the pool was nice and we had it to ourselves for most of our stay

nice bed, nicebathroom, realnice pool, attentive staff

location, huge comfortable bed, very nice interior, very safe, friendly staff that helped us with laundry service, good value for

the restaurant and the bar are very good too

location on the zocalo, lovely interior design, roof bar with food and live music on a saturday night

mine was by the pool that used every day

great breakfast at the restaurant

it was a plus to have a pool and it was at the heart of the city with lots to do around

location, was extremely comfy bed, amazing view, scrumptious breakfast

location and the pool area was great to relax at after a day exploring the town

we could know in advance that we need to book in advance massages and the spa facilities

great gardens and pool!

in the kitchen some times dirty and bugs

pool , restaurant

weak wifi and tv signal. rooms are a little bit cramped.

far from the bus station and not far from the center of town and there’s also s nice swimming pool

the pool wasn't heated.

swimming pool cleaned in the morning

bed was really hard, the pool quiet cold and as the other comments noticed it: you need to ask the reception to unlock you

pool looked perfect for a warm day in taxco

location is a time traveling, has so much history and you have to try the mine and the pool, but the most outstanding experience is to have a room with a balcony facing the town amazing

property above a rare historic mine with a beautiful pool featuring a giant mural along with amazing views from the room and throughout

the pool was increbile along with best view of the city of taxco

the swimming pool is big

food on property, signs displaying hours of operation were misleading and inaccurate as only the bar was open, they never had any food

pool a bit cold

pool was litle bit dirty.

1 night on saturday, they have special dance and fireworks show every saturday, this was amazing, kids loved it

are a lot of kids screaming around and the balconies are very close to the garden and people walking there could

the pool

i was a bit lonely by the pool at one point and the waiter brought me a pretty plate with a rose surrounded by chocolate and

the water in the swimming pool was not clean. the pool was free to use though

swimming pool and mountain view

wifi was good

breakfast was poor

the little restaurant is very good

breakfast is less good than before now that you ask

parking was around the corner but they were very quick when we needed them to open the parking lot

loved the historical room, the private pool, and the jacuzzi

food all delicious! horse riding was fun and spa services great!

internet in the rooms, the pool was not very clean, staff talked in front of our window both mornings at 8am

great swimning pool and restaurants

great historical buildings and lovely grounds/pool

the staff was very helpful, the kids club was great too

kids pool was cold

kids pool was cold

larger pool with slides for the kids was great

the pool and the gardens

location location location and the pool but it was closed

we also really liked visiting the swimming pool and restaurants nearby

very friendly staff and the breakfast was delicious.

and variwd mexican breakfast, waking distance from water park and numerous dining options, nice pool

breakfast hours started too late

there’s also no internet in the rooms or the breakfast area, which is very frustrating

is very good, breakfast was included and was lovely

the lobby, starbucks, breakfasts options and bar service.

were no rules for the common areas such as the swimming pool and breakfast

like something left from the 90's, the play area was extremely noisy - the pirate ship at the pool was imo directly dangerous, as it was super slippery, i myself was about to slip when

and that the tiles in the bottom of the children's pool were loose

the garden view from the room was beautiful, the garden is a nice addition to the pool area, where there is nice and tranquil (especially since the company guest were not around)

isn t friendly or sensitive to your needs, the food was awful, the servers took too long the pool is too small for the amount of people staying, the shower and bed were super uncomfortable

the pool an services

pool temperature, music

the heated swimming pool

the hotel was clean, pool was nice and water was right temperature. rooms were very nice.