good location (right next to path), helpful stuff, early check in and late check out

the room was clean and the breakfast was delicious

few stops from manhattan, next to supermarket, in a good quiet neighborhood, nice big rooms with kitchenette, super clean, good

kitchen in the room, very convenient

i love the refrigerator and kitchenette in my room!

for a fee of $50 total (spread across 2 nights), they upgraded us to a better room and gave us early check in

i appreciate the time he took to make sure my stay was perfect and thanks to him and early check in i was able to surprise my sister

breakfast, view, location and parking. hotel lobby, sfaff.

there is a laundry on the 2nd floor as well as a gym, i didnt use the gym but it looked decent

kids after a certain time are not allowed at the rooftop restaurant was not mentioned anywhere

early check in, cause we were with little baby. 5star for this!

for an early check in was quoted

i called the day before to confirm we would have an early check in to which they confirmed because we needed time to get ready for this event

early check in, although we only asked to leave our luggage before checking in

staff member, german gave us an early check in which was really great

comfortable bed and friendly staff, accommodated an early check in.

where possible the staff helps with early check in and the breakfast is self serve

, clear label on the shampoo , conditioner , extra towels in the bathroom , accommodated early check in , quick check out , shuttle to airport left on

early check in during my reservation, i was told that it would depend on availability a that is

juan was able to get us early check in so we didn't have to wait around all day

could checkout by email and also request an early check in without calling and having to speak to someone

staff very nice and allowed an early check in

the fee charged for early check in was unnecessary, it felt like a money grab.

tasty and diverse breakfast

clean and comfortable. close to the cruise port. great breakfast!!!

i called twice to see if i could do early check in and get disconnected twice

hotel facilitated an early check in and later check out which was great

had the possibility to do a early check in

liked that hotel has a laundry room where you can wash and dry your cloths for a few dollars

room, excellent breakfast with awesome fresh fruit and good variety, on-time continuous shuttle service

good location managed to have good early check in luggage storage was excellent

early check in spacious clean room with view of hudson

we were promised an early check in but once we reached there, the staff was super ignorant and told us the room would

appreciate you accommodating early check in

room service was great. the waitress was so friendly and nice.

scheduled to have an early check in because i was flying in and had an 8:00 a

things: 1- when i reserved the room i asked for early check in and apparently nobody bothered to read the request

early check in

early check in was $50 extra which was not stated prior to checking in though i had called multiple

were really nice , tried to look to accommodate our early check in

location and early check in

rooms were very spacious with a full kitchen

the airport shuttle, gym on-site, and laundry are also a plus

some bed sheets had holes and burns on them no plastic bag for laundry

they give you 1 portable induction stove to cook with, which is no good to me because i have four kids and a husband that makes 6 of us so therefore i had to spend a lot of money eating out all

very close to path station, early check in available.

staff is extremely kind and helpful. room was ready for early check in. very clean!!

after finally getting up the people across the hall young kids were trying to get back in their room

and a variety for breakfast

that the hotel provide is great but they don't have gym pool or anything like it and the breakfast would be nicer if it had hot

staff allowed early check in.

the staff was very polite it was very clean and beautiful and the bar love it ud83eudd1d

no laundry facilities.

the staff were not helpful your just told no even for the simple things as to where to do your laundry

when you arrive with kids on a friday night this is a serious problem

they were able to give me early check in on both rooms

got early check in

i arrived early in the morning around 9am and since there were rooms available, they offered me free early

good facilities, good gym, everything works and well thought out, comfy bed, excellent cleaning

gym small but functional

early check in and late check out & stored luggage as we had a late flight

we ere able to get an early check in since our flight arrived at 7:00 am

the wifi, tv and ac all worked perfectly

room service was hit or miss.

rooms are nyc smallish but wifi is adequate and hot water plentiful

i was able to get early check in which was amazing

good breakfast and clean rooms with friendly staff. gave us early check in and a good room.

we were also waiting 45-50 minutes at station p4 for shuttle to hotel on wednesday evening

shuttle was clean , comfy and on time

shuttle driver to airport was friendly and accommodating

they allowed an early check in which was immensely helpful

wish the gym had free weights, but i realize that most guests wouldn't stay at this hotel for the sports

no password on free wifi but worked perfectly well

breakfast was all i needed and appreciated

breakfast can be better and the gym could have some additional equipment

was even able to do an early check in so i could enjoy the day in the city

gives you additional things, like ironing facilities without charge and you get a continental breakfast

there is convenient parking, nice breakfast, workers are very helpful.

breakfast, lot of silence at nights and very close to the subway

breakfast is barely a breakfast.

