we asked for an early check in as we’d had a long drive and had to go to a funeral

great bar and food

as we walked threw the door the guy on reception was so friendly, the room was beautiful, the bar had a lovely atmosphere, and the breakfast was outstanding

are fantastic 3, the rooms are clean, tidy and well maintained 4, food in the restaurant and bar is outstanding 5, value for money brilliant

in the bar and michelle also fiona we’re all so kind as my dad is very ill they all showed compassion

we managed to get a nice early check in

really helpful staff good gym

breakfast was so good

went to the bar a beautiful not over priced glass of wine

couldn't fault it really but the bar prices were a bit steep.

cheap, location, early check in, clean bedding & room

restrant and bar were shut and not in use

dirty walls electric wires every wear 1 plug with a burn by fuse i could go on no reception no bar no restaurant no breakfast i have lots of pictures to prove

and tribute themed nights, however this was not the case, without any warning the restaurant and bar were both closed due to refurbishment, but we still paid the same price which i think was a but

the bar & is

for my sisters wedding,allowed a early check in they even arranged taxis fab breakfast thanks to charlie he was

the spa facilities are amazing and cleaned regularly

fantastic facilities, pool, bar, room service

we love the swimming pool, sauna and steam room and are yet to try out the gym

housekeeping banging on the door at 8.30am when we booked late check out

a big big thanks to the nicest reception lady that helped me with early check in

clean. helpful staff. early check in. location. pretty much everything.

dinner, bed and breakfast rate is good value

breakfast, nice bar and lobby

breakfast was buffet style and offered a full range of options

the call i received the night before i turned up, to the greeting and early check in and chat with the staff and all the way through the experience it was exceptional,

breakfast was great

the gym is well equipped and clean

i didn't use the gym but liked that there was an option to

great breakfast, 100% recommended

comfortable room and bed. an early check in as requested. thank you.

pool was amazing for the kids - bonus the breakfast was good - kellogg cereals - kids loved that staff really helpful on

couldn t get my laptop onto wifi even tho i had registered and logged in on my phone staff mentioned following morning that i

the kids loved the pool

many places to eat near by but mainly fast food, hotel also has a pub, starbucks, pool and gym so great

early check in was accommodated but ideally not worth £15 extra

to pay £30 for early check in

welcome, allowed early check in so we could leave bags and head off to a wedding, large comfortable bed, nice

didn't get the names of the lads on reception and at the bar during the night - but all of them were absolutely superb

will be back as a couple though, as don't think kids appreciated just how spectacular the hotel is

were so friendly and welcoming, we had emailed to request early check in as attending family wedding and although they couldn't guarantee, our rooms were

breakfast & dinner, room comfortable

the room service was quick and quality was spot on

did find that outside communications was hindered by the poor quality of wifi connection within our room or throughout the hotel

there was a riverside bar area, very popular, but we didn t have time to enjoy

and my partner was lucky enough to have an early check in (two hours before check in time) free of charge

and welcoming, fire in the bar area, the staff were all very attentive

room with a rainfall shower, very friendly and helpful staff and a nice bar to relax in - already booked for the same event next year

great food for evening meal and breakfast, bar service also good.

late check out

to be in close vicinity of the airport (which they infact were), they didn't had any option of early risers breakfast or grab and go for those who had a early morning flight to catch

stayed as going for a wedding near by, got an early check in and while i got changed, reception called a cab which was there waiting when i was

polite staff, good food ( bar meals and breakfast)

awoken on second night by laundry trolleys being moved in carpark outside my room

safe, good field views, easy parking and clean reception staff could accommodate my needs for a late check out due to a massive migraine

and the fact we were at a wedding locally and they accommodated the early check in even though they couldn t guarantee

clean, friendly staff, lovely food, parking for motorcycles ample at the rear

no phone signal but we could log onto their wifi.

the wifi was useless

very friendly staff, excellent dinning, free parking we really enjoyed staying at this hotel.

from accommodating an early check in and helping my wife with the luggage, all the way to our onward travel related early

hopeless to try and get kids to sleep

facilities excellent, pool and health club a real bonus

lovely hotel, beautiful grounds, fab spa and big well appointed rooms.

