heated pool and jacuzzi with slides for children, lots of plants, green environment very calm and relaxing

nice place to spend a long weekend vacation with lovely pool and excellent restaurant

the staff was very helpful, the kids club was great too

the staff was very helpful, the kids club was great too

spa is really good (ask for claudia for massages), the swimming pool is very funny and the service (+)great food the spa is awesome

we also really liked visiting the swimming pool and restaurants nearby

location location location and the pool but it was closed

breakfast was good excellent

the pool’s water is ice cold and not usable unless outside temperature is above 40

we really enjoyed the stay, the gardens and the breakfast

and variwd mexican breakfast, waking distance from water park and numerous dining options, nice pool

need to put some kind of love in the garden and in to repair the pool

isn t friendly or sensitive to your needs, the food was awful, the servers took too long the pool is too small for the amount of people staying, the shower and bed were super uncomfortable

pool temperature, music

the heated swimming pool

the pool an services

the hotel was clean, pool was nice and water was right temperature. rooms were very nice.

like something left from the 90's, the play area was extremely noisy - the pirate ship at the pool was imo directly dangerous, as it was super slippery, i myself was about to slip when

the lobby, starbucks, breakfasts options and bar service.

were no rules for the common areas such as the swimming pool and breakfast

and that the tiles in the bottom of the children's pool were loose

the garden view from the room was beautiful, the garden is a nice addition to the pool area, where there is nice and tranquil (especially since the company guest were not around)

the water in the swimming pool was not clean. the pool was free to use though

swimming pool and mountain view

hear anything from the main area even though there was karaoke and music playing near the pool

the view and pool was amazing

the pool

views, clean, comfortable, spa was amazing with massage available, swimming pool and great food

the pool open at 9... i like to swim at 7 before the kids.

the restaurant and the bar are very good too

the poolside bar had great drinks and really friendly staff

right in the city center , the view from the rooftop bar was amazing .

on my most recent trip we were near the pool and the bathroom is incredibly small

the rooftop bar was also very nice, perfect vibe, good food and ambiance

we could know in advance that we need to book in advance massages and the spa facilities

terrible wifi, bad water pressure, bad hot water, very hard bed, needs refurbishing

location pool an the garden

the hotel is beautiful, great pool and friendly staff

it had a balcony that overlooked the pool and courtyard where there were birds including a peacock roaming around

bed was really hard, the pool quiet cold and as the other comments noticed it: you need to ask the reception to unlock you

nice hotel, pool looked inviting but we never used it. central location.free parking.

far from the bus station and not far from the center of town and there’s also s nice swimming pool

compact bathroom, comfortable bed and beautiful courtyard with garden and pool

pool looked perfect for a warm day in taxco

property above a rare historic mine with a beautiful pool featuring a giant mural along with amazing views from the room and throughout

the restaurant could improve its menu. the pool is cold; 20 centigrade

at the bar were really poorly made, needs more light around the outside areas at night

of photo ops plus a tour of them lines plus great location will definitely be back to dive in the pool once again

-the water of the pool was ice cold

location is a time traveling, has so much history and you have to try the mine and the pool, but the most outstanding experience is to have a room with a balcony facing the town amazing

a basic continental breakfast was included, but we opted to order additional dishes off the menu

just wish the bar had been open, staffed and functioning

didn't offer free breakfast

great breakfast at the restaurant

the swiming pool and jacuzzi was great for my children. the view is amazing

the breakfast was amazing, the place clean and nice

staff, comfortable bed and room, great omelette for breakfast, wifi and within 5-10 minutes walk of the main

kind and helpful employees, lovely rooms and grounds, good wifi, hot water, and delicious breakfast

staff, comfortable bed and room, great omelette for breakfast, wifi and within 5-10 minutes walk of the main

great property. food was great during breakfast.

there is a small gym with some dumbbells i used one morning but it s pretty basic and there is a spa which looked

bar area is great for a beer or cocktail and the pool area is ideal for sunbathing

hotel was beautiful with the spa area, bar, pool, hammocks etc

room has a nice large bed and very nice spa quality bathroom amenities

spa was closed as they were renewing it, so we were t able to use the jacuzzi

breakfast was exceptional, beautiful location

beautiful grounds, great breakfast options

the grounds, pool and room were exceptionally beautiful

breakfast was perfect

the breakfast is overwhelming and the owners and the staff are incredible