room was very quiet and comfortable, good parking for a town center and early check in which was a

wifi not good at all

made very welcome by our host. fantastic restaurant. great location. convenient secure parking.

hotel was excellent the only small criticism was the parking was difficult to find

of parking at property,pretty courtyard to relax in

early check in as room not used the previous night

lovely hotel breakfast nice

central location. fabulous decor. spacious rooms. excellent bar and restaurant.

breakfast was delicious

breakfast on the small side only 1 sausage and only 1 piece of toast had to ask if you wanted more

very helpful staff; early check in was great - thank you.

policy

bar was closed between 3 -5pm luckily we arrived just before 3 due to partner reading the reviews

incredibly reasonably priced pub grub and lovely bar and dining area

breakfast was excellent

facilitated early check in and a room upgrade and very knowledgeable re local area

staff friendly and sorted early check in. great location. lovely bar area .

wifi not brilliant but could live without it anyway.

only very minor thing was a poor wifi reception in the bedroom - it was ok standing by the door but elsewhere in the room it was

the bar and cafe was very nice too, a good way to spend the evening after exploring the town

did their best to accommodate my early check in request (i had landed in manchester after an overnight flight) i didn't use the spa

parking there is little diszbled parking and the lift was out of order but staff let us go through

room was quite remote and the wifi was not strong enough for a video call i wanted to do

overlooking a roof top and som metal box which affected the wifi

location, fab spa and gym facilities

we got to the accommodation early as we were going to a wedding

parking on site

the bar and restaurant were a really experience and pleasure to be in

parking was good and it was quiet while in the room

no problem parking and the location is rural but in 10 minutes you're in central shrewsbury

the hotel facilitated an early check in which was most appreciated

check in was so easy, free parking, large room, quick communication with staff.

plug top; the usb charging ports did not work on a particular wall socket near the bed; the guest wifi couldn't be picked up in our room

especially liked the free parking and the fridge, for cooling drinks

very safe and secure and on-site parking

excellent location , friendly and helpful staff . clean rooms . allowed early check in

the staff and the bar downstairs

helpful bar manager and efficient owner via telephone

the hotel is over a bar which when we stayed there was karaoke on until around 1am therefore making it very noisy

murdered the karaoke downstairs in the bar but i cant complain it's usually me and the rooms are right next to the bar

the staff were very friendly and more than helpful to accommodate an early check in for us.

great location for train and town. fridge in room. early check in without charge.

wifi didn t work at all.

the wifi works but cuts but periodically and isn t suitable for streaming.

the bar closed very early so when we got back from the theatre we couldn t have a drink.

superb location is perfect breakfast is superior early check in for a reasonable fee

had to ring externally on mobile phone for this, as room service phone out of order

hotel location was superb, close to all the shops, bars and restaurants

they advertise 24-hour room service in their own guest books, so when we got back from our wedding at around 10-11pm, both

breakfast is exceptional

cooked breakfast was good. beer good nice and clean early check in no problem

stayed 3 nights no room service/cleaning

breakfast was very good

really good, there isn't really anything negative to say a minor distraction was the parking, which can be a bit of an issue, but all resolved easily

everything room bar location

we needed an early check in due to a wedding which was easily arranged by fantastic communication with the owner

accommodated an early check in and staff were very helpful when booking and recommended a local taxi firm

to wait a day to connect to wifi as booking

i liked the wifi connection and the tv in the room was good

or serving late in restaurant/pub so we got a good nights sleep for sleeping above the restaurant/bar

early check in which was nice

the wifi kept disconnecting

wifi connection could be more reliable.

the bar very christmassy, very pleasant and quite busy

free wifi

staff lovely early check in really useful as attending a wedding , thank you

for early check in on 3 occasions even 2 days before said to ring back on morning we did still

staff arranged an early check in at short notice

they were able to facilitate an early check in due to attending a wedding despite being under immense pressure due to high number

definitely recommend getting a late check out so we could have a lazy sunday morning

great place, cosy and a lovely stay! really accommodating with an early check in ud83dude0a

ev charger at the property

the bar and restaurant were an added bonus

the young man that checked us in, the evening bar staff and the lady that served us breakfast, all of the staff were extremely friendly at the

wifi signal rather weak in the room, although fine in public rooms

staff were very helpful when we asked for an early check in and the spa was perfect

arranged an early check in on request reception staff brilliant in fact all staff could not do enough had lunch

only downside is that you can t use the pool facilities after you ve checked out which is a

food from room service was really good

the room service food was very nice

in was really smooth, although we couldn t check in until 3pm without paying extra for early check in, we were still able to check in and just get our keys so we could then leave the

views, free wifi, location perfect

hear the people upstairs and the wifi was poor, but it is an old place so you do have to except some

great breakfast, good location

breakfast was a little disappointing, sausages were far too peppery, and food was luke warm

i requested an early check in due to organising a surprise party and this was arranged

