she was so friendly on the phone when we called to ask for an early check in

the pool heater was down and the hot tub would not run.

excellent variety of breakfast options in the morning

breakfast

they have the best breakfast i have had in a hotel

staff was friendly and helpful with early check in

allowed early check in

t tub & pool, gym, in-house restaurant)

clean. convenient. pool. gym. friendly staff. nice place.

in room didnt work, someone kept messing with door handle during the night made the kids feel unsafe we left a night early daughter found a pad in pool while swimming in it, tried to

and elise (and a third girl who was also nice) get a big shout because they accommodated a super early check in for me and my husband, even when they didn t have to

price, although there was a swimming pool it was very shallow and small breakfast

welcomed warmly. courtyard attached to the pool was a beautiful setting for outdoor relaxation.

pool closed

the indoor pool was cold that s the only thing!

early check in was ready when i arrived, front desk lady very nice and helpful, housekeeper was

to the columbus zoo, and it has amazing amenities in the room one of which being my favorite was room service for different foods

lost her makeup bag and we were able to get it back after we had already came home due to the room service turning it in

the floor was sticky.. the carpet full of dirts. wifi did not work.

spacious room. clean. free wifi. good bed.

early check in was amazing after a long day of travel! greatly appreciated! ud83eudd18ud83cudffd

good breakfast

parking was easy, breakfast was decent, overall a good

hot breakfast due to covid but they provided a bagged option with muffin and juice

very poor quality toilet paper in the bathroom. breakfast was average.

desk staff was extremely helpful with a very early check in

friendly staff. allowed early check in and late check out. super clean. nice breakfast.

the pool

comfortable, good breakfast

the breakfast is the only thing i was disappointed with.

staff was very friendly and prompt for our early check in and split our payments when we checked out

staff was extremely helpful and accommodating early check in with ease

i left my kids winter coats in the room

the pool was clean, heated and very relaxing

the pool wasn't open but i can understand because of the pandemic

friendly staff clean room. early check in was no problem at all

we were exhausted upon arrival and we felt well taken care with our early check in experience

card and that was a little annoying, would’ve been cool to have a hot tub especially since the pool wasn’t really heated either

even i didn’t know about swimming pool my kids loves water

the gym and pool were not available during our stay.

we were given a great room close by because of my mobility issues we were also allowed early check in

the swimming pool and breakfast section offered.

enjoyed the indoor pool alot it could of been warmer the young man who did breakfast was wonderful , he had egg white

kids enjoyed the pool

my kids loved the pool, it was a little small when other people were there but served its purpose

gave us an early check in option and everything went

accommodated our early check in

they did allow early check in after i called

i was asking abiut laundry facilities and i was told yes but when asked again he looked at me than said are you even

large room. quality as expected. laundry facilities. pretty good area.

1/2 of guest laundry out of order

large rooms. on site laundry room

early check in.

no breakfast room service

parking was a bit difficult at times not enough spots in the front

inside outside pool best for kids

kids were not supervised in pool area,breakfast was to pricey for little to choose from

they were able to accommodate a early check in

early check in

um the big thing is they were willing to allow early check in and late out that was marvelous

the room service was good

room service was prompt, food was good and affordable

clean room early check in friendly staff

beautiful hotel with friend staff, breakfast and a bar

there is breakfast every morning and a bar in the

our room was big enough for two adults and 3 kids without us being on top of each other

gym looked full size and decent equipment

been a little cheaper with the little breakfast but great place and they could have waved the early check

like that it looked modern little old but beautiful i like that they have a nice pool area in a gymnasium area to work

location, free parking, delicious breakfast, and writhing walking distance of highbank

was a bit of a cluster as the kitchen couldn't keep up with the food

great location! we used the gym la fitness next door. its big and inexpensive and friendly!

we were able to do early check in which was really nice with our three year old

on-site restaurant and bar they advertise is actually only open on fridays and saturdays, which we didn t discover until

parking was not very good

fairly nice gym, breakfast was very good and all the restaurant staff were very helpful

parking.

early check in

the economy breakfast was waiting on us and the front desk guy was on top of everything

i enjoy the breakfast as well as the room service

staff was friendly, room was clean, and the continental breakfast helped out with my

2nd room ok for air conditioner, but noisey kids running back and forth in front of room, until 10pm