and my partner was lucky enough to have an early check in (two hours before check in time) free of charge

staff were very welcoming, friendly, and accommodating especially when in the bar and wanting to take drinks to the room

late check out

and welcoming, fire in the bar area, the staff were all very attentive

customer dictating that the heating was turned off, staff handled him perfectly could open a bar tab but not a

to be in close vicinity of the airport (which they infact were), they didn't had any option of early risers breakfast or grab and go for those who had a early morning flight to catch

stayed as going for a wedding near by, got an early check in and while i got changed, reception called a cab which was there waiting when i was

lovely hotel nice bar and restaurant

booked this hotel last minute as had a golf comp the following day (5 mins from the forest of arden) the rate was good and the reviews

and comfort level with bar and restaurant beyond my expectations the value for money big yes

from accommodating an early check in and helping my wife with the luggage, all the way to our onward travel related early

and fills quickly with guests having a drink before dinner so both nights had to revert to room service which was ok and the food was good but was not a choice i would have ideally made

facilities excellent, pool and health club a real bonus

beautiful historical building wifi excellent and gym and pool

wifi was a bit weak in our room

comfortable room and bed. an early check in as requested. thank you.

lovely and the bed was was very comfy slept well and the shower was lovely, hot and powerful the pool was lovely and peaceful even with the kids and floats there ut wasn't loud only thing would be

staff told us they would offer us a discounted price for our 2 young kids for the breakfast the other day when we checked in, but the restaurant didn't notice and said

well and the shower was lovely, hot and powerful the pool was lovely and peaceful even with the kids and floats there ut wasn't loud only thing would be take a padlock as they charge for them to

wifi code provided in the room

near the nec and they kindly accomodated early check in too

early check in

definitely not worth what we paid very disappointed with the hotel “fitness centre” requested early check in before arrival and was told it wasn’t possible so our bags were

early check in available. very early and such friendly staff. all brilliant!

staff and room - early check in was given

didn t have option of early check in.

you want the spa too so i would suggest offering early check in for the superior rooms

checked us in he allowed us an early check in which was fantastic as i was travelling with my young son and we were tired

we used the spa and pool which was amazing and we ate in the sky bar which was fantastic we had a great time

only wish is that breakfast was less expensive for kids - as a family, if we wanted to eat breakfast there, it would have cost us 72 so we ate

early check in. staff very accommodating and friendly. free welcome drinks and breakfast.

moxy nec first time staying here we was so impressed and the staff was amazing and even gave us early check in

great location, great staff, very clean, allowed early check in as the room was ready

once i paid early check in fee and breakfast for 2 days it worked out at over £300 to stay there for 2 days

buffet breakfast, cozy and comfortable place, clean and in order, near the station, they offer us early check in, the restobar downstairs nice place to hang out too

gave us an early check in at 10am. lovely free breakfast. free parking. lovely staff.

being woken early by gardeners when we did a very early check in between 3am and 4am

staff were friendly and supported us with an early check in

was lovely stay.clean. warm.friendly staff. breakfast was delicious

tasty breakfast, well stocked and replenished

we enquired about an early check in due to the timings and that was arranged without any extra charge or hassle

very tasty breakfast

great location, self contained and a well cooked breakfast. will be using again.

the breakfast was cooked to perfection and plentiful

location, breakfast, comfortable room

accommodated early check in and late check out

everything from start to finish was excellent. early check in, friendly staff and superb rooms.

everything.. early check in. rooms clean and comfy. breakfast very good

property was lovely, fast early check in!

closeness to airport and rental cars great room and early check in

of done with early check in but couldn t

the check in was quick and easy and we were very happy that an early check in could be accommodated for a minimal fee

location, staff, rooms all great. ideal place to stay for an early check in at the airport.

early check in

we needed an early check in and she was able to have our room ready at 8am

nding availability)

i had been informed i could pay for early check in

at desk were accommodating in allowing me to have an early check in and check out which i greatly

maybe free early check in, if the room was available.

options available are a hindrance, and the team weren t very accommodating with early check in

clean. helpful staff. early check in. location. pretty much everything.

a big big thanks to the nicest reception lady that helped me with early check in

there was also the option of room service and the breakfast option looked great

tv limited channels. room service didn't answer the phone.

