we asked for early check in as we were going to a wedding and we were able to do that

wifi & mobile telephone signal was very poor

than poor wifi in the room, and an absence of mobile phone signal indoors, the stay was first rate

wifi no connection in room also no mobile signal available room tiny with low roof on one side so a

tv reception no signal nor for wifi in room but could receive in pub

we were allowed to check in early at no extra cost but we were warned there was no guarantee that the room would be ready but

absolutely nothing. great location, easy car parking and clean hotel.

very comfortable room, friendly staff, fast wifi and a very tasty breakfast

which i was told by the taxi driver is excellent cantonese food, we did have a drink in the bar and it was affordable

the bar looks like a banana splits set and this is a very good thing

we were given an early check in which was very much appreciated and although the room we had booked was usually only

quiet clean rooms, friendly efficient staff. secure parking. excellent meals.

ample secure parking and in walking distance of the town

criendly atmosphere and staff, good food reasonably priced. plenty of parking.

the staff even made sure he could sit in the bar with us and organised a special table in the green room so he could sit with us

i was out on a works xmas party and i was out early they allowed me an early check in for convenience

the staff were very helpful and facilitated an early check in

bar can get a bit roudy when football is on

when i went to the bar to ask for a refund, the manager went and cooked a meal for me, despite the kitchen having been

located right in the middle off town , lovely management & great hotel bar

really lovely large and clean room with comfy bed. we appreciated an early check in also.

very friendly bar staff

golf course was great, great location

the kids were over the moon at the quality of the room and the youngest wanted to sleep on the huge

plenty of parking

the reception allowed us early check in. the room was cleaner than when we stayed last year

at reception when booking in about ordering food to room and told no room service the night i was staying

room service prompt food hot

kids been left to have a great time in the pool

swimming pool to small. kids in jaccui. why do you open pool to none residents.

they accommodated early check in and were efficient with their check in and check out process

pre stay was also very helpful with taxi services for an event we were attending and offering early check in

in lady was very rude we arrived early and she spoke to us like naughty school kids once we established we just wanted to drop bags and go it was

just 2 minor points, wifi code wouldn't accept

we were travelling with 2 kids and they said it was good

kept changing prices of early clock in, we came for a wedding and was advised over the phone that early check in was a

really greatful to the staff for the early check in so we could enjoy our friends wedding in full

was professional and helpful for early check in and late check out

beds really comfy. take dogs. good wifi. area to walk dog

wifi was hit and miss website advertised as high speed, had no signal for atleast 2 hours

early check in as room was ready and free drinks vouchers for the bar as it was a late birthday

staff were friendly and approachable, jack on reception was very accommodating and sorted out an early check in for me

location, spacious room / bathroom, friendly staff, free early check in, impressive lobby / reception area, comfy bed, quiet

no option for early check in, even if it meant an extra fee

good location near the station, friendly staff, clean room, allowed us an early check in.

clean, perfect location, friendly staff, early check in available

amazing little place could do with a small bed for kids!

booked for 5 adults 3 kids and only got 3 rooms and 3 beds

staff at breakfast - the poor chap - very lovely but was checking people out and sorting

next to station, relaxed atmosphere in bar area, basic but good breakfast, friendly staff.

there was no one at reception when we went for early check in

very good service in the bar & restaurant

bar was good, 24 hour service was good

traveled here for a concert visit and i arrived early in the morning

great location, ample parking and good value for money. early check in was great.

don't think there was room service

room service, breakfast, the room.

i loved that there was room service till 9

friendly, accommodating staff (allowed early check in and late check out free of charge), good parking and spacious comfortable room (+)room was excellent, loved the offer to upgrade and early check in too (+)early check in, great location, great sized room, massive bed and good sized bathroom (+) staff accommodated us with an early check in, eventually, for which we were very grateful (-)that we had to pay an extra 20 for early check in even though the room was ready. (+)upgrade to a nicer suite and early check in (-) i emailed ahead and asked if there was any chance our room would be available for an early check in as we were going to an event, but was told this was not possible (+) prior to our stay we added parking and early check in which was so easy to do

free wifi speeds, amazing friendly staff, the rooms always being cleaned, their generosity with the

com advertises hotel as room service and vending machines with drinks and snacks, this is one of the reasons we booked this

location fantastic nice room good bar area

good price for the quality and feel, breakfast was excellent, staff were brilliant

fact we paid early check in and the couple next to us got early check in waved we had a toilet that was

a charge of 10) - we

gave us early check in when we turned up early

very helpful staff, arrived early in the morning and they managed to have a room ready for early check in so i could catch up

early check in wasn't available even though the website says it would be

allowed early check in

very accommodating with providing early check in, despite my son being sick at reception and us really being in need of a room

overall excellent accommodated my request for early check in

gym tiny!

