the reception allowed us early check in. the room was cleaner than when we stayed last year

loved everything will book again when pool been refurbished

was fab lots to choose from , staff really helpful and friendly and spa just what we

wifi password given on the little sheet of paper we got with the key, but we also forgot to

the swimming pool was handy for the kids, warm temperatures

pre stay was also very helpful with taxi services for an event we were attending and offering early check in

they accommodated early check in and were efficient with their check in and check out process

excellent breakfast, comfortable room, good parking

the room was nice, bed comfortable and parking was good

parking was provided an d free of

we asked for early check in as we were going to a wedding and we were able to do that

tv reception no signal nor for wifi in room but could receive in pub

wifi no connection in room also no mobile signal available room tiny with low roof on one side so a

than poor wifi in the room, and an absence of mobile phone signal indoors, the stay was first rate

wifi would not work in the room,

paid extra for early check in that was easy to do

the host was very helpful and super responsive, we asked for a late check out and he replied and agreed fast in a very friendly way

perfect location, big room, great shower, fast wifi, had everything!

a room that met our specific needs and was on hand to help when we had trouble connecting to the wifi which was soon resolved

did not cater for lactose free requirements soap dispenser in the shower was loose off the wall wifi intermittent tv

we were allowed to check in early at no extra cost but we were warned there was no guarantee that the room would be ready but

breakfast ,friendly staff,parking,room facilities were very good with wifi & usb sockets a plenty

parking could be better, but at least there was parking

room small, no secure wifi, entrance to hotel shabby.

great cocktail bar and breakfast was very good as well

really lovely large and clean room with comfy bed. we appreciated an early check in also.

service, the friendly staff and the fact the staff accommodated our late check out last

my only complaint was the golfers walking by our window regularly.

location, bed very comfortable, easy access and parking

a beautiful location and views of the golf course

i was out on a works xmas party and i was out early they allowed me an early check in for convenience

the staff were very helpful and facilitated an early check in

the bar and restaurant was fantastic.

can't fault this place one bit just maybe if the bar stayed open longer

bar was pretty cheap and room was a great size

we were given an early check in which was very much appreciated and although the room we had booked was usually only

incredibly helpful, nothing was too much trouble, set us up a separate table for breakfast in the bar so our dog could dine with

secure parking. very clean. lovely views. beautiful gardens helpful staff

quiet clean rooms, friendly efficient staff. secure parking. excellent meals.

great hotel fantastic breakfast nice comfortable bar all in all a great stay

rooms were kept lovely, accommodated our early check in request. breakfast was amazing.

were friendly, able to book early check in

despite requesting an early check in, there were rooms ready but we couldn't have them

hotel was amazing, straight from the start, the parking was plenty, room was like it was newly decorated, furnishings were like new, plenty of hot

excellent breakfast

staff were friendly and approachable, jack on reception was very accommodating and sorted out an early check in for me

staff were also very accommodating through our stay - allowing early check in, making us up an ice bucket and then safely holding our bags for us after check out

good location near the station, friendly staff, clean room, allowed us an early check in.

no option for early check in, even if it meant an extra fee

free early check in - staff extremely nice which is not common now

clean, perfect location, friendly staff, early check in available

perfect in all respects... loved the bar area, the location , breakfast and the pleasant staff.

the bar and restaurant is excellent

bar area, rooms spacious and clean, location was second to none…

including the amazing freshly cooked breakfast the next morning

there was no one at reception when we went for early check in

bar was good, 24 hour service was good

very good service in the bar & restaurant

friendly, accommodating staff (allowed early check in and late check out free of charge), good parking and spacious comfortable room (+)room was excellent, loved the offer to upgrade and early check in too (+)early check in, great location, great sized room, massive bed and good sized bathroom (+) staff accommodated us with an early check in, eventually, for which we were very grateful (-)that we had to pay an extra 20 for early check in even though the room was ready. (+)upgrade to a nicer suite and early check in (-) i emailed ahead and asked if there was any chance our room would be available for an early check in as we were going to an event, but was told this was not possible (+) prior to our stay we added parking and early check in which was so easy to do

free wifi speeds, amazing friendly staff, the rooms always being cleaned, their generosity with the

wifi service my room 416

com advertises hotel as room service and vending machines with drinks and snacks, this is one of the reasons we booked this

breakfast was tasty and fresh

there was an issue with early check in but they amended their error and allowed us to check in early

no shower curtain, kitchen smelt musty, and windows were covered in bird

sheets and bathroom were clean, got an upgrade to a bigger room with a kitchen, couch and table.

