indoor pool area was well kept and heated pool was actually heated

are spacious, the spa is clean and spa treatments are wonderful, the staff in the entire resort are

the gym and spa

golf course, very clean room and building, staff friendliness, quiet bar area, variety of menu

bartender had to “go downstairs”

the pool was closed.

its was great the kids love the room the pool and fitness center

i asked help to use the laundry nobody knew till they have to call housekeeping

breakfast was fine. heidee, at check-in was most pleasant and helpful.

room was amazing with a small kitchen and appliances

i liked this property because of the indoor pool

the website advertised that there was room service but there isn't!

laundry service should be complementary for what i paid for a night for hilton honor members at

the laundry room

water/ coffee available , plenty parking , breakfast

breakfast was good

enjoyed the many options of breakfast

kids loved the indoor pool

everything was perfect amwzing breakfast and food person

the kids couldnt even swim in the pool it was so dirty and broke out in a rash after

everything was great breakfast and accepting our pets

a bit more variety day to day in the breakfast bar

the breakfast wasn't good at all. there was no one was the bar at night.

breakfast was really good, something you look forward to every morning staying there for a week

the pool was not available for a morning swim which is a shame

room was dirty behind everything bed was broke kids really couldn t play i was scared i would find something else i found some

room and breakfast was great

is not a family friendly hotel are kids too many rules

the hotel does not have a bar food or drink menu and just gives prices off the top of their head for everything

my kids are begging me to take them back to stay here again soon

we enjoyed swimming in the indoor pool

wifi and the cable was good. the fitness center is okay also.

only reason to get up early in the morning: hot breakfast & waffles!!!

too much chlorine in the pool.

the laundry, fitness center, and pool were great to have.

there is a lounge/ bar right there

advertised free breakfast

complimentary breakfast

me which was a interesting conversation not satisfied at all very dirty the tub had hair in it my kids couldn't even take a

being able to take breakfast food to room

price, entry artwork, gym

breakfast was good

breakfast was delicious and plentiful

another small quibble - be sure your reservation includes the complimentary breakfast and free wifi - i was under the impression those features came with every reservation -

the breakfast was excellent! ud83eudd17

enjoyed the pool even though i felt they could've cleaned it better

it was clean. it was reasonable staff was nice. i wish i had a pool.

pool wasn't open and i wish i could have stayed longer.

no microwave in room no fridge no breakfast (granola bars)

the pool

breakfast could have been better.

the pool was closed down

breakfast was basically the same every morning

pool hours internet wouldn't connect

the location, the indoor pool, the amazing breakfast, the comfort of the room, and the staff.

and the hotel gym was fantastic

gym

the staff were great. nice gym too.

the gym was very nice and well maintenance

staff were really friendly and helpful. the gym. cookies

the fact that the pool is not open ..no breakfast

pool. breakfast.

the pool wasn't full yet

poolview was cool

swimming pool could of been more cleanier. guest next door talked all night.

good breakfast. very clean and bed was very comfortable. easy to get to and free parking

a little expensive but would have been worth it if we were there when the pool was open.

full buffet breakfast included

cleanest the politeness the promptness is assess the breakfast ambience and the location was good the hotel staff was polite i really enjoyed my

the cold water in the pool

says there’s breakfast and pool both are closed

i didn't eat breakfast.

could actually have breakfast illl cook ud83dude0a

the breakfast was a joke need real breakfast not cereal and milk .

could start serving breakfast again

my kids were very disappointed

common areas, cleanliness, breakfast selection, location, spaciousness, staff attentiveness and

breakfast was very nice and had a great selection of hot and cold options

the breakfast is consistent and decent and everything seems covid safe with individual packaging, hand

very clean and modern. good breakfast.

pool and gym are closed however that was not disclosed when we booked if it was we could have went else

the spa tub in the room!, the pool was a nice feature

rather noisy at night as kids softball teams were staying there as well.

everything. the staff are always polite and professional. the pool is clean. breakfast is great.

the bathrooms need updated and the kids running up and down hallways was terrible at

also they claim they are pet friendly but there was a $75 pet fee that we got no warning about on booking

it was way better than expected. the suite was huge and the pool and staff were great!

love that there was a full kitchen

the pet fee was very reasonable

the only i was sad about was the pool not opening but that’s out the hotels control

entrances from side and rear parking lots were not easily determined.

didn't like the fact that everything was shut down; the bar, the pool, the restaurant, no room service, no cups or glasses in room

i loved the open lobby, bar, pool, room services, and cleanliness of the hotel.

