great price. very accommodating when we asked for an early check in. comfortable room

my two requests (early check in and quiet room) were delivered (+)close to train station and town centre allowed an early check in check in staff freindly and available at all

always had a welcoming smile and fixed the heating in our room and our link to the the tv wifi very efficiently and quickly

lovely welcome, good reception. had a wonderful meal. nice breakfast.

convenient free parking

limited parking

friendly staff, early check in provided, convenient location, good breakfast.

free wifi and free parking

kids loved the breakfast, staff were welcoming, cannot fault!

disabled parking being used by people without blue badges

breakfast amazing location is super and easy to find the place

very accommodating with early check in and iron- very very helpful.

i asked for an early check in as i arrived into swansea earlier than anticipated and they were more than happy to

staff went above and beyond, allowing me an early check in and a late checkout, and arranged things easily when plans changed and i had to stay

staff accomodated us and even allowed us early check in which was convenient

i couldn t do an early check in, i was in the area for a wedding and had to travel in my wedding

requested a early check in which i recieved

the breakfast and early check in that they approved

charged us 60 for early check in for us to have to clean our own

requested early check in between 10am & 11am. arrived @ 9.30am and room were available

excellent breakfast & location for buses & theatre

the sweets on the reception desk went down well with kids. breakfast was nice.

asked for early check in and was given with no charge

the hotel was clean and the food in the bar was lovely

pleasant bar and communal areas with a superb breakfast

can’t comment on bar and restaurant due to covid-19 related

value for money on the room and the breakfast

explained to the woman on reception (fay or joy i think her name was) not only did she waive the early check in but she upgraded us to the (+)requested an early check in which was granted (+) was able to get an early check in, the staff accommodated very well (-)check into to our rooms even tho we had requested early check in

and tidy rooms comfortable bed excellent customer service welcoming lovely breakfast bar well

bar area is great, preserving the character of the late victorian building like the other areas of

also, staff was amazing and the large bar area was a good place to replace and watch a game

wifi signal a little weak in my room (broughton) (+)the facilities were almost perfect the wifi speed could ve been a bit better though (-)about the wifi being a tad bit slow did the job but sometimes disconnected and took a while to load (-)free wifi was very poor - unable to get stable signal (+) loads of towels and bathrobe, wifi big tv (-)we had trouble with the wifi in the room. (-)wifi didn't work for most of the stay (-)poor wifi (+) wifi worked very well in my room, enabling me to work effectively (-)wifi was poor and dropped out for long periods. (-)no wifi signal in room

loved the location ,also the early check in,free parking ,massive room and also the staff help me with a car problem ,booked my

very flexible and helpful on early check in and late check out

request for early check in was confirmed but when we arrived ,the staff at the reception denied that

kindly allowed and early check in. very noisy heating system led to a poor nights sleep

receptionist was rude upon our arrival, we requested an early check in and when we arrived, the receptionist was quick to turn us away

the staff were very helpful giving us early check in so we could change for ceremony

loved the setting, the bar i award winning

crisp modern facilities; stunning location; super friendly and helpful staff; delicious breakfast; great value

fantastic settings with all amenities the restaurant and bar are out of this world

breakfast was good, evening meal was superb and the location is fantastic set in the rhonda valley,

great early check in, and late check out 11oclock. didn't have to rush.

stairs) and the hot water took ages

wifi in the garden room was non existent a very weak signal

lack of wifi. as in zero coverage.

comfortable room ground floor safe parking friendly staff good food

room, very crisp bed linen, welcoming staff, early check in, loads of hot water and plenty of shower gel etc

we were able to get early check in

breakfast excellent- tasty well- cooked and good service from kind staff

to get wifi on iphones and very bad tv reception in the bedroom breakfast could have been better presented

lounge, outside, parking

parking is limited