the pool. big rooms. location. breakfast

the breakfast was amazing, the place clean and nice

location, kind and helpful employees, lovely rooms and grounds, good wifi, hot water, and delicious breakfast

great property. food was great during breakfast.

kind and helpful employees, lovely rooms and grounds, good wifi, hot water, and delicious breakfast

the place and the pool was really nice. breakfast was really good.

our room had a small patio overlooking the pool where you can relax and enjoy the beautiful landscape

room has a nice large bed and very nice spa quality bathroom amenities

bar area is great for a beer or cocktail and the pool area is ideal for sunbathing

hotel was beautiful with the spa area, bar, pool, hammocks etc

breakfast was outstanding, with several creative dishes and customizable options

plus the small spa and speedy wifi

the breakfast is overwhelming and the owners and the staff are incredible

breakfast was perfect

beautiful grounds, great breakfast options

and that the tiles in the bottom of the children's pool were loose

like something left from the 90's, the play area was extremely noisy - the pirate ship at the pool was imo directly dangerous, as it was super slippery, i myself was about to slip when

were no rules for the common areas such as the swimming pool and breakfast

the lobby, starbucks, breakfasts options and bar service.

the garden view from the room was beautiful, the garden is a nice addition to the pool area, where there is nice and tranquil (especially since the company guest were not around)

isn t friendly or sensitive to your needs, the food was awful, the servers took too long the pool is too small for the amount of people staying, the shower and bed were super uncomfortable

the pool an services

the heated swimming pool

the hotel was clean, pool was nice and water was right temperature. rooms were very nice.

pool temperature, music

need to put some kind of love in the garden and in to repair the pool

and variwd mexican breakfast, waking distance from water park and numerous dining options, nice pool

very friendly staff and the breakfast was delicious.

we booked a deluxe room and they put us in a basic room. breakfast was served late

is very good, breakfast was included and was lovely

spa is really good (ask for claudia for massages), the swimming pool is very funny and the service (+)great food the spa is awesome

swimming pool in the room ... not as good as expected. doesn t worth the extra !

the staff was very helpful, the kids club was great too

larger pool with slides for the kids was great

kids pool was cold

location location location and the pool but it was closed

we also really liked visiting the swimming pool and restaurants nearby

the pool and the gardens

the pool is amazing,the staff friendly and always helpful.

clean, if you’re planning to travel with kids is a nice place because the hotel has a playground and pool for kids

location is surrender by the nature, always fresh air but you get to enjoy the resort swimming pool all day, this is the true resort in the mountain

clean, if you re planning to travel with kids is a nice place because the hotel has a playground and pool for kids

the conditions of gym machines could be improved.

the pool was good, the courts were great, the gym was well equipped

great architecture, food and garden/pool.

recreation room and gym would greatly benefit from improved lighting

pool, bar service at the pool was amazing and room service

i would suggest adding cards in the room with the wifi and breakfast information as it took us a second to track it down

th kids and

breakfast was included with juice, granola and fruit, chilaquiles, coffee and toast

beautiful grounds and great breakfast

breakfast is cooked by request and customized and was absolutely delicious

asked for pool side view, never got that. asked for early check in, never got that.

parking was safe, walled inner yard

as i called the front desk they brought the like in 2 min, same when me & my kids got out the pool (which was a nice temperature at 9pm) they gave us new

friendly staff but double charged me! parking situation was good very well lit

the pool was very dirty and bathroom taps were not working too. the lobby is unkept too

but no area to take the dog for a walk or any grassy area for the dog to do his thing, all parking concrete and no where to take him, had to walk outside the hotel to a nearby pharmacy that

hotel garden and pool are very beautiful and relaxing

pool area: the pool area is covered by flowers attracting bees which led to me being stung by it,

staff is great, great food, good location and good value, the pool could use a little bit of heating but it was very good experience all

the waitress would serve the mexican clients around the pool but never came to ask me

hotel garden and pool are very beautiful and relaxing

pool area: the pool area is covered by flowers attracting bees which led to me being stung by it,

the waitress would serve the mexican clients around the pool but never came to ask me (canadian) if i needed anything

hotel with security at night; walking distance from city centro; confortable bed; nice swiming pool surrounded by gorgeous garden

staff is great, great food, good location and good value, the pool could use a little bit of heating but it was very good experience all

was freezing); the elevator wasn't working

location. free parking. big bathroom.

the sheets had holes. the heater didn't work and the water in the pool was really cold.

the swimming pool is nice

we couldn't get in the pool

big spacious room, great customer and room service

no noises cleanliness pool restaurant

spa has an extra cost

the pool spa is the best!

the pool spa is the best!

april is sweet and the bar and breakfast staff knew me well, lots of coffee and a long time

the gym is great as well

gardens, pool & spa were beautiful

service and spa was great as i remember it

also, the pool was not heated so we couldn't really use it

we had planned to go out after lunch but changed our plans and just lounged by the pool reading

spa is ok, massages are good

expensive and fruit is not as fresh as other places in morelos also it was hard to get answer in room service between 3 and 5 pm

spa was great for couples massage

was great in most instances, room service was quick

nice and comfortable facilities, also they offer a very good spa service.

the pool is small in order the number of romos

room needs an additional lock because child could open the door anytime and jump in the pool

great service and room service from the restaurant

had multiple laugage and our room was all the way in the back of the swimming pool, not only we had to walk with them through the pathway next to the pool but there were no

if you don't like to walk (up or down hills) and we were unsure how breakfast worked (+)breakfast was ok. (+)no breakfast

it had a nice pool, and was a great value.

