property manager was easy to contact and helped with early check in

room was very modern and there was free tea, coffee, water and wifi

needed 6 chairs in kitchen, couple of fold up chairs so every one could sit as no lounge.

no lounge area unfortunately 2 bedrooms and a kitchen with table

i think we had the best room - 105 - with kitchenette

they also allowed us both early check in and late check out at no extra charge

parking and access to the nearby gym is included

not even room service

good value bar prices

sauna, spa and gym were closed by 4pm

they managed to help us with an early check in due to our timings for a wedding and were great at supporting us on our first trip

early check in was excellent

early check in

someone s dirty room service tray, complete with broken beer glass, was left on step leading into room block from

great food and drinks at the cosy bar downstairs

nice room, easy early check in, very friendly staff.

00s) place was idyllic breakfast

had the best customer service skills of any hotel we d ever stayed in

good food at both dinner and breakfast

very good cooked vegetarian breakfast

we came early on the day, and asked the reception staff for an early check in

the staff were really helpful arranging for us to have an early check in. spacious modern rooms.

not enough water in the room, no early check in option

of parking, a lovely welcome and a beautiful big room

room type as some rooms as much better than others, the restaurant is absolutely amazing and the bar

arrived at 1230 and allowed early check in no added charges

were very friendly and helpful with early check in good wifi powerful shower and plenty of hot water comfortable

friendly & helpful staff. free parking very easy. country location.

there was plenty of parking

wifi unavailable unless you hung out of the front window

the team were great and accommodated an early check in for us

no air con, wifi wasn't working

when the main bar gets a little too busy, there is a quieter bar next door which was great for us

great location, good bar and service

wifi keep dropping

staff allowed us early check in with our 9mo

mid communication relating to early check in but not the end of the world, staff on duty

proximity to reading train station, allowed a early check in after travelling from canada

great location, fantastic sized bed and we even got an early check in!

lack of mini bar in room no laundry services welcome

comfortable beds, early check in

tean allowed early check in and late check out to accomodate for my specific requirements which was fantastic

reception staff were really friendly & helped with early check in

loved the early check in and late check out that's really useful and the best i've come across

were unhelpful with early check in

early check in

staff were so helpful and arranged an early check in and late check out for us

property and rooms were very clean and they facilitated for an early check in

right in the town centre, everything is within walking distance, we were given early check in which was great

bed reception staff great gave us early check in and late check out

at market house after graduation, we had early check in for one room

early check in and late check out available for a small fee :) ideal for reading festival

staff were also amazing and even accommodated for a very last minute early check in, thank you again

3 booked) so we could get dressed after a long drive

all the way loved the room amazing view wonderful,staff excellent very very friendy, the bar was beautiful so hip amazing the pizzas are amazing too the food fresh cook beautiful,roof top

all good free early check in

the spa itself is comfortable, although 55mins full body rejuvenating massage feels a bit short to me

very comfortable, room service was quick

whole place was lovely and clean, we ordered room service and the food was lovely and came really quickly

great rooms, comfortable beds, food showers and nice facilities such as the gym, bar & spa

very helpful as we were working nights they gave us an early check in and late check out

large comfortable room early check in and free

the hotel even accommodated an early check in because our room was ready when we arrived

easy fast early check in

information in the rooms about hotel , like meal times and what you can order eg room service

) gave us a great welcome and had arranged to have a room available for us for early check in, which was much appreciated

plenty of parking at the rear over looked by security cameras

comfortable and friendly atmosphere. food served in the bar was lovely.

just the signal of the wifi was very low.

room and hotel, great bar and patio attached

staff at reception very friendly and allowed for early check in which was a bonus

they even allowed us an early check in time

helped to facilitate an early check in and couldn t do enough to accommodate us

have more staff as i was waiting about two hours for the receptionist to get back to me about early check

nice hotel, good parking, excellent room and first class breakfast

we asked for an early check in as we had a baby with us and they made sure our room was cleaned first

awesome breakfast!!

bar downstairs is a series of smaller rooms each with open fire

night cap on the landing was a lovely touch but there was no sloe gin left in the bottle and the bar said they had run out

super bed. great shower excellent breakfast covid protocol well organised pleasant staff

service was great arrived early and got a complimentary early check in restaurant staff amazing

hotel staff were great, allowing us early check in

requested an early check in as we had a funeral to attend and were allocated two rooms one single and one double

our sofa bed wasn't made up for the kids

wifi in rooms it just wouldn't connect

location is perfect early check in nice view from the window

bar at location

wifi wasn't working when i arrived but was quickly fixed

the book in the room said we could phone down for room service however there was no phone in the room to do

breakfast was excellent

comfortable stay early check in had to pay extra 15pds

we waited a long time for early check in which was stressful as we had a wedding to get to

early check in available, kids didn t have to share a bed, individual beds available in family

however the lady said that as we were early we would either have to pay an additional 15 for early check in, or would have to wait half

bacon was over cooked and we had asked for an early check in but we had to change in another room, which was much nicer

clean room,early check in ,fantastic breakfast 1010,should be more than a 2 star,well done

early check in

staff nice and accommodated and early check in

little bit dilapidated and although i d confirmed an early check in the room wasn t ready when i arrived

to find, lots of parking, comfortable, helpful receptionists, quiet location yet easily within walking distance of

i rang the week before and asked if we could get an early check in

prearranged early check in didn't happen, actual late check in buy over 30 minutes

very strange but luckily we only needed the room for a few hours before we departed as couldn t early check in so got in from a late night, slept, showered and left

5 hours earlier and requested an early check in

and spoke with flora on reception, who was charming, supportive and most helpful in allowing us early check in

room was ready for an early check in and very clean indeed

i tried to get an early check in and late check out, but they kept saying to call in 1no hour, to the point i stopped

mix up with the type of room i booked which was a twin and when i called the evening before re early check in i was advised this was a double room

easy to find, free parking, comfortable room and excellent

paying for wifi - i feel this should b free

early check in even so i didn't request it beforehand

it has parking which is pretty difficult around here.

well decorated and clean. plenty of car parking

plenty of parking, nice and comfy room, good wifi and tv reception.

friendly staff. clean rooms, parking on site

asked for an early check in as we were attending a wedding nearby, not expecting them to be able to accommodate

the check-in was pretty quick and grovefield hotel had accepted our early check in

clean and big room. made extra effort for early check in for a wedding

stayed for a wedding at a nearby venue, downside is they were going to charge 10/ph to check in early which isn't advertised anywhere, but staff did let us get ready in the reception loos so it

i phones beforehand to explain we were at a wedding at 2 pm, so could do with checking in early

managed to get early check in so

we were able to check in early

bed was comfy. room service food was excellent.

the kids activity pack was a lovely little touch in our room too

the kids activity pack was a lovely little touch in our room too

the staff were very friendly and the hotel particularly accommodating when we needed an early check in

good pool and spa and loved the outdoor terrace

good pool and spa and loved the outdoor terrace

poor connectivity for phone and hotel wifi

gym is slightly small.