due to flight arrival

delivered, from 7:30am early check in plus late check out and still able to use the facilities i couldn t ask for

they gave me early check in and late check out, everyone was friendly and kind

pool, bar, food and location

my kids love the rooftop pool (kind of chilly in the winter though) and the rooms are separated from (*)wonderful stay with my kids there. staffs were very friendly and helpful (+) my kids slept comfortably on the pull out couch in the living room and the bed in the room was very (*) and it would be nice also to have like a play area for kids to make it more family oriented (+) pool and spa were appreciated by the kids (-)woud have liked to have connected rooms for kids and parents rooms. (-) my kids could feel the metal bars through the mattress (*) the springs were huge and made the bed awful for our kids to sleep on (-)in room, not putting enough tea bags and other amenities for 3 people, no especial welcoming to kids, and wrongly charging us for car park ( we didn t have a car)

we needed one and called the room service , they brought a very thin blanket

ability to connect with someone for early check in

they were also able to accommodate our early check in request which was very

really lovely and friendly staff at check in, allowed an early check in too which was greatly appreciated

we got in earlier 10 am, the staff accommodated us - early check in

even accommodated us for early check in definitely a plus

for early check in

i requested an early check in, and the hotel was very accommodating

an early check in and did not receive any response from the hotel

proximity to everything, comfortable bed, luxurious room, accommodating staff who gave us early check in

i called and spoke to them and they told us to come in around 11am to see about early check in

hotel is wonderful defiantly 5 star staff are amazing and they accommodated to our need of an early check

ds), had to go around the block

00 and we were quite hungry (kids), had to go around the block

a, fitness centre, swimming pool)

room service is terrific, same day laundry service is excellent, concierge has great restaurant

very accommodating whether it s early check in or late check out

location prices were affordable & gave an early check in so we dint need to carry luggage around ud83dude00 ud83dudc4d stayed an extra day in

surprisingly, the hotel was able to give us early check in and we dropped off our luggage

do experience with small money top up with balcony seaview and early check in

very pleasant staff, room was ready and given as we arrived, early check in

had a room ready at 9 am for early check in as requested

staff was very polite and accommodating and allowed us early check in on arrival, and let us utilize the baggage storage on checkout day

location was great. early check in. great staff

excellent pool and the staff accommodated my fussy preferences like pros.

room had 2 double beds which were a bit small for 2 adults and 2 kids.

were going to the early 1pm canucks game and had requested early check in if possible

close to elevator as requested and they accommodated early check in since we had just departed the cruise ship

the coffee shop and bar and the restaurant all offered great food and

a long fligbt there was a sport bar to relax and grab a bite to eat

we also had drinks in the on site sports bar which was

grateful for the early check in so we could get out of the rain with our luggage and explore the city with the

arrived early from a long flight from ireland staff accommodated an early check in which we were so

great cocktail bar, friendly concierge, early check in facilitated.

great location, friendly staff, early check in was very much appreciated after a long flight.

and i m still dreaming about that chocolate cake on the room service menu

we enjoyed both an early check in and a short late check out

early check in was much appreciated

were great, really helped us out with an early check in after a long flight

got an early check in when we arrived as we had arrived early on the red eye from maui so we re really

clean rooms. staff was helpful in allowing early check in for one of the two rooms we booked.

arrived early and were offered early check in and they also upgrade our room for free

the staff was very accommodating when i asked for an early check in

how close it was and had a bar near by

the bar with the complimentary drinks was a great shout and we stayed for food and cocktails

all of the drains drained without pooling

they allowed for early check in for us which we appreciated so very much

they gave us early check in without even asking, the included breakfast was lovely and the servers were all very

kids breakfast should be free with a paying adult

it has a pool

the facilities included couldn't be faulted the swimming pool and gym were great

swimming pool closes early. we couldn t enjoy it. no early check in

just want to highlight ceasars great welcome and generosity in allowing an early check in due to our very early arrival

great location, comfy room and bed, pool and spa for use downstairs, early check in possible.

accommodated our early check in request graciously

hotel was kind to accommodate my early check in

hotel accommodated early check in

staff is friendly and accommodated our early check in for my bride prep day

i don't recommend this hotel, particularly to the families travelling with kids, unless you weigh appearance higher than comfort and functionality

room was great, room service amazing

pool area could have been more inviting

arrived early and they accommodated early check in without hesitation, the suite size was perfect for 5

i have also stayed at a nearby hotel and never had a problem receiving early check in when i have requested it at the time of

we stayed here after our cruise and the staff were helpful with all our luggage and getting us an early check in and late check out on our flight day

liked the staff s friendliness and how when we arrived early and asked to store our luggage till check in they were able to give us an early check in

it was fine it would have been nice if there was a pool for the kids to enjoy in the evening

customer service was very good, the staff was understanding and gave us an early check in and late checkout which was very helpful since we came very early from via rail and

central location helpful staff- allowed early check in.

breakfast choice was good - service was exceptional (special mention should be made of kateryna who

breakfast food was good, kitchen and wait staff nice.

friendly staff; beautiful pool and great gym

the lady at check in was so kind and accommodating to my request of early check in (as my flight landed a bit early)

and helpful, room was fantastic and i was very appreciative that my room was ready for me for an early check in

thank you for the early check in

staff were super helpful and were able to facilitate an early check in, which was greatly appreciated for international travellers

flew in for a hockey game after a holiday and location was great was able to get an early check in and bed was very

we were able to get an early check in

managed to clue in on it and everything was sorted pretty quickly and i even got an early check in

early check in was arranged when we arrived and we were upgraded to a one bedroom apartment

able to have an early check in

requested an early check in as we arrived at 8:30am after a very long flight

very friendly staff and accommodating early check in for medical reasons

quality of furnishings did not match the building early check in not available

liked that we arrived early and we accommodated with an early check in

wifi was too low in reception area

booked the family suite for 4 people and the booking rate indicated that breakfast was included but we only got breakfast included for two of us and had to pay for the

early check in for an extra fee is awesome! beds are super comfy

staff!!! amazing staff. huge bathroom. clean. alliw d very early check in.

requested early check in but wasn’t able to check in until after normal check in time

nice, clean and up to date, good staff, nice little bar right there

got in very late from a flight, about 3 am

we only wanted to leave our luggage since we arrived early, but they actually gave us a free early check in

accommodating to late and early check in and out

had phoned prior to request early check in, we were coming from the island and we had a concert that started at 4:30

only comment is there was no reply from hotel after 2 emails asking for early check in to leave our bags at the hotel reception as our flight arrived 7am

check in staff were very obliging with early check in