no excessive traffic noise, barking dogs, or loud party music

bit dated, holes in the bed sheet, wifi only worked for a few hours.

with a view on a gorge, spacious though simple room and a comfy bed, friendly staff, an on-site pool, very good price/quality

the wifi reception in the room was good, though

we expected the pool area to be cleaner and more upbeat

the rooftop pool was lovely and the overall service was top notch

nice swimming pool and roof top but hotel is in downtown

the waiters, room servirse and valet parking were very kind

t a good neighborhood)

restaurant next door is closed during the week and there is no bar open or any service - with us being the only (or very few) clients, the entire hotel had a (+) also, the bar wasn't open at convenient hours, such as the end of a touring afternoon, when a margarita or (+)like i was explaining... we only can sleep there ......no pool no restaurant ...no bar ...

, quiet and good service with spa

wonderful spa and services

a beautiful place, with a lovely reception area, bar and restaurant but the rooms are dark, the bathroom uncomfortable and the beds are not good

nice bar - no bartender

thing i better remember is that the room was big with a big bathroom, also it had a pool, food services and parking with someone checking on my car

the staff was really nice - the garten with the pool is very comfortable - eat was also nice and

up the quality of the property should be improved, the pool was not full for days, the jacuzzi should be way cleaner

wifi was awful

pool and jacuzzi

tv worked as did wifi

there is free parking and the room had air conditioning and a tv, but that's about it

location, it has a restaurant, private parking

parking was very convenient

very basic room no breakfast surrounding view from window.... rundown parking lot

parking to far from our room

large room, excellent wi-fi, heated smaller pool

wifi signal was amazing at the room's desk and free

cleanliness wifi

the hotel is very nice. the pool is very clean the room is very comfortable.

hotel, pool

mperature controlled) and greenery, great rooms, great service

the music is too loud, both in the restaurant and at the swimming pool

all around/atmosphere & ambience including a pool set in a large garden

the pool and gardens outside are maintained extremely well

free valet parking

breakfast tasted salty both times

the restaurant served an excellent breakfast, and lunch

i was able to get hot water from the bar downstairs

d they bring it to the room)

breakfast was in front of a deep blue swimming pool surrounded by foliage

friendly, the location - on the most picturesque street in cuernavaca, the room - amazing, the pool so beautiful, amazing amazing amazing

need mosquito spray for any meals etc by the pool

old building with gorgeous garden and pool

great pool and restaurant with very landscaping

the heated pool, front desk stadf, the food and service at the pool.

showers were only warm not hot, there were mosquitos by the pool

the pool was a nice area to relax by in the sun

the pool, the garden

t it was surround by beautiful gardens)

showers were only warm not hot, there were mosquitos by the pool (but it was surround by beautiful gardens)

the pool was a nice area to relax by in the sun

the pool, the garden

the heated pool, front desk stadf, the food and service at the pool.

you could not take snacks drinks to be by pool

there is free wifi

loved the pool

little hotel is on a quiet street, nice garden, fair sized pool

very nice cared & furnished complex with great garden & swimming pool, the road above the wall is a little to hear sometimes but earplugs are in the room's

spent time in the pool cooling off and taking in the silence except a bird that was not too excited to see me

the staff was excellent and hotel was super clean nice pool and garden and the food was superb!

room need some updating. wifi didnt work in the room.

the room was excellent as was the breakfast

also the breakfast

nice swimming pool

property, with very nice landscaping and pool area

we could pull the pool area in our room

hotel is ok, nice pool and patios, breakfast is cheep, but the room was awful

i booked it because it was close to center, had a pool and looked pretty in pix. very clean

i really like the pool area to relax

the guy at the pool is excellent and very friendly

the garden and the pool are very nice

the swimming pool is fantastic

free parking

very nice big split-level room. large bathroom area. good parking. great location. great decor.

everything, breakfast, service

to swim and stay all day in hotel garden/pool, rooms comfortable and nice, staff very friendly, breakfast excellent, really nothing to complaint about, excellent hotel

great breakfast buffet

the pool was great for my kid--safe and great atmosphere, while we parents chilled out.

room, confortable bed, excellent bathrooms, noise insulated rooms, good breakfast, a/c works flawlessly, good wi-fi and free parking

balcony overlooking the pool.good aircon.

there was free parking and a really good breakfast included

nice little hotel with pool and a garden.

good room service

parking under the room was nice

and the place in general but for me the most important thing was the wifi which was excellent

e pool water was also very dirty)

the complimentary breakfast included coffee, juice, fruit, bread, and a choice between chilaquiles, eggs, or

place, breakfast, hospitality.

beautiful grounds, beautiful rooms. after a bad start, the staff became helpful. nice breakfast.

was able to get some work done because the music from the birds and view of the lush grounds and pool made me feel pleasantly different

breakfast was menu only, so not great for business people in a hurry

don't go to the spa that's a real rip off and not worth the money

i wanted an authentic mexican breakfast and i feel the hotel offered it

everyone that goes must get spa treatment at maikiki spa

the pool and gardens are beautiful

beautiful pool and room

sad was couldn't have stayed longer to enjoy the lush grounds and pool

amazing swimming pool and privacy

pool was very nice and the water was at a nice temperature, it's great it's just a 10 rooms space,