ggers ect) taking up some of the parking

arrival, early i might add

i was staying for a wedding so arrived early, and they did everything they could to help me get checked in before the wedding even though

location is excellent. own gym, pool and golf course.

location is excellent. own gym, pool and golf course.

on-site parking

as we needed early check in, the staff did everything they could to ensure this happened to which we were very

food and atmosphere at the pub was brilliant and was a lovely evening to spend here, bar staff were brilliant

room clean and beautifully decorated, had food in the bar and breakfast in the morning both lovely

great bar host , great food , parking ideal outside room definitely stay there again

i enjoyed having a pint in the bar although i arrived too late for food

the building is very pretty allowed an early check in

they also acomadated our need for an early check in so that we could attend a wedding at shustoke barn

no phone signal at all but free wifi

accommodating and friendly, location for us was excellent 15minute drive to the belfry for the golf

iday) - it didn t bother us too much though

basc breakfast left in a cool bag with no ice block - no one to meet us when i had arranged an early check in

cold water tap not working for spa bath in the evening but did in the morning

clean with friendly staff and an excellent restaurant and bar downstairs

we stayed in room 5 which also had a leather sofa in the tv area, and a massive en-suite with a spa bath

amazing food as always. bed and room comfortable and clean. huge spa bath!

rooms look recently renovated very clean staff very obliging early check in was no problem

wifi was good

bigger parking area

good parking next to the hotel

had room service - ordered a bacon burger and a glass of white wine - over 26!!

staff were friendly and supported us with an early check in

being woken early by gardeners when we did a very early check in between 3am and 4am

gave us an early check in at 10am. lovely free breakfast. free parking. lovely staff.

are a family with 3 small kids who used the hotel to sleep in our way to north wales

tasty breakfast, well stocked and replenished

arranged early check in at our request

staff in the restaurant and bar were fabulous

lovely cute & clean rooms, great bar & restaurant area

the bar service was very slow and understaffed.

the bar staff decided on more than one occasion to close the bar at 10 15pm....early

definitely not worth what we paid very disappointed with the hotel “fitness centre” requested early check in before arrival and was told it wasn’t possible so our bags were

near the nec and they kindly accomodated early check in too

early check in

staff, clean, comfortable and was very impressed and grateful for the 2 hrs early check in and breakfast was

early check in available. very early and such friendly staff. all brilliant!

early check in. staff very accommodating and friendly. free welcome drinks and breakfast.

moxy nec first time staying here we was so impressed and the staff was amazing and even gave us early check in

we did early check in, the guy cleaner opened the door even if we’re already inside

great location, great staff, very clean, allowed early check in as the room was ready

once i paid early check in fee and breakfast for 2 days it worked out at over £300 to stay there for 2 days

checked us in he allowed us an early check in which was fantastic as i was travelling with my young son and we were tired

you want the spa too so i would suggest offering early check in for the superior rooms

didn t have option of early check in.

staff very nice and helpful. gym was great. overall cleanliness was great close to airport

spa was shut!

lovely and clean got an early check in when requested room was beautiful bed was comfy and clean

able to get early check in. staff very pleasant.. very central location in kenilworth.

early check in.

used the room service to order food very prompt in delivering

the fire alarm went off several times accidentally disturbing our kids settling on the first night due to someone messing about at a party

we enquired about an early check in due to the timings and that was arranged without any extra charge or hassle

location is great for the nec, camilla is lovely, breakfast delicious and rooms great and cosy

very tasty breakfast

loved the location and kids loved the horses

location, breakfast, comfortable room

very helpful and managed to find us an early check in

we needed an early check in and she was able to have our room ready at 8am

early check in

com who said they had forwarded a request for early check in

to give early check in

closeness to airport and rental cars great room and early check in

everything from start to finish was excellent. early check in, friendly staff and superb rooms.

property was lovely, fast early check in!

friendly staff, early check in, large quiet room and a comfortable bed!

i arrived early and i didn't have to ask if an early check in would be possible, the receptionist called

i had been informed i could pay for early check in

it's easy to get to, easy to park and removes stress by being so close if you have an early check in

at desk were accommodating in allowing me to have an early check in and check out which i greatly

options available are a hindrance, and the team weren t very accommodating with early check in

maybe free early check in, if the room was available.