the free parking lot was big and safe

parking was easy and nightlife in the hotel was lively

my room service order was messed up

food was really good but the room service was poor'lots of errors and food was cold

the gym even had a view of the lake

no room service available

we hit the hotel bar after the concert, where they had drink and food specials that tied into the concert experience

said no breakfast or bar because of covid on the website,and the staff did not mention it,so i ordered breakfast then

bar closes to early

oh and i don't want to leave out the ladies at the breakfast bar i'm sorry i forgot their names but they too were so nice

there was also only one bar of soap and 2 paper cups

breakfast could be better . open bar and food

good bfast. we're able to have a late check out

entrance! no sanitizer wiping cloth in the gym! breakfast was average!

breakfasts. nice staff. nice rooms.

i loved the pool and the breakfast buffet. the pillows on the bed were wonderful.

cold eggs at breakfast

the pool stayed open till 11 my kids loved it so much

i like the pool for my children and i

if you advertise as “pets allowed,” it should clearly be stated somewhere in the description that there is an extra

the pool was heated and so nice

exorbitant pet fee $75/each pet

nice breakfast. more then enough items for continental breakfast.

gym was nicer than a fitness center

property was not clean, pool was not usable, no laundry facility, no restaurant or bar on property as stated

haven’t had the breakfast

there’s a coin laundry

there really wasn’t much maybe a bigger pool to accommodate the number of family’s that go during the summer months it would definitly

the breakfast was amazing! staff very friendly and helpful.

didn't eat breakfast

we had a suite with a family room and small kitchen area with plenty of room for our little one to crawl around and play

clean, comfortable and in a good location with free breakfast and evening socials

we couldn't take the kids swimming because the pool was closed

breakfast was a typical small hotel buffet bagels, sausage, eggs, juice and cereal but very good

staff was super nice, everything was clean and the breakfast was great and didn't run out!

more seating in the breakfast area

breakfast was alright

both the breakfast manager and the front desk manager were extremely kind and helpful and the entire crew

complimentary breakfast area was well-stocked with a variety of choices - canadian bacon, eggs, bagels, fruit,

was disappointed that the pool was closed (i guess due to covid)

it has ev chargers available in the parking lot, very convenient

room, staff and breakfast was outstanding had to leave earlier than expected and staff was very accommodating will

wifi access did not always reset

great area excellent service pool spa great

the pool

clean, staff were nice and the room was really big, working sauna was a big plus and the airport shuttle

friendliness of staff, close to the airport/and shuttle

breakfast was yummy and the pool was fun beds were very comfy and room nicely set-up

the location, the comfort at the hotel , the pool, breakfast,

was a decent hot breakfast and sides and coffee every morning parking was easy rooms were super spacious staff were

the location, the comfort at the hotel , the pool, breakfast,

locked bathroom in the common area. difficult during breakfast.

the pool and the cleanliness

the fitness area is better than most and why i stay there

decent shower, easy access, nice pool

the location was great, the staff were very friendly and helpful. my nieces loved the pool!

also, a gentleman at the front desk with a great fashion sense was helpful as well with my late check out

we ordered room service and they were very

the bar in the restaurant didn't make mixed drinks, i

was no room service on the weekend mini coffee pot was difficult to use the room didn't come with

espresso bar and regular bar were both closed

staff seemed very short handed so service was very slow in restaurants and for room service.

the gym was also good

water broken in gym and reluctant to offer a new water

clean and stylish. great location. bar was decent. great service and friendly staff.

the front desk staff was amazing and we ended up at the bar at closing time, and the bartender totally took care of us

the staff are wonderful, the bar and restaurant are very cozy

a group of unsupervised kids ate pizza in the pool area and spit up in the pool 30 min later

staff comfortable bed great breakfast and a shuttle that picked me up at airport after midnight

room was well appointed and comfortable. gym area was great.

good gym large rooms comfortable bed

the room was extremely comfortable, and the restaurant and bar was great.

room service menu in room tried to ring room service, line was always busy so i called guest

price and the gym

we loved the pool/hot tub!

nice to have restaurant and bar on site

airport shuttle was free but you had to call

the fresh breakfast and the pool

room service isn t available, i don t really like the breakfast options there nor understood

loved the amenities - gym, pool and hot tub

didn t try to order dinner at the bar as they were really backed up

good shuttle service

the gym was well equipped, the breakfast was really high quality, including cage free eggs and organic options

the hotel felt clean, welcoming and spacious. laundry, gym and breakfast are free.

the hotel felt clean, welcoming and spacious. laundry, gym and breakfast are free.

who works in the front desk were so friendly and helpful made our stay so comfortable, and also breakfast was delicious

location was good. we enjoyed breakfast. staff tried to help.

time we will ask for a little more basic breakfast, like scrambled eggs and bacon

and breakfast were great

house, excellent breakfasts, great location close to everything but on a quiet street, knowledgeable and friendly

fantastic breakfast, friendly hostess

breakfast was delicious, fresh, and well prepared

pool closed for whole 2-3 days cuz somebody cut their feet and bleed in the mini pool

the pool was smaller than expected, especially with 5 active gymnasts

this hotel was very ckean and the breakfast was good.

