was able to leave luggage early in the morning in lieu of an early check in

i liked how i was allowed early check in

hotel was dirty i had an business meeting at 2:00pm so i requested an early check in they refused me

hotel was dirty i had an business meeting at 2:00pm so i requested an early check in they refused me

close too the mall ..clean rooms and bathroom breakfast included.

this is the first hotel that i have been to that did not serve eggs at breakfast

accomodated our request for early check in

lovely staff - elton was great at check-in and gave us an early check in

i was very disappointed that they were unable to join me at the pool and we were told it was a cost of $100 dollars each for a visitor

nice gym but could use a bit of an update

excellent service. bar was very nice.

location was good and staff accommodated early check in.

we did not stay long enough to have breakfast although it was offered

coffee maker and mini-fridge in the room, and a free grab-and-go breakfast

they respected the check in and check out time and every morning we would go downstairs and our breakfast would be ready to go in a grab and go bag (a bagel, an egg sandwich, some yogurt, fruits

no space to move around, no iron, and no breakfast

received a free early check in and they held onto my bags after check out so i could go explore

guessing) but otherwise all was great!

also recommend to go to marthas cleaners which is like two blocks away if you need to get your laundry done

the wifi also logged out quite often and the upstairs restaurant is only open for breakfast on the

slow wifi, just ones cleaned my room in 5 days

liked that the staff tried to get me into a room for an early check in which they did and i was able to check in about an hour prior to the normal check in

do a very great job, beds are nice, breakfast and gym is as expected for price, room size and bathroom are as expected for price

the room was immaculate and cozy, there was a good selection for breakfast, the staff friendly and ready to help, and they handled my check in and out for me and

comfortable clean beds, gym facilities and nice rooftop terrace.

awesome staff, great free breakfast and modern rooms

i was bumped from a bunk bed to a queen bed and got an early check in

the room was ready for early check in and the door man, pablo, was always there welcoming you in or bidding you a good

after an overnight flight we were even able to have an early check in that was very welcomed

the hotel also helped us with early check in and late checkout

liked the location of the property and how they were able to accommodate early check in for no additional fee

granted early check in with no problem

casino right there which was nice

everything was excellent. breakfast was a little expensive. the food was delicious

parking

5am-9am so don't expect to have 24hr access to their garages or restaurants - (not 24 hours) gym is just right and all i needed for a workout (+) we arrived late at night, but were still able to use the fully functional gym, which is open 24/7 (+) facilities: i enjoyed using the gym and they have a few restos on site (+)were quite modern and the gym had a good selection of machines and equipment for a hotel (+)the property had a casino and a coffee shop and a great gym

front desk would offer things like early check in and then turn around to state that it would cost an additional charge

early check in when possible. thanks

early check in was super

rooms are clean and room service clean the room every day

the downside is expensive parking and not having too many facilities like laundry, pool

amazing customer service and help with early check in

wifi connection

free parking/wifi. kids stay free. free shuttle to subway station.

great hotel! clean room, friendly staff, accommodating shuttle service, incredible breakfast.

breakfast was not the best. but it was still something .

early check in was available!

they assisted me in getting an early check in so i wouldnt have to wait in the cold due to early arrival

i needed an early check in and storage to hold a cake for an event i was having and they accommodated me with

they ley us do an early check in, cause the room was available early

we were told there wasn’t a laundry when it is listed in the details for the

(early check in, holding bags for me the next day, etc

the value of the room size/breakfast/cute bar setup in the evening versus the cost

gym was adequate

great room, great to have a gym on site, nice breakfast, fab location and lovely staff

even the kids sitting in the hallway doing god knows what were super friendly

they were able to accommodate an early check in for me

clean, late check out,

the breakfast could've been better, like more food choices example eggs, sausage, waffles, etc.

the breakfast was exceptional and the lovely ladies there bent over backwards to keep everything topped

it was extremely safe, clean, modern, and the breakfast had a great menu

parking availability and early check in

good gym

lots of noise from the hall - there was a rowdy group with noisy kids up late

would love access to room service

no room service pool was down.. fridge wasn t cold don t know if it was supposed to work

showed up early and was allowed an early check in, hugely appreciated

early check in

free breakfast was good!

breakfast was delicious and varied. the staff was extremely accommodating.

location parking and breakfast

they accommodated me easily despite my unannounced early check in

breakfast was fine

not having access to in house laundry services

the gym was quite basic - would have liked more equipment but good to even have one at all.

not that many floors and it was actually very quiet, my husband even used the gym

was even able to do an early check in so i could enjoy the day in the city

good breakfast, bread and waffles, nothing high value but simple enough for a light breakfast

breakfast, lot of silence at nights and very close to the subway

the breakfast was also good for value and the hotel staff were very friendly

i did not have breakfast. i check out early

early check in

nice bedroom bathroom equipped late check out

they even gave me free late check out at noon during my stays

they were able to get me early check in.

they charged $20 extra for early check in even though i was checking out the same day

a gym

very friendly staff, good wifi, good heating/aircon clean rooms

clean and lovely view, very comfortable bed, stayed on 4th floor which was good, less noise from gym on 2nd floor, we had 2 double beds, just myself and my son, room not big enough for more than 2

reasons i will indicate or at least half back what i paid in advance to start li was charged a 30 early check in fee when the room was ready so why charge when most others do not charge extra when

no wifi on 6th floor, which i stayed. i complained but still there was no action

decent showers and room service was cool with my

there was no wifi

*no blankets, *walls & ceiling paint chips falling off walls, *website claims restaurant and room service available, but not, *many other items too numerous to list

she allowed an early check in since we arrived from out of country

would have loved full service breakfast instead of the basic but sunset diner & donuts is right down the block & mcd'sonly few

went to sunset diner for breakfast & gina’s for lunch, i highly recommend

staff members, polite and gentle receptionists and included breakfast

bag breakfast with stale muffins and warm juice wasn't very enticing

could checkout by email and also request an early check in without calling and having to speak to someone

staff very nice and allowed an early check in

the fee charged for early check in was unnecessary, it felt like a money grab.

great breakfast. we were delighted with the whole place.

clean , comfortable. smalls details like water , caffè and bathroom things . amazing breakfast

they do offer early check in for $60 extra

good wifi

we were infront of the laundry but it was still an awesome sky view

room service was slow

hotel was stylish inside and out, the staff were pleasant and helpful, especially josh in the bar for great recommendations for restaurants and bars nearby

asked for an early check in as we were going to our daughters law school graduation and needed to change and get

early check in support by staff. location of the hotel.

early check in possible ud83dudc4dud83cudffc

let us have an early check in without any additional cost

also i'm happy i got an early check in

buffet breakfast on weekends, super friendly staff, free early check in, ideal location for those who want to hang around chinatown , discounted parking

wifi was perfect and staff was really helpful

i was able to get a late check out courtesy

property was very clean. staff were friendly and breakfast was great.

joseph went out of his way to help me and my kids when i missed a show that i had tickets for

check in was quick and easy, and they even held our bags for an early check in

a fridge, coffee maker, microwave and laundry are all in the basement which was very convenient

close to subway, perfect laundry service.

laundry is on site