great free breakfast, great early check in, great late check out, great tv, great shower.

didn't bring a bathing suit but if i had we would have used the pool area

the free breakfast was delicious and we love webs yarn which is in ealking distance

that i didn't like it but if i had one thing it would be that the breakfast ended too early in weekdays

in the lobby they actually pay attention to the customers and i love the snack area and the free breakfast was so good

didn’t allow early check in- person who answered was rude

loved the breakfast

the food was ok. typical hotel breakfast.

great laundry facilities, clean. room was airy and good use of space.

clean and plenty of parking! breakfast was great.

the assistant manager gave us an early check in which made our arrival much smoother for my kids

we were able to get a late check out. beds were comfortable. staff was friendly.

the pool was very well maintained and my kids loved it

the gym facilities were also a bit out dated and basic

the pool and gym were very clean

friendly acccomodating staff. we got unexpected early check in.

asked for early check in and it was provided

early check in to accommodate us getting ready to attend a wedding

restraunt amd bar closed the two days we were there

room awesome. free breakfast super. spa outstanding. location fantastic. price a+

they allowed me early check in which was invaluable for me that day

could hear kids jumping around above my room, while trying to sleep

were visiting our kids at umass, which was literally a less than 10 minute drive away

the pool temperature was cold for an indoor pool.

clean, quiet room. wonderful bed. close to umass and easy access. delicious breakfast.

early check in request was accommodated,

breakfast was hot and delicious with plenty of options which is important to me

nice indoor pool and very nice and accommodating personnel

pool was closed

the location was great. the rooms are very clean. but no breakfast at this time!

we were able to get early check in which we were very grateful for

the location was perfect. clean room. the pool!!!! laundry room, great breakfast.

it seemed to have a nice fitness room. i didn't use it though.

was no coffee cups for coffee maker, bar was closed, elevators smelled of smoke and worst of al our shower leaked all over the bathroom

pool is extremely tiny

early check in & cleanliness

would have liked early check in but staff was upfront and honest that they could not promise anything

was not able to get early check in.

early check in procedure is non existent

we arrived a bit early, and they were even willing to accommodate our early check in

allowed me to do early check in when my plans changed due to the weather

bc for us it wasnt a huge deal we couldn't use it for one night without our kids, but if we were staying longer or had our kids with us it would have been a deal breaker for

the spa and gym !.

shower, gym, pool

said pool and hot tub

we asked for early check in and a later check out, she was gracious and accomdation

the breakfast was good, there were pancakes and my kids loved it

the hotel was clean, staff was friendly and the breakfast was good.

there was a laundry center, fitness center and pool

the moms and the kids went to the dr