heated pool and jacuzzi with slides for children, lots of plants, green environment very calm and relaxing

nice place to spend a long weekend vacation with lovely pool and excellent restaurant

the staff was very helpful, the kids club was great too

the staff was very helpful, the kids club was great too

spa is really good (ask for claudia for massages), the swimming pool is very funny and the service (+)great food the spa is awesome

location location location and the pool but it was closed

we also really liked visiting the swimming pool and restaurants nearby

breakfast was good excellent

the pool’s water is ice cold and not usable unless outside temperature is above 40

we really enjoyed the stay, the gardens and the breakfast

and variwd mexican breakfast, waking distance from water park and numerous dining options, nice pool

need to put some kind of love in the garden and in to repair the pool

like something left from the 90's, the play area was extremely noisy - the pirate ship at the pool was imo directly dangerous, as it was super slippery, i myself was about to slip when

were no rules for the common areas such as the swimming pool and breakfast

the lobby, starbucks, breakfasts options and bar service.

the garden view from the room was beautiful, the garden is a nice addition to the pool area, where there is nice and tranquil (especially since the company guest were not around)

and that the tiles in the bottom of the children's pool were loose

isn t friendly or sensitive to your needs, the food was awful, the servers took too long the pool is too small for the amount of people staying, the shower and bed were super uncomfortable

the heated swimming pool

pool temperature, music

the hotel was clean, pool was nice and water was right temperature. rooms were very nice.

the pool an services

staff, comfortable bed and room, great omelette for breakfast, wifi and within 5-10 minutes walk of the main

kind and helpful employees, lovely rooms and grounds, good wifi, hot water, and delicious breakfast

the breakfast was amazing, the place clean and nice

staff, comfortable bed and room, great omelette for breakfast, wifi and within 5-10 minutes walk of the main

the pool. big rooms. location. breakfast

pool, assistance when we needed it, drinks outdoors, grounds.

we were able to use a pool with a jacuzzi outside which was nice though

spa was closed as they were renewing it, so we were t able to use the jacuzzi

our room had a small patio overlooking the pool where you can relax and enjoy the beautiful landscape

bar area is great for a beer or cocktail and the pool area is ideal for sunbathing

are very modern and spacious, and the whole hotel is so beautiful set in mountains with a pool

i highly recommend this hotel, not just for the locale, environment, delicious breakfast and all the other perks but for the gracious hospitality

breakfast was perfect

beautiful grounds, great breakfast options

breakfast was outstanding, with several creative dishes and customizable options

1 night on saturday, they have special dance and fireworks show every saturday, this was amazing, kids loved it

views, clean, comfortable, spa was amazing with massage available, swimming pool and great food

the crow dosnt spaek inglis. and the dont hove a kids zone.

everything about the hotel is amazing. the pool, the view, and for bonus, we had live music.

lots of entertainment for kids, ping pong table, giant jenga, pool, pool table etc

of photo ops plus a tour of them lines plus great location will definitely be back to dive in the pool once again

the pool area and pool bar are great

the bar of the hotel closed quite early at 11pm a saturday night, 2 towels in the room were

is a big led lamp in the pool that gets into you eyes and photos when trying to see the city from the balcony

the restaurant could improve its menu. the pool is cold; 20 centigrade

location is a time traveling, has so much history and you have to try the mine and the pool, but the most outstanding experience is to have a room with a balcony facing the town amazing

terrible wifi, bad water pressure, bad hot water, very hard bed, needs refurbishing

rent the 2 bedrooms' apartment for the 4 of us with a kitchen so that we wouldn't have to spend money on restaurants unfortunately the kitchen had

we could know in advance that we need to book in advance massages and the spa facilities

very friendly reception, wifi worked very well

the hotel is beautiful, great pool and friendly staff

compact bathroom, comfortable bed and beautiful courtyard with garden and pool

nice hotel, pool looked inviting but we never used it. central location.free parking.

swimming pool cleaned in the morning

far from the bus station and not far from the center of town and there’s also s nice swimming pool

bed was really hard, the pool quiet cold and as the other comments noticed it: you need to ask the reception to unlock you

the pool was nice and we had it to ourselves for most of our stay

on my most recent trip we were near the pool and the bathroom is incredibly small

everything is comfortable and the pool is unmatched

perhaps the only thing to improve is a pool heating system. it was freezing.

they even walked us to the pool when asked where it was, took our bags from the room at check out so we can explore the city

mine was by the pool that used every day

the swiming pool and jacuzzi was great for my children. the view is amazing

included breakfast was really basic.

location and the pool area was great to relax at after a day exploring the town

bar and restaurant on-site

the water in the swimming pool was not clean. the pool was free to use though

swimming pool and mountain view