paid extra for early check in that was easy to do

a room that met our specific needs and was on hand to help when we had trouble connecting to the wifi which was soon resolved

the host was very helpful and super responsive, we asked for a late check out and he replied and agreed fast in a very friendly way

perfect location, big room, great shower, fast wifi, had everything!

did not cater for lactose free requirements soap dispenser in the shower was loose off the wall wifi intermittent tv

we were allowed to check in early at no extra cost but we were warned there was no guarantee that the room would be ready but

it was clean and functional, but it really stood put given the decore of the room, bar and resturant was so stylish

staff are so friendly and helpful and happy it sets a very happy atmosphere in the hotel, breakfast is fabulous something for everyone, and i had a friend join me one morning and they made

easy location, lovely breakfast and great shower

great breakfast and first class dinner in on-site chinese restaurant

we were able to get an early check in

early check in is available for those going to an event

when i booked the hotel, i told the staff i would need early check in at 12 due to the wedding being at 1pm nearby, which was agreed upon

comfy beds, lovely duvet and plenty of power points, easy access to wifi

two things that would improve the experience: 1) an information leaflet in the room itself with wifi instructions and information about facilities on the premises as well as attractions nearby e

location, early check in

property, we booked an early check in which was confirmed unfortunately the message had not been forwarded to our booking

the room is clean and comfortable, parking is guaranteed.

the suite with spa bath, was so nice and relaxing, especially with the bottle of prosecco in the fridge and

everything especially the staff both bar and hotel and delicious food

they accommodated early check in and were efficient with their check in and check out process

pre stay was also very helpful with taxi services for an event we were attending and offering early check in

excellent breakfast, comfortable room, good parking

great location with parking. friendly staff, clean, comfortable was ideal for my nights stay.

helpful staff, clean room & bathroom, free wifi, kettle & coffee machine in room

the reception allowed us early check in. the room was cleaner than when we stayed last year

swimming pool to small. kids in jaccui. why do you open pool to none residents.

very friendly excellent reception great facilities restaurant food beautiful and bar area comfortable all round great stay and value for money

very nice place. clean. good food. room service was fast.

tiddler kids' pool fun too

easy to get to an event we went to and staff were accommodating to an early check in for us.

acces - so perfect for us as we were at a wedding at the rufford mill, also availiabilty for an early check in which helped massively

welcomed us warmly and provided us with an early check in

had requested early check in as we were attending a wedding which was accepted and confirmed

the wifi signal was practically non-existent.

really lovely large and clean room with comfy bed. we appreciated an early check in also.

the kids were over the moon at the quality of the room and the youngest wanted to sleep on the huge

very friendly bar staff

a beautiful location and views of the golf course

the kids were over the moon at the quality of the room and the youngest wanted to sleep on the huge

we asked for early check in as we were going to a wedding and we were able to do that

tv reception no signal nor for wifi in room but could receive in pub

wifi a bit iffy in my room, but other than that that's it!

problems with wifi

wifi no connection in room also no mobile signal available room tiny with low roof on one side so a

there was an issue with early check in but they amended their error and allowed us to check in early

sheets and bathroom were clean, got an upgrade to a bigger room with a kitchen, couch and table.

comfy bed had a 3 room apartment to myself with a kitchen fab for last min cheap booking

there was a kitchen in our room but no utensils,

can’t really complain about the kitchen since we didn’t pay for one but if i did i would’ve been disappointed as there was only

an early check in to a late check out, what a place to be to get to know the city

refurbished rooms with comfortable bed, desk, good shower, wifi and comfortable heating despite the snow outside

room service was good and staff were really lovely and helpful.

this place is outstanding from the friendly staff to the great bar and spacious rooms

parking spaces very narrow and awkward

early check in, friendly staff, clean.