have more trash bags in the rooms and need to find a better way to warm the pool and pool area pool was freezing couldn’t even get in couldn’t enjoy

the gym is not 24 hours. the staff are not the friendliest, although some are excellent.

from the valet, check in, and bar everything was amazing

the breakfast is also good food and the bar has good drinks

clean, good facilities, gym, location, nice breakfast :-)

it was clean, comfortable, had a nice selection for breakfast. very close to shock trauma.

we were also pleasantly surprised that there was a bar downstairs

pool wasn

pool was closed

breakfast team worked hard to keep things fueled and clean

the breakfast was great — fresh and with plenty of options

breakfast was terrific.

gym was aweful

restaurant served great food and the bar was fabulous too

soft bed, near camden yard, bar downstairs

the lobby and bar is awesome!

securities continued in place for the hotel, however, i enjoyed the snack bar fresh sandwiches, fruits, and overall good eating choices to carry to your room

the bar on the rooftop was excellent

the top floor of the hotel has a great bar restaurant with spectacular view of the city

up in room including the clean and modern pot, comfortable beds and great pillows, lovely rooftop bar and

parking no valet. the rooftop bar was closed due to covid

housekeeping was rushing us out at 930 mon and we had late check out

com as i neither had wifi nor phone connection

was no room service, had to ask for fresh towels

will help if they get thing ready for breakfast at 5am so the people tha have to get to work early enjoi tha before they leave for work

front desk staff were really nice, the room was clean, breakfast and unlimited coffee, hop skip & a jump to downtown inner harbor

location and i didn t see what i was told would be included in my stay: morning breakfast and gym

nice gym and pool

breakfast was very good. complimentary water and snacks was also very nice

gym had very little weight lifting equipment

was no house keeping, no room service, the restaurant was closed, and i had to place several calls to get a tooth brush

i was especially pleased with the quality and variety of breakfast choices as most hotels i've stayed at so far did not meet my picky

cleanliness, free wifi

nice gym!!

no microwave in room, no room service.

breakfast stopped at 9am during the week

kids loved this hotel more than any other. great friendly, personal service.

the breakfast was very good and the dinning attendant was quick at refilling anything that ran short

breakfast can be better.

close to the airport, shuttle, free parking, and good breakfast.

we liked the shuttle service. the room was nice as well.

gym was small but clean and had filtered water

perfect spa, very tasty food, recommend to take benedict eggs with maryland ham - super tasty

hotel has a free bar with a variety of different drinks and a big assortment of table games

loved everything. bar none - best hotel we have ever stayed - worldwide! loved the staff ❤️

gym in a poorly lit basement and 91 degrees inside

the gym was also a game changer lots of equipment to use

clothing so i had to run out and try to get coins, which were not in the hotel to put into the laundry machine

ate breakfast at the hotel every morning, the buffet was very good and was always well stocked

did not really care for the two breakfasts i ate

clean and near casino

outdoor swimming pool was closed for the season. would be much nicer if it had an indoor pool

very close to airport and a free shuttle every 30 minutes

pool have people didn't where guest from hotel

free shuttle service to bwi airport

everything was great ud83dudc4d the pool in the hot tub was wonderful. the room set up was nice.

the pool was open

50 charge for room service when eating at the restaurant

room service food was good. the bed and pillows were excellent.

a night stay to swim and hot tub couldn't get in either or fitness room was over run with kids i get it but all afternoon and til closing i was

pool, hot tub, jacuzzi to relax, no room service ud83dude2d absolutely no entertainment for kids what so ever, it’s huge and has a lot of open space for updates but still an amazing

was on the 18th floor, so when the sky bar was open it was very very loud, rather a bit hard to get to sleep

the gym was very nice the rooms were comfortable and house keeping did a good job

young kids hanging out in the hotel

the walls were thin, we were awoken by young kids outside our door

the hotel does not have its own parking, room service was over/- priced and of poor quality

2 tvs in room, ideal for kids

each morning, they hosted a complimentary coffee bar and each evening, they hosted a complimentary wine tasting

spa suite was definitely worth it, and the view was incredible.

after 2 hrs and family with small kids could't sleep pass midnight, finally they agreed to change room

the room was nice, the pool area was good and the breakfast was very nice

cleanliness of the facility, loved that the hot tub and pool was open to us, as well as breakfast being served

wifi didn't work most of the time

no tv wifi or hot water

the pool area and hot tub was great for the kids to do where there

the staff there was very friendly. the breakfast was very good.