there was a kitchen in our room but no utensils,

kitchenette would benefit from more china & cutlery

were great, early check in, the drinks and coffee on the bar were lovely - we used the pool and the staff and

the 65 package for early check in/late check out, plus celebration room

very helpful staff, arrived early in the morning and they managed to have a room ready for early check in so i could catch up

a charge of 10) - we

fact we paid early check in and the couple next to us got early check in waved we had a toilet that was

an early check in to a late check out, what a place to be to get to know the city

room service charge did start to build up considering we needed to frequently use it because of

the bar area was very nice and comfortable.

very clean. many facilities in the room. good wifi. comfy large bed. free parking outside

room service dinner was fine but used plates etc were not removed when the room was

traveled here for a concert visit and i arrived early in the morning

great location, ample parking and good value for money. early check in was great.

no 24 hour room service

a plus point was that they had a little gym inside and it was open 24hours and the breakfast was good ai just struggled to eat it but

the room facilities were fantastic and room service was prompt and kind

allowed early check in

overall excellent accommodated my request for early check in

very accommodating with providing early check in, despite my son being sick at reception and us really being in need of a room

was expecting a continental breakfast and got a full english!

only thing i can comment on that could be improved is the facilities in the gym

location, early check in

property, we booked an early check in which was confirmed unfortunately the message had not been forwarded to our booking

restaurant was very very noisy but to be fair it was half term and kids galore

nice quiet bar area to return to after our excellent meal in damon's restaurant

you can take cocktails from the bar to your room which was lovely

early check in given when requested

wifi, but a night without it wasn't a problem

tv didn't get a signal so had to use my pc and wifi

wifi

no wifi and none of the bbc channels on the tv were working during my stay which would have made my

we'd asked for an early check in, and they pulled out all the stops to have it ready within 10 minutes of arrival

was lovely and the staff accommodated our early check in

good location with parking available

parking was a bit limited, maybe they could do a deal for residents with the westgate car park

breakfast marmalade

hear a pin drop (we stayed on a saturday night) staff were very helpful and managed to get us an early check in as we were attending a wedding in the next village and traveled 2 hours so needed to (room 5) it was literally next door so moving rooms was no trouble & reception allowed us an early check in as the room was vacant

the staff was lovely and breakfast was excellent

tight parking space

breakfast was more than adequate. there was nothing that we did not like about this hotel.

we used the hotel, the bar and the restaurant

the staff were welcoming, the view was exceptionally beautiful,thank you for the complementary early check in

enjoyed the pool, jacuzzi and pitch and put golf

the facilities were just as good with their being a whole fitness centre as well as spa centre which we did not use on this occasion

the location was superb. plenty car parking,friendly staff fabulous food.

excellent dinner and breakfast

was granted an early check in on request as attending a family funeral

with my check in time as i requested early check in but hadn't confirmed

the wifi was inaccessible in our room, needs to be addressed

wifi was sporadic, kept dropping out

it is not normally a problem, though, to find a parking space

early check in, friendly staff, clean.

free unlimited breakfast always a winner when traveling with the kids

hotel was very good thanks, lovely breakfast excellent value for money ud83dudcb0 will go again

the ev chargers weren't working, but there were others very close by, so it wasn't a problem

free unlimited breakfast always a winner when traveling with the kids

when i booked the hotel, i told the staff i would need early check in at 12 due to the wedding being at 1pm nearby, which was agreed upon

we were able to get an early check in

early check in is available for those going to an event

the staff were superb. it allowed my dog too. good parking. good wifi.

rooms on ground floor with parking right outside. friendly staff.