we were able to get an early check in

the pool could be open later.

desk clerk was very friendly and breakfast was great each morning.

all the staff is so welcoming from front desk to breakfast bar employees. enjoyed the breakfast!

we were in town for a wedding and used the breakfast room as a gathering place in the evenings

allowed early check in

one elevator was out of service. the pool was closed and kitchen faucet was broken.

nothing. it was under construction and i got surprised by the $27.00 pet fee.

pet fee is exhorbitant

small kitchen area with a sink, microwave and fridge was very handy

the gave us an early check in so we could sleep before work.

paid extra twenty five dollars for an early check in due to traveling, and they told me the room would be cleaned prior to arriving

i called the next morning to see about a early check in because i had to get ready for a funeral

i requested an early check in because i knew i was arriving early, and they were able to accommodate

kitchen

facilities include free laundry room with washers and driers

i loved that you could borrow less frequently used kitchen items (like crock pot) and check out dvd movies

pool and common areas were clean

we were in a hurry to change for a wedding and we asked for an early check in and it did not happen

walls were too thin. continental breakfast was rather skimpy.

breakfast was great. bed was comfortable. front desk staff was very friendly.

fluffy and comfortable pillows. bed was comfortable. breakfast was good.

breakfast fare needs to be expanded; coffee was terrible

we requested early check in and our room was pristine

we got an early check in around 1, there was an empty food service tray at the door down the hall from us

early enough for the kids to swim and for us to get back on the road

early enough for the kids to swim and for us to get back on the road

maybe an option for a bar fridge would be good but we did bring our own cooler

the young lady who allowed me an early check in was exceptionally kind as well as professional

no gift shop; no pool

the pool area

the gym, steam room, and sauna

great bar with a yummy breakfast

early check in was awesome. nice location to shops, university.

my kids were shocked and scared

king rooms are great two tv's a sofa bed as well as a king size bed small pool gym area, next door you have dick's sporting goods and a cinma place as well as other shops

swimming pool could have been larger

the gym looked well equipped, although we did not use it

asked for an early check in and arrived around 11:30 and room was ready. thank you.

allowed early check in.

we arrived at 3pm, which we were advised was check in time and early check in would not be available due to a housekeeping shortage

we were allowed an early check in for a small fee

easy early check in with friendly staff

the staff were very accommodating and let us do an early check in

loved the pool, loved the location being close to dinning and grocery stores to accommodate family travel

pool is small and only 4’ but good for horsing around

room, location, breakfast, late check-out

breakfast could be better, i guess.

very comfortable! they were very nice, and accommodating to my early check in!

proximity to pnc early check in

man would not let us check in, not even 10 minutes early

breakfast with the waffles was nice. the family running the hotel was friendly

parking lot was full and no spots to park

i got there earlier and was able to have an early check in

the breakfast was very good and the staff were all super nice and accommodating

was close to the airport and had a free shuttle

for travellers in and out of pittsburgh int’l airport the free shuttle provided to and from is very convenient (on arrival into pittsburgh just phone reception

staff was nice, rooms were so clean, breakfast was great, one of the nicest places i've stayed!!

bed and bedding extremely comfortable. allowed early check in

clean. 24 hr access to gym. had pool.clean room

gym was okay.

they have a shuttle

provided shuttle service to airport

gave us an early check in on a holiday thank you so much

late check out as our flight was delayed.

terrible bed. no room service.

was like it wasn't part of the hotel: we entered in the back, went through the aisle where the laundry facilities and storage room were located

convience to the airport and breakfast buffet. also the free shuttle to the airport!

you for supporting my request for early check in

2 towels in room for 3 kids n 2 adults

was good for a night away from the kids

left within a hour of checking in to find a better place for my kids

it was a place to sleep and they don't charge pet fees.

went out of their way to accommodate our early check in

early check in was very helpful

door on the bathroom didn't have a lock, which is weird when you have kids

we were greeted each morning at breakfast with smiles and staff made sure our needs/wants were met

friendy staff, cleanliness, hot breakfast, and the pool.

manager/owner was very kind and assisted us when we had to call in order to request early check in

amelia in laundry and the rest of the housekeeping staff were

friendliness of the staff. hot breakfast.

the breakfast buffet was kept stocked even if you slept in late

the breakfast is wonderful also

they called us when our room was ready for early check in and loved the valet parking

asked for early check in and was accommodated

the check in and valet parking was easy, room was clean and staff was excellent.

breakfast- every other day they had thinks that i preferred more such as oatmeal and scrambled eggs

beautiful hotel, great breakfast!!! wife and i were impressed!

i asked for an early check in and they were able to help.