nice staff and bar area

can't say about pool or gym because we didn't use them

room layout was great with a little sitting area, table, bar area

great breakfast too

and comfortable room, which is close and convenient to bwi, with free shuttle service to the airport

to use hotel shuttle to dinner and to airport

we made use of the gym, which was quite good, the breakfast was not great - but it's the standard hyatt breakfast, so

the breakfast was okay, but it could have had more options

and the kitchen staff are extremely excellent when it comes to customer service

exceptional friendly work staff from valet parking bar and restaurant workers front desk everyone was very nice and

there is also no bar yet it’s advertised as having one

wash was empty and they gave me a bar of irish soap instead

were spacious and clean, staff was friendly and helpful and even accommodated an early check in

was clean, staff was very friendly, gym was good, location is super convenient to walk around

was not expecting a full size kitchen, and it was nice eating dinner at the table

we checked in last and it took almost an hour to get bedding we we could put our kids to bed

thought the breakfast was marginal at best ended going to dunkin doughnuts next day.

full kitchen and full sized refrigerator, i loved it

didn’t like the gym facility

restaurant, bar and pool were closed

it was better than we expected - clean, well-kept, shuttle to the airport went well.

not very good breakfast

the pool wasn’t open ( but the weather had been bad the day before check in)

we had to go to the airport before the breakfast, so we missed out on it.

on property ask me and my kids if we wanted to buy percocets

sausage at breakfast literally tasted like cardboard. totally inedible.

was ok and what they had was good so i can’t complain it was something to eat for me and kids

great breakfast.

breakfast was skimpy compared to other hotels

the hotel is extremely close to the airport and they offer 24 hours shuttle service

price, shuttle to airport.

they shuttled us between the airport and train station during our stay and told us just to call for a

laundry not working need more house keeping ud83dude2b as for my 3days stay didn't even see one

2nd floor laundry room is in poor condition and can be considered fire hazard due to expose electric wiring

to the gym and couldn’t get out

the pool and gym were closed was not informed ahead of time

spacious room and wonderful breakfast. walking distance to main attractions.

i would have loved waffles at breakfast to accompany the rest of the tasty options.

good location great gym

it is close to the airport for easy traveling and they offer a complementary shuttle to and from the airport

the kids swam and the adults hung out chatting

shuttle service to airport

the hotel was great my kids loved the pool and the service was nice

they kicked our group out of the lobby at 10pm while we were trying to eat after our kids played a long day of softball

pockets of kids hanging out being loud after 9pm

the pool could have been a little warmer but it didn't stop the kids

the gym and breakfast was amazing and really fast wifi

we enjoyed breakfast and then walked a short distance to the m&t stadium for our yearly ravens football game

we had free breakfast so i would rather them deliver room service and the rate

love the kitchenette in our room

smell like weed, trash in the hallway, dumpy grounds, old laundry machines that didn’t clean it or dry my clothes

were filthy no vacuum, elevator had sticky stuff all in the floors which was left there awhile, kids were playing in hallways, some hanging out every night in the parking g lot that's not safe

my husband and our kids loved the hotel and the amount of space rooms the comfortability, the price and the fact it's

of room even though i didn't use the kitchen it was nice to have and plenty of room and two tvs good idea location was great staff was

early check in and the staff was nice.

entire stay was great, my room was clean, the staff were professional, parking was great, and the laundry room was a plus

the laundry machines did not work and couldn’t get the money out

breakfast was great with lot to choose from - good

fantastic, comfy bed breakfast ok ( i'm not a breakfast person ) i was out most of the time sight

the only option was room service which of course is very expensive and obviously not on site either so very slow

its proximity to the airport, combined with the complimentary shuttle service, made our early morning flight a breeze

the airport shuttle and the size of the rooms.

wifi was good and there was laundry machines which i am was glad see there

the weird shuttle driver.

of the lifeguards was a little to strict and the hot tube was super small, looked like a kitty pool

evening shuttle is a bit slow

kitchen is fully equipped with pots , pans and dishes to save money on take out or eat healthier

pool was closed even though no masks were required anywhere in the facility

everything but hope breakfast could be different every other day. breakfast is fantastic!

had a room with two queen size beds and a kitchenette the kitchen was totally stocked i love the fact that the staff were so pleasant, you

the breakfast was excellent, much more variety than most.

was a nice place , a little pricey and breakfast was ok, pool ok rooms were nice and clean

was able to access the laundry facility and the fitness center

the kitchen was appropriately stocked

bar staff at after party for wedding was top notch

i loved the staff. they were friendly and very helpful. the gym and the pool was great as well.

excellent gym equipment and staff was knowledgeable and helpful

pool was filled with kids from what looked to be a party

higher-level hotel that likely does a lot of convention center business, it's harder to feed your kids here