very good stay, early check in provided without any problem

as we had requested an early check in, then to be told our room wasn t ready

so much a dislike but the room service was very limited

no room service

lovely property. friendly staff and very accommodating as we needed an early check in

had to inform them i had paid for early check

paid for early check in and it was quiet when i arrived,

the pool area was well worth the visit, was very clean and was a nice place to be

excellent cocktails, plenty of car parking, swimming pool and spa looked lovely but didn t get chance to visit

warm welcome and a nice, unexpected early check in, room was clean and welcoming, decorated in a faux early 20th century style, part

the breakfast was so good, i had the continental and my daughter had the full english

a wonderful place, beautiful, quirky room, comfy bed, exceptional breakfast and lovely staff… happened to be here for their 10th anniversary party and was made to

good sized room interesting & individual room decorations big breakfast

great location, great rooms, great staff, great breakfast, all great!

staff were friendly and helpful had early check in which was a bonus

very central in chester. the bar has a great band on a saturday night.

we loved the room and the bar the food is awesome and we highly recommend anyone to stay with them

bar service was first class all through our stay and great prices too

one staff on when we came to check in, they were serving in the bar as well, very busy as open mic had started same time as checking

3 rooms as was family wedddin near by all rooms ready for early check in excellent

early check in, central location, rooms clean and comfortable, great choice at breakfast.

gym was basic

clean tidy staff friendly, great location and fab bar area

the gym was great

great location early check in great pub lovely big breakfast friendly staff great shower

totally recommend the three adults luxury en-suite rooms

used common sense in order to assist with early check in

booked it the night before we stayed and we arrived early due to poor weather and was going to stay in the bar area until check in time however our

we required an early check in and they were very accommodating to this

were very friendly and accommodating, chatting over the app whilst on the way to facilitate an early check in

friendly staff, arranged early check in for us and didn’t grumble when we were a bit late for breakfast

the upgraded room and early check in for our anniversary was greatly appreciated

my friend the welcome was lovely, room not available for early check in

early check in was not communicated and on two separate occasions my wife was walked in on by the

such a comfortable bed, great room and room service

was very comfortable and having a late check out allowed us to not have to rush down for breakfast as we had breakfast in our room

staff and we were allowed an early check in

both breakfast and dinner were absolutely delicious with a great choice and the bar area was spacious and relaxing

furnishings complimentary tea and coffee at the bar throughout our stay friendly staff lovely hearty breakfast pleasant

the staff were friendly the hotel and bar very clean and the service excellent

lovely xx food gorgeous x breakfast and dinner 10/10 xx extremely clean x fab stay x thank you to bar manager, jamie

the early check in is a pain at the moment and early checkout (7am) is non existent

early and asked for early check in due to work commitments and they were very accommodating and

great staff, happy to accommodate an early check in. good value for money.

on departure i asked the young man at the bar if i should place the room key into the check out box

property was in superb order, the bar area was kept to a very high standard as was my accommodation

early check in as room was ready. central location, ten minutes from station. intersting decor.

the bar staff on duty were lovely and very helpful perfect

are amazing and very colourful ud83dude00 the bar was great especially with emma serving very bubbly and what a personality ud83dudc4c made very

highly recommend anyone that stays also visits the bar where you will receive a warm welcome, reasonably priced drinks and events on occasion

location, character room above a thriving lively bar that doesn't disturb the room

appreciated the early check in as we had a wedding

the check in was fantastic, offered early check in and late check out

ideal for kids and

the restaurant and bar area was very nice too

had bar food and cocktails in the evening

car park, very friendly, managed to get a early check in

as my shoes were on the radiator i ordered room service toasted sandwiches and chips and it was pretty poor

i would have liked the wifi to be secure.

room was a good size, bed was comfortable and wifi was good. breakfast was ok.

breakfast was excellent as was evening meal

early check in was a real bonus and close proximity to the city was great

staff offered early check in as room was ready

very helpful and friendly staff, nice bar area, lovely breakfast.

of the lodge it was a little more out of town than what we were used to but enjoyed the walk the breakfast was enjoyable and hot room

breakfast was amazing and cooked to order

friendly staff who were happy to assist with early check in when we arrived early

the room was clean ,bed clean & comfy.the bar food was excellent ❤️

nice to have the bar so close to the room made it easy to nip out and grab a drink when relaxing in the room

checking in and despite ringing the reception bell twice i had to go and find someone behind the bar to go find someone to check me

this was a cosy place to stay the bar was spacious and the food was lovely

early check in was a real bonus and meant our day in chester was a full one

location was great. breakfast was delicious. nice room & lovely staff.

no bar open

the bar was closed, we weren't informed which was a shame otherwise couldn't fault anything

night manager very accommodating offered to keep the bar open a bit longer

we had a big room and we're given an early check in. very friendly staff

everything was great and had an amazing breakfast staff at breakfast were also amazing

very clean. dog friendly. great staff. comfortable. excellent parking.

the breakfast was warm need more choice on the hot new like poached eggs

were put in between a big family so slamming doors and kids playing outside and against out door until around