, no room service on home games

great location. easy to walk to dine. lovely stroll across the bridge to town. clean. pool

to the residence inn because spring hill suites was closed the room was nice because of the nice kitchen

hotel is located right outside of pnc park and just a mile away from the casino

staff accommodated request for early check in - much appreciated

that there was an option to accommodate two kids - the bunk beds

nice location & the roof top bar was so convenient

appreciate everyone making me feel welcome and dave and the bar staff were all awesome

lexie in the bar was great

the staff was very friendly and was able to accommodate an early check in

the staff was exceptionally friendly, the hot breakfast delicious, and the room very comfortable

the pool was relaxing

free breakfast

we wished it had an indoor pool, otherwise perfect!

we were told no early check in and when we got there finally to check in at 4:30

100s of people lined up to check in at 4pm and they would not grant early check in

have us early check in st no additional

being promised an early check in i was told after driving 5 hours that no rooms

from the early check in, to the guys parking our car, the lounge host, the housekeeping staff

staff helped make arrangements for an early check in, recommendations for where to visit or sightsee on the strip and were pleasurable in

i asked for early check in and the lobby clerk called me as soon as my room was ready

staff was very nice and allowed us early check in since our arrival was early.

permitted a early check in for a guest with medical needs

yes , very good bed and breakfast was good also!

location - staff was great. quiet room early check in was great and appreciated

the gym

across the street is a roof-top bar and if you have a room facing the bar, it gets loud outside

guest laundry and complimentary soap. room was nice and quiet. temp control was effective.

city view wasn't great, but not terrible either. no room service or minibar.

loved the early check in and really appreciate the 12pm check out

we traveled from san fransisco and arrived super early

staff was great. bar great

i walked to the strip, duquesne incline, north shore, casino, heinz stadium, and pnc park

also a band in the bar downstairs was playing loudly until probably around 2am

much,had to wait on room to be cleaned and inspected even tho my request for early check in was submitted and approved messed up my whole schedule

we were told to call in advance to see about early check in

we came in from 6 hours away and they were even able to accommodate our early check in request at noon

2 dunks at evening free and an awesome spread for breakfast to free

i would have been nice to also have a hot tub in the gym

we received early check in and an upgrade at no charge

staff were terrific, they accommodate my request for early check in and late check out

we took the free early check in

close to where i needed to go. plus early check in.

amenities were plentiful-pool, hot tub, gym, laundry, outdoor patio, free breakfast &

early check in was a huge bonus. staff were incredibly friendly!

the spa king room was the best decision we ever made, due to going to lush and using a few bath bombs

spa bathroom was great

ate breakfast two mornings in the commoner restaurant

nice decor, great restaurant on premises that served takeaway breakfast and sit down dinner, rooms and public spaces were very clean, staff was responsive to all

bed, clean, nice sized room, very cool historic building, early check in was very nice, friendly staff

the staff at the front desk also helped us out with early check in

extra charge for early checkin

cept restaurant

staff checked us in and made sure to acknowledge my 6 year old daughter and got her a kids pack of crayons and games

my son had a zoom meeting and they gave us early check in

then i sent an email and called six times to verify an early check in and i was never answered

very clean and early check in

location early check in free upgrade to queen suite restaraunt on site friendly staff

bar was really great and offered water and cookies at front desk

they also had a problem with calling ahead for early check in and did not allow me to know if my room would be available, i travelled 6 hours to

in was great, allowed for early check in and we were checked in and ready to start our day immediately

called to request an early check in and they were very accommodating, able to get me in much earlier than expected

gym was decent

room was clean, there was a quiet ac, good location, walkable distance to everything, nice gym equipment