comfy bed, great location,staff were all really friendly especially luka and shevan behind the bar really enjoyable 2 night

an early check in to a late check out, what a place to be to get to know the city

d coffee and tea things) and the wifi in our room and the elevator as we were on the second floor

there was plenty of parking right outside and there was a fantastic indian restaurant over the road

bonus points for the inclusive wifi access and breakfast

wifi was a bit hit and miss

there was an issue with early check in but they amended their error and allowed us to check in early

no shower curtain, kitchen smelt musty, and windows were covered in bird

kitchenette would benefit from more china & cutlery

breakfast, but facilities (kettle, tea, coffee, kitchenette) acceptable substitute

sheets and bathroom were clean, got an upgrade to a bigger room with a kitchen, couch and table.

paid extra for early check in that was easy to do

a room that met our specific needs and was on hand to help when we had trouble connecting to the wifi which was soon resolved

the host was very helpful and super responsive, we asked for a late check out and he replied and agreed fast in a very friendly way

did not cater for lactose free requirements soap dispenser in the shower was loose off the wall wifi intermittent tv

perfect location, big room, great shower, fast wifi, had everything!

early check in given when requested

the room was clean, tv s as no wifi worked great.

no wifi and didnt see any staff

wifi, but a night without it wasn't a problem

i was unable to get the password for the monk guest house wifi and had to use my own data which is annoying when travelling from abroad

was lovely and the staff accommodated our early check in

we'd asked for an early check in, and they pulled out all the stops to have it ready within 10 minutes of arrival

and free parking

great bar and food was

the bar had a great range of drinks

hear a pin drop (we stayed on a saturday night) staff were very helpful and managed to get us an early check in as we were attending a wedding in the next village and traveled 2 hours so needed to (room 5) it was literally next door so moving rooms was no trouble & reception allowed us an early check in as the room was vacant

the staff was lovely and breakfast was excellent

wifi in rooms not great

excellent breakfast and free town centre parking was an added bonus

the wifi could not be accessed from the room on the second floor

stay was good room ready for early check in and easy to access on late night back

staff were pleasant, managed an early check in despite them being busy preparing for a wedding

to speak to anyone day before arrival to request early check in as we were attending a wedding resulting in having to book an extra night the day

was allowed early check in , breakfast very good

there is a lovely warm feeling from the staff. bar area very nice , great breakfast ‘

accommodated an early check in for an additional charge

bar area had a pool table and nothing was too much trouble for the team there

food was good we had a curry in the bar as our (small) dog was with us

then there is the lovely little bar and to top it all the in house indian restaurant, the food is second to none

has a bar and restaurant serving indian & english food

was granted an early check in on request as attending a family funeral

with my check in time as i requested early check in but hadn't confirmed

wifi was sporadic, kept dropping out

good size desk to work at but the wifi didn't work at all in our room

good parking really good price good quality hotel, much improved since premier inn days large tv wifi

the pool was nice and the place was very clean. they do allow early check in for a fee.

at night - sounded like a party going on below us until early hours

we asked for an early check in as we were going to the download festival and we were able to get it

early check in denied

staff on arrival were very helpful with regards to making it possible for an early check in

the staff were welcoming, the view was exceptionally beautiful,thank you for the complementary early check in

crazy golf being

the spa and leisure facilities and staff were friendly

the bedroom and lounge were large, and the kitchen a separate room

let us use the kitchen fridge freezer to keep our trout that we caught on rutland water

i requested an early check in which was done and for which i am very grateful for as i only had half an hour

there were quite a few unsupervised kids at breakfast - difficult for you to do anything about but i saw 1 child touch 3 bowls before

breakfast and food in general great, comfy bed, nice size room.

great check in, availability ev charging. good breakfast and good evening bar meal

they had a nice kids play table at the reception which my son enjoyed playing at

she helped us with our booking and secured an early check in for us

very clean, great breakfast

voices heard and kids crying

parking was secure and free

location was great, the hotel was clean and tidy, was good it had a bar and restaurant that served food till late and had a good choice of food in the menu