9/11 and close to subway and the wtc -looks nice -nice bed -good a/c -easy access -they allowed early check

have stayed in the last few months free apple macs to use in business centre small but adequate gym

no restaurant or room service

the gym was just right, the afternoon snacks great, and the unlimited filtered water on every floor the

the view on the rooftop bar on the 20th floor is excellent

they do offer early check in for $60 extra

they did try to restore but the wifi was still poor

laundry service a bit expensive

you have the subway entrance just 2 block away, a big 24/7 laundry place just in front of it, and some good places too eat just around the corner

the restaurant / room service was closed on sunday-tuesday not advised till i arrived

we also got an early check in and late check out due to our arrival flight from australia and late flight

guaranteed my check in for 3 after expressing i wanted early check in

reception are very well come and they let us do early check in

we also got an early check in and late check out due to our arrival flight from australia and late flight departing

breakfast laundry

we had an early check in with no extra charge and a free breakfast !

the staff was super friendly, allowed us to check in at 10am for an early check in and all were so pleasant

saved on so much stress with flights, staff were incredibly helpful, deli cafe is great, and the bar area on the 6th floor

also the bartenders are a bit sketchy…but the drinks were good and the bar area is nice

a really lovely bar with a deli that had gorgeous cookies and croissants as well as drinks etc

reasons i will indicate or at least half back what i paid in advance to start li was charged a 30 early check in fee when the room was ready so why charge when most others do not charge extra when

bed was extremely hard, there was hair everywhere in the bathroom, the wifi was not working, and the parking was

asked for room service but it never arrived

there was no wifi

the parking was horrible, there was no such continental breakfast and wifi

they accommodated me easily despite my unannounced early check in

excellent, welcoming staff. great bathroom. very clean rooms. breakfast was good.

not that many floors and it was actually very quiet, my husband even used the gym

is a store right at the entrance to the nearest subway, a costco about 12 blocks away, and a laundry service three blocks away

breakfast had enough of a variety to please everyone in the family

she allowed an early check in since we arrived from out of country

bag breakfast with stale muffins and warm juice wasn't very enticing

only thing that i didn't like was the complimentary breakfast it could have been a little bit better

good breakfast staff very respectful and and courteous

would have loved full service breakfast instead of the basic but sunset diner & donuts is right down the block & mcd'sonly few

they allowed me to have early check in and late check out

first person at front desk had a bad attitude when i asked for possibility of early check in

- old and required lot of maintenence , fan in gym and no ac

wifi does not work, there is no slippers, no bath robes

gym is really small and sadly hidden in the basement

the staff was friendly without overbearing and accomodated early check in as well

the gym is great with great technogym treadmills and peloton bikes as well as a good selection of

excellence all around. the gym especially is fantastic.

a bar to have a drink after a long day

the gym was also great, never crowded and with all the equipment i needed

hotel was very accommodating, asked for early check in and called the day of going in got in at 12:30 instead of three so it’s always

the room was clean and the breakfast was decent

free continental breakfast was great

breakfast, very very friendly staff

the continental breakfast offered juice, but no water

also much appreciated that they were able to accommodate my early check in request (coming from a 18h flight) and also received an upgrade to a grand king for

customer service at the front desk were polite and quickly able to accommodate my early check in

were given an early check in on request

friendly, offering modern rooms, free wifi & hot breakfast, plus a fitness center

wasn’t really fond of the location, we wanted to do touristy kids stuff and had to either walk pretty far or catch a cab

the couch not big enough for two kids, luckily we had one

desk was accommodating, allowing us early check in

they allowed us early check in at no charge because the room was available

able to accommodate an early check in

enjoyed the extra space afforded in the family suite for our kids, and the kitchen

they are can t be contacted , very frustrating especially as i bought some toys for my kids and left them at reception now i can t call them to get them picked up

early check in

nice bedroom bathroom equipped late check out

they even gave me free late check out at noon during my stays

enjoyed my stay, appreciated the early check in as i was very tired from my journey.

the gym was large and well equipped

loved the location and the gym!

location, easy to book, price not bad for the room we got, liked that there was a laundry room and gym, view not bad

the same time with the kids and in this price one can expect at least a sized room

early check in

showed up early and was allowed an early check in, hugely appreciated

atmosphere, the look, then breakfast the cleanliness everything was great

location parking and breakfast

breakfast options need to improve.

early check in, friendly staff, nice view, close everywhere.

staff went above and beyond to be accommodating with an early check in and late check out

the staff was lovely and quickly accommodated our request for early check in at noon

also, the price should be less for kids

staff went above and beyond to be accommodating with an early check in and late check out

early check in

good breakfast, clean room, unlimited coffee during your stay, friendly stuff.

breakfast was delicious & they had a wide variety

the gym is a plus as well

they also updated their breakfast area and they gave it a nautical theme, which is a nice touch because of the hotel being

kindly gave me an early check in and the shuttle was very regular

the check in staff was very accommodating with my requests for early check in and they came through

with early check in view of long haul flights from singapore as they do have rooms available

stayed prior to an early flight out of newark

i had questions about early check in and the hotel staff was very prompt and precise while responding

early check in was available which made my stay much more convenient as i could drop off my luggage

had to wait for a room..no early check in.

early check in.

the room was cozy and comfortable. i was aloud an early check in.

late check out.

staff were able to accommodate me with an early check in.

it was clean. the gym was nice.

the airport shuttle and how close it is to the airport and highway access

we had a very comfortable clean room, excellent room service

they do have a gym and restaurant which is nice

thank you for early check in

they let us do early check in because we had a flight that was cancelled.

i was made to wait for a room

we got an early check in which was very helpful

en though i requested early check in), and had to listen to

(early check in, holding bags for me the next day, etc

amazing downstairs bar with coffee, water and tea available around the clock

gym was adequate

bunk beds in room for kids

even the kids sitting in the hallway doing god knows what were super friendly