conveniently close to the cathedral, shops and bars

the call i received the night before i turned up, to the greeting and early check in and chat with the staff and all the way through the experience it was exceptional,

we also had dinner at the hotel’s restaurant, cogs bar & kitchen, and it did not disappoint

i used the gym which was really good

also was hoping a rooftop bar with a dj to vibe out on a sunny

bar does not sell any snacks, came back to the hotel after an evening out and didn’t have even a

they also acomadated our need for an early check in so that we could attend a wedding at shustoke barn

the building is very pretty allowed an early check in

no wifi in room phone had no service couldn t even txt.

location is perfect, the bar was relaxed and friendly and all the staff were extremely helpful

accommodating and friendly, location for us was excellent 15minute drive to the belfry for the golf

rooms look recently renovated very clean staff very obliging early check in was no problem

more parking would have been nice

had a lovely vibe and extremely clean breakfast spot on

more parking would help, as would a dog bin, but these are very minor criticisms

of choice for the gluten free breakfast

needed an early check in to attend a wedding and the hotel was very accommodating of our needs

wifi sign up process is quite long no lift, it could be an issue in case of big luggages

to sign in to wifi

very clean and comfortable . quite at night, excellent room service

wifi good and staff very pleasant and helpful

arranged early check in at our request

the bar service was very slow and understaffed.

the bar staff decided on more than one occasion to close the bar at 10 15pm....early

the bar was opened and they have a small courtyard at the back and one at the front

staff in the restaurant and bar were fabulous

were so friendly and welcoming, we had emailed to request early check in as attending family wedding and although they couldn't guarantee, our rooms were

food excellent! staff friendly, good atmosphere! good location! good parking!

huge room

lots of car parking spaces and eay to find with sat nav

staff from welcome at reception, to bar & waiting staff, to cleaner were polite, friendly & knowledgeable

lovely and clean got an early check in when requested room was beautiful bed was comfy and clean

early check in.

able to get early check in. staff very pleasant.. very central location in kenilworth.

gym was handy

not enough large towels for us as had two kids with us

allowed an early check in to decorate the room for valentine's day

,very clean, great location allowed us early check in and we had a beautiful large room the bed was super super comfortable, never slept

we notified an early arrival and to have early check in , we had to wait from 11am to 2

extra 20 pound for early check in when i wasnt told about these chargers the day before

when we arrived at the hotel kay had arranged early check in and was just so friendly, welcoming and

friendly staff on reception, thanks for the early check in

the bed was very comfortable and the breakfast was lovely lots of choices and plenty available

food was excellent and reasonable, the staff were great, the spa was also excellent,the pool heated just

the large bed the bar area and the staff

would rather pay abit more for slight bigger kids meal/small adults

so much for looking after me, landing to an early check in and an awesome room after a 4 hour drive was just perfect

kettle and tea selection with coffee too water was also available sparkling and still room service was good cleaned and the tea tray and water replenished the room was over the outside

the 5 room service charge was wavered however

food and service was very good and breakfast excellent

lovely hotel lovely bar nice staff

we asked for an early check in as we’d had a long drive and had to go to a funeral

several of us stayed over as we had a golf match the following day

are fantastic 3, the rooms are clean, tidy and well maintained 4, food in the restaurant and bar is outstanding 5, value for money brilliant

as we walked threw the door the guy on reception was so friendly, the room was beautiful, the bar had a lovely atmosphere, and the breakfast was outstanding

food is delicious and a wide variety of bar menu

we managed to get a nice early check in

were very modern, clean and comfortable, staff were very helpful and polite and complementary breakfast catered for everyone, the location is very close to the centre would definitely stay

gym had good seclection of equipment

no smoking shelter and cashless bar and food

had a gym as well which was great

cheap, location, early check in, clean bedding & room

restrant and bar were shut and not in use

dirty walls electric wires every wear 1 plug with a burn by fuse i could go on no reception no bar no restaurant no breakfast i have lots of pictures to prove

decent location and energy, bar and restaurant downstairs

and tribute themed nights, however this was not the case, without any warning the restaurant and bar were both closed due to refurbishment, but we still paid the same price which i think was a but

early check in and close to where our party was

very convenient having a bar & food on site

it has great facilities as there is a bar only a few steps away from your room

the kitchen area was awful and dirty and the dust and stains on the beds were not acceptable at all

a great location, just off the motorway, easy to find, and plenty of free parking the bar area is clean and comfortable, the meal we had was really good, and the drinks are reasonably

as we needed early check in, the staff did everything they could to ensure this happened to which we were very

clean bar & chalets rooms

food in the bar was absolutely amazing for evening meal and breakfast

we had a lovely evening talking to locals in the bar where we learnt about the history of the area and was given travel tips

food is great, bar staff friendly and when we stay again, we will try to remember to get a twin room to hopefully