accommodated an early check in and staff were very helpful when booking and recommended a local taxi firm

we needed an early check in due to a wedding which was easily arranged by fantastic communication with the owner

i liked the wifi connection and the tv in the room was good

lovely little touches, tea, coffee, breakfast bars and croissants

food was amazing and value for money ben behind the bar could not be more helpful

for early check in on 3 occasions even 2 days before said to ring back on morning we did still

they were able to facilitate an early check in due to attending a wedding despite being under immense pressure due to high number

staff lovely early check in really useful as attending a wedding , thank you

staff arranged an early check in at short notice

facilities were excellent including parking and leisure

v helpful in allowing early check in so we could get to wedding and not come back mid

- great breakfast selection - great airy and beautifully decorated restaurant area - unexpected spa bath - this could be recognised as an upgrade on the king room - it s definitely a

breakfast was excellent, one of the tastiest breakfasts i've had in a hotel in a long time, we

accommodating staff with a party of 8 cyclists comfortable room and good service in bar for meal and

comfortable room, first class breakfast and good menu selection. good wifi.

easy to find. comfy beds and clean room. allowed early check in. good breakfast

great staff and a lovely fresh cooked breakfast

couldn't be help however they allowed us to order food from the local takeaway and eat it in the bar and even gave us plates and

super clean, and breakfast was ample, fast and perfectly cooked

although it's part of a pub the bar is far enough from the room so you can't hear talking from the bar

very helpful staff; early check in was great - thank you.

the bar had the jovial atmosphere of a real village pub

it is a very attractive bar and dining room with good food being served

breakfast was great

bar was closed between 3 -5pm luckily we arrived just before 3 due to partner reading the reviews

did their best to accommodate my early check in request (i had landed in manchester after an overnight flight) i didn't use the spa

breakfast was fresh and of good quality

food was excellent, we ate in the bar, pool was warm

loved the hotel and spa really enjoyed the food everything was really nice and clean

the wifi was a bit on/ off

we got to the accommodation early as we were going to a wedding

parking on site

comfortable and bar on site

room service should provide.

parking and nice location, also my room was away from the wedding that was going on

perfect for our short stay in stoke, the breakfast was really nice and staff accommodated us for early check in as we had a wedding and needed to get ready

toys for kids gave us a chance to eat in peace kids made friends it was lovely

are really helpful, great location, loved that it has a little playground and the pool so the kids were entertained

a lovely welcome from sarah on reception who could not have looked after us better organised our gym and swim session and the entire stay was comfortable and lovely - will be back

tried to order room service late but they only had a few items available rather than tge full menu

dog friendly too, early check in not a

my dog was allowed to accompany me to breakfast which again was a lovely touch

the breakfast was good, comfy clean room, quiet too

excellent breakfast

breakfast was great

great place, cosy and a lovely stay! really accommodating with an early check in ud83dude0a

good wifi and parking

good location, just outside shrewsbury, plenty of free parking

plenty of parking

great location and a lovely pub/restaurant. ev chargers on site.

excellent location , friendly and helpful staff . clean rooms . allowed early check in

the room was spotless and comfortable. the bar staff were a credit to the business.

the hotel is over a bar which when we stayed there was karaoke on until around 1am therefore making it very noisy

the staff and the bar downstairs

murdered the karaoke downstairs in the bar but i cant complain it's usually me and the rooms are right next to the bar

great location for train and town. fridge in room. early check in without charge.

the staff were very friendly and more than helpful to accommodate an early check in for us.

wifi did not function properly but it was already late so did not raise this with staff

bar and bistro on the lower floor

the wifi is patchy which i do understand is due to the fabric of the building

early check in which was nice

staff behind the bar where very friendly

least not with enough signal for my phone or laptop to be able to

free wifi

lack of wifi signal in room.

fuss free staff that allowed us an early check in at no extra cost.

we tried for early check in but room not available

we requested an early check in as we were attending a wedding and they sorted this out on the day for us so we

i arrived early for check in as when i booked was told 4pm i did put in for an early check in got a reply of

were friendly and welcoming buffet bfast included daily the early check in was very welcome and luggage storage most

the hotel facilitated an early check in which was most appreciated

find anything re wifi couldn t log into tv due to no wifi couldn t work out from video how to access had to go

especially liked the free parking and the fridge, for cooling drinks

e 4g/5g coverage is poor in shewsbury for some reason)

to find the parking initially but they need to update the youtube video the shops have

superb location is perfect breakfast is superior early check in for a reasonable fee

had room service~ light meal was well presented and tastiy with much more on plate than expected

breakfast was excellent - plenty of choice

real ale choices in the bar area

also no lead on phone so couldn t use phone to order room service

cooked breakfast was good. beer good nice and clean early check in no problem

entrance to the parking was really narrow and was tricky to get in, but with a period building i know that is hard

free parking available if you get there early enough , otherwise an ncp opposite

i had plans so didn't use the bar and other facilities, lovely outside space i need to explore next time

we had room 1 which has the kitchen extractor outside which meant there was some noise & smell of food with the windows open

reservation at the hilton garden inn - when we arrived the same morning, we were allowed an early check in since the rooms were ready, which we really appreciated

location, room quality, breakfast. all very good

all the bar staff and reception staff very good

there is no swimming pool, which would be great to have for families with kids

a dirty kids squishy toy under the sofa bed along with some mouldy food

early check in at no additional cost

very accommodating with the early check in, friendly staff - highly recommended

for early check in but no receptionist for ages to be able to get key

i liked the fact that there are at least 2 ev chargers around the property too

staff were lovely, facilities great (gym, bar, restaurant)

in was really smooth, although we couldn t check in until 3pm without paying extra for early check in, we were still able to check in and just get our keys so we could then leave the

hotel building and grounds are lovely, and there is plenty of parking including two ev chargers, and we had a warm friendly greeting on arrival

my only negative is no room service. maybe just a small sandwich menu would be a good addition.

poor wifi in our room but ok elsewhere

great breakfast, good location

extra milk for my room, early check in no problem

where really pleasant and nothing was a bother so for that reason alone i would return, also an early check in which was superb after a long

room service was great, i had pizza and chips was lovely.

hotel breakfast and bar food were excellent

i didnt try the gym or swimming pool but they looked great

early check in as requested was easily met with pleasant reception staff.

basic but good value for money. no problem taking small dog. late check out, early check in.

easy check in travel cot available early check in available

ding a funeral very early 1100 and they coined

wifi wasn't the best, but was ok

easy quick check-in , good location, handy ev charge points

paid for early check in and it was quiet when i arrived,

lovely property. friendly staff and very accommodating as we needed an early check in

had to inform them i had paid for early check

the dinner at the lounge bar was great and not expensive either

excellent hotel location great rooms and pool facilities