the free wifi worked well

were not high so we were very pleasantly surprised with the hotel its facilities and the breakfast

free unlimited breakfast always a winner when traveling with the kids

price for location to lincoln with clean rooms and areas and good bar and service

were very helpful by allowing us early check in to allow us to get ready for an event at 1pm

staff were accomodating and turned my room round for our early check in, thanks for your help & understanding with

the hotel is very nice there is a pub close by and also playing area for kids

was able to maintain a perfect room temperature

bar and restaurant where good and reasonably priced

staff were also very accommodating through our stay - allowing early check in, making us up an ice bucket and then safely holding our bags for us after check out

no option for early check in, even if it meant an extra fee

location, spacious room / bathroom, friendly staff, free early check in, impressive lobby / reception area, comfy bed, quiet

staff were friendly and approachable, jack on reception was very accommodating and sorted out an early check in for me

free early check in - staff extremely nice which is not common now

with my check in time as i requested early check in but hadn't confirmed

was granted an early check in on request as attending a family funeral

wifi still poor

the wifi was inaccessible in our room, needs to be addressed

to locate the rooms are nice and spacious the place and the surrounding area were quiet plenty of parking space and not overcrowded the staff were very polite, kind and respectful i would recommend

time at the hotel, great location, great staff , quiet room as requested and early check

location. early check in

parking is very restricted and an early check in may be needed to ensure you can get parked at the hotel

good room. the early check in was great.

good location. comfy bed. great breakfast

friendly, accommodating staff (allowed early check in and late check out free of charge), good parking and spacious comfortable room (+)room was excellent, loved the offer to upgrade and early check in too (+)early check in, great location, great sized room, massive bed and good sized bathroom (+) staff accommodated us with an early check in, eventually, for which we were very grateful (-)that we had to pay an extra 20 for early check in even though the room was ready. (+)upgrade to a nicer suite and early check in (-) i emailed ahead and asked if there was any chance our room would be available for an early check in as we were going to an event, but was told this was not possible (+) prior to our stay we added parking and early check in which was so easy to do

is clean, comfortable, had a nice hot shower with toiletries provided, and there was a tv and wifi if required

it had an ev charger in the car park

clean room, close to rock city and rescue rooms and car park, helpfully staff, relaxing bar and food could be ordered via app at reception desk, just eat/deliveroo

parking

clean, perfect location, friendly staff, early check in available

very comfortable lovely breakfast and helpful pleasant staff

the breakfast room/bar had a quirky decor and a great view out on to the station - it doesn't sound

booked for 5 adults 3 kids and only got 3 rooms and 3 beds

amazing little place could do with a small bed for kids!

early check in was available and check out was really quick and

were great, early check in, the drinks and coffee on the bar were lovely - we used the pool and the staff and

gave us early check in when we turned up early

very helpful staff, arrived early in the morning and they managed to have a room ready for early check in so i could catch up

early check in wasn't available even though the website says it would be

there was no one at reception when we went for early check in

bar was good, 24 hour service was good

very good service in the bar & restaurant

traveled here for a concert visit and i arrived early in the morning

great location, ample parking and good value for money. early check in was great.

i loved that there was room service till 9

was there a gym available - i didn’t get a chance to check

it was my boyfriend s 40th birthday and we had a late check out and they put wine in the room as requested

early check in was not an issue

wifi didn't reach the room i was staying in

also ample parking, i will definitely be booking again when i'm back in the area

bar shut at 10pm

the breakfast was excellent, they offer a fully cooked breakfast and a good choice of condiments and

early check in

staff, huge rooms, delicious breakfast, great location with view of the castle, and a great price

the bar was quiet with a piano that is available for customers to play

great selection of food for breakfast in the morning and tea coffee fresh juice ect

also fab tapas bar opposite that we frequented both evenings

hotel, with early check in and a warm welcome

in the rooms the tv is only internet connected and didn t work properly as the wifi is terrible

advertised with free wifi, i couldn t locate any

the wifi connection was a little patchy, but not a huge problem as i wasn't working!

i'd suggest wifi and a fan in the room, i think we were above the kitchen and the room gets hot

early check in at my request at no extra charge, room was nicely decorated and exceptionally clean

managed to arrange an early check in which was handy as we were going to a wedding

friendly staff, excellent rooms, we asked for early check in they were very obliging could not fault

parking was good

very clean, well kept rooms and a good breakfast. friendly and helpful.

allowed early check in

very accommodating with providing early check in, despite my son being sick at reception and us really being in need of a room

overall excellent accommodated my request for early check in

the breakfast was very good offering full english and continental, so many options to choose from

good location, with access to gym and bar/restaurant area. all staff are friendly and welcoming.

i needed early check in which was sorted no problem.

no details for wifi and contact details for staff.

the parking outside was very handy

nothing bad to say really lovely friendly people and parking

excellent wifi and very clean room